SAP Field Service Reviews & Product Details


What is SAP Field Service?

Increase field service efficiency while ensuring SLA compliance with field service software Meet service demands consistently by organizing, planning, and dispatching resources with our field service solutions. Empower your workforce to effectively manage the complete lifecycle of service orders with automated processes and the ability to view orders in real time.

Write a Review

SAP Field Service Profile Details

SAP Field Service Profile Details

Vendor
SAP
Description
Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.
Company Website
Year Founded
1972
Total Revenue (USD mm)
23,461
HQ Location
Walldorf, Germany
Phone
+1 (800) 872-1727
Ownership
NYSE: SAP SE
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
126,920
Twitter
@SAP
Twitter Followers
260,613
Show moreShow fewer

Companies Using SAP Field Service

Hillarys Blinds
alfanar
Avsplatform
Findyourgap
Spineintel

SAP Field Service Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Region
Write a Review
1-3 of 3 total SAP Field Service reviews

SAP Field Service Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-3 of 3 total SAP Field Service reviews
Copy Review URL
Business Support Consultant (Materials Buyer)
Utilities
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"SAP Review"

What do you like best?

I like the reporting capabilities and ease of use after orientation to the system.

What do you dislike?

I dislike the codes to get to different screens. You may not even know that a screen or option exists if you don't know the code to it.

What problems are you solving with the product? What benefits have you realized?

It is an excellent system for requisition and PO creation as well as invoicing and reporting.

Copy Review URL
UM
Validated Reviewer
Review Source
Copy Review URL

"User Interface and Functionality Needs Updating"

What do you like best?

There aren't too many steps for entering my time sheets which is nice. The best part is the copy from previous day's hour function.

What do you dislike?

Entering time is tedious- the system should remember previous schedules, especially if you work the same hours each week, and let you copy entire time sheets. Additionally, they don't provide detailed instructions for using other functions such as expense sheet entry. Password recovery is also a nightmare.

What problems are you solving with the product? What benefits have you realized?

I am required to use the FieldGlass tool by my employer, but if it were up to me I'd chose a newer software that's been updated more recently and has a more easy going and friendly user interface. The fact that there's not an easy to use mobile app is concerning given the potential is certainly there.

Copy Review URL
Administrative Assistant
Apparel & Fashion
Enterprise
(10,001+ employees)
Validated Reviewer
Review Source
Copy Review URL

"Easy to Maneuver thru familair functions"

What do you like best?

The ability to set some parameters so they don't change

What do you dislike?

Some fields can't be set to stay they same so that the same input doesn't;'t have to be keyed in repeatedly. Should be able to get to another screen on the screen you are currently using.

What problems are you solving with the product? What benefits have you realized?

Purchases

There are not enough reviews of SAP Field Service for G2 to provide buying insight. Below are some alternatives with more reviews:

1
MapAnything, a Salesforce company Logo
MapAnything, a Salesforce company
4.3
(205)
Leading Location Intelligence Tool for Salesforce | Leverage mapping and optimization technologies to maximize the productivity of sales and service resources.
2
Geopointe Logo
Geopointe
4.2
(189)
Geopointe location-enables Salesforce allowing Customers to apply geography to business processes and streamline efficiencies. Use Geopointe to transform your Salesforce data into business insights, visualize your Salesforce data geographically and reveal hidden trends to better understand the where in your data.
3
Microsoft Dynamics 365 for Field Sales (formerly FieldOne Sky) Logo
Microsoft Dynamics 365 for Field Sales (formerly FieldOne Sky)
3.9
(133)
FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.
4
mHelpDesk Logo
mHelpDesk
4.0
(132)
Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.
5
Jobber Logo
Jobber
4.2
(122)
No-nonsense customer management, scheduling and invoicing software for field services.
6
Oracle Field Service Cloud Logo
Oracle Field Service Cloud
3.9
(123)
TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.
7
Skedulo Logo
Skedulo
4.2
(99)
Enterprise Workforce Management
8
Housecall Pro Logo
Housecall Pro
4.4
(85)
The premier all-in-one field service management and CRM marketing tool for service professionals
9
Pega Platform Logo
Pega Platform
4.2
(126)
Pega is the only industry-leading platform that allows you to build scalable, enterprise-grade CRM, Digital Process Automation, BPM, Case Management, and AI apps, all on one unified platform.
10
Kickserv Logo
Kickserv
4.2
(79)
A CRM for the mobile work force providing field service automation
Show more

SAP Field Service User Ratings

3.3
Ease of Use
Average: 8.4*
5.0
Quality of Support
Average: 8.5*
* Field Service Management Category
Do you work for SAP Field Service?

SAP Field Service Categories on G2