--- title: SAP Sales Cloud Reviews meta_title: 'SAP Sales Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1001 reviews by the users' company size, role or industry to find out how SAP Sales Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1001 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # SAP Sales Cloud Reviews **Vendor:** SAP **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,001 ## About SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities ## SAP Sales Cloud Pros & Cons **What users like:** - Users find SAP Sales Cloud to have **ease of use** that significantly enhances their overall performance and efficiency. (101 reviews) - Users value the **strong integration with SAP systems** , enhancing efficiency and providing clear pipeline visibility. (65 reviews) - Users value the **easy integration and AI insights** of SAP Sales Cloud, enhancing efficiency and intelligent data analysis. (61 reviews) - Users appreciate the **seamless integration** of SAP Sales Cloud with other SAP systems, enhancing operational efficiency and data consistency. (60 reviews) - Users value the **centralized customer data management** in SAP Sales Cloud, enhancing pipeline management and team alignment. (58 reviews) - Reporting (50 reviews) - Automation (49 reviews) - Efficiency (46 reviews) - Users value the **feature richness** of SAP Sales Cloud, enhancing sales management and customer engagement effortlessly. (46 reviews) - Seamless Integration (45 reviews) **What users dislike:** - Users report a **steep learning curve** with SAP Sales Cloud, making navigation and initial setup frustratingly complex. (86 reviews) - Users find the **limited customization options** of SAP Sales Cloud challenging for adapting to specific organizational needs. (49 reviews) - Users find the **complexity** of SAP Sales Cloud a barrier, leading to a steep learning curve and implementation challenges. (41 reviews) - Users find the **interface not intuitive** , making initial navigation and setup a frustrating experience. (37 reviews) - Users find the **high price** of SAP Sales Cloud to be a significant drawback, affecting their choice of solution. (36 reviews) - High Complexity (33 reviews) - Users experience **slow loading times** that hinder their ability to efficiently utilize SAP Sales Cloud features. (29 reviews) - Slow Performance (25 reviews) - Time-Consuming (24 reviews) - Integration Issues (23 reviews) ## SAP Sales Cloud Reviews ### 1. Benefits of Adopting SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Richman T. | Accountant/Administration Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SAP Sales Cloud?** Easy alignment with business strategies, it also provides a unified CRM, great tool for predictive analytics in sales forecasts. Quiet good in terms of data security and scalability. **What do you dislike about SAP Sales Cloud?** High cost of maintenance, quiet complex for beginners, occasionally slow with limited customisation. We also experience integration difficulty with other softwares. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It supports store managers in monitoring sales reports, inventory control, supply chain management, multi sales channel integration and, sales comparison from previous periods using predictive and forecasting tool. ### 2. SAP Salesn is a sale automation platform/CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav P. | Service Request Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud's new features include a focus on AI-driven insights, recommendations, and analytics, which help sales teams make better decisions and improve customer engagement. The platform also offers a unified view of customer data, streamlined sales processes, and an optimized mobile selling experience. Additionally, the ability to customize sales cycles and work flows based on specific business needs is a notable improvement. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud can be improved by leveraging its AI capabilities to provide more personalized and intelligent recommendations for sales teams. This includes enhancing forecast accuracy, identifying at-risk opportunities, and increasing win rates through data-driven analysis. Additionally, improving the user interface and experience to make the platform more intuitive and efficient for users can further enhance its value. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Cloud deployment. Unified view of customers. Optimised mobile selling experience. AI-driven insights, recommendations, and analytics. ### 3. SAP Sales Cloud SF **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchi S. | Technical Specialist Professional, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SAP Sales Cloud?** I like SAP Sales Cloud because it’s easy to use, mobile-friendly, and gives a complete real-time view of customers with strong analytics. It streamlines the sales process end-to-end, integrates well with other SAP solutions, and helps sales teams focus more on building customer relationships rather than manual tasks **What do you dislike about SAP Sales Cloud?** Overall it’s powerful, but sometimes it feels complex to customize and the performance can be slow with large data volumes. The UI could also be a bit smoother. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is solving the problem of scattered customer data and manual sales tracking. It brings all customer interactions, leads, and opportunities into one place, which helps me work faster, get better insights, and close deals more efficiently. ### 4. Comprehensive CRM Solution for Large Enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is best suited for medium to large enterprises with complex sales operations and existing investments in the SAP ecosystem. Smaller organizations or those without prior SAP infrastructure might find more cost-effective and user-friendly alternatives. It's advisable to assess your organization's specific needs, budget, and technical capabilities before considering SAP Sales Cloud. **What do you dislike about SAP Sales Cloud?