--- title: SAP Sales Cloud Reviews meta_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1001 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1001 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SAP Sales Cloud Reviews **Vendor:** SAP **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,001 ## About SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities ## SAP Sales Cloud Pros & Cons **What users like:** - Users find SAP Sales Cloud to have **ease of use** that significantly enhances their overall performance and efficiency. (101 reviews) - Users value the **strong integration with SAP systems** , enhancing efficiency and providing clear pipeline visibility. (65 reviews) - Users value the **easy integration and AI insights** of SAP Sales Cloud, enhancing efficiency and intelligent data analysis. (61 reviews) - Users appreciate the **seamless integration** of SAP Sales Cloud with other SAP systems, enhancing operational efficiency and data consistency. (60 reviews) - Users value the **centralized customer data management** in SAP Sales Cloud, enhancing pipeline management and team alignment. (58 reviews) - Reporting (50 reviews) - Automation (49 reviews) - Efficiency (46 reviews) - Users value the **feature richness** of SAP Sales Cloud, enhancing sales management and customer engagement effortlessly. (46 reviews) - Seamless Integration (45 reviews) **What users dislike:** - Users report a **steep learning curve** with SAP Sales Cloud, making navigation and initial setup frustratingly complex. (86 reviews) - Users find the **limited customization options** of SAP Sales Cloud challenging for adapting to specific organizational needs. (49 reviews) - Users find the **complexity** of SAP Sales Cloud a barrier, leading to a steep learning curve and implementation challenges. (41 reviews) - Users find the **interface not intuitive** , making initial navigation and setup a frustrating experience. (37 reviews) - Users find the **high price** of SAP Sales Cloud to be a significant drawback, affecting their choice of solution. (36 reviews) - High Complexity (33 reviews) - Users experience **slow loading times** that hinder their ability to efficiently utilize SAP Sales Cloud features. (29 reviews) - Slow Performance (25 reviews) - Time-Consuming (24 reviews) - Integration Issues (23 reviews) ## SAP Sales Cloud Reviews ### 1. 'A Tool Perfect for Driving Revenue and Building Portfolios' **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis I. | Head of Trade Division , International Trade and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about SAP Sales Cloud?** I certainly appreciate its grasp of market opportunities and business intelligence. It's got real-time insights, it improves forecast accuracy, can superbly monitor trading performance. This intuitive solution is built for modern-day return on investment. With features galore for pipeline management, increasing revenue, building portfolios, exceeding goals and objectives in today's marketplace. **What do you dislike about SAP Sales Cloud?** You will find it has challenges integrating with non-SAP products. Customization issues as well. Its web execution needs a kick. Otherwise it would score 10/10 with me. Be that as it may, it performs it's core function which for us is driving revenue and getting us more business. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This intuitive, modern-day business solution is key in our targeting, segmentation, lead engagement and conversion. Key in unravelling market opportunities, performance and sure-bet engagements that have been increasing our revenues and expanding our customer base. ### 2. true review **Rating:** 5.0/5.0 stars **Reviewed by:** vinit k. | associate manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about SAP Sales Cloud?** Data is on one go at fingure tip. Dashboard is easy to use. **What do you dislike about SAP Sales Cloud?** intigation can be easer, support takes time to respond **What problems is SAP Sales Cloud solving and how is that benefiting you?** managing data and maintaing funnel. ### 3. Comprehensive Review of SAP Sales Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Shaik I. | Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SAP Sales Cloud?** What I likes besr about SAP Sales Cloud is how exactly it makes life easier for sales teams by automating routine task. The Interface is clean and east to navigate. **What do you dislike about SAP Sales Cloud?** I have heard about pricing that is high. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is solving all the sales team efforts, They can fully focus on the realtionships instead of workflow and other processes. ### 4. SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Jatinder G. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about SAP Sales Cloud?** The best thing I like is the analytics tool and the ease of use of the dashboard. Also all the insights provided by the tool are very useful. **What do you dislike about SAP Sales Cloud?** There are issues with performance sometimes. **What problems is SAP Sales Cloud solving and how is that benefiting you?** The capacity issue that we were facing was solved by SAP sales cloud as it save a lot of time and effort. ### 5. SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Riya S. | Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about SAP Sales Cloud?