--- title: SAP Sales Cloud Reviews meta_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1002 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1002 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SAP Sales Cloud Reviews **Vendor:** SAP **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,002 ## About SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities ## SAP Sales Cloud Pros & Cons **What users like:** - Users find SAP Sales Cloud to have **ease of use** that significantly enhances their overall performance and efficiency. (101 reviews) - Users value the **strong integration with SAP systems** , enhancing efficiency and providing clear pipeline visibility. (65 reviews) - Users value the **easy integration and AI insights** of SAP Sales Cloud, enhancing efficiency and intelligent data analysis. (61 reviews) - Users appreciate the **seamless integration** of SAP Sales Cloud with other SAP systems, enhancing operational efficiency and data consistency. (60 reviews) - Users value the **centralized customer data management** in SAP Sales Cloud, enhancing pipeline management and team alignment. (58 reviews) - Reporting (50 reviews) - Automation (49 reviews) - Efficiency (46 reviews) - Users value the **feature richness** of SAP Sales Cloud, enhancing sales management and customer engagement effortlessly. (46 reviews) - Seamless Integration (45 reviews) **What users dislike:** - Users report a **steep learning curve** with SAP Sales Cloud, making navigation and initial setup frustratingly complex. (86 reviews) - Users find the **limited customization options** of SAP Sales Cloud challenging for adapting to specific organizational needs. (49 reviews) - Users find the **complexity** of SAP Sales Cloud a barrier, leading to a steep learning curve and implementation challenges. (41 reviews) - Users find the **interface not intuitive** , making initial navigation and setup a frustrating experience. (37 reviews) - Users find the **high price** of SAP Sales Cloud to be a significant drawback, affecting their choice of solution. (36 reviews) - High Complexity (33 reviews) - Users experience **slow loading times** that hinder their ability to efficiently utilize SAP Sales Cloud features. (29 reviews) - Slow Performance (25 reviews) - Time-Consuming (24 reviews) - Integration Issues (23 reviews) ## SAP Sales Cloud Reviews ### 1. Sales teams best friend **Rating:** 4.5/5.0 stars **Reviewed by:** Hardik D. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about SAP Sales Cloud?** It's like the ultimate team player in your software lineup. I mean, the way it plays nice with other SAP stuff and even third party apps is just awesome. **What do you dislike about SAP Sales Cloud?** As much as I dig SAP Sales Cloud, there's one thing that really gets under my skin, the price tag. I mean, ouch **What problems is SAP Sales Cloud solving and how is that benefiting you?** So yeah, it's not all sunshine and rainbows, but it's definitely made things better around here. If you're drowning in sales chaos like we were, it might be worth checking out. ### 2. How SAP Cloud Taught Me Patience **Rating:** 5.0/5.0 stars **Reviewed by:** Krunal D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud's grown on me big time. It's like having a super-organized buddy who never forgets a thing. No more drowning in sticky notes or losing track of leads. **What do you dislike about SAP Sales Cloud?** Some days it's like trying to solve a Rubik's cube blindfolded. The learning curve? Steeper than my coffee bill. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This thing's got my back. All my customer info's in one spot, so no more awkward fumbling during calls. And forecasting? It's gone from wild guessing to something I actually trust. ### 3. The sales booster **Rating:** 5.0/5.0 stars **Reviewed by:** Laura A. | Sales Promoter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about SAP Sales Cloud?** The best thing that I like about SAP is the indepth understanding of the customers and the target market. It helps you to boost your sales by analysing the data based on your location and the ongoing trends. **What do you dislike about SAP Sales Cloud?** SAP though efficient, it is a highly expensive licence to own. The interface has problems and should be made more friendly. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I had been facing problems in understanding the end user point of view. SAP has solved that issue for me and helped me in increasing the sales. ### 4. Great. **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco G. | Oficial Sr. MIS , Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** The interface is friendly user and also is a great way to engage with customers. **What do you dislike about SAP Sales Cloud?** When i have problems with my network i cant access to the platform and costs. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Let me mow how many customers i am providing services. ### 5. Simple as SAP the best module for industry **Rating:** 3.5/5.0 stars **Reviewed by:** Om G. | Growth Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud is super efficient when it comes to managing the data and easily use the filters to bifurcate data models. The Userninterface allows to sync and report data in a way that makesnit easier to track performance of any module **What do you dislike about SAP Sales Cloud?** Sometimes the reporting analytics usually takes time to load the parameters or give error data sources but that's minor of the times that it happens rest is great **What problems is SAP Sales Cloud solving and how is that benefiting you?