--- title: SAP Sales Cloud Reviews meta_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1001 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1001 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SAP Sales Cloud Reviews **Vendor:** SAP **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,001 ## About SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities ## SAP Sales Cloud Pros & Cons **What users like:** - Users find SAP Sales Cloud to have **ease of use** that significantly enhances their overall performance and efficiency. (101 reviews) - Users value the **strong integration with SAP systems** , enhancing efficiency and providing clear pipeline visibility. (65 reviews) - Users value the **easy integration and AI insights** of SAP Sales Cloud, enhancing efficiency and intelligent data analysis. (61 reviews) - Users appreciate the **seamless integration** of SAP Sales Cloud with other SAP systems, enhancing operational efficiency and data consistency. (60 reviews) - Users value the **centralized customer data management** in SAP Sales Cloud, enhancing pipeline management and team alignment. (58 reviews) - Reporting (50 reviews) - Automation (49 reviews) - Efficiency (46 reviews) - Users value the **feature richness** of SAP Sales Cloud, enhancing sales management and customer engagement effortlessly. (46 reviews) - Seamless Integration (45 reviews) **What users dislike:** - Users report a **steep learning curve** with SAP Sales Cloud, making navigation and initial setup frustratingly complex. (86 reviews) - Users find the **limited customization options** of SAP Sales Cloud challenging for adapting to specific organizational needs. (49 reviews) - Users find the **complexity** of SAP Sales Cloud a barrier, leading to a steep learning curve and implementation challenges. (41 reviews) - Users find the **interface not intuitive** , making initial navigation and setup a frustrating experience. (37 reviews) - Users find the **high price** of SAP Sales Cloud to be a significant drawback, affecting their choice of solution. (36 reviews) - High Complexity (33 reviews) - Users experience **slow loading times** that hinder their ability to efficiently utilize SAP Sales Cloud features. (29 reviews) - Slow Performance (25 reviews) - Time-Consuming (24 reviews) - Integration Issues (23 reviews) ## SAP Sales Cloud Reviews ### 1. SAP sales cloud cloud a platform for 360° sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Shoury E. | Distribution Sales Executive, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud has having limited offline functionality with higher standards of cloud functions where we can implement and deep learning curve. **What do you dislike about SAP Sales Cloud?** The customer service support need to be improved and the integration with other applications need to be maintained the flow **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud Majorly problems like digital and intelligent selling, Sales analytics, visit planning and activity management l. ### 2. Almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about SAP Sales Cloud?** It allowed me to view the health and status of my projects and company. **What do you dislike about SAP Sales Cloud?** There needs to be more custimiazation available. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It cuts down on the amount of time we spend inputting and organizing data. ### 3. SAP Sales Cloud is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is an easy to use CRM which allows great insight into your business. **What do you dislike about SAP Sales Cloud?** It has a learning curve, but after implementation it works wonderfully. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking customer performance ### 4. Simplifying Daily Sales Tasks with an Integrated Package **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about SAP Sales Cloud?** Centralizes customer data, providing a holistic view of customer interactions and history. It tracks and evaluates sales performance against targets and goals. **What do you dislike about SAP Sales Cloud?** Implementing SAP Sales Cloud can be complex and time-consuming, requiring careful planning and execution. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Managing leads and opportunities manually or with disparate systems can lead to missed opportunities and suboptimal prioritization. It increased conversion rates and optimized sales efforts by focusing on high-potential leads and opportunities. ### 5. SAP **Rating:** 5.0/5.0 stars **Reviewed by:** AJAY K. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about SAP Sales Cloud?** SAP Does Not have Back date allowed posting, so business will run specially on the current scenario it seems an advantage like old entries have to re enter and make the data operations. **What do you dislike about SAP Sales Cloud?** Not That much user friendly and customizable **What problems is SAP Sales Cloud solving and how is that benefiting you?** Use a proper Standard System that if you are using then your business run accordingly to SAP ### 6. Very Good For sales management & easy to understand user friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen P. | SOFTWARE DEVELOPER, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** It provides lot of improvement for sales management this helps very helpful for managing our sales team **What do you dislike about SAP Sales Cloud?** Nothing like that i like all the features and easy to understand **What problems is SAP Sales Cloud solving and how is that benefiting you?** This helps our sales team performance & easy to track all the data and best CRM I have seen recently ### 7. Good product to suggest **Rating:** 5.0/5.0 stars **Reviewed by:** vishnu r. | SAP Basis Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about SAP Sales Cloud?** Performance and access and sale and distribution views **What do you dislike about SAP Sales Cloud?** Nothing to highlight everything is well and good **What problems is SAP Sales Cloud solving and how is that benefiting you?