** Implementation Complexity: The setup and customization can be intricate, often requiring specialized expertise or external consulting. Learning Curve: New users may find the interface complex initially, necessitating adequate training and support. Cost Considerations: The platform's pricing may be prohibitive for small businesses, especially when considering additional costs for customization and support. **What problems is SAP Sales Cloud solving and how is that benefiting you?** When compared to Salesforce Sales Cloud, SAP Sales Cloud offers deeper integration with SAP's suite of enterprise solutions, providing a more cohesive experience for organizations already within the SAP ecosystem. However, Salesforce may offer more flexibility and a broader range of third-party integrations. ### 5. SAP SALES CLOUD - one of the best tool to optimize sales operations **Rating:** 5.0/5.0 stars **Reviewed by:** Anjali P. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about SAP Sales Cloud?** I give SAP Sales Cloud a thumbs up for: It's user- friendly interface that helps in enhancing customer engagement by organizing the customer data for the user. Also , the fact that it helps in streamlining the sales operations, a better coordination builds up among the sales team. **What do you dislike about SAP Sales Cloud?** Area that needs attention,in my opinion, should be simplifying the advanced level of usage, which becomes a little difficult to adapt to.It would be wonderful to see the introduction of virtual assistants for such levels. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It's solving the problem of having an understandable analytics, because of which we get clearer insights on consumer data , and planning can be done well in Advance towards the right direction based on the data SAP SALES CLOUD provides ### 6. Lead and Task Management is top notch **Rating:** 4.5/5.0 stars **Reviewed by:** Mansoor K. | Business Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about SAP Sales Cloud?** SAP Sales cloud has good lead management functionality along with creating tickets and managing tasks to see a complete workflow including the statuses. It helps everyday to have a eyeball on complete tasks. The user experience is good as well. **What do you dislike about SAP Sales Cloud?** I have found few integrations with SAP Sales cloud with other applications a little troublesome. Native integration with SAP sales cloud works like charm **What problems is SAP Sales Cloud solving and how is that benefiting you?** It solves me to streamlines my leads from marketing team and analyse the company that fits for further proceedings ### 7. SAP Cloud Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sonali S. | Packaged App Developer Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about SAP Sales Cloud?** Fast updated releases with improved speed and efficiency of the system **What do you dislike about SAP Sales Cloud?** In peak hours as well as 1-2 days after each rekease it lags alot which causes frustration. **What problems is SAP Sales Cloud solving and how is that benefiting you?** 1 stop solution to many client needs ### 8. Paramount Sales Activity Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita V. | Supply Chain Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2025 **What do you like best about SAP Sales Cloud?** It is SAP design dominantly but has all the necessary plugins and tools. Managing various vendors and contracts is easy, along with tracking spending and integrating with ERP. **What do you dislike about SAP Sales Cloud?** Mainly design and intuitive processes that need training, mostly you are bound in link to Microsoft products for document editing. Sometimes can be buggy. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Sales management, ERP integration, tracking of costs and contracts, advertisement tracking. Ease to integrate with existing systems and processes, good support and knowledge base along with trainings. ### 9. SAP Sales Cloud Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle D. | Business Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2025 **What do you like best about SAP Sales Cloud?** What I like best about SAP Sales Cloud is its ability to centralize and streamline the entire sales process. The platform gives me a 360-degree view of my customers, from lead generation through opportunity management, which makes it much easier to prioritize the right accounts and close deals faster. I also appreciate how customizable the dashboards and reporting tools are — they let me track KPIs in real time and share clear insights with leadership without needing extra spreadsheets. The mobile access is another big plus, since it allows me to update opportunities and check pipeline status while I’m on the go. Finally, the integration with other SAP and third-party applications makes it seamless to connect sales data with marketing, service, and finance. This reduces silos and gives the whole organization better alignment around the customer. **What do you dislike about SAP Sales Cloud?** What I dislike about SAP Sales Cloud is that the user interface can feel a bit overwhelming at first. The system is powerful, but the learning curve for new users is steep, and it sometimes takes extra training before the team feels comfortable navigating all the features. In addition, performance can occasionally lag when handling large data sets or running more complex reports. While the customization options are great, they can also make configuration time-consuming if you don’t have dedicated admin support. That said, once the system is set up and users are trained, these issues become much more manageable and the benefits outweigh the drawbacks. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud helps solve the problem of fragmented sales processes and lack of visibility into the customer journey. Before, information was scattered across spreadsheets and different systems which made it difficult to track leads, opportunities, and pipeline health. Now, everything is centralized in one platform from lead management to forecasting, giving me and my team real-time visibility into performance. This has improved collaboration across sales and marketing, reduced duplicate data entry, and allowed us to respond to customer needs faster. The biggest benefit is that it shortens our sales cycle and helps us prioritize the right opportunities, which translates directly into increased revenue and stronger customer relationships. ### 10. Seamless Opportunity Management with a Few UI Tweaks Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Pragya . | Team Lead- Origination Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about SAP Sales Cloud?** I appreciate SAP Sales Cloud for its seamless opportunity management. It greatly simplifies tracking sales and allows me to manage opportunities effectively. The system helps me identify lost opportunities and improve follow-ups, making my sales process much more efficient. The ease of managing the sales cycle and pipeline is also a huge benefit. **What do you dislike about SAP Sales Cloud?** I would like to change some portions of the SAP Sales Cloud UI, particularly for funnel management, to provide an easier user experience. **What problems is SAP Sales Cloud solving and how is that benefiting you?** I find the product solves tracking and managing sales opportunities efficiently, easing follow-ups and making sales cycle management seamless. It helps identify and track lost opportunities, enhancing overall sales management. ### 11. SAP Sales cloud review **Rating:** 5.0/5.0 stars **Reviewed by:** Aagam J. | Customer success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about SAP Sales Cloud?** Customer engagements were really easy and good. Easy to use. Plus the whole team used the solution together so it made internal visibility better. We loved the solution. **What do you dislike about SAP Sales Cloud?** I personally loved using it and had no complaints as such. I guess price was something that our management felt was a bit high so we had to switch to a different solution but apart from that this is one of the best and most easy to use solutions. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP is a CRM tool which helped us keep all our leads data at 1 place and have a better visibility on the accounts. It is quite easy to know what the dormant, active or dead conversations are and the ability to keep notes of all your conversations is something which comes handy a lot. ### 12. Digital Transformation Strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Daryl W. | General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud has provided digital transformation, real-time data, and sales efficiency, which has facilitated scalability and sales automation. It also has a unified view of all customers. This allows us to better analyze each one, providing us with the relevant data to provide more personalized service and identify sales opportunities. The tools allow us to perform better analysis, helping us improve forecast accuracy, ensuring the success of our resources. It has been a platform for daily use that provides quality and efficiency. The technical team is always willing to help with a positive attitude and precise answers. **What do you dislike about SAP Sales Cloud?** The initial configuration is not for beginners; in fact, all the knowledge of the platform is not for beginners. If you want to have effective communication and performance, you must have extensive knowledge so that it works correctly and does not become a disappointment. **What problems is SAP Sales Cloud solving and how is that benefiting you?** He was able to improve sales opportunities and processes that were easier to execute, improved the analytics to identify negotiations and automate tasks such as quotes, follow-ups and reminders, which reduces work time. ### 13. SAP Is very helpful in the business **Rating:** 5.0/5.0 stars **Reviewed by:** cy r. | Senior Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about SAP Sales Cloud?** It's very flexible and easy to navigate and for the sales **What do you dislike about SAP Sales Cloud?** Need more documents how to do the process and live chat **What problems is SAP Sales Cloud solving and how is that benefiting you?** To do more sales and response to the customer ### 14. Features, Benefits, and Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Alkaif s. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is a powerful tool, and there are several aspects is for example Comprehensive Customer Insights,Sales Automation,Integration with Other SAP Solutions **What do you dislike about SAP Sales Cloud?** Noting is to dislike because it is User-Friendly Interfac , Highly Configurable , ease implementation ,customer support frequency of use so that is why there is nothing for me to dislike this **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud has truly transformed our sales operations, providing numerous benefits that have significantly improved our efficiency, collaboration, and customer relationships. ### 15. Customer support executive **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj y. | Senior Centre Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2025 **What do you like best about SAP Sales Cloud?** I did work with Bose and there we work with SAP on which we check all the stock and inventory very easily. Sap provides a very quite experiance and provide very good environment to work in easy flow. It also provide a quite good speed without any glitch as we face in Salesforce. **What do you dislike about SAP Sales Cloud?** There is noting which I have observed bad about Sap. It's good application **What problems is SAP Sales Cloud solving and how is that benefiting you?** It provides a easy way to find the stock and inventory of the product ### 16. A Powerful Tool for Streamlined Sales Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Garry P. | Admissions and Onboarding Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SAP Sales Cloud?