** Organizing the elad aquisition reports ajdbhandover to the salesbtrack is super efficient in order to help the business run smoothly and find problems in the system ### 6. The Best Cloud based Sales Managment Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Anmol G. | Founder's Office, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** The things that I like the most about SAP platform is very easy to setup and add users, it's detailed analytics helps in making decisions very easy. Due to its integration with other SAP products we are able to incentivize our sales team directly in their payroll. We use it daily to manage the sales funnel for our product. **What do you dislike about SAP Sales Cloud?** Pricing is quite expensive, there are few components which are not very customizable. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We use SAP sales cloud mostly to manage our sales cycle and also to view sales analytics, like how clients are getting coverted over last quarters. ### 7. Maximizing Sales Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Zeus V. | Flight Attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SAP Sales Cloud?** its focus on personalizing the customer experience and data analysis capabilities **What do you dislike about SAP Sales Cloud?** Its complexity in implementation and the steep learning curve that can be high for new users **What problems is SAP Sales Cloud solving and how is that benefiting you?** The difficulty in analyzing sales performance. ### 8. The SAP Sales Cloud is initially easy to set up and configure. **Rating:** 4.5/5.0 stars **Reviewed by:** Shantanu K. | Team Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about SAP Sales Cloud?** Overall experience is good, product is getting better day by day & Vendor has a road map which aligns with our requirement. **What do you dislike about SAP Sales Cloud?** It works well once properly set up. Sales representatives like the usability but dislike the need to to bounce between the sales cloud and the ERP system **What problems is SAP Sales Cloud solving and how is that benefiting you?** it gives me very close overview reports of my sales teams performance on the dashboard and it is integrating with all the business required told. ### 9. Amazing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** osadebamwen e. | Business Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** I love the flexibility, Enables sales reps to access and manage customer information and sales data on the go (realtime), improving agility and responsiveness. **What do you dislike about SAP Sales Cloud?** my opinion I think integrating with non-SAP systems can be complex and require additional resources. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is a powerful CRM solution that can significantly improve sales performance for large enterprises with the resources to invest in it, offers a robust suite of tools designed to help businesses optimize their sales processes, build stronger customer relationships, and ultimately achieve their sales goals. ### 10. Great user interface and a comprehensive set of tools **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** I like how it has an easy to use and user friendly design with such a comprehensive toolset that allows me to automate and streamline my workflow. PRM, Pipeline, and other management features make it easy to work. Also, the analytics it provides help my team to know customer needs and make strategies to tackle them. **What do you dislike about SAP Sales Cloud?** I don't like that it sometimes takes longer then expected to launch certain features **What problems is SAP Sales Cloud solving and how is that benefiting you?** AP Sales Cloud solves our problems by streamlining the sales workflow and providing insights into customer needs. ### 11. A Must-Have for the Sales Department **Rating:** 4.0/5.0 stars **Reviewed by:** Arindam P. | Podcast and Ideation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about SAP Sales Cloud?** SAP has allowed us to plan and make better decisions related to our sales with its intelligent and captivating insights into our sales data. It has been a really useful resource for managing our sales-related logistics as well. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud could simpler pricing with tiers for gaining traction in wide array of users. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP's platform Sales Cloud is a great tool for businesses that are sales-focused revenue organizations. It offers complete enhancement of sales-related functions and allows us to focus on more data-driven opportunities. ### 12. SAP Sales Cloud: An Easy to Customize CRM Software that Makes Our Engagements Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sheikh I. | Assistant Civil Engineer, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about SAP Sales Cloud?** I like how effective the features of SAP Sales Cloud have been. It has been a sensational CRM solution. I like the simplicity of implementing SAP Sales Cloud. SAP Sales Cloud has an accurate dashboard that is simple to understand. **What do you dislike about SAP Sales Cloud?** I have zero reasons to dislike SAP Sales Cloud. SAP Sales Cloud works so well for us. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud has been the best CRM solution. It works so well for us. ### 13. ALL IN ONE DIGITAL SALES PLATFORM…!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mellisa. F. | Project Manager , Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud boosts overall efficiency and productivity. It deploys automated workflows to enhance efficiency. It efficiently handles large volumes of lead and potential data. Facilitates seamless collaboration between sales teams and customer engagement. Also it's CRM is very comprehensive and easy to go. **What do you dislike about SAP Sales Cloud?** I have no negative thoughts regarding SAP Sales Cloud! **What problems is SAP Sales Cloud solving and how is that benefiting you?