** No problems is sap sales ### 8. Exploring commercial world with SAP **Rating:** 5.0/5.0 stars **Reviewed by:** Shipra V. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about SAP Sales Cloud?** Managing commercial sales data with help of SAP Sales Cloud. Help in analysing data with different customer and pricing of the generated Purchase OIrder. Easy to implement and easy to use **What do you dislike about SAP Sales Cloud?** Nothing is there which i dislike. sometimes it take much time to load. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Helps in Managing the data ### 9. From Lead generation to client conversion. One service to rule them all! **Rating:** 4.5/5.0 stars **Reviewed by:** Shivom V. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about SAP Sales Cloud?** Plethora of features, ease of implementation, great customer support & ease of use for novice team members are few of the features we absolutely love about SAP Sales Cloud **What do you dislike about SAP Sales Cloud?** Implementing changes can take longer than expected as there are multiple checkpoints which need to be cleared before we can go live with a new feature update or even update an existing feature **What problems is SAP Sales Cloud solving and how is that benefiting you?** Ease of generating leads, converting those leads to opportunities & then closing those opportunities into trading clients is the flow which we use SAP Sales Cloud for, this platform provides a one stop solution to our entire sales process ### 10. Tool that deliver exceptional sales experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shakil A. | Customer Success Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** This helps to identify actionable customer insights by centralizing critical data for a full view of each account. **What do you dislike about SAP Sales Cloud?** This is not suitable for small business Also little expensive **What problems is SAP Sales Cloud solving and how is that benefiting you?** Easy integration, customization is really impressive and easy to understand ### 11. Easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine T. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about SAP Sales Cloud?** It is very useful CRM to organise complex data. And also very for analytics. **What do you dislike about SAP Sales Cloud?** No such major dislikes but understandings could be challenging for beginners **What problems is SAP Sales Cloud solving and how is that benefiting you?** To gather information and sales data ### 12. SAP "The hub for Data" **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek B. | Analytics Advisory , Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about SAP Sales Cloud?** SAP is a platform where you can store huge amount of datasets and which is easily accessible and user friendly. I am using SAP From last 2 years and have been learning every day because this system is so vast. **What do you dislike about SAP Sales Cloud?** As such there is no drawbacks for Sap for me but sometimes yes it takes time for giving you the data back.. so time consuming little a bit also when we talk about password management it should give option to store the passwords. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP CRM is solving problems of handling data. millions of. Data can get accessed through Sap. I am using SAP for pulling business reports for the customers which they find very helpful. ### 13. SAP was a great CRM system to use for sales **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremiah A. | Regional Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** The fluidity and seamlesss transitions from page to page. User friendly and very intuitive. **What do you dislike about SAP Sales Cloud?** Sometime things needed to be customized to be relevant to that particular job. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Saving a lot of time and helping identify sales opportunities. ### 14. Helpful for businesses which are in growth stage **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal S. | CA Industrial Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about SAP Sales Cloud?** It helps you manage all you leads, sales and records at one place **What do you dislike about SAP Sales Cloud?** Its bit difficult to understand at start who is using it for first time **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps me manage the business and my process at one place ### 15. It's really a good tool to make your work faster and easy to rechable **Rating:** 5.0/5.0 stars **Reviewed by:** MOHIT B. | Cash Application Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about SAP Sales Cloud?** It's easy to use and it will automate critical selling processes as well. **What do you dislike about SAP Sales Cloud?** As per my experience some time it's complicated to understand its rigid software architecture. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It's help us to implement the bigh data in a very summaries form and easy to get it ### 16. SAP CLOUD EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv S. | Accounts Receivable Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about SAP Sales Cloud?** It's very time saving and easy to understandable and usable tool. **What do you dislike about SAP Sales Cloud?** It's quite expensive to implement in the organisation and sometimes show unexpected errors **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in forecasting easily and manage the long data in a single place,also reduce risk of errors. ### 17. Technical but important software for business **Rating:** 4.5/5.0 stars **Reviewed by:** Ajay A. | Finance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** It allows us to manage our business a one place and that too basdd on cloud **What do you dislike about SAP Sales Cloud?** Need to remember lots of codes to work on it **What problems is SAP Sales Cloud solving and how is that benefiting you?