** I like is the most is the ease of use of the dashboard. The analytical tools are very helpful along with AI for better forecasting **What do you dislike about SAP Sales Cloud?** There are issues with speed as it is slow sometimes **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is solving the problem of inventory management by forecasting the sales. Also it saves a lot of time. ### 6. Beginner SAP user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about SAP Sales Cloud?** User friendly, great for huge volume and big organizations **What do you dislike about SAP Sales Cloud?** Not much. I think it has all the required tools and the screens are customizable too **What problems is SAP Sales Cloud solving and how is that benefiting you?** Gives us great reports to make critical decisions ### 7. A short review **Rating:** 4.5/5.0 stars **Reviewed by:** Madhu K. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about SAP Sales Cloud?** The automated entries of data captured from emails, meeting notes or any type of interactions. **What do you dislike about SAP Sales Cloud?** The configuration load is more making it complex in the beginning **What problems is SAP Sales Cloud solving and how is that benefiting you?** It provides a centralized space where all the data can be stored. Also the repetitive work can be automated such as data entey of activity tracking ### 8. My Love-Hate Relationship with SAP Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta D. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud has really grown on me. It's like having a super-organized partner who never forgets a thing. The way it keeps my sales pipeline in check is a real game-changer. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud can be a real pain sometimes. It's like trying to fly a spaceship when all I wanted was a bicycle. The learning curve is brutal - I feel like I need a decoder ring just to find basic stuff. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This thing's like my personal sales sidekick. It keeps all my customer info in one place, so I'm not scrambling during calls anymore. And forecasting? It's gone from wild guesswork to something actually useful. ### 9. SAP Sales cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** What I like best about SAP Sales Cloud is how it keeps everything organized in one place. It’s easy to track customer details, follow up on sales, and set reminders for important tasks. The system is simple to use, and it helps me stay on top of my work. **What do you dislike about SAP Sales Cloud?** What I dislike about SAP Sales Cloud is that it can be a bit slow sometimes, especially when loading reports or large data. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud helps keep customer info and sales tasks organized. It makes it easier to track updates and follow up with customers. This saves time and helps me work more efficiently. ### 10. Review SAP Sales cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Uday R. | Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about SAP Sales Cloud?** The best thing is the ease of implementation if you have other SAP systems. **What do you dislike about SAP Sales Cloud?** If you have to integrate with other systems then it is little complex. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is solving manual effort as many things are automated through its tools and we can see insights on the dashboard. ### 11. Business management more seamless with cloud technology enabling more optimization **Rating:** 4.5/5.0 stars **Reviewed by:** NaveenKumar M. | Technical Staff Member, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about SAP Sales Cloud?** Build specifically for cloud which means greater connectivity and accessibility. It also act as a whole package including data layering,application security with not limited to databackup.The extensive features more likely requires some time for processing. **What do you dislike about SAP Sales Cloud?** It will take some time to explore features that helps to perform with ease. Personally I felt the user interface could be more simplfied. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is looked out for enterprises process optimization enabling features that requires implementation of concepts through requirement analysis. ### 12. Great Experience and platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jyoti T. | Deputy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SAP Sales Cloud?** User Friendly, Secruity safe Data saftey **What do you dislike about SAP Sales Cloud?** price of software expensive AI use is less **What problems is SAP Sales Cloud solving and how is that benefiting you?** Complete Customer Engagement. SAP Sales Cloud gives your sales team a comprehensive understanding of your customers' preferences, behaviours, and purchase history. ... Streamlined Sales Process. ... Intelligent Sales Analytics. ... Collaborative Sales Enablement ### 13. My sales teams superhero **Rating:** 4.5/5.0 stars **Reviewed by:** Shweta G. | Marketing head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about SAP Sales Cloud?** It's like having a personal assistant who's also a mind reader. I log in, and BAM. Everything I need is right there. Customer convos, deal status, tasks it's all lined up prettier than my grandma's china cabinet. **What do you dislike about SAP Sales Cloud?** it's like they think we're all swimming in cash or something. I nearly fell out of my chair when I saw the numbers. It's great and all, but for smaller companies or startups? Forget about it. **What problems is SAP Sales Cloud solving and how is that benefiting you?