User interface is quite intuitive and the tool is easy to use. Review collected by and hosted on G2.com.
It requires a lot of manual work and and review process is not entirely clear. Review collected by and hosted on G2.com.
User interface is quite intuitive and the tool is easy to use. Review collected by and hosted on G2.com.
It requires a lot of manual work and and review process is not entirely clear. Review collected by and hosted on G2.com.

Ready to use ref. content helps EA design meta data models Review collected by and hosted on G2.com.
Support is too complicated to get the right requirements through Review collected by and hosted on G2.com.

LeanIX EAM is very extensible and with some thought and planning can help solve a number of inventory issues.
It is easy to use and the license model means it is open to everyone without beign expensive.
The support to extend the metamodel was good, and the ongoing developments to solve problems, like contract management Review collected by and hosted on G2.com.
Extra module though not always needed. DIscontinuation of the SaaS discovery product, the out of the BOX Integrations are great but a bit limited, and building our own requires resource we dont have to hand. Review collected by and hosted on G2.com.
Organization of applications and capabilities to provide a view on rationalization Review collected by and hosted on G2.com.
Diagramming could use integrations with popular platforms like lucidcharts Review collected by and hosted on G2.com.
Thanks so much for the review! Glad to hear SAP LeanIX is helping your team get a clear view of your applications and support rationalization efforts.
You mentioned diagramming — totally hear you. If you haven’t seen it yet, we have an integration with Lucidchart that might help: https://docs-eam.leanix.net/docs/lucidchart-integration
Appreciate you taking the time to share your feedback — it helps us keep making the product better for teams like yours.
See how SAP LeanIX improvedIt connects with SAP Signavio and provides with great visibility Review collected by and hosted on G2.com.
It could have a better UX that helps to understand roadmaps Review collected by and hosted on G2.com.
Thanks for the great feedback! Really glad to hear SAP LeanIX is helping you visualize your application landscape and connect the dots with SAP Signavio — that level of visibility can make a big difference.
We’re always looking to improve, so if you have specific suggestions, we’d love to hear them. Feel free to reach out to your Customer Success contact — we collect this kind of feedback for our UX improvement board.
Since you mentioned the roadmap UX, you might find this guide helpful in the meantime: https://docs-eam.leanix.net/docs/roadmap-report. It covers how to get the most out of that view.
Thanks again for sharing your experience!
See how SAP LeanIX improved
LeanIX is a great tool to start your EA practice journey. Its prebuilt framework allows to create models very quickly to show how the current technology landscape supports the business.
Prebuilt reports also support use cases like Application Portfolio Management quickly and efficiently.
Prebuilt integrations with ServiceNow allowed us to rapidly and accurately build our Application landscape baseline architecture.
Customer support is amazing! Fast and always eager to acompany us in our journey. Review collected by and hosted on G2.com.
Is requires more flexible diagraming capabilities to support Solution Architecture design. Review collected by and hosted on G2.com.
LeanIX has enabled our organisation to provide insights into our technology environment, including current and future state. All without the architect having to be in the room. The ability to quickly establish dashboards and portals for specific user groups as well as the overall ease of use has enable us to scale our architecture practice - only 10% of our user bases is in the architcture team. Review collected by and hosted on G2.com.
There are few faults that warrant a dislike. The hardest part to grasp for our users is the differene bwtween Application and IT component, but that isnot a LeanIX problem. Review collected by and hosted on G2.com.
Intuitive and user friendly.
Connection between capability and process.
Easy customization
Enterprise view with intergration capability Review collected by and hosted on G2.com.
Nothing at this point. Will provide feedbace in the future. Review collected by and hosted on G2.com.

LeanIX is easy to use, provides great out of the box templates and standards, but at the same time allows for customization. Review collected by and hosted on G2.com.
There are many ways to tackle/document use cases in the tool, this is both a pro and a con. It requires the EA team to work on internal standards and recommandations when implementing.
Executive presentation in the tool can be improved Review collected by and hosted on G2.com.

Well defined out of the box meta-data model
Out of the box integration with ServiceNow
Licensing model based on number of applications (NOT number of users)
Easy to use interface
Out of the box reports and dashboards Review collected by and hosted on G2.com.
I don't have anything that I dislike. I would like to see more AI capabilities and dashboard customization capabilities. Review collected by and hosted on G2.com.