I like SAP Sales Cloud's user interface, credit cycle, and overall dashboard. It's super helpful because I can easily see all my client's reports in a single window and check each client's credit worthiness, which is crucial for my company as we heavily rely on credit business. It also gives me insights into most clients' past product choices, their turnover, credit cycle, and recovery. Plus, the integration with Power BI adds great value. Review collected by and hosted on G2.com.

Sharing particular data to particular clients is a bit difficult, especially if there is a region-based product's sales and prospective demand. I have to either use manual Excel sheets or create separate Power BI dashboards. Review collected by and hosted on G2.com.

**Great for managing leads and tracking sales pipeline. Integrates well with other SAP tools, making it easy to keep customer data organized and boost team productivity.** Review collected by and hosted on G2.com.

**Too complex to set up and expensive for small businesses. The interface feels outdated and requires a lot of training before the team can use it comfortably.** Review collected by and hosted on G2.com.

What really clicks for me with SAP Sales Cloud is how effortlessly it syncs sales and marketing data in one smart dashboard. It gives me crystal-clear insights into customer behavior and pipeline status, which is pure gold for crafting targeted, automated email campaigns that feel timely and personal. The way it plugs into CRM and marketing tools means I spend less time juggling systems and more time fine-tuning messaging that truly converts. Review collected by and hosted on G2.com.

If I could wish for one upgrade, it would be to make customizing workflows and automation rules a bit more user-friendly. Sometimes the setup feels more like a puzzle than a streamlined process, so smoothing that out would help marketers like me get campaigns running faster and with less technical hassle. Review collected by and hosted on G2.com.

I do like the attention to detail and the info it provides but it almost provides too much info! It gives info that I dont want and honestly starts to cloud up what im trying to accomplish, it takes everything from A to Z and beyond... i wish it would just show the pertinent info that I need, not the whole picture and some... Review collected by and hosted on G2.com.

The sheer amount of info!! It provides way too much info on its pages. Also the techs support on the page is slow and honestly im lucky if I get a hold of an actual person. So all in all I would not recommend this app. Review collected by and hosted on G2.com.

I like the great user interface of SAP Sales Cloud, which allows me to customize report layouts. I also spend most of my time using it to get Sales reports, Shipment and Backlog Reports, and check pricing details for all products. It's helpful for uploading pricing, downloading sales reports, generating insights, and integrating with targets for the Sales Team to see progress. This data also plays a crucial role in preparing WBR, MBR, QBR, etc. It's efficient in tracking sales data and creating reports with ease, managing pricing for all products sold to partners, and tracking sales orders and purchase orders. Review collected by and hosted on G2.com.

I find the login process to be time-consuming, and copying and pasting becomes very difficult. I end up downloading data in Excel format just to copy small stuff. SAP should allow more time before logging out due to inactivity and make the copy-paste functionality as easy as using ctrl+C and ctrl+V. Also, the initial setup was tedious and time-consuming. Review collected by and hosted on G2.com.

I use SAP Sales Cloud to streamline, automate, and accelerate the entire sales process, which allows my sales team to focus more on customer engagements and relationship building. I appreciate the collaboration features that keep all sales engineers updated with the latest information. I like the Customer 360 Degree view, Real Time Pipeline management, Mobile Capability, next best action recommendations, and how well it integrates with Google Products like Gmail, Google Calendar, and Google Drive. Additionally, I find it beneficial for linking different departments, especially in the Precast Industry, including Design, Estimation, and Finance. Review collected by and hosted on G2.com.

We encountered several issues with the product. First, customization was challenging; there were specific reports we needed that were not available, and even the customization options did not fully address our requirements. Additionally, the interface was quite complex and not user-friendly, which made navigation difficult. While a mobile app was provided for convenience, it had limitations, and we were unable to access all features through the mobile version. Review collected by and hosted on G2.com.

SAP Sales Cloud is an essential tool in the day to day workings of many business, and it is clear why. It is easy to implement and integrate into existing systems and customer support are always on hand for any issues, tickets etc. There are a huge variety of features and all are as user friendly as possible, making it quick and easy to onboard and train up. Review collected by and hosted on G2.com.

The thing I like the least about SAP sales cloud is the user interface in comparison to other CRMs, however that is really splitting hairs, as I think it is easy to navigate and for regular usage it is easy on the eye. Review collected by and hosted on G2.com.

I like the centralized customer data, clear pipeline visibility, and the automation features that make sales processes more efficient. These features save time, reduce errors, and give a clear real-time view of the sales pipeline. I also find the SAP ecosystem integration and reporting tools especially effective for data-driven decisions. Review collected by and hosted on G2.com.

I find the user interface complex at times, which can be challenging. The performance in certain workflows could also be improved. I think more flexibility in customization and simpler configuration would enhance the overall experience. Review collected by and hosted on G2.com.

I like how SAP Sales Cloud gives me a clear, real-time view of my sales activities in one place. It’s easy for me to track leads, opportunities, and pipeline without jumping between tools. The dashboards help me spot trends quickly, and the mobile app lets me update details while on the move. Overall, it helps me stay organized and close deals more confidently. Review collected by and hosted on G2.com.

Customizing the system to match my exact sales process isn’t always straightforward. Small changes often need technical help, and that slows things down. I also feel notifications can be noisy and hard to prioritize. Review collected by and hosted on G2.com.

1. Strong integration with SAP ERP and S/4HANA

It connects seamlessly with SAP’s backend systems, ensuring accurate product data, pricing, inventory, and customer information.

2. Advanced automation and analytics

It offers powerful workflows, sales forecasting, pipeline analysis, and AI-based insights that improve sales efficiency.

3. Ideal for complex B2B sales

Supports CPQ, multi-level approvals, detailed pricing structures, and long sales cycles — perfect for enterprise-level processes. Review collected by and hosted on G2.com.

1. Complex and expensive implementation

Requires consultants, configuration, and integration work; total cost is higher than many competitors.

2. User interface can feel less intuitive

Although modern, the UI is not as simple or beginner-friendly as some alternatives like HubSpot.

3. Limited built-in marketing toolsю Sales Cloud focuses on sales processes, so marketing automation is weaker unless combined with SAP Marketing Cloud. Review collected by and hosted on G2.com.