** First off, no more lost leads. This thing's like a digital bloodhound once a lead's in the system, it's not going anywhere. It's saving our bacon big time. ### 14. Improve sales with SAP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2024 **What do you like best about SAP Sales Cloud?** Before making decisions such as what budget to assign to the campaign or to make sales projections. It is necessary to know the minor details of them. And this tool helps me collect data from multiple sources and analyze it intelligently with the help of its AI. **What do you dislike about SAP Sales Cloud?** I really don't have anything negative to say about this SAP solution. It's pretty easy to navigate this platform and pretty easy to implement. Counting on the help of technical support at all times. It doesn't crash, and they are always trying to make improvements, the only questionable thing would be the price in some scenarios, but that's not the case. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It gives me a broad vision of my sales and marketing campaigns. Allowing me to take better actions to improve their performance, achieve the objectives set and generate panels based on the performance of the campaigns in real time. ### 15. Review for SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Astha P. | Information Technology Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about SAP Sales Cloud?** I like about the customer analytica and the predictive forecasting features which helps us for smoother Sales process **What do you dislike about SAP Sales Cloud?** It seems to be little complex in the beginning. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Automates the process which reduces the manual efforts. Provide better insights improving customer relationship ### 16. All in one solution for regular sales activities. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about SAP Sales Cloud?** The user-friendly layout makes this an ideal tool for sales management. It provides a wide range of features, including customer relationship management, AI-powered analytics, an opportunity tracking system, and many more. Its interaction with SAP Maketing cloud and SAP service cloud makes the application run even more smoothly. They walk you through the process of implementing this program and provide detailed instruction. Finally, their customer service is excellent and responds to your questions as quickly as possible. **What do you dislike about SAP Sales Cloud?** The software is pricy and maybe a littile difficult for novices to grasp. It has everything, but integration with other tools are not that easy and can be confusing. Also, customization seems bit tricky to me. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I belive, to stay revent, maintain a strong presence and to get more customer interactions is what most benifited me. ### 17. Review for SAP Sales cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Kotresh M. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about SAP Sales Cloud?** The forecasting tools helps us to forecast the sales and manage clients inventory **What do you dislike about SAP Sales Cloud?** We can say that it could me more cost effective **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is solving the large inventory issue clients were facing. It helped to manages it better ### 18. SAP Sales Cloud: Delivering Customer-centric Sales Engagements and ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia B. | Management Consultant , Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about SAP Sales Cloud?** Brilliant how it gives us a unified view of our customers, with AI-driven insights, recommendations, generative data and analytics. It let's us interact and engage for sales, build lifetime relationships that critically lead to returns on our investments. It's really a superb tool embedded with market intelligence that helps increase win rates. **What do you dislike about SAP Sales Cloud?** It wasn't easy to navigate at first. It has lagging issues when engaged sometimes. Its platform support should improve. Downsides i think are being addressed. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud has been helping us act faster, become more relevant, maintain a strong presence, sell more. It's become critical in automating effective selling processes, building lasting relationships and managing deal closing strategies. ### 19. Intelligent Selling Made Easy With SAP Sales Cloud - Very User Friendly and Well Equipped **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed G. | HR Manager , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about SAP Sales Cloud?** First, I like that SAP Sales Cloud improves customer experience by ensuring a smooth interactions thank to great CRM features. The software comes with cutting edge sales automation features and I like the ease of targeting. We get actionable insights and are able to make better business decisions. With this software in place, we have effortlessly boosted sales. Easy integration makes it a better choice. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud is the best and no regrets. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We have been using it to better customer interractions, boost sales and ensure easy lead targeting and high conversion. ### 20. "Comprehensive Review of SAP Sales Cloud: Enhancing Sales Performance and Customer Engagement" **Rating:** 5.0/5.0 stars **Reviewed by:** Harshal K. | SAP PP/QM Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about SAP Sales Cloud?** What I like best about SAP Sales Cloud is how it helps sales teams work more efficiently. It offers great tools for managing sales, understanding customer needs, and making smart decisions with its strong analytics. The system is also easy to use and works well with other SAP products, making everything run smoothly. **What do you dislike about SAP Sales Cloud?** What I dislike about SAP Sales Cloud is that it can be difficult to set up and expensive. The interface can also be overwhelming for new users. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud solves our problems by automating sales tasks, giving us insights into customer behavior, improving teamwork, engaging customers better, and integrating smoothly with our other systems. ### 21. Increasing Sales and Improving Customer Experience With SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Anna M. | Project Manager , Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about SAP Sales Cloud?** With SAP Sales Cloud, we have had an eays time boosting sales thanks to sales analytics features As a sales platform, SAP Sales Cloud offers greta features and it is eays to use too. I like the CRM features and we are able to interact well with our customers It is easy to use and integration with other SAP products is easy too. **What do you dislike about SAP Sales Cloud?** So far no dislikes as SAP Sales Cloud has been amazing. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It offers us a great chance to increase our sales and has amazing CRM features. ### 22. Great platform for large sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh J. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2024 **What do you like best about SAP Sales Cloud?** Sales cloud pipline ,tracking , sales order, easy to use, easy to intergrate with third party applications. **What do you dislike about SAP Sales Cloud?** There is no much to dislike but some time customer support not receiving on time. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Currently we have large team and previousaly we were facing the sales tracking. Because of we have team in different countries. Now we have single dashboard to track all branches sales. ### 23. SAP Sales cloud - Great option to manage sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Arun S. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** Sales pipeline and tracking is the core and best part of SAP. It smooths the sales process. **What do you dislike about SAP Sales Cloud?** Nothing much to dislike. Some times report getting slow down a little bit to load. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We have a large number of sales teams around 250 so previously we were facing issues to track and maintain the sales process. That one major problem solved by SAP ### 24. Pleasent **Rating:** 4.5/5.0 stars **Reviewed by:** Geraldine C. | HR and Recruitment Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about SAP Sales Cloud?** I was efficient with it, it is usefull to do, customer support was good **What do you dislike about SAP Sales Cloud?** While there are customization options, some users feel they are limited and may not fully meet unique business needs and costs **What problems is SAP Sales Cloud solving and how is that benefiting you?** organization and efficiency ### 25. One powerhouse of sales insights & analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek P. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about SAP Sales Cloud?** It has end to end sales pipeline process helping with status of customers from bottom to top real time analytics. **What do you dislike about SAP Sales Cloud?** Mobile application and access issue to contract workforce. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Helping with sales tracking and demand management for each customer. ### 26. Sales teams best friend **Rating:** 4.5/5.0 stars **Reviewed by:** Hardik D. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about SAP Sales Cloud?** It's like the ultimate team player in your software lineup. I mean, the way it plays nice with other SAP stuff and even third party apps is just awesome. **What do you dislike about SAP Sales Cloud?** As much as I dig SAP Sales Cloud, there's one thing that really gets under my skin, the price tag. I mean, ouch **What problems is SAP Sales Cloud solving and how is that benefiting you?** So yeah, it's not all sunshine and rainbows, but it's definitely made things better around here. If you're drowning in sales chaos like we were, it might be worth checking out. ### 27. How SAP Cloud Taught Me Patience **Rating:** 5.0/5.0 stars **Reviewed by:** Krunal D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud's grown on me big time. It's like having a super-organized buddy who never forgets a thing. No more drowning in sticky notes or losing track of leads. **What do you dislike about SAP Sales Cloud?** Some days it's like trying to solve a Rubik's cube blindfolded. The learning curve? Steeper than my coffee bill. **What problems is SAP Sales Cloud solving and how is that benefiting you?