** What makes SAP Sales Cloud unique at Masai School is how well it integrates with other SAP systems, allowing us to maintain data consistency across divisions like student support, sales, and admissions. This simplifies our procedures and frees us up to concentrate on having deep conversations with potential students. **What do you dislike about SAP Sales Cloud?** The learning curve of SAP Sales Cloud is one disadvantage we've observed. Even though it's a strong tool, novice users may find it complicated and need a lot of training to use all of its functions. It can also be difficult to adapt some workflows to our unique needs at Masai School because there aren't many modification possibilities. System updates can occasionally cause minor disruptions as well, which necessitate team adjustment time. **What problems is SAP Sales Cloud solving and how is that benefiting you?** At Masai School, SAP Sales Cloud centralizes our student lead data, minimizing errors and guaranteeing prompt follow-ups. Our team can concentrate on interacting with potential students since it automates communication activities. We can track and improve our admissions funnel with the help of the platform's analytics, which increases productivity and facilitates data-driven decision-making. ### 17. its great **Rating:** 5.0/5.0 stars **Reviewed by:** Rupesh D. | Delivery Manager, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about SAP Sales Cloud?** Ease of use and smooth functioning which improves users' performance. also have good customer support if needed any help. **What do you dislike about SAP Sales Cloud?** Nothing as such which can be said as dislike **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP sales cloud integrates customer data from various sources and gives real time insights into customer behaviors, preferences and previous history. it helps in real time analytics support and strategic planning. ### 18. VERY COMPLETE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about SAP Sales Cloud?** It is a tool that facilitates the sales process and customer management. Through the information you provide, it makes the management process more automated and allows you to create dashboards and reports that are very useful when making data-driven decisions. **What do you dislike about SAP Sales Cloud?** On the other hand, it could be said that it has so many functions that sometimes you don't end up using them all, but it is a very comprehensive tool. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Sometimes customer support can take a while, but they always give you support. ### 19. SAP provide a good interference to work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about SAP Sales Cloud?** interference or easy navigation to work easily **What do you dislike about SAP Sales Cloud?** The whing which I dislike soo much about the cloud is the lacking it may got stuck some time while working **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP help us to easily maintain the order stock or this will help us to check the status of order with the easily or short method of payment ### 20. Manage and optimize the sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Emilio S. | Digital Transformation | Líder operaciones ventanilla de exportación y tecnología, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SAP Sales Cloud?** Help sales teams better organize customers, opportunities, tasks, and sales forecasts **What do you dislike about SAP Sales Cloud?** The tools and the cost of their licenses are high for medium-sized organizations. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Organization of customer information, automation of the sales process, and analysis of the same. ### 21. For better future **Rating:** 4.5/5.0 stars **Reviewed by:** Jinka M. | -, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2025 **What do you like best about SAP Sales Cloud?** I mainly like UI of the software and the integration systems where it can easily integrate with other SAP softwares. **What do you dislike about SAP Sales Cloud?** Extending software with more advantages will be a bit difficult because again we need to integrate with the BTP or any other interfaces. Sometimes it acts as slow. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Problem- The issue of responding slow to the users. Benefit - It helps for the faster sales processes compared to about sap softwares By using cloud we can access the real time sales data quickly ### 22. CRM and Sales Automation Platform for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Aashutosh K. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales cloud is simple to use with clean UI and easy to implement all the features needed. ALso whenever we need customer support it is available no matter how frequently we ask for it. **What do you dislike about SAP Sales Cloud?** Integration could be more easy or optimized, but overall it is still cool at this point. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is a cutting-edge CRM and sales automation platform which helps organizations make intelligent selling through data, connection, insights, and adaptability. By leveraging SAP Sales Cloud, organizations can connect and optimize their sales processes. SAP Sales Cloud also help to connect data and sales process along with leveraging insights to accelerate organizations sales. ### 23. SAP Sales cloud is one of the best CRM Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sapna S. | Engineer Intern, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about SAP Sales Cloud?** It helps businesses manage their sales process more efficiently it seamlessly integrates data, streamlines processes, and empowers sales teams and very user friendly interface **What do you dislike about SAP Sales Cloud?** Nothing to dislike as of now everything is fine **What problems is SAP Sales Cloud solving and how is that benefiting you?** automates the sales process its very benefiting for me ### 24. Future fuel to resources **Rating:** 4.5/5.0 stars **Reviewed by:** Diwakar S. | IT Support Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about SAP Sales Cloud?