** Its allowing businesses to manage process at one place ### 18. The Ultimate Business Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mehak R. | Finance controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** It enables us to manage our entire business operations seamlessly, eliminating the need for multiple software. **What do you dislike about SAP Sales Cloud?** It's quite technical, requiring a learning curve initially. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It streamlines our business processes, enhancing overall efficiency ### 19. SAP cloud review **Rating:** 5.0/5.0 stars **Reviewed by:** Aakash G. | Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about SAP Sales Cloud?** Using SAP sales cloud enhanced the process of S&D providing ease of documenting. **What do you dislike about SAP Sales Cloud?** Non SAP clients require more attention towards the data, since they are used to local ERPS. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud provide a platform to keep all sales related docunentation under 1 roof. ### 20. The best!! **Rating:** 5.0/5.0 stars **Reviewed by:** JOSSY F. | AGENT, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** I loove this platform! i wouldnt change it for anything **What do you dislike about SAP Sales Cloud?** nothing, i love everything about it and more. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Makes me keep track of my sales as an agent ### 21. User friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham Y. | Procurement Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about SAP Sales Cloud?** It is quite easily accessible by the users and help you to grab a clear view on things **What do you dislike about SAP Sales Cloud?** Honestly not anything to say here relative **What problems is SAP Sales Cloud solving and how is that benefiting you?** To get a clear view on the sales inputs ### 22. good **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about SAP Sales Cloud?** flexable and more deatils about api and you can get any cos **What do you dislike about SAP Sales Cloud?** i don't remember any thing i use it before 2 years is a good **What problems is SAP Sales Cloud solving and how is that benefiting you?** sales plan pipline and more report ### 23. SAP is on high demand so i would always refer people **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav B. | SAP Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about SAP Sales Cloud?** Data integration is the best part i think **What do you dislike about SAP Sales Cloud?** Bit complex to understand.Though its take time but its good **What problems is SAP Sales Cloud solving and how is that benefiting you?** Idoc for inbound and outbound ### 24. Effortless migration to cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** The software user eperience is so easy even a beginner can get onboarded without help to SAP cloud **What do you dislike about SAP Sales Cloud?** Perhaps not much of a marketing to compete with other coud players **What problems is SAP Sales Cloud solving and how is that benefiting you?** Maintaining customer database efficiently that can be updated and accessed anytime from anywhere ### 25. SAP Sales Cloud, excellent sales solution **Rating:** 5.0/5.0 stars **Reviewed by:** Frank C. S. | Data Analyst, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is a tool that allows sales agents to increase their productivity and efficiency as all teams maintain access to information in an updated and synchronized way. The quality of customer information is improved as it is all recorded in the same place. The tool provides a global view of customers allowing for better decision making when promoting our products and services. **What do you dislike about SAP Sales Cloud?** It is complex to adapt the tool to different organizations as it will depend directly on the operations and the type of products and services of each company. The user interface is certainly complicated at times, as it has many options and many configurations to be applied. It requires constant internet connection to be used, which in remote locations can be a problem for agents who are constantly traveling. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The tool is a good CRM option included in the SAP cloud, its focus is especially aimed at massive sales, it also offers functionalities such as contact management, quotes, proposals, orders, inventories, facilitating tasks and processes and increasing productivity and efficiency of processes. The return on investment depends on many things, however, with this tool we evaluate the ability to generate revenue through the use of the software, mainly by reducing some operating costs that can lead to the generation of more revenue for the company. ### 26. SAP Sales Cloud hands on experience of the user **Rating:** 4.5/5.0 stars **Reviewed by:** Jayaprakash K. | Management Trainee - Finance Career Program, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about SAP Sales Cloud?** The most liked featue of SAP cloud was it's intergration with other softwares and it's ease of flexibility. **What do you dislike about SAP Sales Cloud?** I personally dislike it's UI and dashboards UI. It can be improved like some other softwares in the market. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The most important problem it solved is it's end to end accounting for sales and CRM analytics pulled out from this data. That helps to categorize our coustomers and focus on CRM. ### 27. Comprehensive Yet Complex: My Take on SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav K. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about SAP Sales Cloud?** 1) Holistic Integration: SAP Sales Cloud seamlessly integrates with other SAP products, providing an end-to-end solution for sales processes. 2) Powerful Analytics: The platform's robust analytics and reporting tools allow for insightful sales forecasting and tracking, enabling informed decision-making. 