Michael M.
MM
Michael M.
Associate Learning and Development Manager
Human Resources
Enterprise (> 1000 emp.)
"Streamlines HR processes with easy-to-use, powerful people management tools"
4.5/5
What do you like best about SAP SuccessFactors HCM?

It’s a user-friendly HR platform with robust features, seamless integration, and dependable support, all of which make managing people and processes more efficient and straightforward. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Customization feels somewhat limited, and the learning curve can be steep, which can make initial adoption harder for some teams. The visuals could also be improved to create a more polished overall experience. Review collected by and hosted on G2.com.

Simone I.
SI
Simone I.
Digital Marketing Technology Senior Manager
Enterprise (> 1000 emp.)
"Empowers Employee Growth with Robust Self-Service and Learning Tools"
4/5
What do you like best about SAP SuccessFactors HCM?

SAP SuccessFactors enhances the employee experience by providing easy self-service tools for managing personal data, benefits and performance assessment. It's also a great support in personalized learning and career development opportunities, and supports continuous feedback and performance management. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I personally dislike its complexity, steep learning curve, and not usable user interface, which can make navigation and reporting difficult. It can feel overwhelming without proper training and support. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Unifies Global HR Processes with AI-Driven Personalized Experiences"
4.5/5
What do you like best about SAP SuccessFactors HCM?

Its ability to unify HR processes globally, while offering AI-driven, personalised experiences for employees and managers, stands out. It also supports local compliance. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Limited customization and weaker reporting analytics compared to competitors. The user interface feels complex, and I’ve run into integration challenges as well. There are also localization gaps, and overall the learning curve is steep. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Technical Specialist"
5/5
What do you like best about SAP SuccessFactors HCM?

SAP SuccessFactors stands out as a leading cloud-based Human Capital Management (HCM) suite, offering a robust and scalable solution for organizations seeking to streamline their HR operations, enhance employee experience, and drive business outcomes through talent optimization. SuccessFactors offers an end-to-end solution — from Core HR and Payroll to Talent Management, Learning, Recruiting, and Workforce Analytics. This integrated approach eliminates the need for multiple systems and ensures seamless data flow across HR functions Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

While the UI has improved over the years, it remains inconsistent across modules. Navigation can be clunky, and users often face a steep learning curve. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Senior Technical Writer
Information Technology and Services
Enterprise (> 1000 emp.)
"Streamlines Performance Reviews, Room for org chart UI improvement"
4/5
What do you like best about SAP SuccessFactors HCM?

I like the clean UI of SAP SuccessFactors. It's web-based, allowing me to use it both remotely and in the office without needing an app, which means I can just update things on the go. This flexibility is a very useful benefit. Additionally, the setup is straightforward and logical, and the UI is modern and easy to use. We just shared a video with everyone to explain its use, and the process has been smooth since. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I find the organization chart aspect of SAP SuccessFactors not particularly logical. It doesn't display everyone else in context, only showing my immediate chain. This limited view means I can’t see the bigger organizational structure or how people I work with fit within the larger company. It would be beneficial if there were an option to toggle a more comprehensive view. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Simple operation and comprehensive solution for HR processes"
5/5
What do you like best about SAP SuccessFactors HCM?

I find the easy operation of SAP SuccessFactors HCM great. Additionally, I highly appreciate the integrated solution of HR processes, which enables a clear and structured onboarding of employees and provides a transparent overview of all employees. The initial setup was also very simple. The decision to switch from Cornerstone to SAP SuccessFactors HCM is based on the technically superior solution with a greater range of functions. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Learning Platform is not yet mature Review collected by and hosted on G2.com.

NY
nabti y.
Mid-Market (51-1000 emp.)
"Easy to use, but the training could be improved"
4.5/5
What do you like best about SAP SuccessFactors HCM?

I like that SAP SuccessFactors HCM is very easy to use with good ergonomics. It allows us to have everything in one with a tool that is simple to use. I also found that the initial installation of SAP SuccessFactors HCM was easy to implement. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

the training part Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"One of the Best ATS I have used. Multiple features, definitely try this one if you're a recruiter."
4.5/5
What do you like best about SAP SuccessFactors HCM?

Success factors have been so up to date in the Ats world. From Having huge database, to user friendliness, duplicacy check and now highlighting profiles based on recommendations saves recruiter so much time. Built for large, global organizations with complex hiring needs.

It also support local compliance requirements (GDPR, multi-country setups) and localized recruiting processes. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Costs can be significant — both for licensing and longer implementations with dedicated internal support resources. It’s typically more cost-effective for large organizations, not small businesses. Review collected by and hosted on G2.com.

DM
Des M.
Enterprise (> 1000 emp.)
"Straightforward UX Enhances Performance Management"
4/5
What do you like best about SAP SuccessFactors HCM?

I like that SAP SuccessFactors HCM has a straightforward UX, making it simple to use, especially during conversations with my team. This simplicity in user experience is quite valuable for my work. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

none Review collected by and hosted on G2.com.

Nilesh V.
NV
Nilesh V.
Sales Operations, Client Services (North America)
Mid-Market (51-1000 emp.)
"Easy-to-Use with Customizable Options"
3.5/5
What do you like best about SAP SuccessFactors HCM?

I like that most of the menu and dropdown options in SAP SuccessFactors are easy to locate and sort as needed. Companies can customize the layout, view, and locations of certain icons and subject headers. My employer has even created 'quick action' bubble selections that appear immediately upon login. I also find it easy to receive and update my goals and accomplishments in one convenient place. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I think it would be more appealing if the single dropdown menu of HOME spread those options horizontally across the top of the page once logged in. Review collected by and hosted on G2.com.