** More convenient to set the resources and monitoring the each instance without any issue. **What do you dislike about SAP Sales Cloud?** Need more improvement in dashboard that makes more eye catching. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Sap sales helps in optimization of sales data and making a perfect pipeline to work on the huge data in very easy way. ### 25. Good crm features **Rating:** 4.5/5.0 stars **Reviewed by:** Byron C. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about SAP Sales Cloud?** Helps manage customer relationships, tracking sales and automating some processes. **What do you dislike about SAP Sales Cloud?** The interface is ok. Some workflows seem a bit cluttered **What problems is SAP Sales Cloud solving and how is that benefiting you?** Helping manage crm requirements ### 26. Really its easy to use and easy to manage or implement with your CRM For better sales. **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav T. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about SAP Sales Cloud?** I love that it will help me to collaborate with my team and it also increased my team productivity **What do you dislike about SAP Sales Cloud?** Nothing like that but you guys can work on more interactive option for users **What problems is SAP Sales Cloud solving and how is that benefiting you?** manage sales and pipelines ### 27. Great Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud streamlines sales operations and offers strong customization and integration options. It centralizes data, automates key workflows, and gives clear visibility into the sales pipeline. Once set up, it’s efficient and helps teams work more collaboratively. **What do you dislike about SAP Sales Cloud?** Implementation can be complex, and some features require training to use effectively. Customizations can take time, and occasional updates affect workflows. The mobile app could be more intuitive. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud helps us centralize sales data, streamline lead management, and improve visibility across the sales pipeline. By automating manual tasks and integrating with other systems, it saves time, reduces errors, and enables more informed decision-making. This leads to better collaboration between teams and a more efficient sales process overall. ### 28. a great platform to use for prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey M. | Director of sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2025 **What do you like best about SAP Sales Cloud?** seamless integration into our sales pipeline **What do you dislike about SAP Sales Cloud?** there is nothing to dislike about SAP Sales Cloud **What problems is SAP Sales Cloud solving and how is that benefiting you?** enables our sales team to locate, contact and make sales with prospects ### 29. Best application for sales in industry **Rating:** 5.0/5.0 stars **Reviewed by:** Kavya S. | Process associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2025 **What do you like best about SAP Sales Cloud?** It records the transactions and very user friendly devices to use and to satisfy our customers needs and wants **What do you dislike about SAP Sales Cloud?** No consequences faced till now its the best application to use **What problems is SAP Sales Cloud solving and how is that benefiting you?** Its solves the gap between customer and the clients and gives the daily productivity data so that we can analyse the things in very efficiently ### 30. Efficient Sales Cloud Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jaydeep G. | Senior Mananger, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2025 **What do you like best about SAP Sales Cloud?** Easy to use, ranging from SME to large scale organization. **What do you dislike about SAP Sales Cloud?** Sometimes cost can be challenge for small companies **What problems is SAP Sales Cloud solving and how is that benefiting you?** Lead and opportunity creation and tracking the stages of the deal efficiently. ### 31. It is a great way to enhance your business or ERP **Rating:** 4.5/5.0 stars **Reviewed by:** Arpan P. | Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about SAP Sales Cloud?** I like the way how we can run things smoothly **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud comes with a cery less dislike statement. I believe it would be positive if the cost was lower. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud is solving many problems on eradicating on-premise technology and giving us the opportunity to access data from anywhere. ### 32. Fair **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep G. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2025 **What do you like best about SAP Sales Cloud?** Seamless integration Mobile friendly Good analysis with AI and ML **What do you dislike about SAP Sales Cloud?** UI and UX Cost is high Not adaptive to new users **What problems is SAP Sales Cloud solving and how is that benefiting you?** For sales analysis. It is very user friendly ### 33. SAP Sales cloud- Great option to manage sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Madhukar H. | UI Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about SAP Sales Cloud?** Easy Integration: It works well with other SAP tools and outside apps, ensuring all your data can be used together. Smart Insights: It gives you clear reports on how well your sales are doing and what your customers are doing, so you can make smart choices. Automated Sales: It helps you handle tasks like managing leads, tracking opportunities, and creating quotes automatically, so your team can work faster. Better Customer Connections: You can engage with customers more personally and run targeted marketing campaigns to keep them happy. Mobile-Friendly: You can use it on your phone or tablet, so you can work from anywhere and always stay up-to-date. Scales with Your Business: Whether you're a small business or a big company, it grows with you and supports your needs. **What do you dislike about SAP Sales Cloud?