3) Mobile Capabilities: With the mobile application, the sales team can access crucial information on-the-go, ensuring they're always equipped to close deals. 4) Flexible Customization: The platform offers a high degree of customization, allowing businesses to tailor it according to their unique requirements. 5) Lead and Opportunity Management: Efficient tools for lead scoring, nurturing, and opportunity management ensure that no potential sale falls through the cracks. **What do you dislike about SAP Sales Cloud?** Steep Learning Curve: For newcomers, especially those unfamiliar with SAP's ecosystem, the platform can be a bit overwhelming. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud centralizes all sales-related data, providing a holistic view of customer interactions, history, and preferences. ### 28. Increased my customer connections **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** Very user friendly offers a wide variety of options **What do you dislike about SAP Sales Cloud?** At this time I have found no negatives with this **What problems is SAP Sales Cloud solving and how is that benefiting you?** Keeping all customers data grouped and sorted ### 29. Best in class Cloud Computing application **Rating:** 5.0/5.0 stars **Reviewed by:** Menderline M. | Placement Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about SAP Sales Cloud?** It is widely used in the industry. There is a phenomenal trust factor as it is an established organisation. The application is customisable and intuitive. There are very few instances of downtime which is critical for business continuity. **What do you dislike about SAP Sales Cloud?** The price point is slightly on the higher side. Small businesses would find it challenging to adopt. The process of migration onto a different cloud service provider could be a wee bit cumbersome. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud goes a long way in forecasting accurately for potential risks to the business, the embedded AI is also a useful feature. It predicts the course of action and provides useful suggestions on the tasks and interactions that could be performed. This is a massive boost to the efficiency of operations. The continuous correlation analysis helps in improving opportunity win rate. ### 30. Amazing CRM system for business management. **Rating:** 5.0/5.0 stars **Reviewed by:** Alan P. | Manager, Financial Planning & Analysis, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about SAP Sales Cloud?** It contains a lot of amazing features that aid with product analysis, product quotation administration, customer data management, and CRM offers. It enables you to keep all customer-related information in one location, offering a comprehensive picture of your consumers across many touch points. It is a very effective company management tool for managing inventory, sales, and accounts. **What do you dislike about SAP Sales Cloud?** We have not had any failures with the use of this software, we are very satisfied. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Our firm has used this CRM for a long time, and it has provided significant benefits to our team in terms of product research, order administration, and sales team routing. Many laborious and repetitive jobs may be automated, simplifying sales, marketing, and customer support procedures, lowering the chance of mistakes, and increasing productivity. The usage of CRM has boosted the productivity of our services by managing my inventory, replenishing inventory, account management, service call management, and business improvement tools. ### 31. Drive your Sales Excellence through Unified Customer Management **Rating:** 4.5/5.0 stars **Reviewed by:** John K. | Full stack developer , Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about SAP Sales Cloud?** Our ability to have a comprehensive understanding of our customers is made possible by SAP Sales Cloud's core customer database, which contains all pertinent data. I like how the software automates repetitive procedures, saving manual labour and increasing productivity. It tracks leads, tracks opportunities, generates quotes, and processes orders. Our sales force can now concentrate on cultivating connections with clients and making sales as a result. We can gain important insights from our sales data thanks to SAP Sales Cloud's powerful analytics features. **What do you dislike about SAP Sales Cloud?** It can be difficult to integrate SAP Sales Cloud with old software or other platforms. Despite the availability of training resources, introducing more user-friendly onboarding materials and engaging lessons could hasten user adoption and expertise. Increasing the customisation options would accommodate various company requirements. It would be advantageous to streamline the configuration procedure or offer more resources for guided setup. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I have had the privilege of using SAP Sales Cloud extensively, and my overall experience with this software has been exceptional. It has revolutionized our sales processes, providing us with a comprehensive suite of tools to effectively manage customer relationships, boost sales productivity, and drive revenue growth. ### 32. SAP Sales, the solution to many problems...! **Rating:** 5.0/5.0 stars **Reviewed by:** Mahendra S. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about SAP Sales Cloud?** The things i like about SAP sales cloud is the integration it provides with the helpnof Artificial Intelligence, it surely help me to overcome whenever i get to inhance my accuracy. **What do you dislike about SAP Sales Cloud?** I sometime feels there is some delayed response or sometimes the server lags a bit. **What problems is SAP Sales Cloud solving and how is that benefiting you?** For me SAP sales cloud helps in improving the sales engagement with customers and business... the automation feature it provides reduces the manual tasks. ### 33. Build business relationship and forecast sales process **Rating:** 4.5/5.0 stars **Reviewed by:** Debra R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about SAP Sales Cloud?** Negotiations with customers and sales to potential customers are done much faster and easier. SAP Sales Cloud is a CRM with positive results and the efforts of the sales team usually lead to a definite sale. Easily create leads and manage them for better results. **What do you dislike about SAP Sales Cloud?** The sales process is done easily, the platform is working under the cloud and it does not interact with other SAP cloud based softwares, and I am very satisfied with SAP Sales cloud. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We spend more time on customers who really want to buy. The focus of the sales team is on the best options. The system intelligently predicts which options are potential and direct sales department focuses on that buyer. One of the advantages of SAP Sales Cloud is statistical forecasting and providing detailed reports to the sales team. All these functions have led to greater focus, higher sales and reduced organizational costs for more profits. ### 34. Get to know your customers and sell more with this software **Rating:** 4.5/5.0 stars **Reviewed by:** Margarita L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about SAP Sales Cloud?** I like integrated Ai in the SAP Sales Cloud because of intelligent recommendations for better sellings. Also the SAP learning has also taught me different scenarios for better sales and I use them in real projects through software. I can check active leads and opportunities for selling realtime and choose best options for higher sales. **What do you dislike about SAP Sales Cloud?** This software has really helped me to sell more. Everything is on the way and I am satisfied with SAP Sales Cloud. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This is a smart CRM design for sellers and helps me in my sales work and through SAP Sales Cloud I was able to examine all customer angles and sell more. easily identify the target customers and according to the suggestions that artificial intelligence gives me, I only spend time on real targets and potential customers, and the result has always been a successful sale. Spending less time on unrealistic customers and focusing on the right goals has focused my energy on making more sales. Now our company sells more and save employees energy for real sales to leads customers. ### 35. Automation software for finding the best sales leads **Rating:** 4.5/5.0 stars **Reviewed by:** Sharonika W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about SAP Sales Cloud?** Through SAP Sales Cloud automation software, our product and service inquiries can be led to buyers. It has very useful intelligent advice , smart insights, and professional analytics report. **What do you dislike about SAP Sales Cloud?** The features that are displayed by default in the dashboard for customers and buyers are very useful and good view on the desktop, it would be better if such a facility with the same details is available on the mobile screen. In general, I am satisfied and it is good sales automation. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Record the information of the inquirers and review the negotiations, incoming and outgoing calls and receive a comprehensive report by smart intelligence integrated system to get the best options and turn the inquiry into a successful sale. All features are run on the cloud and you can continue professional sales work in portable mode and while traveling. Using artificial intelligence in sales and predicting pricing conditions that can lead to sales, all of the things I mentioned have led to more sales and better success for our company. ### 36. More sales according to undertanding customer needs **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2023 **What do you like best about SAP Sales Cloud?** It is very interesting to understand the needs of customers through a software, each customer has a separate case and file, and all correspondence is analyzed by the system and artificial intelligence. I like analytics and insights adviced by app. **What do you dislike about SAP Sales Cloud?** Each customer and business has a seperate file and all works fine. Nothing I can mention that's bothering me. five stars for sap commissions. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Devide of client files is very simple in this platform considering that each one has a separate project and different business and different purposes. Now our company do things better without having to think or do extra paperwork. It's SAAS software and deployed secure & easy via cloud. SAP Sales Cloud has embedded artificial intelligence that help prediction of any serious customers that leads to good sales and save lot of energy and time of our team. ### 37. Simplifying Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** SAJAL W. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SAP Sales Cloud?** The seamless integration: SAP Sales Cloud excels in its ability to seamlessly integrate with other SAP modules, allowing for a comprehensive view of customer data and sales processes. Advanced analytics and reporting: One of the standout features is its robust analytics and reporting capabilities. The software offers powerful insights and visualizations that help businesses make data-driven decisions and optimize their sales strategies. Enhanced sales productivity: SAP Sales Cloud streamlines sales workflows, providing sales teams with a user-friendly interface and automation tools. This leads to increased productivity, enabling them to focus more on building relationships and closing deals. Customization and scalability: The software's flexibility allows businesses to tailor it to their specific needs, whether it's configuring sales processes, creating custom fields, or designing personalized dashboards. As the organization grows, SAP Sales Cloud can scale accordingly, accommodating evolving sales requirements. **What do you dislike about SAP Sales Cloud?