# Top 10 SAP Customer Identity and Access Management Alternatives & Competitors **Average Rating:** 4.1/5 **Total Number of Reviews:** 30 The Customer Identity and Access Management (CIAM) Software solutions below are the most common alternatives that users and reviewers compare with SAP Customer Identity and Access Management. Customer Identity and Access Management (CIAM) Software is a widely used technology, and many people are seeking simple, productive software solutions with social login and consent and preference management. Other important factors to consider when researching alternatives to SAP Customer Identity and Access Management include features and security. The best overall SAP Customer Identity and Access Management alternative is Okta. Other similar apps like SAP Customer Identity and Access Management are Microsoft Entra ID, Frontegg, Salesforce Headless 360 Platform (formerly Salesforce Platform), and LastPass. SAP Customer Identity and Access Management alternatives can be found in [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) but may also be in [Password Managers](https://www.g2.com/categories/password-managers) or [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam). ## Best Paid & Free Alternatives to SAP Customer Identity and Access Management - [Okta](https://www.g2.com/products/okta/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Frontegg](https://www.g2.com/products/frontegg/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - [1Password](https://www.g2.com/products/1password/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) - [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) ## Top 10 Alternatives to SAP Customer Identity and Access Management Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how SAP Customer Identity and Access Management stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Marketing and Advertising, and Education Management, and find the best product for your business. ### 1. [Okta](https://www.g2.com/products/okta/reviews) By Okta **Average Rating:** 4.5/5 **Total Reviews:** 1,309 Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core of our Okta Workforce Identity and Customer Identity Clouds, business leaders and developers can focus on innovation and accelerate digital transformation, thanks to customizable solutions and more than 7,000 pre-built integrations. We’re building a world where Identity belongs to you. Learn more at okta.com. Reviewers say compared to SAP Customer Identity and Access Management, Okta is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs Okta](https://www.g2.com/compare/okta-vs-sap-customer-identity-and-access-management) **Compare Okta with other alternatives:** - [Okta vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-okta) - [Okta vs Frontegg](https://www.g2.com/compare/frontegg-vs-okta) - [Okta vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/okta-vs-agentforce-360-platform-formerly-salesforce-platform) - [Okta vs LastPass](https://www.g2.com/compare/lastpass-vs-okta) - [Okta vs 1Password](https://www.g2.com/compare/1password-vs-okta) - [Okta vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-okta) - [Okta vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-okta) - [Okta vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-okta) - [Okta vs NordPass Business](https://www.g2.com/compare/nordpass-business-vs-okta) ### 2. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) By Microsoft **Average Rating:** 4.5/5 **Total Reviews:** 912 Entra ID is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications. Reviewers say compared to SAP Customer Identity and Access Management, Microsoft Entra ID is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-sap-customer-identity-and-access-management) **Compare Microsoft Entra ID with other alternatives:** - [Microsoft Entra ID vs Okta](https://www.g2.com/compare/microsoft-entra-id-vs-okta) - [Microsoft Entra ID vs Frontegg](https://www.g2.com/compare/frontegg-vs-microsoft-entra-id) - [Microsoft Entra ID vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/microsoft-entra-id-vs-agentforce-360-platform-formerly-salesforce-platform) - [Microsoft Entra ID vs LastPass](https://www.g2.com/compare/lastpass-vs-microsoft-entra-id) - [Microsoft Entra ID vs 1Password](https://www.g2.com/compare/1password-vs-microsoft-entra-id) - [Microsoft Entra ID vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-microsoft-entra-id) - [Microsoft Entra ID vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id) - [Microsoft Entra ID vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-microsoft-entra-id) - [Microsoft Entra ID vs NordPass Business](https://www.g2.com/compare/microsoft-entra-id-vs-nordpass-business) ### 3. [Frontegg](https://www.g2.com/products/frontegg/reviews) By Frontegg LTD **Average Rating:** 4.8/5 **Total Reviews:** 365 Frontegg is a platform for SaaS companies, offering out-of-the-box Enterprise-Readiness products for very quick integration as features into an existing SaaS web application. Frontegg components are all customer-facing and include the UI, backend, and Data layers.  The feature-set includes Granular Roles & Permissions, SAML and SSO, Audit logs, Reports, Notification center, and more. The integration of a feature is very quick and shouldn't take more than a few hours of work from a full stack developer. Reviewers say compared to SAP Customer Identity and Access Management, Frontegg is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs Frontegg](https://www.g2.com/compare/frontegg-vs-sap-customer-identity-and-access-management) **Compare Frontegg with other alternatives:** - [Frontegg vs Okta](https://www.g2.com/compare/frontegg-vs-okta) - [Frontegg vs Microsoft Entra ID](https://www.g2.com/compare/frontegg-vs-microsoft-entra-id) - [Frontegg vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/frontegg-vs-agentforce-360-platform-formerly-salesforce-platform) - [Frontegg vs LastPass](https://www.g2.com/compare/frontegg-vs-lastpass) - [Frontegg vs 1Password](https://www.g2.com/compare/1password-vs-frontegg) - [Frontegg vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-frontegg) - [Frontegg vs JumpCloud](https://www.g2.com/compare/frontegg-vs-jumpcloud) - [Frontegg vs Keeper Password Manager](https://www.g2.com/compare/frontegg-vs-keeper-password-manager) - [Frontegg vs NordPass Business](https://www.g2.com/compare/frontegg-vs-nordpass-business) ### 4. [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) By Salesforce **Average Rating:** 4.5/5 **Total Reviews:** 4,006 Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications. Reviewers say compared to SAP Customer Identity and Access Management, Salesforce Headless 360 Platform (formerly Salesforce Platform) is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **Compare:** [SAP Customer Identity and Access Management vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/sap-customer-identity-and-access-management-vs-agentforce-360-platform-formerly-salesforce-platform) **Compare Salesforce Headless 360 Platform (formerly Salesforce Platform) with other alternatives:** - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Okta](https://www.g2.com/compare/okta-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Frontegg](https://www.g2.com/compare/frontegg-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs LastPass](https://www.g2.com/compare/lastpass-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs 1Password](https://www.g2.com/compare/1password-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-agentforce-360-platform-formerly-salesforce-platform) - [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs NordPass Business](https://www.g2.com/compare/nordpass-business-vs-agentforce-360-platform-formerly-salesforce-platform) ### 5. [LastPass](https://www.g2.com/products/lastpass/reviews) By LastPass **Average Rating:** 4.5/5 **Total Reviews:** 2,056 LastPass business solutions help teams & businesses take control of their identity management with password management, single sign-on (SSO), and adaptive multifactor authentication (MFA). Reviewers say compared to SAP Customer Identity and Access Management, LastPass is: - Easier to set up - Easier to admin - Better at meeting requirements Categories in common with SAP Customer Identity and Access Management: [Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba), [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs LastPass](https://www.g2.com/compare/lastpass-vs-sap-customer-identity-and-access-management) **Compare LastPass with other alternatives:** - [LastPass vs Okta](https://www.g2.com/compare/lastpass-vs-okta) - [LastPass vs Microsoft Entra ID](https://www.g2.com/compare/lastpass-vs-microsoft-entra-id) - [LastPass vs Frontegg](https://www.g2.com/compare/frontegg-vs-lastpass) - [LastPass vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/lastpass-vs-agentforce-360-platform-formerly-salesforce-platform) - [LastPass vs 1Password](https://www.g2.com/compare/1password-vs-lastpass) - [LastPass vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-lastpass) - [LastPass vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-lastpass) - [LastPass vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-lastpass) - [LastPass vs NordPass Business](https://www.g2.com/compare/lastpass-vs-nordpass-business) ### 6. [1Password](https://www.g2.com/products/1password/reviews) By 1Password **Average Rating:** 4.6/5 **Total Reviews:** 1,808 1Password remembers your passwords for you — and helps you make them stronger. All your secrets are secure and always available, safe behind the one password that only you know. Reviewers say compared to SAP Customer Identity and Access Management, 1Password is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba), [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs 1Password](https://www.g2.com/compare/1password-vs-sap-customer-identity-and-access-management) **Compare 1Password with other alternatives:** - [1Password vs Okta](https://www.g2.com/compare/1password-vs-okta) - [1Password vs Microsoft Entra ID](https://www.g2.com/compare/1password-vs-microsoft-entra-id) - [1Password vs Frontegg](https://www.g2.com/compare/1password-vs-frontegg) - [1Password vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/1password-vs-agentforce-360-platform-formerly-salesforce-platform) - [1Password vs LastPass](https://www.g2.com/compare/1password-vs-lastpass) - [1Password vs Cisco Duo](https://www.g2.com/compare/1password-vs-cisco-duo) - [1Password vs JumpCloud](https://www.g2.com/compare/1password-vs-jumpcloud) - [1Password vs Keeper Password Manager](https://www.g2.com/compare/1password-vs-keeper-password-manager) - [1Password vs NordPass Business](https://www.g2.com/compare/1password-vs-nordpass-business) ### 7. [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) By Cisco **Average Rating:** 4.5/5 **Total Reviews:** 517 Duo is a cloud-based access security platform built to protect access to any application, from any device. Duo’s passwordless authentication, single sign-on (SSO) and user-friendly multi-factor authentication make secure logins easy for users, reducing friction to their workflow. Reviewers say compared to SAP Customer Identity and Access Management, Cisco Duo is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba), [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-sap-customer-identity-and-access-management) **Compare Cisco Duo with other alternatives:** - [Cisco Duo vs Okta](https://www.g2.com/compare/cisco-duo-vs-okta) - [Cisco Duo vs Microsoft Entra ID](https://www.g2.com/compare/cisco-duo-vs-microsoft-entra-id) - [Cisco Duo vs Frontegg](https://www.g2.com/compare/cisco-duo-vs-frontegg) - [Cisco Duo vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/cisco-duo-vs-agentforce-360-platform-formerly-salesforce-platform) - [Cisco Duo vs LastPass](https://www.g2.com/compare/cisco-duo-vs-lastpass) - [Cisco Duo vs 1Password](https://www.g2.com/compare/1password-vs-cisco-duo) - [Cisco Duo vs JumpCloud](https://www.g2.com/compare/cisco-duo-vs-jumpcloud) - [Cisco Duo vs Keeper Password Manager](https://www.g2.com/compare/cisco-duo-vs-keeper-password-manager) - [Cisco Duo vs NordPass Business](https://www.g2.com/compare/cisco-duo-vs-nordpass-business) ### 8. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) By JumpCloud Inc. **Average Rating:** 4.5/5 **Total Reviews:** 4,019 The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. Reviewers say compared to SAP Customer Identity and Access Management, JumpCloud is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-sap-customer-identity-and-access-management) **Compare JumpCloud with other alternatives:** - [JumpCloud vs Okta](https://www.g2.com/compare/jumpcloud-vs-okta) - [JumpCloud vs Microsoft Entra ID](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id) - [JumpCloud vs Frontegg](https://www.g2.com/compare/frontegg-vs-jumpcloud) - [JumpCloud vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/jumpcloud-vs-agentforce-360-platform-formerly-salesforce-platform) - [JumpCloud vs LastPass](https://www.g2.com/compare/jumpcloud-vs-lastpass) - [JumpCloud vs 1Password](https://www.g2.com/compare/1password-vs-jumpcloud) - [JumpCloud vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-jumpcloud) - [JumpCloud vs Keeper Password Manager](https://www.g2.com/compare/jumpcloud-vs-keeper-password-manager) - [JumpCloud vs NordPass Business](https://www.g2.com/compare/jumpcloud-vs-nordpass-business) ### 9. [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) By Keeper Security **Average Rating:** 4.6/5 **Total Reviews:** 1,235 Securely store, share and manage your passwords, logins, credit card numbers, bank accounts and private information in your encrypted digital vault. Reviewers say compared to SAP Customer Identity and Access Management, Keeper Password Manager is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-sap-customer-identity-and-access-management) **Compare Keeper Password Manager with other alternatives:** - [Keeper Password Manager vs Okta](https://www.g2.com/compare/keeper-password-manager-vs-okta) - [Keeper Password Manager vs Microsoft Entra ID](https://www.g2.com/compare/keeper-password-manager-vs-microsoft-entra-id) - [Keeper Password Manager vs Frontegg](https://www.g2.com/compare/frontegg-vs-keeper-password-manager) - [Keeper Password Manager vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/keeper-password-manager-vs-agentforce-360-platform-formerly-salesforce-platform) - [Keeper Password Manager vs LastPass](https://www.g2.com/compare/keeper-password-manager-vs-lastpass) - [Keeper Password Manager vs 1Password](https://www.g2.com/compare/1password-vs-keeper-password-manager) - [Keeper Password Manager vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-keeper-password-manager) - [Keeper Password Manager vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-keeper-password-manager) - [Keeper Password Manager vs NordPass Business](https://www.g2.com/compare/keeper-password-manager-vs-nordpass-business) ### 10. [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) By Nord Security **Average Rating:** 4.5/5 **Total Reviews:** 642 NordPass Business is an intuitive and easy-to-use password manager for businesses created by the world’s most trusted cybersecurity brand and creators of NordVPN - Nord Security. It eases the burden of access to business accounts, making it possible for your team to work across devices and apps uninterrupted. Reviewers say compared to SAP Customer Identity and Access Management, NordPass Business is: - Easier to admin - Easier to set up - Easier to do business with Categories in common with SAP Customer Identity and Access Management: [Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication), [Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso) **Compare:** [SAP Customer Identity and Access Management vs NordPass Business](https://www.g2.com/compare/nordpass-business-vs-sap-customer-identity-and-access-management) **Compare NordPass Business with other alternatives:** - [NordPass Business vs Okta](https://www.g2.com/compare/nordpass-business-vs-okta) - [NordPass Business vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-nordpass-business) - [NordPass Business vs Frontegg](https://www.g2.com/compare/frontegg-vs-nordpass-business) - [NordPass Business vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/nordpass-business-vs-agentforce-360-platform-formerly-salesforce-platform) - [NordPass Business vs LastPass](https://www.g2.com/compare/lastpass-vs-nordpass-business) - [NordPass Business vs 1Password](https://www.g2.com/compare/1password-vs-nordpass-business) - [NordPass Business vs Cisco Duo](https://www.g2.com/compare/cisco-duo-vs-nordpass-business) - [NordPass Business vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-nordpass-business) - [NordPass Business vs Keeper Password Manager](https://www.g2.com/compare/keeper-password-manager-vs-nordpass-business) --- ## SAP Customer Identity and Access Management Alternatives FAQs ### What are the best alternatives to SAP Customer Identity and Access Management for B2C? The best alternatives to SAP Customer Identity and Access Management for B2C include [Okta](https://www.g2.com/products/okta/reviews) (4.5/5 stars, 1229 reviews), [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) (4.5/5 stars, 910 reviews), [Frontegg](https://www.g2.com/products/frontegg/reviews) (4.8/5 stars, 364 reviews), and [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) (4.5/5 stars, 4004 reviews). These alternatives outperform SAP Customer Identity and Access Management for B2C (4.1/5 stars, 30 reviews) in ease of administration, support quality, meeting requirements, usability, setup ease, and business relationship ease. ### Which Customer Identity and Access Management (CIAM) tools do reviewers recommend instead of SAP Customer Identity and Access Management for B2C? Reviewers recommend [Okta](https://www.g2.com/products/okta/reviews) for its ease of use, extensive integrations, and strong security features including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) is favored for its comprehensive identity and access management, seamless integration with Microsoft 365 and Azure, robust security controls like Conditional Access and MFA, and centralized management. [Frontegg](https://www.g2.com/products/frontegg/reviews) is praised for its quick integration, out-of-the-box enterprise readiness, excellent customer support, and developer-friendly APIs and SDKs. [Agentforce 360 Platform](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) is recommended for its flexibility, scalability, powerful low-code and pro-code customization, AI-driven automation, and strong integration ecosystem. These tools provide enhanced usability, security, and administrative efficiency compared to SAP Customer Identity and Access Management for B2C. ### How does SAP Customer Identity and Access Management for B2C compare to Okta? According to G2 data, [SAP Customer Identity and Access Management for B2C](https://www.g2.com/products/sap-customer-identity-and-access-management/reviews) holds an average rating of 4.1/5 based on 30 reviews, whereas [Okta](https://www.g2.com/products/okta/reviews) leads with a 4.5/5 rating from 1,229 reviews. Okta outperforms SAP CIAM across all rated dimensions with a margin of 0.5 to 2.5 points: for example, Okta scores 9.3 vs 8.5 in Meeting Requirements (+0.8), 9.3 vs 8.3 in Usability (+1.0), 8.9 vs 6.8 in Ease of Setup (+2.1), and 9.1 vs 6.8 in Ease of Admin (+2.3). Users praise Okta for its seamless single sign-on (SSO), robust multi-factor authentication (MFA), extensive integrations (over 7,000 apps), and strong security features, which contribute to improved operational efficiency and security posture. SAP CIAM users highlight effective customer onboarding and consent management but note complexity in integration and setup. Okta’s broader adoption and higher review volume reflect its market leadership and scalability for enterprise environments. ### Why do users choose Okta over SAP Customer Identity and Access Management for B2C? Users choose [Okta](https://www.g2.com/products/okta/reviews) over SAP Customer Identity and Access Management for B2C primarily due to its superior ease of use, extensive integration ecosystem, and comprehensive security features. With 204 mentions of ease of use and 155 mentions of security in reviews, Okta is favored for simplifying identity and access management through centralized SSO and adaptive MFA, reducing password fatigue and enhancing user experience. Okta’s automation capabilities streamline onboarding and offboarding, saving significant IT time. Despite some reports of higher pricing and occasional complexity in advanced configurations, Okta’s reliability, scalability, and broad app compatibility make it the preferred choice for organizations seeking a robust, enterprise-grade identity platform. SAP CIAM’s users appreciate its customer profile management but face challenges with complex integration and setup, which leads many to prefer Okta’s more polished and widely supported solution. ## Explore Articles - [best board management software](https://www.g2.com/discussions/best-board-management-software-what-do-you-use-every-day) - [digital asset management platforms](https://www.g2.com/discussions/digital-asset-management-platforms-what-s-your-favorite) - [What are the best financial audit software for mid-market companies managing internal controls and compliance testing workflows?](https://www.g2.com/discussions/what-are-the-best-financial-audit-software-for-mid-market-companies-managing-internal-controls-and-compliance-testing-workflows ) - [What platform provides workflow automation for recruitment teams?](https://www.g2.com/discussions/what-platform-provides-workflow-automation-for-recruitment-teams) - [What are the best field sales software and recruitment tools for high-volume hiring across multiple locations?](https://www.g2.com/discussions/what-are-the-best-field-sales-software-and-recruitment-tools-for-high-volume-hiring-across-multiple-locations) - [What is the top-rated visual collaboration platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-visual-collaboration-platform-for-enterprises) ## Spotlight Categories - [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm) - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) - [Online Backup Software](https://www.g2.com/categories/online-backup)