** Complexity: SAP Sales Cloud can be complex to set up and configure, requiring significant expertise or resources to customize it to specific business needs. Cost: The pricing structure of SAP Sales Cloud can be expensive, especially for small or mid-sized businesses, as it often involves initial setup costs, licensing fees, and additional charges for customizations. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We have a large number of sales teams around 250 so previously we were facing issues to track and maintain the sales process. That one major problem solved by SAP ### 34. Easy, fast and work team friendly **Rating:** 4.5/5.0 stars **Reviewed by:** jacqueline R. | Logistics coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about SAP Sales Cloud?** We can upload the documents of many team in one place, avoiding waist time saving and send documents by email. **What do you dislike about SAP Sales Cloud?** There a few times to waste a lot of time to download documents **What problems is SAP Sales Cloud solving and how is that benefiting you?** Can help us as company when many departments share client documentation to save it in one place. ### 35. SAP sales cloud is AI driven customer relationship management solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Pravin B. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about SAP Sales Cloud?** SAP sales cloud is AI driven customer relationship management solutions.for sales automation lead management and analytic it is very good AI based cloud deployment,Unified view of customer and sales cloud solution. **What do you dislike about SAP Sales Cloud?** In this app I don't found any drawbacks.one thing I don't like about it is it's a contract based service and also B2B selling only. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is very easy in a one app I found my all analytic view and my team progress and engagement. ### 36. SAP Sales Cloud provides strong lead and opportunity management, quote-to-cash process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about SAP Sales Cloud?** User interface can feel dated and less intuitive compared to modern CRMs like Salesforce or HubSpot. Customization options are powerful but often require technical support or consulting help. **What do you dislike about SAP Sales Cloud?** Deep customizations often require SAP consultants or developers, increasing cost and timeline. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Unified platform for leads, opportunities, quotes, and orders Smooth end-to-end sales cycle; reduced process delays ### 37. Seamless experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish B. | recruitment specialist, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SAP Sales Cloud?** 360-Degree Customer View; Advanced Analytics and Forecasting; Seamless Integration;Mobile-Friendly and User-Centric **What do you dislike about SAP Sales Cloud?** Complexity and Learning Curve: SAP Sales Cloud can be complex to set up and navigate, especially for users new to SAP products. The extensive features require time and effort to master, which can lead to a longer onboarding process. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Fragmented Customer Data: By centralizing customer information in a single platform, SAP Sales Cloud eliminates data silos and ensures that all customer interactions, sales history, and preferences are accessible in one place. This consolidated view allows sales teams to deliver a more personalized customer experience, which can lead to higher satisfaction and loyalty. ### 38. Top software **Rating:** 5.0/5.0 stars **Reviewed by:** Zinzuvadiya D. | ADMIN & SALES SUPPORT EXECUTIVE, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about SAP Sales Cloud?** Too much easier than all the other sales services. There are many ways to find the data, enter the data, Create the data. **What do you dislike about SAP Sales Cloud?** There is not any reason to dislikes the software. 1st you must try it and use it. **What problems is SAP Sales Cloud solving and how is that benefiting you?** At any stage you can easily do your work. Big data we can fix in short. ### 39. THE VERDICT: SAP SALES CLOUD ISN'T JUST A CRM. ITS A SALES ENHANCEMENT AND POWER UPGRADE!!!" **Rating:** 5.0/5.0 stars **Reviewed by:** Babra S. | Sales Representative , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about SAP Sales Cloud?** As a battle-hardened sales rep, I've wielded an arsenal of CRMs – some clunky, some confusing, and most forgettable. Then came SAP Sales Cloud, and let me tell you, it was game changer in my intelligence in lead magnetisim. Sales Cloud is a data-driven beast, churning out lead insights that would make a seasoned detective blush. Customer history, buying behavior patterns – it's all there, helping me target the right prospects with laser focus. No more wasting time on tire kickers – I go straight for the whales. Sales Cloud doesn't just hold my deals hostage in a stagnant list. It's a dynamic pipeline, a visual representation of the sales journey. I can see bottlenecks, identify at-risk deals, and adjust my strategy in real-time. It's like having a personal battle map, constantly updated to ensure victory. Sales Cloud doesn't just hold my deals hostage in a stagnant list. It's a dynamic pipeline, a visual representation of the sales journey. I can see bottlenecks, identify at-risk deals, and adjust my strategy in real-time. It's like having a personal battle map, constantly updated to ensure victory SAP Sales Cloud isn't just a CRM – it's a strategic command center. It empowers me to be smarter, faster, and more collaborative **What do you dislike about SAP Sales Cloud?** Although SAP Sales Cloud is a ground-breaking tool, it is not a panacea. It takes some muscle to set up and customize, and there can be a minor learning curve at initially. But if you have the right training and an open mind, it can become the cornerstone of your sales success **What problems is SAP Sales Cloud solving and how is that benefiting you?