Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"SAP SuccessFactors LMS – Robust Enterprise Learning Management Solution"
4/5
What do you like best about SAP SuccessFactors HCM?

I primarily work on the Learning Management System (LMS) module of SAP SuccessFactors, and it provides a structured and scalable platform for managing corporate learning programs. The system supports assignment profiles, curricula, certifications, and compliance-based training efficiently.

One of the key strengths is its ability to automate learning assignments based on job roles and user groups. The reporting capabilities are comprehensive, especially for compliance tracking and audit readiness. Integration with other SAP SuccessFactors modules also helps maintain centralized employee data.

Overall, it is a reliable solution for large enterprises with complex training requirements. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

The user interface can sometimes feel complex, especially for new administrators. Certain configurations require strong technical understanding, and navigating between different admin tools is not always intuitive.

Additionally, report customization could be made more user-friendly, as it often requires deeper system knowledge. Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Verified User in Semiconductors
Enterprise (> 1000 emp.)
"Centralized HR Platform with Great Learning Tools, But Some Workflows Need Streamlining"
3/5
What do you like best about SAP SuccessFactors HCM?

I like that SAP SuccessFactors provides a centralized platform for managing employee profiles, leave requests, and learning programs. The integration of these features makes HR processes seamless and reduces manual effort. The learning module is particularly helpful for continuous employee development, and the self-service options empower employees to manage their own information easily Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Some workflows require multiple steps, which can be time-consuming. Additionally, certain features like reporting and analytics could be more intuitive and user-friendly. Review collected by and hosted on G2.com.

Andrea U.
AU
Andrea U.
Talent Acquisition
Mid-Market (51-1000 emp.)
"Feature-rich and well-integrated, but challenging to implement and use"
4/5
What do you like best about SAP SuccessFactors HCM?

What I like best is the sheer number of features and the excellent ease of integration between all the different HR modules. It truly covers everything in one place. Because it's our central platform, the frequency of use is daily for the HR team, and it's essential to have everything from recruiting to performance goals integrated seamlessly. This creates a powerful, unified view of our workforce that we rely on for making important business decisions. It connects all the dots for us. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

The main challenges are the poor ease of use and the difficult ease of implementation. The user interface is not intuitive for regular employees, which can make simple tasks frustrating and requires a lot of training. The initial implementation was a very long and expensive project that required significant external help. On top of that, getting effective customer support can be a slow process. It's often hard to get a direct and quick solution for technical issues when you need it most Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Attractive Interface, But Reporting and Navigation Need Improvement"
3/5
What do you like best about SAP SuccessFactors HCM?

The visual of the desktop site is appealing and home page and dropdowns are fairly easy to navigate. The learning management goals, and performance review modules are easy to use and straight forward. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

The reporting modules and working throughout the site are clunky and take a while to navigate. Some search functions within the recruiting module take too much time and the ability to flip between requisitions/candidates, etc is inefficient Review collected by and hosted on G2.com.

Liz B.
LB
Liz B.
Sr Mgr, US Commercial Insights & Reporting / Sr Mgr, Data & Analytics
Enterprise (> 1000 emp.)
"Effortless Goal Management and Performance Tracking"
4.5/5
What do you like best about SAP SuccessFactors HCM?

This platform provides a straightforward solution for managing goal setting and performance ratings across all employees. Additionally, it allows us to monitor employee salaries, track their experience, and understand their career aspirations. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

The goal planning and review sections have character limits, which can sometimes force you to shorten or abbreviate your responses in order to stay within the allowed count. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"User-Friendly with Great Support, Needs Mobile Improvements"
5/5
What do you like best about SAP SuccessFactors HCM?

I find the UI of SAP SuccessFactors HCM better and most users, including myself, find it easy to use. I also appreciate the support, as there are few calls from users, making the support feel easy. Additionally, I like that it is easily accessible anywhere, which is really convenient. The initial setup was hassle-free, which is always a plus for us. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

The mobile app lacks all features. For appraisal review for individuals, the scoring is not available on mobile. Review collected by and hosted on G2.com.

AJ
Ajay J.
Enterprise (> 1000 emp.)
"Effective HR Solutions with Integration Challenges"
4/5
What do you like best about SAP SuccessFactors HCM?

I like that SAP SuccessFactors HCM has replaced our homegrown edge system. It's important because it connects us to our enterprise network. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

We still need to make sure that SAP SuccessFactors HCM is able to integrate with other SAP modules for an EPC Organization, otherwise, it's going to create silos within the organization. There were also teething troubles, and the implementation was long. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Good Product for HR Related Tasks"
4.5/5
What do you like best about SAP SuccessFactors HCM?

Since the recent updates, I have noticed a significant improvement in the overall user experience. The interface has been simplified with a much cleaner UI that effectively removes the unnecessary clutter found in previous versions. This makes the platform far more intuitive and easier to navigate for everyday tasks. While it is a strong step forward, I believe there is still room for further refinement to make the workflow even more seamless for end-users. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

While the front-end UI has certainly seen improvements, the reporting and output side of the platform still feels outdated. Specifically, the output tables and data visualization tools lack the modern aesthetic and functional flexibility found in competing HRIS platforms. To remain competitive, SuccessFactors needs to modernize these reporting interfaces to ensure that data extraction and analysis are as visually clear and user-friendly as the core profile management modules. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Centralized Training Management with Powerful Tracking and Analytics"
5/5
What do you like best about SAP SuccessFactors HCM?

What I like most about SAP SuccessFactors Learning is that it allows centralizing and managing all employee training in a single platform. I also highlight that it makes it easy to track progress, certifications, and mandatory training compliance. Additionally, its reports and analytics help understand team progress and improve development plans. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

One of the disadvantages of SAP SuccessFactors Learning is that the interface can be unintuitive for some users.

Furthermore, the platform's configuration and administration can be complex and require specialized knowledge. Review collected by and hosted on G2.com.

Rajnish C.
RC
Rajnish C.
HR Manager
Mid-Market (51-1000 emp.)
"SAP SuccessFactors HCM Complete Employee Management System"
5/5
What do you like best about SAP SuccessFactors HCM?

1. Easy to use and implementation

2. Data Analytics and reports

3. Easy to use employee management tools

4. Good customer support.

5. SAP integrates natively with other SAP solutions like Finance/ERP and hundreds of third-party applications

6. Payroll & Time Tracking are best Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

1. SAP platform seems expensive for mid-sized organizations due to external implementation partners and specialized consultants. There can be possibility to reduce this cost.

2. With some changes it can be little complex in some features. Review collected by and hosted on G2.com.