** This thing's got my back. All my customer info's in one spot, so no more awkward fumbling during calls. And forecasting? It's gone from wild guessing to something I actually trust. ### 28. The sales booster **Rating:** 5.0/5.0 stars **Reviewed by:** Laura A. | Sales Promoter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about SAP Sales Cloud?** The best thing that I like about SAP is the indepth understanding of the customers and the target market. It helps you to boost your sales by analysing the data based on your location and the ongoing trends. **What do you dislike about SAP Sales Cloud?** SAP though efficient, it is a highly expensive licence to own. The interface has problems and should be made more friendly. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I had been facing problems in understanding the end user point of view. SAP has solved that issue for me and helped me in increasing the sales. ### 29. Great. **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco G. | Oficial Sr. MIS , Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** The interface is friendly user and also is a great way to engage with customers. **What do you dislike about SAP Sales Cloud?** When i have problems with my network i cant access to the platform and costs. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Let me mow how many customers i am providing services. ### 30. The Best Cloud based Sales Managment Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Anmol G. | Founder's Office, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** The things that I like the most about SAP platform is very easy to setup and add users, it's detailed analytics helps in making decisions very easy. Due to its integration with other SAP products we are able to incentivize our sales team directly in their payroll. We use it daily to manage the sales funnel for our product. **What do you dislike about SAP Sales Cloud?** Pricing is quite expensive, there are few components which are not very customizable. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We use SAP sales cloud mostly to manage our sales cycle and also to view sales analytics, like how clients are getting coverted over last quarters. ### 31. Maximizing Sales Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Zeus V. | Flight Attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SAP Sales Cloud?** its focus on personalizing the customer experience and data analysis capabilities **What do you dislike about SAP Sales Cloud?** Its complexity in implementation and the steep learning curve that can be high for new users **What problems is SAP Sales Cloud solving and how is that benefiting you?** The difficulty in analyzing sales performance. ### 32. The SAP Sales Cloud is initially easy to set up and configure. **Rating:** 4.5/5.0 stars **Reviewed by:** Shantanu K. | Team Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about SAP Sales Cloud?** Overall experience is good, product is getting better day by day & Vendor has a road map which aligns with our requirement. **What do you dislike about SAP Sales Cloud?** It works well once properly set up. Sales representatives like the usability but dislike the need to to bounce between the sales cloud and the ERP system **What problems is SAP Sales Cloud solving and how is that benefiting you?** it gives me very close overview reports of my sales teams performance on the dashboard and it is integrating with all the business required told. ### 33. Amazing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** osadebamwen e. | Business Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about SAP Sales Cloud?** I love the flexibility, Enables sales reps to access and manage customer information and sales data on the go (realtime), improving agility and responsiveness. **What do you dislike about SAP Sales Cloud?** my opinion I think integrating with non-SAP systems can be complex and require additional resources. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is a powerful CRM solution that can significantly improve sales performance for large enterprises with the resources to invest in it, offers a robust suite of tools designed to help businesses optimize their sales processes, build stronger customer relationships, and ultimately achieve their sales goals. ### 34. Great user interface and a comprehensive set of tools **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** I like how it has an easy to use and user friendly design with such a comprehensive toolset that allows me to automate and streamline my workflow. PRM, Pipeline, and other management features make it easy to work. Also, the analytics it provides help my team to know customer needs and make strategies to tackle them. **What do you dislike about SAP Sales Cloud?** I don't like that it sometimes takes longer then expected to launch certain features **What problems is SAP Sales Cloud solving and how is that benefiting you?** AP Sales Cloud solves our problems by streamlining the sales workflow and providing insights into customer needs. ### 35. SAP Sales Cloud: An Easy to Customize CRM Software that Makes Our Engagements Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sheikh I. | Assistant Civil Engineer, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about SAP Sales Cloud?** I like how effective the features of SAP Sales Cloud have been. It has been a sensational CRM solution. I like the simplicity of implementing SAP Sales Cloud. SAP Sales Cloud has an accurate dashboard that is simple to understand. **What do you dislike about SAP Sales Cloud?