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SAP Sales Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

SAP Sales Cloud Media

SAP Sales Cloud Demo - Digital Selling Dashboard
Designed with digital selling performance and oversight in mind, SAP Sales Cloud's Digital Selling workspaces allow sellers and sales managers to quickly take action, book meeting, launch calls, and more in just a few clicks.
SAP Sales Cloud Demo - Guided Selling
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
SAP Sales Cloud Demo - Optimize Mobile Selling
SAP Sales Cloud includes a native, purpose build mobile application designed to help sellers maximize performance from anywhere, anytime.
SAP Sales Cloud Demo - Pipeline Manager
SAP Sales Cloud includes intelligent pipeline management features that allow sales mangers to visualize pipeline health, forecasted revenue, and progress including AI analysis of deal strength and the likelihood of each opportunity to close base on real-time data.
SAP Sales Cloud Demo - Opportunity Management
Easily understand opportunity health and progress deals with drag and drop pipeline stage management or data-driven guided sales engagement.
SAP Sales Cloud Demo - Guided Selling - Drilldown
Guided selling with SAP Sales Cloud provides users with everything they need to progress a deal including account insights and timelines, relationship intelligence, prescriptive next-best action recommendations, and more, all while reinforcing positive selling behavior with embedded gamification.
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SAP Sales Cloud Reviews (956)

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Reviews

SAP Sales Cloud Reviews (956)

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4.2
957 reviews

Pros & Cons

Generated from real user reviews
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SHIVANANDA S.
SS
Analyst
Mid-Market (51-1000 emp.)
"Sap sales cloud Pros and con"
What do you like best about SAP Sales Cloud?

By connecting sales data with financial, supply chain, and service information, sales teams gain a truly comprehensive understanding of their customers. They can see past purchase history, payment status, and service issues, enabling more informed and consultative conversations. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

SAP products are generally positioned at the premium end of the market, and Sales Cloud is no exception. The per-user licensing costs can be higher than many of its competitors. Review collected by and hosted on G2.com.

Sunil K.
SK
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Comprehensive Customer Insights and Efficient Sales Management with SAP Sales Cloud"
What do you like best about SAP Sales Cloud?

I like how SAP Sales Cloud gives a complete view of our customers and sales pipeline. It helps manage leads, track performance, and close deals faster with better insights. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Sometimes the interface feels a bit complex, and it takes time to customize or find specific features. The initial setup and integration can also be a bit challenging. Review collected by and hosted on G2.com.

Fabio F.
FF
computer technician
Government Administration
Enterprise (> 1000 emp.)
"Complexity in implementation but a very powerful integration"
What do you like best about SAP Sales Cloud?

the integration with SAP (HANA) is an advantage, the unification of sales, finance, and logistics data in one place, this is a very good advantage Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

the implementation is very comprehensive, thus requiring the wisdom of the consultants to assist with it, the interface is less modern and intuitive, I consider this a negative point Review collected by and hosted on G2.com.

Utkarsh D.
UD
Developer
Computer & Network Security
Enterprise (> 1000 emp.)
"SAP Sales Cloud is a powerful sales management tool ideal for mid-to-large businesses."
What do you like best about SAP Sales Cloud?

What I like most about SAP Sales Cloud is its ability to provide real-time insights and seamless integration with other SAP systems. It helps streamline the entire sales process—from lead tracking to closing deals—while keeping all customer data in one place. The mobile app is also a great advantage for sales reps on the go. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

The main drawback of SAP Sales Cloud is its complexity during setup and customization. It has a steep learning curve, especially for new users or teams not familiar with SAP systems. The user interface could also be more intuitive and user-friendly, as it sometimes feels cluttered and outdated. Review collected by and hosted on G2.com.

Sasikant S.
SS
Regional collection manager
Mid-Market (51-1000 emp.)
"Convenience and effectiveness of SAP sales cloud"
What do you like best about SAP Sales Cloud?

Easy and effective to use SAP sales cloud, the structure of data base and the dashboard creation of the reports pulled re very attractive and usefull too Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Many attributes are repetitive in nature like data inputs specially in dollars , it should be more user friendly and UI should be more user friendly otherwise it's good to use Review collected by and hosted on G2.com.

Ankit C.
AC
Associate Consultant ( SwitchRetained)
Enterprise (> 1000 emp.)
"Good Platform for Managing Customer Data"
What do you like best about SAP Sales Cloud?

What I like best about SAP Sales Cloud is its ability to bring all customer interactions and sales activities into one place. The real-time insights and reporting make it easier to track opportunities and support better sales planning. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

At times, SAP Sales Cloud can feel less intuitive with a steeper learning curve, and the system performance can be slower when handling large data volumes. Review collected by and hosted on G2.com.

AC
Gerente de compras
Small-Business (50 or fewer emp.)
"Great, very friendly experience"
What do you like best about SAP Sales Cloud?

Sales automation reduces your time on the platform, just as customer management gives you effective follow-up with them and allows you to complete planned activities. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Mainly, the updates they make tend to be costly, as well as the high cost of implementation. Additionally, the customization is very limited. Review collected by and hosted on G2.com.

Dani F.
DF
Revops
Mid-Market (51-1000 emp.)
"Great CRM"
What do you like best about SAP Sales Cloud?

it enhances sales performance by providing real-time insights, streamlined processes, and personalized customer interactions, enabling teams to close deals more efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

it's complexity and steep learning curves, which can hinder user adoption and require significant training time and efforts from various team members. Review collected by and hosted on G2.com.

Richman T.
RT
Accountant/Administration Officer
Small-Business (50 or fewer emp.)
"Benefits of Adopting SAP Sales Cloud"
What do you like best about SAP Sales Cloud?

Easy alignment with business strategies, it also provides a unified CRM, great tool for predictive analytics in sales forecasts. Quiet good in terms of data security and scalability. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

High cost of maintenance, quiet complex for beginners, occasionally slow with limited customisation. We also experience integration difficulty with other softwares. Review collected by and hosted on G2.com.

Gaurav P.
GP
Service Request Coordinator
Small-Business (50 or fewer emp.)
"SAP Salesn is a sale automation platform/CRM"
What do you like best about SAP Sales Cloud?

SAP Sales Cloud's new features include a focus on AI-driven insights, recommendations, and analytics, which help sales teams make better decisions and improve customer engagement. The platform also offers a unified view of customer data, streamlined sales processes, and an optimized mobile selling experience. Additionally, the ability to customize sales cycles and work flows based on specific business needs is a notable improvement. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

SAP Sales Cloud can be improved by leveraging its AI capabilities to provide more personalized and intelligent recommendations for sales teams. This includes enhancing forecast accuracy, identifying at-risk opportunities, and increasing win rates through data-driven analysis. Additionally, improving the user interface and experience to make the platform more intuitive and efficient for users can further enhance its value. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

20 months

Average Discount

13%

Perceived Cost

$$$$$

How much does SAP Sales Cloud cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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SAP Sales Cloud Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting
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