** It has provided smooth and robust sales processe optimization. ### 14. Well personalized recommendations **Rating:** 4.5/5.0 stars **Reviewed by:** Sofiya S. | Senior Business Acquisition Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud provides good personalized recommendations based your on goals, products and data available from previous years. It helps in identifying areas that need optimization and increases the efficiency. **What do you dislike about SAP Sales Cloud?** The software licence is quite expensive when compared to the competition. Small businesses can't afford to use them. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in optimisation of various activities and helps in pushing our products/services to the top shelves. ### 15. Best cloud based tool for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Uma Mahesh M. | Business Development Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud is the solution which is based on cloud that helps us to manage day by day sales activities with analytics and pipleline management. The integration and implementation of the tool can be done with ease and has some good customer support. **What do you dislike about SAP Sales Cloud?** The price of this cloud is bit more expensive and cannot be available for mobile devices. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We use it to manage our pipelines and database of our prospects and clients ### 16. Game Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Utkarsh D. | Senior SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** The ease of using it and finding the relevant data on a single dashboard. Its easily integrated with other softwares and was very easy to implement **What do you dislike about SAP Sales Cloud?** Its not completely automated. The customer support is also not very good **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is providing me the prospect data on a single ashboard and is also providing me which prospects are engaged at what level with our campaign which makes it easier to find the right client ### 17. Getting Performance Insights Helped Me So Much **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew W. | Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud has many features for making the sales process efficient but analytics and tracking is best among them.The UI is also very user friendly and it's easy to learn to use. The management tools also help in automating the process. It is an easy to integrate CRM too. **What do you dislike about SAP Sales Cloud?** No, I don't dislike anything about SAP SC. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It's tough to track and manage content but SAP SC makes it easy and effortless. ### 18. Brief Review Of Sap Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua L. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** Sap Sales Cloud is a really well-built software with a variety of tools to streamline our sales process. Its smooth integration with other SAP services makes it better than others. The pipeline and tracking features are the MVPVs for me.The customer support is very active too. **What do you dislike about SAP Sales Cloud?** Nothing at all, I never faced any issue to begin with. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It makes it easy to track and manage our sales process boosting our sales performance. ### 19. A Cloud based solution **Rating:** 4.0/5.0 stars **Reviewed by:** Akash G. | IT Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** It is a cloud based platform that gives you 360 degree view of company's sales process and manages the overall efficiency. **What do you dislike about SAP Sales Cloud?** There is another cloud based CRM which is Salesforce which i think used by most of the companies as Salesforce gives you more enhance features including AI , Einstein GPT whereas SAP lacks these features. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Helps in streamline the sales process in order to improve efficiency and boost users productivity ### 20. Very good cloud based sales management platform **Rating:** 4.5/5.0 stars **Reviewed by:** ibrahim d. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about SAP Sales Cloud?** It's very easy to use and very effecient. UI is super feature rich. Reporting capabilities are also good. **What do you dislike about SAP Sales Cloud?** Integration with other SAP product is sometime not that straightforward and require good amount of time and efforts. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Of many sales analytics platform available, SAP Sales Cloud has been able to solve one major problem which is the reporting capabilities. The reports are very much inline with actual data which provides proper insights into the sales. ### 21. Most robust solution for sales management **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar C. | Android Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is a good fit for sales management, with seamless integration capabilities for other SAP products. It advances analytics, which are useful for improving sales performance. **What do you dislike about SAP Sales Cloud?** It has a complex interface which is challenging for new users, making implementation time-consuming. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps solve problems by automating the sales process, improving sales efficiency. It provides analytics that help us make better decisions, increasing productivity and achieving higher sales revenue. ### 22. Best cloud solution for sales management **Rating:** 4.0/5.0 stars **Reviewed by:** Anna M. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** Be it storing contract information, partner relationship management, opportunity and pipeline management, sales task management, lead management and any other mgmt, this website provides tools to manage each and every sales task and activity . The dashboard is very comprehensive and the customer support staff is available most of the time. **What do you dislike about SAP Sales Cloud?