** Steep learning curve: SAP Sales Cloud can be complex and challenging to learn, requiring significant time and resources for training and onboarding new users. Costly implementation: Implementing SAP Sales Cloud can be expensive, especially for small to mid-sized businesses, considering licensing fees, customization, and ongoing maintenance costs. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud solves the problem of fragmented customer data by providing a centralized platform for managing and accessing customer information, leading to improved sales efficiency and effectiveness. The software's advanced analytics and reporting capabilities enable data-driven decision-making, helping businesses identify trends, optimize sales strategies, and ultimately drive revenue growth. ### 38. SAP sales cloud is one of the best management and planning software. **Rating:** 4.5/5.0 stars **Reviewed by:** Alfred L. | Business Strategy Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Sales Cloud?** What I appreciate best about this program is that I can plan all of my jobs and work a day or two ahead of time, and I can coordinate myself with all of my coworkers using it. The Fiori apps, which give superior business analytics than on-premises apps, are the greatest aspect. Sales Cloud is highly secure and dependable, offering a wide range of automation services such as sales force automation, marketing automation, and customer analytics and reporting. We can automate the sales process, which is the finest in SAP Sales Cloud, and have a very clear perspective of all clients in general, which is a really strong CRM platform. **What do you dislike about SAP Sales Cloud?** On the basis, setup is too time-consuming and labor-intensive, UI screens can be made more user-friendly, the learning curve is steep, and the cost to company is significant. The biggest complaint is that the CRM UI isn't as user-friendly as it might be, and you can't add unique or updated functionality after it's set up for tasks. The report's flaw is that it isn't updated on a regular basis, which maintains all of our data up to date, and there is also a lag in offline capabilities. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I have addressed various difficulties since it provides me with a platform to produce a work permit that requires three or four authority signatures prior to the commencement of work, and I can also track all permits that have been completed or not. The CPQ system has made life simpler, particularly in the quoting process, which has capabilities much beyond those of the SAP quotation process. Making-to-order scenarios requiring variation configurations and delivering outcomes in the formats required by the client are best managed using CPQ. We don't need to acquire and pay for analytics and reporting tools providers like Powerbi and Salesforce because SAP CRM gives them. It's incredibly useful since it includes lead management, account management, and a new machine learning technology called Leonardo, which greatly improves us. ### 39. Review on SAP Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Phani Kumar A. | Systems Engineer (SAP FI Consultant), Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about SAP Sales Cloud?** Choosing SAP is one of the best decisions we have made. SAP has occupied most of the space in the market and is still growing massively. SAP comes with all new versions and upgrades, which are user-friendly and easier for organizations. **What do you dislike about SAP Sales Cloud?** I am sure that no one does not like SAP. SAP came into existence a couple of decades ago. They have made a lot of changes in the tool and are user-friendly. Currently, SAP is the most competent tool in the market. **Recommendations to others considering SAP Sales Cloud:** When we think of any enterprise resource planning (ERP) tool, SAP would be the first that comes to mind. **What problems is SAP Sales Cloud solving and how is that benefiting you?** User friendly is of the benefit that we can see in SAP. The second most advantage of SAP is a cloud, where you can operate from any device and any region. These benefits make SAP stand a central competent in the market. ### 40. SAP Sales Cloud is a great ERP System **Rating:** 4.5/5.0 stars **Reviewed by:** Robert P. | Information Technology Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** SAP works great for managing client sales opportunities, bills, and paperwork. SAP's centralized system has made reporting much easier. Billing, sales orders, client orders, balance sheets, profitability, and a lot more are just some of the items that may be conveniently managed and tracked. We are able to retrieve data on many different important metrics with the help of SAP's extensive set of features. In general, it was a pleasure working with such a powerful program as SAP. **What do you dislike about SAP Sales Cloud?** SAP has room to improve its user interface. If the database is particularly sizable, performance may suffer. It could take extra time to retrieve the large reports. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The ability to manage leads, opportunities, forecasts, enterprise resource planning (ERP), and customer service all from one place. Extremely comprehensive integration, such as the trading of data records both upstream and down. Optimal logistics through planned travel. ### 41. Great CRM solution by SAP. **Rating:** 4.5/5.0 stars **Reviewed by:** May Anntonette M. | Deployment Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about SAP Sales Cloud?** What I like about SAP Sales Cloud is that it enables us to generate reports, dashboards that helps us monitor the trend and our sales perfomance. This also helps motivate sales teams, align their efforts with business objectives, and drive better sales outcomes. **What do you dislike about SAP Sales Cloud?** I think one of the things that make me use the tool less is its complexity. It requires effort and comprehensive training for someone to be fully familiar in using the app. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud helps improve the Sales performance. Since it provides us with a comprehensive data, it is easier for everyone to understand their goals and they can personalize their Sales approach and provide better customer service since they have an access to the report. ### 42. Automation software for more sales **Rating:** 4.5/5.0 stars **Reviewed by:** Christiana K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Sales Cloud?** Big sales are possible with a powerful planning and help of SAP sales cloud software and our team work. The integrated system on the cloud and the ability to check customers behavior and extensive analysis by the intelligent built in apps have performed well for us. **What do you dislike about SAP Sales Cloud?** Our sales team easily tracks and notes the comprehensive reports in the app, everything is going well and we are satisfied with this SAP software. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The negotiation time and the final sale period have been reduced a lot. The sales team shares experiences and reports and results together. All sales departments are automated and you can easily view and check the daily and weekly performance of the sales team. Reduction of costs, stop time wasting, better understanding of customer demands and increase of weekly sales have been among the achievements of this sales automation. ### 43. My Sap Sales Cloud Experience is Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Sarita Tosca R. | Accounts Payable Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud offers an exceptional way to enhance your business operations, making tasks more streamlined and user-friendly. It equips you with automation tools that simplify processes effectively. **What do you dislike about SAP Sales Cloud?** No need to mention anything. It was incredibly beneficial, and I'm at a loss for words to adequately describe its helpfulness. provides you with insights and a wealth of valuable knowledge. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud tackles challenges involving sales process inefficiencies, fragmented data, and customer interactions, resulting in optimized sales operations, improved data management, and enhanced customer engagement. This, in turn, leads to boosted sales and improved overall business results. ### 44. Excellent SAP CRM, easy to implement and very friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about SAP Sales Cloud?** The way we can personalize the choices and provide solutions to the customer by evaluating the master data is incredibly adaptable since it offers alternatives that adapt to the way each company does business, despite the fact that it is meant for small and medium-sized businesses. Excellent tool for managing client relationships in any firm through excellent monitoring and control. S SAP's standard templates Global reach and presence integration with existing SAP modules Integration with websites and mobile app. **What do you dislike about SAP Sales Cloud?** The program everywhere we see it is really nice; the only flaw or little setback that I have discovered is that while conducting code transactions, it fully slows down the functioning of the software interface, allowing it to pause for up to a few minutes, producing a quite unpleasant time. I couldn't locate any AI or machine learning capability or modules built into it, which should have been addressed at this stage, or at the very least some form of link. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It makes it simple to oversee client information, we have utilized it to bolster our clients and allow them criticism or educate them around diverse approaches. All client information is inside the organization, information such as client history and propensities, buys, individual, commercial information, etc. Potential clients are followed and showcasing campaigns particularly focused on at those portions can be characterized and arranged, creating profitable data. Ready to control the behavior and execution of the deals group, its approach and follow-up to clients, the program is characterized by giving examination through Enormous information, permitting multi-channel campaigns to be carried out, functionalities that permit measuring client devotion towards the company and its amazing asset administration work. ### 45. SAP Sales Cloud: remarkable tool **Rating:** 4.5/5.0 stars **Reviewed by:** Vikky P. | Junior technical assistant , Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** The best thing about SAP Sales Cloud is that minimum possible training is required which makes it very easy to use. Integration with ERP along with other SAP products is a really good feature.It also provides a lot of experts in various subject matters who can help in progressing our work. **What do you dislike about SAP Sales Cloud?** There are no such things as to dislike as all our requirements are easily fulfilled. Just sometimes lagging issue are there while typing. **What problems is SAP Sales Cloud solving and how is that benefiting you?** the problem with the old contract procedure that involved all the unnecessary paper work and wastage of paper and time and money has been easily solved by SAP sales cloud because of its automated authorization system. Other good thing which I like the most is that we can manage all marketing tasks easily. ### 46. SAP's Sales Cloud can help your business expand **Rating:** 4.5/5.0 stars **Reviewed by:** Maddie W. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** We're a company that helps other companies with their marketing, but we've been overwhelmed by the number of clients we've taken on recently. Our company has fully transitioned to the SAP sales cloud. It allowed us to record and track the evolving opinions of our clientele over time. **What do you dislike about SAP Sales Cloud?** We've been using SAP's sales cloud for the past couple of years, and we haven't encountered anything unfavorable in that time. Learning to utilize takes some time and effort, but becomes lot simpler after one has some experience with it. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The previous method of operation was significantly more efficient. Positive feedback from clients has encouraged us to continue this direction, and we anticipate further expansion thanks to SAP's sales cloud. ### 47. Empowerment of sales with SAP **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | Sr Sales Manager ; Ab Initio, Data Engineering, Data Governance-USA, UK, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about SAP Sales Cloud?** It helps in strategic and focused sales activities which leads to better revenue generation. You can handle and coordinate with any number of sales teams. **What do you dislike about SAP Sales Cloud?** There is a scope for the little more simplified version that may be considered soon I believe. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in managing the complex sales process and people. It directly benefits by increasing the productivity of the overall sales team. Most important the entire management is able to monitor and get the right insight which helps in taking the right decision at the right time. ### 48. The best tool for managing sales and customer portfolio **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley M. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about SAP Sales Cloud?** The goal of SAP Sales is to increase a company's revenue by managing sales leads and implementing effective marketing strategies. The software is also useful for future planning and forecasting, which can help save time and money when allocating funds for unexpected expenses. **What do you dislike about SAP Sales Cloud?** SAP Sales isn't keeping up with the competition when it comes to creating quotes or putting up proposals, thus a more comprehensive strategy is required, along with more frequent updates and explanations. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Market trends and consumer habits are studied in great detail using clear and concise data. The ability to recognize and capitalize on new openings is another positive aspect that contributes to the growth of a company's reach. ### 49. Helpful and simple to use by sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy H. | Information Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** This all-inclusive CRM is made to simplify the sales process from beginning to end. Increasing interest from the market. Sales processes of companies of all sizes can be improved with the aid of its robust analytics and automation features. **What do you dislike about SAP Sales Cloud?** Extremely pricey, making it unaffordable for most startups. There is a delay in implementation and additional time required for customization. require a high level of skill. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We were able to complete our digital transformation in the crm industry with the help of sales cloud, as it encompasses all customer actions and provides access to comprehensive reports on each individual customer. One product for all of sales, with full visibility into the customer lifecycle in one place. ### 50. Amazing tool for business management and development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is an efficient CRM tool because of its sales functionality and customer insights. I really like the mobility and collaboration features that it offers, allowing sales teams to access critical information on the go. The system is highly configurable and customisable, ensuring it aligns with specific business requirements. **What do you dislike about SAP Sales Cloud?** 1. Complexity and Learning Curve: SAP Sales Cloud is a robust and feature-rich CRM system, sometimes leading to a steeper learning curve for new users. 2. Customization Challenges: While SAP Sales Cloud offers configurability and customisation options, some team members have reported that making specific customisations can be complex or require technical expertise. 3. Cost: SAP Sales Cloud is a comprehensive CRM solution, and its pricing may be a concern for smaller businesses **What problems is SAP Sales Cloud solving and how is that benefiting you?** 1. It provides a centralised platform for managing leads, opportunities, orders, and customer data. 2. It provides robust analytics and reporting capabilities. It has enabled us to gather and analyse customer data, understand preferences, make data-driven decisions. These insights has led to more targeted sales. ## SAP Sales Cloud Discussions - [Business road map in the next 5 years](https://www.g2.com/discussions/business-road-map-in-the-next-5-years) - 1 comment, 1 upvote - [Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.](https://www.g2.com/discussions/50473-businesses-always-required-customer-relationship-management-services-for-better-growth-and-maintenance-of-the-business-sap-crm-offers-the-solution-for-the-small-and-large-companies-to-get-customer-relationship-management-services-through-the-softwar) - 1 comment, 1 upvote - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) - 1 comment - [View SAP Sales Cloud pricing details and edition comparison](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bnps_score%5D%5B%5D=5&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A43%3A51+-0500&secure%5Bsession_id%5D=4f62cc49-773a-41ba-956e-787e48128ffd&secure%5Btoken%5D=a3fcd4a2c79cc9140a500478db52d4a9ffb28673dccb66accb465bf2c307b5cf&format=llm_user) ## SAP Sales Cloud Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - [Deskpro](https://www.g2.com/products/deskpro/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Reflexion CAFM](https://www.g2.com/products/reflexion-cafm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## SAP Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SAP Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews)