Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Best Tool to Manage Customer Data"
5/5
What do you like best about SAP Customer Identity and Access Management?

Single seamless log on is the best feature that I liked most about this tool and that works in integration with customer identity management. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

As of now nothing to dislike. This tool is helping us a lot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Identity management tool for b2c"
5/5
What do you like best about SAP Customer Identity and Access Management?

Sso login for multi device and multi factor. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

Nothing as of now for this tool cause not experience in depth feature but all good what i experienced till now. Review collected by and hosted on G2.com.

AK
Akshay K.
IT Analyst
Mid-Market (51-1000 emp.)
"Review for B2C identity and access management"
5/5
What do you like best about SAP Customer Identity and Access Management?

Would like to say what features makes stand out this product form other tool are passwords management, prevention from hacker attacks, user access management Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

No dislikes to say as if now all good to go Review collected by and hosted on G2.com.

Inês M.
IM
Inês M.
ServiceNow Business Analyst
Enterprise (> 1000 emp.)
"Review of SAP Customer Identity and Access Management for B2C"
3/5
What do you like best about SAP Customer Identity and Access Management?

- Authentication Options

- MFA support

- Friendly UI Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

- Not easy and quite time consuming to admin

- Integrations with third parties are not easy to configure Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"SAP customer Identity And Access Management for B2C - Review"
5/5
What do you like best about SAP Customer Identity and Access Management?

This tool is helping us in improving customer onboarding experiences, develop better relationship using engagement strategy, helping in more collaboration. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

As such nothing to dislike about this tool, everything is good. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"The Best tool for identity Management"
5/5
What do you like best about SAP Customer Identity and Access Management?

I like the single sign on and passwordless authentication feature in this awesome tool. Very useful for the secure access of data inside the organization. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

Nothing to dislike. This tool is providing very useful features. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Useful tool for customer data identity management"
5/5
What do you like best about SAP Customer Identity and Access Management?

This SAP CIAM has best features for our customer data info handling like user or customer identity authentication protection Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

No as such to dislike about SAP CIAM for now Review collected by and hosted on G2.com.

Manish D.
MD
Manish D.
Functional Consultant
Enterprise (> 1000 emp.)
"Nice Product!"
4.5/5
What do you like best about SAP Customer Identity and Access Management?

Role-based authorization management is quite good Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

Initial setup takes time which can be improved Review collected by and hosted on G2.com.

Akansha A.
AA
Akansha A.
Marketing coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy and best software to access customer identity and to manage orders"
4.5/5
What do you like best about SAP Customer Identity and Access Management?

It is reliable and productive software to use. It helps in managing order loading and billing very easily. It provides access to every detail of the order which makes it feasible and detail oriented. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

The main thing that I dislike is that it requires SSO to operate. It also requires a lot of understanding and training to operate it. Review collected by and hosted on G2.com.

Soumyadip R.
SR
Soumyadip R.
Campus Ambassador
Enterprise (> 1000 emp.)
"Best ERP tool for any enterprise"
4.5/5
What do you like best about SAP Customer Identity and Access Management?

It is all in one tool for managing information flow in a company and keep a track of all the processes in an easy and convenient way. It is the most efficient ERP tool Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

The UI may be improved in my opinion and if any human error happens then we need t run through the entire system, instead, if any AI can be introduced which can resolve this issue, then it will be more effective for any enterprise. Review collected by and hosted on G2.com.