** I neer faced any issue to dislike SAP sales cloud. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps us manage and automate sales tasks and activities. ### 23. SAP Cloud - Not for big companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about SAP Sales Cloud?** It is a standard product with a lot of features and configuration already done based on industry best practices. Sap handles all the maintenance and update activity and businesses just have to pay for SAP's SaaS offerings. **What do you dislike about SAP Sales Cloud?** The customization according to business needs is very difficult. SAP cloud worksbest for the companies who can work fine with a standard product. Big companies woth a lot of customizations should go for S/4HANA on prem version. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Sap sales cloud provides easy to use system where users don't have to memorize a lot of t codes and configurations to run their overall system. They can use a standard package modify it a little bit and run their sales related business very efficiently. ### 24. Comprehensive Solution for Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** Chitra m. | Sales Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It simplifies our business management by integrating everything into one platform. **What do you dislike about SAP Sales Cloud?** The technical nature of the software means it takes time to master. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It improves our business process management, increasing productivity and efficiency ### 25. Comprehensive Business Solution Software **Rating:** 3.5/5.0 stars **Reviewed by:** Isha k. | Senior AR Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It helps us manage all our business operations from a single platform **What do you dislike about SAP Sales Cloud?** The initial setup can be quite technical and challenging **What problems is SAP Sales Cloud solving and how is that benefiting you?** It centralizes business processes, leading to better management and increased efficiency ### 26. The Ultimate Tool for Business Management **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan r. | ARC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It covers all aspects of business management, eliminating the need for multiple software tools. **What do you dislike about SAP Sales Cloud?** It’s technical and can be difficult to learn at first. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It streamlines business processes, significantly enhancing efficiency. ### 27. My experience with SAP sales cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about SAP Sales Cloud?** It provides 360 degrees view of the customer with real time analytics and it can automate entire sales cycle **What do you dislike about SAP Sales Cloud?** It's not user friendly at times, doesn't integrate well with other SAP systems **What problems is SAP Sales Cloud solving and how is that benefiting you?** Provides data support and in sales automation ### 28. Confident System to complete Sales operations **Rating:** 4.5/5.0 stars **Reviewed by:** Ulises R. | Technical Respresentative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** Once is is well stablished, SAP is really focused to solve customer requests, it covers completely. It has a wide connection between CS areas and planning. **What do you dislike about SAP Sales Cloud?** The initial process is not so simple to establish it needs lot of training and also external training. Also it needs to be well communicated to customers **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking customer requests, confirm this requests and verify internally that all is accomplished ### 29. Helpful software for sales management **Rating:** 4.5/5.0 stars **Reviewed by:** ASHWANI KUMAR R. | Senior Intercompany Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about SAP Sales Cloud?** It really help to manage sales and leads of a business **What do you dislike about SAP Sales Cloud?** Its a bit technical to understand at first **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps manage sales and deliver the product services seamlessly ### 30. A strong but Complex Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Bhoomi J. | iOS Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** I like its lead management for performing analysis. It provides a very good experience in real time. It has strong mobile support and powerful tools for optimizing sales effectiveness and efficiency. **What do you dislike about SAP Sales Cloud?** Nothing to dislike about SAP Sales Cloud **What problems is SAP Sales Cloud solving and how is that benefiting you?** It simplifies lead management, automates performance tracking, centralizes data, assists with pricing, offers real-time analytics, and provides strong mobile support, enhancing sales efficiency. ### 31. Best Integrated Business Management Software **Rating:** 3.5/5.0 stars **Reviewed by:** Divya a. | Intercompany Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It offers a unified platform for managing all business processes **What do you dislike about SAP Sales Cloud?** The software is technical and requires time to learn **What problems is SAP Sales Cloud solving and how is that benefiting you?** It streamlines business processes, improving overall efficiency and productivity. ### 32. Handling the Customer database in very decent Manner **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj S. | Retail Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about SAP Sales Cloud?** Automation on alot of time consuming activities,It Auto Fills the Orders,It helps in centralise the sales Data and keep a look on demand forecasting. **What do you dislike about SAP Sales Cloud?** It's quite expensive so most of org can not afford this. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in centralise the big data and reducing risk of data breacing as well.Highly safe to use,It tracks the sales programms as well.Automativally apply the orders to the specific customer and the carry forward the process. ### 33. Impeccable Features **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit M. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** The best thing I like abouT Sales cloud is its streamline sales processes,and the way it prove customer relationship management. **What do you dislike about SAP Sales Cloud?** One of the problems I faced was the complexity of the software, which created problems during the initial implementation . **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helped our company dive deeper and evaluate our sales process, and it also helped us with automation for repetive tasks ### 34. it's a good product for daily transactions but it can be better and easier **Rating:** 4.0/5.0 stars **Reviewed by:** Walid c. | Branch Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about SAP Sales Cloud?** It's the clarity of taking the actions you want and the reports you can get with just one click. **What do you dislike about SAP Sales Cloud?** that's has a long development time and the need of many things to customize **What problems is SAP Sales Cloud solving and how is that benefiting you?** monthly sales report for tax report it was very difficult to calculate the vat but in the after development it's been easier ### 35. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** Sap Sales Cloud is a great software that I believe can help our company and many others with a CRM system and key analytics to be able to view data and see where we are at and where we are going. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud is a great program but I believe the inital cost can be lower and for a small business like the company I work for it is a large expense. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud I believe it can help with sales, improve customer relationships, forcast sales and help to increase sales and grow the business. ### 36. CRM for Structured Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** It helped me keep track of my clients in the most easiest way. **What do you dislike about SAP Sales Cloud?** Can be made a little user-friendy where navigation is made easier. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP is reducing the manual labour and helps me to keep a track of my clients ### 37. SAP sales cloud cloud a platform for 360° sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Shoury E. | Distribution Sales Executive, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud has having limited offline functionality with higher standards of cloud functions where we can implement and deep learning curve. **What do you dislike about SAP Sales Cloud?** The customer service support need to be improved and the integration with other applications need to be maintained the flow **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud Majorly problems like digital and intelligent selling, Sales analytics, visit planning and activity management l. ### 38. Great experience overall **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** The facility to do the things on the cloud **What do you dislike about SAP Sales Cloud?** Could be a little bit more user friendly **What problems is SAP Sales Cloud solving and how is that benefiting you?** It gives me a bunch of important data and agroup it in a very easy way to handle it. ### 39. Experience related to SAP sales cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Ayush J. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales cloud UI is really the best SAP sales cloud is really helpful for the activities we do it on daily basis. **What do you dislike about SAP Sales Cloud?** Sometimes it lags but it's okay and we can forget it **What problems is SAP Sales Cloud solving and how is that benefiting you?** There were many issues related to that but now As per updated SAP sales cloud it's benefitting me in so many ways ### 40. Sales management and tracking made easy by Sap Sales Cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica R. | Sales Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** It is so easy and wonderful to manage and track leads, content, and campaigns. Getting insights and analytics makes it easy to determine what customer needs. **What do you dislike about SAP Sales Cloud?** I didn't liked how it took time while setting up. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Makes it easy to get insights to predict client's intent and manage and automate the sales processes. ### 41. Almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about SAP Sales Cloud?** It allowed me to view the health and status of my projects and company. **What do you dislike about SAP Sales Cloud?** There needs to be more custimiazation available. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It cuts down on the amount of time we spend inputting and organizing data. ### 42. SAP Sales Cloud is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is an easy to use CRM which allows great insight into your business. **What do you dislike about SAP Sales Cloud?** It has a learning curve, but after implementation it works wonderfully. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking customer performance ### 43. Simplifying Daily Sales Tasks with an Integrated Package **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about SAP Sales Cloud?** Centralizes customer data, providing a holistic view of customer interactions and history. It tracks and evaluates sales performance against targets and goals. **What do you dislike about SAP Sales Cloud?** Implementing SAP Sales Cloud can be complex and time-consuming, requiring careful planning and execution. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Managing leads and opportunities manually or with disparate systems can lead to missed opportunities and suboptimal prioritization. It increased conversion rates and optimized sales efforts by focusing on high-potential leads and opportunities. ### 44. SAP **Rating:** 5.0/5.0 stars **Reviewed by:** AJAY K. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about SAP Sales Cloud?** SAP Does Not have Back date allowed posting, so business will run specially on the current scenario it seems an advantage like old entries have to re enter and make the data operations. **What do you dislike about SAP Sales Cloud?** Not That much user friendly and customizable **What problems is SAP Sales Cloud solving and how is that benefiting you?** Use a proper Standard System that if you are using then your business run accordingly to SAP ### 45. Very Good For sales management & easy to understand user friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen P. | SOFTWARE DEVELOPER, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** It provides lot of improvement for sales management this helps very helpful for managing our sales team **What do you dislike about SAP Sales Cloud?** Nothing like that i like all the features and easy to understand **What problems is SAP Sales Cloud solving and how is that benefiting you?** This helps our sales team performance & easy to track all the data and best CRM I have seen recently ### 46. Good product to suggest **Rating:** 5.0/5.0 stars **Reviewed by:** vishnu r. | SAP Basis Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about SAP Sales Cloud?** Performance and access and sale and distribution views **What do you dislike about SAP Sales Cloud?** Nothing to highlight everything is well and good **What problems is SAP Sales Cloud solving and how is that benefiting you?** No problems is sap sales ### 47. Exploring commercial world with SAP **Rating:** 5.0/5.0 stars **Reviewed by:** Shipra V. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about SAP Sales Cloud?** Managing commercial sales data with help of SAP Sales Cloud. Help in analysing data with different customer and pricing of the generated Purchase OIrder. Easy to implement and easy to use **What do you dislike about SAP Sales Cloud?** Nothing is there which i dislike. sometimes it take much time to load. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Helps in Managing the data ### 48. From Lead generation to client conversion. One service to rule them all! **Rating:** 4.5/5.0 stars **Reviewed by:** Shivom V. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about SAP Sales Cloud?** Plethora of features, ease of implementation, great customer support & ease of use for novice team members are few of the features we absolutely love about SAP Sales Cloud **What do you dislike about SAP Sales Cloud?** Implementing changes can take longer than expected as there are multiple checkpoints which need to be cleared before we can go live with a new feature update or even update an existing feature **What problems is SAP Sales Cloud solving and how is that benefiting you?** Ease of generating leads, converting those leads to opportunities & then closing those opportunities into trading clients is the flow which we use SAP Sales Cloud for, this platform provides a one stop solution to our entire sales process ### 49. Tool that deliver exceptional sales experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shakil A. | Customer Success Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** This helps to identify actionable customer insights by centralizing critical data for a full view of each account. **What do you dislike about SAP Sales Cloud?** This is not suitable for small business Also little expensive **What problems is SAP Sales Cloud solving and how is that benefiting you?** Easy integration, customization is really impressive and easy to understand ### 50. Easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine T. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about SAP Sales Cloud?** It is very useful CRM to organise complex data. And also very for analytics. **What do you dislike about SAP Sales Cloud?** No such major dislikes but understandings could be challenging for beginners **What problems is SAP Sales Cloud solving and how is that benefiting you?** To gather information and sales data ## SAP Sales Cloud Discussions - [Business road map in the next 5 years](https://www.g2.com/discussions/business-road-map-in-the-next-5-years) - 1 comment, 1 upvote - [Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.](https://www.g2.com/discussions/50473-businesses-always-required-customer-relationship-management-services-for-better-growth-and-maintenance-of-the-business-sap-crm-offers-the-solution-for-the-small-and-large-companies-to-get-customer-relationship-management-services-through-the-softwar) - 1 comment, 1 upvote - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) - 1 comment - [View SAP Sales Cloud pricing details and edition comparison](https://www.g2.com/products/sap-sap-sales-cloud/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A09%3A04+-0500&secure%5Bsession_id%5D=e48a2f64-2af9-4309-8444-65d6d2888860&secure%5Btoken%5D=80b78434441c299ee2e44bb45916b93949909c19cf58ae3e344a985353512425&format=llm_user) ## SAP Sales Cloud Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - [Deskpro](https://www.g2.com/products/deskpro/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Reflexion CAFM](https://www.g2.com/products/reflexion-cafm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## SAP Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SAP Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,295 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,055 reviews)