---
title: SAP Extended Enterprise Content Management by OpenText Reviews
meta_title: 'SAP Extended Enterprise Content Management by OpenText Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SAP Extended Enterprise Content Management by OpenText works for a business
  like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 9
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# SAP Extended Enterprise Content Management by OpenText Reviews
**Vendor:** SAP  
**Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 9
## About SAP Extended Enterprise Content Management by OpenText
The SAP Extended Enterprise Content Management (SAP Extended ECM) application by OpenText covers everything from document and records management to information retrieval and collaboration by connecting e-mails, documents, and other content to core business processes



## SAP Extended Enterprise Content Management by OpenText Pros & Cons
**What users like:**

- Users value the **improved process efficiency** and seamless integration with SAP, enhancing productivity and content management. (2 reviews)
- Users praise the **seamless integration with SAP systems** , enhancing enterprise content management and organization efficiently. (2 reviews)
- Users value the **seamless integration** with SAP systems, enhancing efficiency in managing enterprise content easily. (1 reviews)
- Users value the **seamless integration** of SAP Extended ECM, enhancing efficient management of enterprise content effortlessly. (1 reviews)
- Users value the **intuitive integration** with SAP systems, enabling efficient management of enterprise content in a familiar interface. (1 reviews)
- Organized Design (1 reviews)
- Process Improvement (1 reviews)

**What users dislike:**

- Users find the **complex hierarchy** challenging, making navigation difficult and less intuitive for effective use. (1 reviews)
- Users find the **complexity and steep learning curve** of SAP Extended ECM overwhelming, particularly for newcomers. (1 reviews)
- Users find the **lack of tutorials** makes SAP Extended ECM difficult to navigate and understand. (1 reviews)
- Users find the **steep learning curve** of SAP Extended ECM overwhelming, particularly for those unfamiliar with SAP or OpenText. (1 reviews)
- Users find the **navigation to be complex** , making it difficult to efficiently use SAP Extended Enterprise Content Management. (1 reviews)
- Not User-Friendly (1 reviews)
- Steep Learning Curve (1 reviews)
- Technical Knowledge (1 reviews)

## SAP Extended Enterprise Content Management by OpenText Reviews
  ### 1. Efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emeka O. | Staff Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about SAP Extended Enterprise Content Management by OpenText?**

It integrates well with other SAP platforms

**What do you dislike about SAP Extended Enterprise Content Management by OpenText?**

It's complex for and not so easy to navigate through

**What problems is SAP Extended Enterprise Content Management by OpenText solving and how is that benefiting you?**

It benefits people around me. I see how it helps them integrate across other sap systems

  ### 2. Transferring the file and sharing important documents

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sumit J. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2022

**What do you like best about SAP Extended Enterprise Content Management by OpenText?**

Transferring the file and sharing important documents is very easy and user needs minimal or no training for start using it

**What do you dislike about SAP Extended Enterprise Content Management by OpenText?**

There is nothing as such for me as works fine

**Recommendations to others considering SAP Extended Enterprise Content Management by OpenText:**

I have been using other CMS in past, however the easiness it comes with this tool is unmatched

**What problems is SAP Extended Enterprise Content Management by OpenText solving and how is that benefiting you?**

Allows transfer of large files over a network connection, User freindly cooloration and reduces the need to maintain a central file server that is always online

  ### 3. Single solution for record management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about SAP Extended Enterprise Content Management by OpenText?**

Single platform for record storage, Archiving the record, and streamlined process.

**What do you dislike about SAP Extended Enterprise Content Management by OpenText?**

Nothing about it that I dislike. Useful tool.

**Recommendations to others considering SAP Extended Enterprise Content Management by OpenText:**

Its good tool

**What problems is SAP Extended Enterprise Content Management by OpenText solving and how is that benefiting you?**

Content Integrity
Increase speed and adaptability to change
good content management system
Improve overall information management

  ### 4. SAP

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about SAP Extended Enterprise Content Management by OpenText?**

SAP is convenient for having different apps going at once

**What do you dislike about SAP Extended Enterprise Content Management by OpenText?**

The sign in process is sometimes difficult. You have to refresh the system in order to sign in again

**What problems is SAP Extended Enterprise Content Management by OpenText solving and how is that benefiting you?**

You are able to see multiple apps in one window. This makes it easy for work


## SAP Extended Enterprise Content Management by OpenText Discussions
  - [Is it possible to attach the common purchase requisition document (ArchiveLink Declaration is used) to Multiple PRs.](https://www.g2.com/discussions/is-it-possible-to-attach-the-common-purchase-requisition-document-archivelink-declaration-is-used-to-multiple-prs) - 1 upvote

- [View SAP Extended Enterprise Content Management by OpenText pricing details and edition comparison](https://www.g2.com/products/sap-extended-enterprise-content-management-by-opentext/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A07%3A58+-0500&secure%5Bsession_id%5D=1180a6a7-533a-4f15-9025-944a9b33c48d&secure%5Btoken%5D=398d9286dd0ca4dcca08c85f13d76c1cc1e409f6b9fd4ec88d3de128e94943c5&format=llm_user)

## SAP Extended Enterprise Content Management by OpenText Features
**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top SAP Extended Enterprise Content Management by OpenText Alternatives
  - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,038 reviews)
  - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,478 reviews)
  - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)