** I have zero reasons to dislike SAP Sales Cloud. SAP Sales Cloud works so well for us. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud has been the best CRM solution. It works so well for us. ### 36. ALL IN ONE DIGITAL SALES PLATFORM…!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mellisa. F. | Project Manager , Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud boosts overall efficiency and productivity. It deploys automated workflows to enhance efficiency. It efficiently handles large volumes of lead and potential data. Facilitates seamless collaboration between sales teams and customer engagement. Also it's CRM is very comprehensive and easy to go. **What do you dislike about SAP Sales Cloud?** I have no negative thoughts regarding SAP Sales Cloud! **What problems is SAP Sales Cloud solving and how is that benefiting you?** It has provided smooth and robust sales processe optimization. ### 37. Well personalized recommendations **Rating:** 4.5/5.0 stars **Reviewed by:** Sofiya S. | Senior Business Acquisition Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud provides good personalized recommendations based your on goals, products and data available from previous years. It helps in identifying areas that need optimization and increases the efficiency. **What do you dislike about SAP Sales Cloud?** The software licence is quite expensive when compared to the competition. Small businesses can't afford to use them. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in optimisation of various activities and helps in pushing our products/services to the top shelves. ### 38. Best cloud based tool for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Uma Mahesh M. | Business Development Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud is the solution which is based on cloud that helps us to manage day by day sales activities with analytics and pipleline management. The integration and implementation of the tool can be done with ease and has some good customer support. **What do you dislike about SAP Sales Cloud?** The price of this cloud is bit more expensive and cannot be available for mobile devices. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We use it to manage our pipelines and database of our prospects and clients ### 39. Game Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Utkarsh D. | Senior SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** The ease of using it and finding the relevant data on a single dashboard. Its easily integrated with other softwares and was very easy to implement **What do you dislike about SAP Sales Cloud?** Its not completely automated. The customer support is also not very good **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is providing me the prospect data on a single ashboard and is also providing me which prospects are engaged at what level with our campaign which makes it easier to find the right client ### 40. Getting Performance Insights Helped Me So Much **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew W. | Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** SAP sales cloud has many features for making the sales process efficient but analytics and tracking is best among them.The UI is also very user friendly and it's easy to learn to use. The management tools also help in automating the process. It is an easy to integrate CRM too. **What do you dislike about SAP Sales Cloud?** No, I don't dislike anything about SAP SC. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It's tough to track and manage content but SAP SC makes it easy and effortless. ### 41. Brief Review Of Sap Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua L. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about SAP Sales Cloud?** Sap Sales Cloud is a really well-built software with a variety of tools to streamline our sales process. Its smooth integration with other SAP services makes it better than others. The pipeline and tracking features are the MVPVs for me.The customer support is very active too. **What do you dislike about SAP Sales Cloud?** Nothing at all, I never faced any issue to begin with. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It makes it easy to track and manage our sales process boosting our sales performance. ### 42. Very good cloud based sales management platform **Rating:** 4.5/5.0 stars **Reviewed by:** ibrahim d. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about SAP Sales Cloud?** It's very easy to use and very effecient. UI is super feature rich. Reporting capabilities are also good. **What do you dislike about SAP Sales Cloud?** Integration with other SAP product is sometime not that straightforward and require good amount of time and efforts. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Of many sales analytics platform available, SAP Sales Cloud has been able to solve one major problem which is the reporting capabilities. The reports are very much inline with actual data which provides proper insights into the sales. ### 43. Comprehensive Solution for Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** Chitra m. | Sales Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It simplifies our business management by integrating everything into one platform. **What do you dislike about SAP Sales Cloud?** The technical nature of the software means it takes time to master. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It improves our business process management, increasing productivity and efficiency ### 44. The Ultimate Tool for Business Management **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan r. | ARC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SAP Sales Cloud?** It covers all aspects of business management, eliminating the need for multiple software tools. **What do you dislike about SAP Sales Cloud?** It’s technical and can be difficult to learn at first. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It streamlines business processes, significantly enhancing efficiency. ### 45. Confident System to complete Sales operations **Rating:** 4.5/5.0 stars **Reviewed by:** Ulises R. | Technical Respresentative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SAP Sales Cloud?** Once is is well stablished, SAP is really focused to solve customer requests, it covers completely. It has a wide connection between CS areas and planning. **What do you dislike about SAP Sales Cloud?** The initial process is not so simple to establish it needs lot of training and also external training. Also it needs to be well communicated to customers **What problems is SAP Sales Cloud solving and how is that benefiting you?** Tracking customer requests, confirm this requests and verify internally that all is accomplished ### 46. Helpful software for sales management **Rating:** 4.5/5.0 stars **Reviewed by:** ASHWANI KUMAR R. | Senior Intercompany Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about SAP Sales Cloud?** It really help to manage sales and leads of a business **What do you dislike about SAP Sales Cloud?** Its a bit technical to understand at first **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps manage sales and deliver the product services seamlessly ### 47. Handling the Customer database in very decent Manner **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj S. | Retail Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about SAP Sales Cloud?** Automation on alot of time consuming activities,It Auto Fills the Orders,It helps in centralise the sales Data and keep a look on demand forecasting. **What do you dislike about SAP Sales Cloud?** It's quite expensive so most of org can not afford this. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps in centralise the big data and reducing risk of data breacing as well.Highly safe to use,It tracks the sales programms as well.Automativally apply the orders to the specific customer and the carry forward the process. ### 48. Impeccable Features **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit M. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** The best thing I like abouT Sales cloud is its streamline sales processes,and the way it prove customer relationship management. **What do you dislike about SAP Sales Cloud?** One of the problems I faced was the complexity of the software, which created problems during the initial implementation . **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helped our company dive deeper and evaluate our sales process, and it also helped us with automation for repetive tasks ### 49. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SAP Sales Cloud?** Sap Sales Cloud is a great software that I believe can help our company and many others with a CRM system and key analytics to be able to view data and see where we are at and where we are going. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud is a great program but I believe the inital cost can be lower and for a small business like the company I work for it is a large expense. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud I believe it can help with sales, improve customer relationships, forcast sales and help to increase sales and grow the business. ### 50. CRM for Structured Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SAP Sales Cloud?** It helped me keep track of my clients in the most easiest way. **What do you dislike about SAP Sales Cloud?** Can be made a little user-friendy where navigation is made easier. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP is reducing the manual labour and helps me to keep a track of my clients ## SAP Sales Cloud Discussions - [Business road map in the next 5 years](https://www.g2.com/discussions/business-road-map-in-the-next-5-years) - 1 comment, 1 upvote - [Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.](https://www.g2.com/discussions/50473-businesses-always-required-customer-relationship-management-services-for-better-growth-and-maintenance-of-the-business-sap-crm-offers-the-solution-for-the-small-and-large-companies-to-get-customer-relationship-management-services-through-the-softwar) - 1 comment, 1 upvote - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) - 1 comment - [View SAP Sales Cloud pricing details and edition comparison](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bnps_score%5D%5B%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A37%3A27+-0500&secure%5Bsession_id%5D=e6ddb5da-62d8-4274-b948-8026dbf2d785&secure%5Btoken%5D=19bb98a714647d7d79b60cb771e365c099a9c9c27f70b1f5d754d002f379d236&format=llm_user) ## SAP Sales Cloud Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - [Deskpro](https://www.g2.com/products/deskpro/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Reflexion CAFM](https://www.g2.com/products/reflexion-cafm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## SAP Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SAP Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews)