SAP S/4HANA Cloud Reviews & Product Details

SAP S/4HANA Cloud is a modular ERP designed for every business need, powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value. SAP S/4HANA Cloud is the foundational component of the SAP Business Suite, a seamlessly integrated system of applications, data, and AI that connects and optimizes every part of your business, enabling smarter decisions, real-time insights, and intelligent automation.

Product Website

Seller

SAP

Discussions

SAP S/4HANA Cloud Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

SAP S/4HANA Cloud stands for SAP Suite 4 HANA. It is an integrated enterprise resource planning (ERP) software for businesses of all sizes, in all industries, that require deep and broad functionality combined with a high degree of flexibility.

Overview by

Alejandro Barajas (Advocacy and Amplification, Global Customer Marketing CoE at SAP)

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

View More Pricing Information

SAP S/4HANA Cloud Integrations

(20)

Verified by SAP S/4HANA Cloud

SAP S/4HANA Cloud Media

SAP S/4HANA Cloud Demo - Order to Cash Dashboard

Manage the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.

SAP S/4HANA Cloud Demo - Sales Management Overview

Help ensure sales reps meet their goals with an overview of orders and key sales performance metrics and drill down to track the status of each order in real time and detect potential issues early.

SAP S/4HANA Cloud Demo - Purchasing Spend Dashboard

Make timely and intelligent decisions by weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.

SAP S/4HANA Cloud Demo - Operational Supplier Evaluation

Build a strong supplier network with a transparent overview of your suppliers. You can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.

SAP S/4HANA Cloud Demo - Overview Inventory Management

Get the visibility to manage supply chains effectively to help mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.

SAP S/4HANA Cloud Demo - Overview Inventory Processing

Enable real-time supply chain visibility and meaningful metrics. With customizable dashboards and reports, you can see real-time inventory and track the status of inbound and outbound deliveries.

Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.

Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI

Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.

SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.

Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.

Official Downloads

(5)

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BIKE24: Gearing up for improved process efficiency and visibility with SAP Cloud ERP

Matsuyoshi & Co., Ltd: Laying the digital foundation for growth for the next 100 years

Winncom: Achieving record revenue after streamlining operations and boosting sales visibility

G2 reviews are authentic and verified.

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Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

7/31/2025

"Updated version of SAP HANA that maintains and enhances the essence of cloud-based SAP"

5/5

What do you like best about SAP S/4HANA Cloud?

The main positive point compared to previous versions is that being cloud-based eliminates the need for high-capacity hardware in the company, which reduces recurring maintenance costs. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

It requires a steeper learning curve for certain users/administrators, the setup and licenses continue to be among the highest in the market for similar ERP solutions, and higher than previous versions of SAP and SAP HANA. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment

Mid-Market (51-1000 emp.)

10/21/2025

"Effortless Setup and Simple Configuration Out of the Box"

4.5/5

What do you like best about SAP S/4HANA Cloud?

Its easy to use out of the box. Configuration is much simpler than on premise. Also the interface is smooth. Subscription fee seems lower than other solutions. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Its a bit rigid, some document types cannot be created (such as maintenance order type). Workflow seems a bit underwhelming, we can only do simple flow. The most disappointing feature is Jouille, the AI is hard to set up and it’s capability is not as good as ChatGPT or Gemini. Even clients are not found of this feature Review collected by and hosted on G2.com.

Thomas M.

Mid-Market (51-1000 emp.)

11/4/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simple maintenance, but upgrade control needs improvement"

5/5

What do you like best about SAP S/4HANA Cloud?

simple maintenance, fast innovation, integration into the cloud, integration into SAP Cloud ALM and Focused Run, web access via browser, little security necessary Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Control of upgrades and release cycles, problems with transportation, if a transport over release cycles should be open, this leads to problems. Review collected by and hosted on G2.com.

Utkarsh D.

Developer

Computer & Network Security

Enterprise (> 1000 emp.)

5/24/2025

"Love the features of SAP S/4 HANA"

5/5

What do you like best about SAP S/4HANA Cloud?

I’ve been using SAP S/4HANA Cloud for some time now, and overall, it’s been a game changer for our business operations. The real-time insights and integration across departments really help us stay on top of everything—from finance to supply chain—without switching between multiple systems. Being cloud-based, it’s easier to scale and keeps us updated with the latest features without major downtime. The interface is much cleaner and more user-friendly than traditional ERPs, though it took some time to get used to. For companies looking to modernize and streamline their processes, I’d definitely recommend giving it a serious look. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I don’t like about SAP S/4HANA Cloud is that it can be pretty complicated to set up at first. It takes a good amount of time and effort to get everyone trained and comfortable with it. Sometimes the system feels a bit overwhelming, especially if your team isn’t used to SAP products. Also, while the interface is nicer than older versions, it’s not always super intuitive. And because it’s cloud-based, you don’t have as much freedom to customize things exactly how you want compared to on-premise solutions. Review collected by and hosted on G2.com.

What problems is SAP S/4HANA Cloud solving and how is that benefiting you?

SAP S/4HANA Cloud has really helped us simplify and speed up our invoice management process. Before, handling invoices was time-consuming and prone to errors because data was scattered across different systems. Now, with everything integrated in real-time, we get instant visibility into invoice status, approvals, and payments. Automation reduces manual data entry and errors, which saves a lot of time and avoids delays. This has improved our cash flow management and vendor relationships since payments are more accurate and timely. Overall, it makes the whole invoicing process smoother and much less stressful for the finance team. Review collected by and hosted on G2.com.

Nivin Tom C.

Senior executive programme management office

Enterprise (> 1000 emp.)

10/10/2025

"Using for 5 years, simple and easy to use."

4/5

What do you like best about SAP S/4HANA Cloud?

Faster implementation and lower TCO (Total Cost of Ownership)

Reduced downtime with automated updates

Improved collaboration and visibility across departments Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Change management can be demanding due to frequent releases

Licensing and cost structure can be complex to manage

Need for strong alignment between business and IT for smooth adoption Review collected by and hosted on G2.com.

asma A.

Project Manager

Mid-Market (51-1000 emp.)

9/26/2025

"it will be new era of SAP, no more SAP ERP will be in Market in sometime."

5/5

What do you like best about SAP S/4HANA Cloud?

Business control with user friendly use. SAP S4 introduce new reporting tools with more faster processing. it is top in the market and SAP after implementing support is best. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Transformation process is little long where most of the time people going green field implementations which is costly, old enhancements in system which still not available in S/4 hana will be lost Review collected by and hosted on G2.com.

Ankit K.

supply chain manager

Small-Business (50 or fewer emp.)

8/28/2025

"Supply chain manager"

4/5

What do you like best about SAP S/4HANA Cloud?

Speed and process management, best part is we can manage the mrp from the sap s/4 and clean to build reports for global supply manager to support demand for global teams Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Sometime bit slow, and the UX UI is outdated and its a lot of information to process to start with but once you are able to spend Time in the system is good Review collected by and hosted on G2.com.

Deepak K.

Enterprise (> 1000 emp.)

5/19/2025

"SAP S/4 TMS Money Saver"

5/5

What do you like best about SAP S/4HANA Cloud?

The SAP S/4 Hana Cloud is very complex to implement but after its implemented you see the value. We are on SAP for many years and now we implemented SAP TMS on S/4 Hana cloud and its amazing. We have saved a lot of transportation cost after consolidating our shipments smartly. There is huge possibility to save cost for the organization. SAP TMS provides a lot of opportunity to save cost. Its is easy to integrate with other SAP applications. And from end user perspective its way more easier to use. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Its not about the cloud but connecting with SAP support is very challenging, there are multiple departments within SPA support and that makes it tough to reach out the right team. Review collected by and hosted on G2.com.

Sourav G.

Distribution Officer

Enterprise (> 1000 emp.)

7/1/2025

"A Deep Dive into SAP S/4HANA’s Performance and Benefits"

4/5

What do you like best about SAP S/4HANA Cloud?

speed of transaction processing and reporting. What used to take hours in legacy systems now takes minutes or even seconds, whether it’s financial consolidation, inventory checks, or customer order processing. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Requires skilled consultants and training for end-users & Licensing model may be complex for some organizations Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

11/5/2025

"Future-Proof, Secure, and Easy to Start with Proven Technology"

4/5

What do you like best about SAP S/4HANA Cloud?

Future proof with fous on security running on stable hyperscaler easy to start with technology has been proven at different customers worldwide so no e Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

the support technical mostly from the SAP RISE Private Cloud team is not very professional and sometimes slow also very important to have good sizing being done before moving to it Review collected by and hosted on G2.com.