# Litmos Reviews
**Vendor:** Litmos  
**Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 698
## About Litmos
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. Litmos empowers users to optimize training with Litmos’ AI Assistant. Natural language interaction personalizes learning journeys, improving knowledge retention and engagement. Managers also gain actionable insights to refine training and track progress, driving organizational excellence. Litmos’ proprietary AI infrastructure safeguards your data. Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.



## Litmos Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Litmos, finding it intuitive and seamless for effective learning experiences. (107 reviews)
- Users praise the **exceptional customer support** at Litmos, highlighting responsiveness and valuable assistance throughout the onboarding process. (62 reviews)
- Users appreciate the **user-friendly interface** and **localization features** of Litmos, enhancing usability and support. (57 reviews)
- Users appreciate the **user-friendly course creation** features of Litmos, facilitating smooth implementation and effective content delivery. (52 reviews)
- Users find Litmos to be **intuitive and user-friendly** , making the implementation process smooth and straightforward. (43 reviews)
- Users value Litmos for its **ease of course creation and efficient management** of compliance training across various needs. (42 reviews)
- Customizability (39 reviews)
- Helpful (39 reviews)
- Customization (32 reviews)
- Content Quality (30 reviews)

**What users dislike:**

- Users find **reporting issues** frustrating, making it hard to track progress and locate compliance data effectively. (42 reviews)
- Users find the **reporting features inadequate** , citing complexity and inefficiency in generating necessary data and insights. (41 reviews)
- Users express frustration over **inadequate reporting** , finding it cumbersome and confusing for data analysis and configuration. (32 reviews)
- Users find Litmos has **limited functionalities** , resulting in challenges with integrations and customization for a personalized learning experience. (28 reviews)
- Users face challenges with **limited customization** in Litmos, requiring extra costs and programming skills for adjustments. (25 reviews)
- Users experience **missing features** in Litmos, such as limited customization and slow support resolution times. (25 reviews)
- Feature Issues (23 reviews)
- Integration Issues (14 reviews)
- Not User-Friendly (14 reviews)
- Learning Curve (13 reviews)

## Litmos Reviews
  ### 1. Litmos is a great learning management system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcia S. | Corporate Internal Training Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2020

**What do you like best about Litmos?**

We have worked with Litmos since 2018 and I have to say everything has been great with the company! The implementation process was easy, and they give you someone who guides you through the process. They give you training courses to help you set things up as well. Their customer support is great; all our Account Reps and Managers we have had over the years have been awesome! The system works great for us and meets our needs. There are some things that I am wishing for in the future, but the great thing is you can give your suggestions on what you would like to see with Litmos and then vote on it. That is how they enhance their system through customer feedback, which I think is great! Their online library has good material as well. I just love everything about Litmos! Great product!

**What do you dislike about Litmos?**

Honestly, the only thing I dislike about Litmos is the fact that you cannot select all when sending out email notifications to the learners in the system. When you select all it is just everyone on that page, so if you have over 1k learners training to a course, you have to send out email notifications page by page. It is very time consuming.

**Recommendations to others considering Litmos:**

We have looked at other systems, and we noticed that if you make a wish list of everything you want to accomplish in the LMS, it makes it easier to select the right one. Play around in the system to see if you would like it for the company. Ask a lot of questions.

**What problems is Litmos solving and how is that benefiting you?**

We are using Litmos to train on our controlled documents so we stay 21 CR Part 11 compliant with the FDA. We used to train on documents and then sign a training report which was filed in the company by department and month/date for each document. The Regulatory team would conduct internal audits on the departments to make sure everyone is training to the correct documents based on their job duties and job title.

It was very labor intensive with a lot of paperwork. Now that it went electronic, we hope that the auditing will improve and there won't be that many CAPA issued internally. Hopefully the FDA if they show up to audit us, we can have a successful audit with them. We have stream-lined the process for the company and all our divisions. We also use the system for any internal training that we execute throughout the company as well.

We started to implement competency-based quizzes into the training and using their Boost feature. This is helping us gauge who is actually comprehending the training documents and who still needs more training. 

We also are using ILT for training sessions through Teams, so we can run reports to log who attended the training on what days in case there are questions from the FDA in the future on something.

  ### 2. Superb Litmos support and courses, but reporting and escalation rules can be clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** John M. | L&amp;D Specliast, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Litmos?**

The support from Litmos is superb, check in's are brilliant and nothing is ever too much to ask! The Litmos LMS system is really good and for both creating content and monitoring compliance - let alone the amount of courses available off the shelf! The ability to SCORM file in is brilliant, it has opened up many possibilities we are currently exploring to make the learning even more interactive.

**What do you dislike about Litmos?**

Some of the reporting aspects are a little overcomplicated, but there is help available via the Dojo and other useful links. Some of the functionality such as quirky escalation rules means you cannot select all users and must go through each individual page to reset some - in a recent case 35 pages was needed to select all users.

**What problems is Litmos solving and how is that benefiting you?**

They are solving our Training Needs Analysis issue which we have been looking the do for some time. This will mean we are 'water tight' when it comes to audit.

  ### 3. Litmos: Innovative and Intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley D. | Undergraduate Faculty , Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Litmos?**

A highly desired feature has finally rolled out to Litmos customers, which is the Custom Roles & Permissions option! We are a complex organization comprised of various personnel/departments with unique positions and responsibilities. This new Litmos feature will allow us to streamline those unique users into a more intuitive role that suites their needs within the platform. This is truly a gamechanger for how we utilize Litmos across our global network!

**What do you dislike about Litmos?**

One area of improvement for Litmos is the reporting feature. They are working on updating this feature, which we appreciate!

**What problems is Litmos solving and how is that benefiting you?**

For years, our various training areas throughout the organization have been housed and delivered via different avenues and platforms. The organization lacked a central platform where all areas of organizational training could be created, housed, and delivered. Litmos has solved this problem, and it's been a long time coming for the organization!

  ### 4. A nearly 10-year partnership with Litmos has enabled us to provide quality mandatory trainings.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tim . | Director of Special Projects &amp; Online Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Litmos?**

The ease of use for many in our 29 child accounts. The autonomy that they have over our accounts and the leadership we can provide as a parent account. The recent shift in Litmos account management - customer success has also be very welcomed. We have an outstanding group of customer support, most specifically our Custom Success Manager, Corinne LaPlaca. She has exceeded expectations and then some. Our User Group is very strong and even stronger over the past year with our connection to Corinne and the rest of the team at Litmos (Victoria & Stephanie).

**What do you dislike about Litmos?**

Litmos Support, although solid at times, can be difficult to connect with on certain issues.

**What problems is Litmos solving and how is that benefiting you?**

Provides the right learning managment system to enable quality mandatory trainings to be provided to staff who serve people with intellectual and developmental disabilities throughout New York State.

  ### 5. User-Friendly Platform with Excellent Support—Premium Features Worth the Investment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue N. | Senior Director Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Litmos?**

The Litmos platform for administrators is very user friendly. I appreciate the continuous improvements which are so intuitive that no announcement or training is needed.  Our account manager provides great support, checking in with us regularly, and recommending improvements.

**What do you dislike about Litmos?**

If your organization can only afford a baseline package, you'll miss out on great functionality like their AI features, which - consequently - translate to a less-than-ideal end user experience.  Make the extra investment.  It's worth it!

**What problems is Litmos solving and how is that benefiting you?**

Litmos ensures ease of access by our employees, enabling us to ensure we drive mandatory training on a set schedule.  The automated reminders make accountability and visibility to leadership easy.  In addition, Litmos makes it very easy for us to create, publish, and assign custom training quickly.

  ### 6. Ahead of the curve while staying easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louise J. | Training and Development, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2020

**What do you like best about Litmos?**

The ease of use for creating your own content along with the ability to bolt on LITMOS Heroes, thousands of pre-prepared content.  This allows us to keep the internal culture key while also allowing staff to develop in other ways.  When we were looking for an elearning platform there were lots of companies out there however we needed the basics to be done well - this strong foundation along with their continual development made them the perfect partner for us.

**What do you dislike about Litmos?**

At the beginning the support wasn't as robust as it is now, the UK team have an excellent customer liaison.  There has been a marked improvement in their support over the last 12 months.

**What problems is Litmos solving and how is that benefiting you?**

We wanted to turn our learning platform into an appraisal platform, using the existing functionality along with help bespoking it we are able to find something to meet our needs.  We have used the platform to increase confidence in sales teams when they complete their yearly financial and insurance exams - leading to less time out of the business and more motivation.

  ### 7. Streamlined Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Litmos?**

I like the flexibility with the team structure in Litmos. It really helps because at our company, we have specific reporting needs and a chain of command. Litmos allows people to see down their chain of command without having to sort their own data, which is super helpful. Plus, we can give the right permissions at the right spot, making learning delivery more efficient. This setup also lets us automate training delivery based on job title and location, which fits perfectly with our operational needs.

**What do you dislike about Litmos?**

I wish the activities dashboard kept more than sixty days of data. Sometimes, we have to do an audit and look back at things that happened more than sixty days ago. The reporting engine generally takes care of this issue, so it's not a big deal.

**What problems is Litmos solving and how is that benefiting you?**

Litmos automates training delivery for our 350+ locations, eliminating manual intervention. It organizes training based on job title and location, providing flexibility in team structure to meet reporting and learning needs without sorting data manually.

  ### 8. Solid Training Tool with Excellent Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Paige P. | Senior Manager, Workforce Development and Training

**Reviewed Date:** February 17, 2026

**What do you like best about Litmos?**

I really appreciate how helpful the Litmos customer support has been. The platform's ability to create content and manage learning paths is a valuable resource for our team training days. It's great that Litmos helps us stay on top of compliance and provides opportunities for growth, aligning with our mission of distributing food and ending hunger in Eastern Massachusetts. Plus, from what I understand, the initial setup with Litmos was very easy, thanks to their support.

**What do you dislike about Litmos?**

I'd love to be able to add or modify the columns in reports to better understand the usage of Litmos. It would also be great to have team members rate content and for me to see those ratings to determine what material stands out and what could be improved.

**What problems is Litmos solving and how is that benefiting you?**

Litmos helps us onboard, train, and develop team members, supporting our goal of a future-ready workforce. It manages learning paths, complies with regulations, and facilitates growth. The customer support is fantastic, assisting us in fulfilling our mission more effectively.

  ### 9. Easy Setup, Robust AI Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barbara C.

**Reviewed Date:** February 10, 2026

**What do you like best about Litmos?**

I really like how easy the Litmos platform is to navigate, whether from the admin perspective or user perspective. The courses that are already created and available in the library are a great feature. Plus, the AI tool for creating courses is awesome because it is very easy to use, making course creation a breeze. It's so user-friendly and comprehensive that we didn't have to invest much in training to roll out the system to users.

**What do you dislike about Litmos?**

The AI course creation would benefit from having the assessment questions also being made by AI. The documentation upload process needs fixing to make it easier for users to sign and upload documents.

**What problems is Litmos solving and how is that benefiting you?**

I use Litmos for compliant tracking, analytics, and learning management. It's easy to navigate, from an admin to user perspective, with a course library and AI tools for course creation. It helps roll out the system to users without much training needed.

  ### 10. Customizable, Secure, and Continuously Improving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hunter S.

**Reviewed Date:** February 10, 2026

**What do you like best about Litmos?**

I like that Litmos is always iterating on their design, constantly trying to improve and make it better and more appealing both visually and technically. I'm especially fond of the option customization for the learner dashboard and login page, which has been greatly beneficial. Plus, the integrations with SaaS single sign-on are really handy. The ongoing improvements to the reporting features and functionality are also a big positive for me, especially how they allow different people to function in their own custom roles and positions. Permissions have been a game changer for us.

**What do you dislike about Litmos?**

I think they could do more with the reporting feature allowing us to filter things differently and just making it a little more straightforward. Also, it would be great if the manager portal had a little more functionality in terms of changing their learners' enrollments and things like that and being able to adjust those features and customize those for ourselves.

**What problems is Litmos solving and how is that benefiting you?**

Litmos solves the problem of having continuity across platforms by consolidating training content, making it easy to track and providing one source of truth.


## Litmos Discussions
  - [How do I use this program to its maximum potential?](https://www.g2.com/discussions/how-do-i-use-this-program-to-its-maximum-potential) - 3 comments, 1 upvote
  - [How do I print out gamification badges?](https://www.g2.com/discussions/how-do-i-print-out-gamification-badges) - 1 comment, 1 upvote
  - [At some point I would like to discuss some of the Litmos Limitations as I call them.](https://www.g2.com/discussions/15177-at-some-point-i-would-like-to-discuss-some-of-the-litmos-limitations-as-i-call-them) - 1 comment, 1 upvote
  - [Is the API a development priority?](https://www.g2.com/discussions/14368-is-the-api-a-development-priority) - 1 comment, 1 upvote
  - [How can we make the system faster?](https://www.g2.com/discussions/13899-how-can-we-make-the-system-faster) - 1 comment, 1 upvote

- [View Litmos pricing details and edition comparison](https://www.g2.com/products/litmos/reviews/litmos-review-2900816?section=pricing&secure%5Bexpires_at%5D=2026-05-26+05%3A21%3A50+-0500&secure%5Bsession_id%5D=45c26df6-9a5b-4d43-96f2-a4eaf1b360d0&secure%5Btoken%5D=2a6dda735aba8e3cb937731bf90cd1753e209fff05154a9b22eb4242c9ad9669&format=llm_user)
## Litmos Integrations
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## Litmos Features
**Training & eLearning**
- Content Creation
- Content Libraries

**Training & eLearning**
- Manager Portals
- Content Libraries

**Platform Basics**
- Integrations
- Multiple Content Types
- Mobility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Learning Content - Ethics and Compliance Learning**
- Standard Courses
- Authoring
- Internal Policies
- Programs
- External Courses

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Training & Learning**
- Self-paced
- Content Creation
- Content Storage and Management
- Quiz Capabilities
- Certification Engine

**Ethics - Ethics and Compliance Learning**
- Offensive Behavior
- Business Ethics
- Code of Conduct

**Agentic AI - Course Authoring**
- Adaptive Learning
- Natural Language Interaction

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Data & Analytics**
- Visualization
- Learner tracker
- Analytics

**Compliance - Ethics and Compliance Learning**
- Corporate Compliance
- Department Specific Content
- Safety
- Industry Specific Content

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Certifications - Ethics and Compliance Learning**
- Renewals
- Job Related
- Regulatory

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**LMS Marketplace**
- E-Commerce
- Course Marketplace
- Subscriptions

**Reporting - Ethics and Compliance Learning**
- Feedback
- Performance
- Non Compliance

**Interface**
- White Labeling
- Multilingual

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

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