--- title: SAP Sales Cloud Reviews meta\_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1002 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1002 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# SAP Sales Cloud Reviews & Product Details

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SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

* * *

Product Website
SAP Sales Cloud
Seller
[SAP](https://www.g2.com/sellers/sap)
Discussions
[SAP Sales Cloud Community](https://www.g2.com/products/sap-sap-sales-cloud/discuss)
Languages Supported

Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Binod Negi

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/sap-sap-sales-cloud/pricing)

## SAP Sales Cloud Integrations
(10)

What do users say about integrations?

Verified by SAP Sales Cloud

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BlackLine Financial Close Management

](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Deskpro

](https://www.g2.com/products/deskpro/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Power BI

](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Reflexion CAFM

](https://www.g2.com/products/reflexion-cafm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Cloud ERP (SAP S/4HANA Cloud)

](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Concur

](https://www.g2.com/products/sap-concur/reviews)

Show More

 ![Utkarsh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Utkarsh D.")
UD

Utkarsh D.

Developer

Computer & Network Security

Enterprise (\> 1000 emp.)

5/24/2025

"SAP Sales Cloud is a powerful sales management tool ideal for mid-to-large businesses."

5/5

What do you like best about SAP Sales Cloud?

What I like most about SAP Sales Cloud is its ability to provide real-time insights and seamless integration with other SAP systems. It helps streamline the entire sales process—from lead tracking to closing deals—while keeping all customer data in one place. The mobile app is also a great advantage for sales reps on the go. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

The main drawback of SAP Sales Cloud is its complexity during setup and customization. It has a steep learning curve, especially for new users or teams not familiar with SAP systems. The user interface could also be more intuitive and user-friendly, as it sometimes feels cluttered and outdated. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud helps solve key sales challenges like disorganized customer data, lack of visibility into the sales pipeline, and inefficient lead management. It centralizes customer interactions, automates routine tasks, and provides real-time analytics. This has improved our sales team's productivity, shortened our sales cycle, and enhanced decision-making with accurate forecasting and reporting. The ability to access everything from one platform—especially through mobile—has made sales operations more agile and connected across teams. Review collected by and hosted on G2.com.

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5/26/2025
Validated ReviewerIncentivizedSource: G2 invite

 ![Sasikant S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasikant S.")
SS

Sasikant S.

Regional collection manager

Mid-Market (51-1000 emp.)

10/1/2025

"Convenience and effectiveness of SAP sales cloud"

5/5

What do you like best about SAP Sales Cloud?

Easy and effective to use SAP sales cloud, the structure of data base and the dashboard creation of the reports pulled re very attractive and usefull too Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Many attributes are repetitive in nature like data inputs specially in dollars , it should be more user friendly and UI should be more user friendly otherwise it's good to use Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Sales funnel creation

Sales analytics

Tracking of sales opportunities

Order booking funnel and dashboards

Sales team business monitoring from opportunity creation to business closures tracking Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Ankit C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit C.")
AC

Ankit C.

Associate Consultant ( SwitchRetained)

Enterprise (\> 1000 emp.)

8/30/2025

"Good Platform for Managing Customer Data"

5/5

What do you like best about SAP Sales Cloud?

What I like best about SAP Sales Cloud is its ability to bring all customer interactions and sales activities into one place. The real-time insights and reporting make it easier to track opportunities and support better sales planning. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

At times, SAP Sales Cloud can feel less intuitive with a steeper learning curve, and the system performance can be slower when handling large data volumes. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud is helping streamline the entire sales cycle by centralizing customer data, tracking opportunities, and automating routine tasks. This improves visibility, reduces manual effort, and helps the team focus more on closing deals. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AC

Adrian C.

Gerente de compras

Small-Business (50 or fewer emp.)

9/30/2025

"Great, very friendly experience"

5/5

What do you like best about SAP Sales Cloud?

Sales automation reduces your time on the platform, just as customer management gives you effective follow-up with them and allows you to complete planned activities. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Mainly, the updates they make tend to be costly, as well as the high cost of implementation. Additionally, the customization is very limited. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It seems to me that analysis and reporting tools allow companies to measure the performance of their teams and make data-driven decisions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Dani F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani F.")
DF

Dani F.

Revops

Mid-Market (51-1000 emp.)

9/30/2025

"Great CRM"

4/5

What do you like best about SAP Sales Cloud?

it enhances sales performance by providing real-time insights, streamlined processes, and personalized customer interactions, enabling teams to close deals more efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

it's complexity and steep learning curves, which can hinder user adoption and require significant training time and efforts from various team members. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud addresses several key problems for corporations, including improving sales forecasting accuracy, enhancing customer relationship management, streamlining sales processes, providing insights for data-driven decision-making, and facilitating better collaboration among sales teams Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Richman T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richman T.")
RT

Richman T.

Accountant/Administration Officer

Small-Business (50 or fewer emp.)

9/30/2025

"Benefits of Adopting SAP Sales Cloud"

4.5/5

What do you like best about SAP Sales Cloud?

Easy alignment with business strategies, it also provides a unified CRM, great tool for predictive analytics in sales forecasts. Quiet good in terms of data security and scalability. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

High cost of maintenance, quiet complex for beginners, occasionally slow with limited customisation. We also experience integration difficulty with other softwares. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It supports store managers in monitoring sales reports, inventory control, supply chain management, multi sales channel integration and, sales comparison from previous periods using predictive and forecasting tool. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Gaurav P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav P.")
GP

Gaurav P.

Service Request Coordinator 

Small-Business (50 or fewer emp.)

1/2/2024

"SAP Salesn is a sale automation platform/CRM"

5/5

What do you like best about SAP Sales Cloud?

SAP Sales Cloud's new features include a focus on AI-driven insights, recommendations, and analytics, which help sales teams make better decisions and improve customer engagement. The platform also offers a unified view of customer data, streamlined sales processes, and an optimized mobile selling experience. Additionally, the ability to customize sales cycles and work flows based on specific business needs is a notable improvement. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

SAP Sales Cloud can be improved by leveraging its AI capabilities to provide more personalized and intelligent recommendations for sales teams. This includes enhancing forecast accuracy, identifying at-risk opportunities, and increasing win rates through data-driven analysis. Additionally, improving the user interface and experience to make the platform more intuitive and efficient for users can further enhance its value. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Cloud deployment.

Unified view of customers.

Optimised mobile selling experience.

AI-driven insights, recommendations, and analytics. Review collected by and hosted on G2.com.

Show More

5/25/2025
Validated ReviewerSource: Organic Review from User Profile

 ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations")
UG

Verified User in Government Relations

Mid-Market (51-1000 emp.)

4/29/2025

"Reviewing SAP Sales Cloud by Moin"

4/5

What do you like best about SAP Sales Cloud?

The biggest advantage is that it can be combined and automated throughout the sales process from lead generation to shop closures, while simultanesouly providing real time knowledge, Al control recommendations, and seamless intrgration into other SAP and third party system. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

The most frequently citer drawbacks are its complexity and a steep learning curve. May users find the user interface less intuitive than the newer CRM platform, and initial adaptation ot adjustment requires considerable time, training, or extra advise. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

Focus all customer interactions, history and preferences on a uniform profile. Automated sales work processes, permits, requirements. Use real-time data and AI-based insights to provide more accurate sales forecasts. It offers productivity tools such as guided sales, activity tracking, and mobile CRM access. It offers dashboards and analytics to monitor KPIs, pipeline health, and team activity. Review collected by and hosted on G2.com.

Show More

5/6/2025
Current UserValidated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/25/2025

"My experience with SAP Sales Cloud was helpful"

2.5/5

What do you like best about SAP Sales Cloud?

I learned many new and interesting topics, which helped me deepen my understanding of SAP services and their offerings. I plan to apply this knowledge in the future. Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Some aspects were not clear to me from the beginning, so I would appreciate it if more effort were made to clearly demonstrate the actual value that SAP Sales Cloud offers. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

It helped me gain a better understanding of general knowledge, and as a user, I truly appreciate all the new things I can learn with this. I would love to use it again in the future. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

RS

Ruchi S.

Technical Specialist Professional

Enterprise (\> 1000 emp.)

10/2/2025

"SAP Sales Cloud SF"

5/5

What do you like best about SAP Sales Cloud?

I like SAP Sales Cloud because it’s easy to use, mobile-friendly, and gives a complete real-time view of customers with strong analytics. It streamlines the sales process end-to-end, integrates well with other SAP solutions, and helps sales teams focus more on building customer relationships rather than manual tasks Review collected by and hosted on G2.com.

What do you dislike about SAP Sales Cloud?

Overall it’s powerful, but sometimes it feels complex to customize and the performance can be slow with large data volumes. The UI could also be a bit smoother. Review collected by and hosted on G2.com.

What problems is SAP Sales Cloud solving and how is that benefiting you?

SAP Sales Cloud is solving the problem of scattered customer data and manual sales tracking. It brings all customer interactions, leads, and opportunities into one place, which helps me work faster, get better insights, and close deals more efficiently. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about SAP Sales Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about SAP Sales Cloud
](https://www.g2.com/products/sap-sap-sales-cloud/discussions/new)

 ![Alelee Marie Nikka C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alelee Marie Nikka C.")
AC

Alelee Marie Nikka Crisostomo
•
Last activity about 3 years ago

Business road map in the next 5 years

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/business-road-map-in-the-next-5-years)

 ![Abhijit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijit N.")
AN

Abhijit Nath
•
Last activity almost 3 years ago

What's future for C4C when you see with current competition from Salesforce Microsoft CRM etc.

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/what-s-future-for-c4c-when-you-see-with-current-competition-from-salesforce-microsoft-crm-etc)

[
View all Discussions
](https://www.g2.com/products/sap-sap-sales-cloud/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

20 months

### Average Discount

13%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/sap-sap-sales-cloud/pricing)

## How much does SAP Sales Cloud cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 4 purchases.

Get Price Estimate

SAP Sales Cloud Comparisons

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4.4/5(25,872)

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##### 
##### SAP Sales Cloud Features

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Lead Management

Customer Support

Case Management

Customer Support Portal

Knowledge Base

Reporting & Analytics

Reporting

Dashboards

Forecasting

[
View More Features
](https://www.g2.com/products/sap-sap-sales-cloud/features)

## Top-Rated Alternatives

[

 ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4/5(25,872)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

[

 ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub")

HubSpot Sales Hub

4.4/5(13,906)

](https://www.g2.com/products/hubspot-sales-hub/reviews)

[

 ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive")

Pipedrive

4.3/5(3,105)

](https://www.g2.com/products/pipedrive/reviews)

[
View All Alternatives
](https://www.g2.com/products/sap-sap-sales-cloud/competitors/alternatives)

## Consulting Services for SAP Sales Cloud

[

 ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture")

Accenture

4.2/5(107)

](https://www.g2.com/products/accenture/reviews)

[

 ![Chetu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chetu")

Chetu

4.1/5(44)

](https://www.g2.com/products/chetu/reviews)

[

 ![Accenture Consulting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture Consulting")

Accenture Consulting

](https://www.g2.com/products/accenture-consulting/reviews)

[See all SAP Sales Cloud Providers](https://www.g2.com/products/sap-sap-sales-cloud/implementation)

##### Categories on G2

[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)

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