** Sales Cloud fosters seamless collaboration. Marketing can share targeted campaigns, managers can provide real-time coaching, and the support team can jump in to address customer concerns – all within the platform. It's like a high-functioning sales squad, all under one digital roof. repetitive tasks are the bane of a rep's existence. Sales Cloud automates the mundane – think sending follow-up emails, scheduling meetings, and generating reports. This frees up my time for what matters most: building relationships and closing deals. It's like having a tireless assistant, working tirelessly in the background ### 40. Short Review on SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Jatinder S. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about SAP Sales Cloud?** It helped our team to work in more efficient and effectively way by automating the daily tasks. Also the analytical tools are much efficient and helped us to getter better insights. **What do you dislike about SAP Sales Cloud?** Sometimes its too slow. Colleagues who were not familiar with SAP system faced learning issues in the beginning. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It has helped to solve the problem of disjointed customer data by managing all the customer data together providing us a better insights. By the analytical tools, it has helped us to forecast better about sales ### 41. 'A Solution good enough to launch you into the Stratosphere' **Rating:** 4.5/5.0 stars **Reviewed by:** Joe B. | Brand Strategist , Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about SAP Sales Cloud?** Here's why i like it. Considering today's evolving technologies, SAP's Cloud Deployment is really something. You will appreciate its centralized customer overview. That its AI-driven means the insights, analytics and positive recommendations it unlocks can only empower you. SAP Sales Cloud is optimized for the mobile selling experience, with feasible forecasting and pipeline management. Which helps us target precisely, reach out more, retarget and forever retain. If there's a Solution built to ignite opportunities, transform fortunes, move us on up, launch us into the stratosphere thanks to its embedded intelligence this is it! **What do you dislike about SAP Sales Cloud?** On a minor note, i feel its UI needs modernising. Its mobile app sometimes is slow and clunky. On a major note, It needs to partner more beyond its ecosystem. Which i know it will sooner rather than later. **What problems is SAP Sales Cloud solving and how is that benefiting you?** As a Business Solution, SAP Sales Cloud gives is a unified overview of our customer base. It unlocks target market insights and analytics that drive our approach, targeting, engagement, pipeline management, retargeting and retention. Which all ensures streamlined process, customer success and improved outcomes. ### 42. 'How about a Business Development All-rounder!' **Rating:** 4.5/5.0 stars **Reviewed by:** Kayci J. | Business Development Lead , Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud's 360° lead on target markets, customer and tangible engagements sure rocks! The Platform let's us peep into needs, wants, preferences and trends superbly from all perspectives. Essentially helping us understand better, strategize, activate captivating campaigns that lead to lasting relationships, business and return on investments. You will love its generative AI and how you can use it to maximize performance and drive revenues. It's intelligent, has got the tools for you to engage successfully, has got the capability to move you on up! **What do you dislike about SAP Sales Cloud?** While it's an all-rounder, it doesn't integrate well with 3rd-party solutions outside its ecosystem. Its most glaring drawback. Minor downsides i have encountered with it naybe are slow user support at times though rarely. Occasional system glitches. But that's about it. **What problems is SAP Sales Cloud solving and how is that benefiting you?** It does just about everything key to Business Development, Income Generation and Account Management. Insights, Outreach Strategies, Captivating Campaigns, Marketing and much more. Keeps us a going concern, helps us discover and engage target markets, informs our leads tapping, tangible engagements and conversion. ### 43. " STREAMLINES PROCESSES, FOSTERS COLLABORATION & GIVES THE INSIGHTS NEEDED TO DOMINATE THE MARKET" **Rating:** 5.0/5.0 stars **Reviewed by:** Abe G. | Marketing Executive , Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about SAP Sales Cloud?** SAP Sales Cloud is a sales rocket-fuel and is a magnet for qualified leads. It sniffs out potential customers through website integrations and social media insights, turning the jungle into a target-rich environment. It's like having a bloodhound sniffing out the hottest deals. I mostly love the way it fosters a collaborative environment where sales reps, managers, and support teams work in beautiful harmony. Think A-Team of sales, with everyone having access to the same intel and battle plans. Internal communication becomes a breeze, deals get closed faster, and high fives all around. It unearths customer insights, tracks buying behaviors, and helps you tailor pitches with laser focus. It's like having a built-in X-ray machine for your customers, allowing you to see their needs with perfect clarity. It's a powerful, feature-rich platform that streamlines processes, fosters collaboration, and gives you the insights you need to dominate the market. **What do you dislike about SAP Sales Cloud?** SAP Sales Cloud is a revolutionary tool, but it's not a magic bullet. Setting it up and customizing it requires some muscle and there may be a slight learning curve at first. But it can become the mainstay of your sales success if you have the appropriate training and an open-minded attitude **What problems is SAP Sales Cloud solving and how is that benefiting you?** This excellent platform is a huge asset to the marketing department because it allows sales representatives, managers, and support staff to collaborate and communicate with ease. It also helps to identify consumer information and purchasing patterns, which allows sales presentations to be more tailored to the individual. Through integrations and social media data, it greatly improved lead generation, made it simpler to find qualified leads, and provided a visual pipeline for simple tracking, forecasting, and obstacle identification ### 44. Fantastic Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Khadija B. | SAP CONSULTANT, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about SAP Sales Cloud?** I like that SAP Sales Cloud handles the entire sales process, from lead generation to closing deals, providing a seamless experience for sales teams. It keeps all sales data in one place, reducing the risk of errors and duplication. **What do you dislike about SAP Sales Cloud?** There is always room for improvement especially within the Real Estate Business Model, Exemple : being able to manage properties visits, and after sales services. **What problems is SAP Sales Cloud solving and how is that benefiting you?** SAP Sales Cloud unifies the sales process, consolidating tasks like lead generation, opportunity management, and deal closing into one platform. This reduces inefficiencies caused by using multiple tools, improving overall sales team performance. ### 45. Flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about SAP Sales Cloud?** Ability to integrate SAP n non SAP applications or data sources **What do you dislike about SAP Sales Cloud?** Fearful lack of new features as V2 sales cloud is also out **What problems is SAP Sales Cloud solving and how is that benefiting you?** Lead generation ### 46. Best Integrated Software **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about SAP Sales Cloud?** Ease of use, layout is great, so many features that keeps on updating time to time, the customer support is great too. **What do you dislike about SAP Sales Cloud?** so far so good, sometimes there is latency while working, it disconnects automatically and it connects again. **What problems is SAP Sales Cloud solving and how is that benefiting you?** We can review all India sales data for each region and can make the best decision that improves the performance of the individual. ### 47. Sap sales cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about SAP Sales Cloud?** Its technology is very good everyone should learn it **What do you dislike about SAP Sales Cloud?** Nothing is there on dislike about sap sales cloud **What problems is SAP Sales Cloud solving and how is that benefiting you?** It is providing smooth process without any hazardous ### 48. Review of SAP Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Chaitanya S. | Business Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about SAP Sales Cloud?** The ease of customizing is the best about SAP Sales Cloud. Improves customer relationships as providing information about the customer needs. Improves sales performance and help us in forecasting **What do you dislike about SAP Sales Cloud?** Issues with the performance as sometimes itnis too slwo **What problems is SAP Sales Cloud solving and how is that benefiting you?** It helps to solve problem such as lack of real-time insights, and inefficiency. It solves as it have analytical tools that helps us to be more efficient and having more real time data for forecasting. ### 49. The good, the bad, and the SAP y **Rating:** 4.5/5.0 stars **Reviewed by:** Dhiraj K. | Market analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about SAP Sales Cloud?** The mobile app is a game changer. I mean, seriously. I'm always on the go, meeting clients, grabbing coffee, you name it. Being able to update stuff on my phone? Lifesaver. No more scrambling to remember details when I get back to my desk. **What do you dislike about SAP Sales Cloud?** Don't even get me started on the customization. Sure, they say you can tailor it to your needs, but unless you're some kind of SAP wizard, good luck with that. We ended up having to hire a consultant just to set things up the way we wanted. There goes the budget. **What problems is SAP Sales Cloud solving and how is that benefiting you?** Okay, so here's the deal with SAP sales cloud. It's kinda like that friend who's annoying but somehow still manages to save your butt all the time, you know? ### 50. One of the best sales cloud with immense scope **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about SAP Sales Cloud?** The UI/UX experience and ease of working makes it very easy to work with SAP clouds. **What do you dislike about SAP Sales Cloud?** Nothing specific as such, but there can be scope of improvement **What problems is SAP Sales Cloud solving and how is that benefiting you?** Store all the data in one place, everyone can easily access the data easily. ## SAP Sales Cloud Discussions - [Business road map in the next 5 years](https://www.g2.com/discussions/business-road-map-in-the-next-5-years) - 1 comment, 1 upvote - [Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.](https://www.g2.com/discussions/50473-businesses-always-required-customer-relationship-management-services-for-better-growth-and-maintenance-of-the-business-sap-crm-offers-the-solution-for-the-small-and-large-companies-to-get-customer-relationship-management-services-through-the-softwar) - 1 comment, 1 upvote - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) - 1 comment - [View SAP Sales Cloud pricing details and edition comparison](https://www.g2.com/products/sap-sap-sales-cloud/reviews?filters%5Bnps_score%5D%5B%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A08%3A25+-0500&secure%5Bsession_id%5D=be975c55-1147-4c7c-b7d9-21f10f058b17&secure%5Btoken%5D=6eb6dd370cee54d2ea765c83d027471fb615e04277813dd128112c197999ac60&format=llm_user) ## SAP Sales Cloud Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - [Deskpro](https://www.g2.com/products/deskpro/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Reflexion CAFM](https://www.g2.com/products/reflexion-cafm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## SAP Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top SAP Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews)