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SAP Sales Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

SAP Sales Cloud Media

SAP Sales Cloud Demo - Digital Selling Dashboard
Designed with digital selling performance and oversight in mind, SAP Sales Cloud's Digital Selling workspaces allow sellers and sales managers to quickly take action, book meeting, launch calls, and more in just a few clicks.
SAP Sales Cloud Demo - Guided Selling
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
SAP Sales Cloud Demo - Optimize Mobile Selling
SAP Sales Cloud includes a native, purpose build mobile application designed to help sellers maximize performance from anywhere, anytime.
SAP Sales Cloud Demo - Pipeline Manager
SAP Sales Cloud includes intelligent pipeline management features that allow sales mangers to visualize pipeline health, forecasted revenue, and progress including AI analysis of deal strength and the likelihood of each opportunity to close base on real-time data.
SAP Sales Cloud Demo - Opportunity Management
Easily understand opportunity health and progress deals with drag and drop pipeline stage management or data-driven guided sales engagement.
SAP Sales Cloud Demo - Guided Selling - Drilldown
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
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SAP Sales Cloud Reviews (957)

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Reviews

SAP Sales Cloud Reviews (957)

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4.2
957 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Government Relations
UG
Mid-Market (51-1000 emp.)
"Reviewing SAP Sales Cloud by Moin"
What do you like best about SAP Sales Cloud?

The biggest advantage is that it can be combined and automated throughout the sales process from lead generation to shop closures, while simultanesouly providing real time knowledge, Al control recommendations, and seamless intrgration into other SAP and third party system. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

The most frequently citer drawbacks are its complexity and a steep learning curve. May users find the user interface less intuitive than the newer CRM platform, and initial adaptation ot adjustment requires considerable time, training, or extra advise. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"My experience with SAP Sales Cloud was helpful"
What do you like best about SAP Sales Cloud?

I learned many new and interesting topics, which helped me deepen my understanding of SAP services and their offerings. I plan to apply this knowledge in the future. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Some aspects were not clear to me from the beginning, so I would appreciate it if more effort were made to clearly demonstrate the actual value that SAP Sales Cloud offers. Review collected by and hosted on G2.com.

RS
Technical Specialist Professional
Enterprise (> 1000 emp.)
"SAP Sales Cloud SF"
What do you like best about SAP Sales Cloud?

I like SAP Sales Cloud because it’s easy to use, mobile-friendly, and gives a complete real-time view of customers with strong analytics. It streamlines the sales process end-to-end, integrates well with other SAP solutions, and helps sales teams focus more on building customer relationships rather than manual tasks Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Overall it’s powerful, but sometimes it feels complex to customize and the performance can be slow with large data volumes. The UI could also be a bit smoother. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Effective tool!"
What do you like best about SAP Sales Cloud?

This tool offers a clear, intuitive user interface that makes navigation simple. It runs smoothly without glitches, creating an efficient and user-friendly experience from start to finish Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

I’d really like to see more automation built into the process — features that could reduce repetitive tasks, save time, and help streamline workflows for a smoother, more efficient experience Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise (> 1000 emp.)
"Comprehensive CRM Solution for Large Enterprises"
What do you like best about SAP Sales Cloud?

SAP Sales Cloud is best suited for medium to large enterprises with complex sales operations and existing investments in the SAP ecosystem. Smaller organizations or those without prior SAP infrastructure might find more cost-effective and user-friendly alternatives. It's advisable to assess your organization's specific needs, budget, and technical capabilities before considering SAP Sales Cloud. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Implementation Complexity: The setup and customization can be intricate, often requiring specialized expertise or external consulting.

Learning Curve: New users may find the interface complex initially, necessitating adequate training and support.

Cost Considerations: The platform's pricing may be prohibitive for small businesses, especially when considering additional costs for customization and support. Review collected by and hosted on G2.com.

Anjali P.
AP
Senior Associate
Small-Business (50 or fewer emp.)
"SAP SALES CLOUD - one of the best tool to optimize sales operations"
What do you like best about SAP Sales Cloud?

I give SAP Sales Cloud a thumbs up for:

It's user- friendly interface that helps in enhancing customer engagement by organizing the customer data for the user.

Also , the fact that it helps in streamlining the sales operations, a better coordination builds up among the sales team. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Area that needs attention,in my opinion, should be simplifying the advanced level of usage, which becomes a little difficult to adapt to.It would be wonderful to see the introduction of virtual assistants for such levels. Review collected by and hosted on G2.com.

Mansoor K.
MK
Business Analyst II
Mid-Market (51-1000 emp.)
"Lead and Task Management is top notch"
What do you like best about SAP Sales Cloud?

SAP Sales cloud has good lead management functionality along with creating tickets and managing tasks to see a complete workflow including the statuses. It helps everyday to have a eyeball on complete tasks.

The user experience is good as well. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

I have found few integrations with SAP Sales cloud with other applications a little troublesome. Native integration with SAP sales cloud works like charm Review collected by and hosted on G2.com.

Sonali S.
SS
Packaged App Developer Analyst
Small-Business (50 or fewer emp.)
"SAP Cloud Experience"
What do you like best about SAP Sales Cloud?

Fast updated releases with improved speed and efficiency of the system Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

In peak hours as well as 1-2 days after each rekease it lags alot which causes frustration. Review collected by and hosted on G2.com.

Nikita V.
NV
Supply Chain Manager
Mid-Market (51-1000 emp.)
"Paramount Sales Activity Tool"
What do you like best about SAP Sales Cloud?

It is SAP design dominantly but has all the necessary plugins and tools. Managing various vendors and contracts is easy, along with tracking spending and integrating with ERP. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Mainly design and intuitive processes that need training, mostly you are bound in link to Microsoft products for document editing. Sometimes can be buggy. Review collected by and hosted on G2.com.

Shubham J.
SJ
Member
Mid-Market (51-1000 emp.)
"SAP sales cloud - Pros & Cons"
What do you like best about SAP Sales Cloud?

The unified view in terms of all data, interactions, contacts, history works out really well

The real-time analytics, helps focus on keeping your deals that might move on track

Best if you’re integrating with SAP stack Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Complex, can be cumbersome when you start initially

Process guides to help people use the best is also missing

Lagging in load times especially in large data sets Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

20 months

Average Discount

13%

Perceived Cost

$$$$$

How much does SAP Sales Cloud cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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SAP Sales Cloud Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting
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