SAP CRM

SAP CRM Alternatives & Competitors

Looking for alternatives to SAP CRM? Tons of people want CRM software to help with social network integration, data import & export tools, and dashboards. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of CRM software that reviewers voted best overall compared to SAP CRM. Based on reviewer data you can see how SAP CRM stacks up to the competition, check reviews from current & previous users, and find the best fit for your business.

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Top 20 Alternatives & Competitors to SAP CRM

    #1
    #1
  1. Salesforce CRM

    (8,915)4.2 out of 5
    Optimized for quick response
    Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Reviewers say compared to SAP CRM, Salesforce CRM is:

    More usable
    Better at meeting requirements
    Easier to set up
  2. Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Reviewers say compared to SAP CRM, Salesforce CRM is:

    More usable
    Better at meeting requirements
    Easier to set up

    Salesforce review by Steven A. C.
    "The platform that increased the productivity levels of my company.: I like this program because it has allowed the growth of the company, it allows us to access the information or data of our clients both from the offices and from any other site of our preference, which is great and very important, since it allows us to work from several places and gives us flexibility in the workplace. Its function of compiling and storing addresses, data, of customers in a safe and comprehensive manner, is very good since we can do a more personalized job and we have no fears or the opportunity to be lost or stolen by the competition, because Salesforce is a secure and reliable platform."
    #2
    #2
  3. HubSpot CRM

    (3,155)4.2 out of 5
    HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

    Reviewers say compared to SAP CRM, HubSpot CRM is:

    More usable
    Easier to set up
    Easier to admin
  4. HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

    Reviewers say compared to SAP CRM, HubSpot CRM is:

    More usable
    Easier to set up
    Easier to admin

    HubSpot CRM review by Keila M.
    "Hubspot is ideal for working with CMS platforms: We like this software because of the extensive portfolio of SEO options it has. It is very good to follow up, as in the case of its keyword tracking function. It presents a good A / B test management system, and allows you to manage landing pages, in order to quickly convert visitors to our site into customers. It integrates very well to CMS services, such as wordpress. We also like its lead nurturing function. "
    #3
    #3
  5. Zoho CRM

    (1,211)3.9 out of 5
    Optimized for quick response
    Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

    Reviewers say compared to SAP CRM, Zoho CRM is:

    More usable
    Easier to set up
    Easier to admin
  6. Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

    Reviewers say compared to SAP CRM, Zoho CRM is:

    More usable
    Easier to set up
    Easier to admin

    Zoho review by Amber H.
    "Platform dedicated to improving the relationship with customers and suppliers.: Zoho is a platform that allows having connected areas of the company through very efficient technologies hosted in the cloud. One of these is your CRM. I like this tool that is dedicated to have a constant improvement in interactions with customers, so that sales are benefited. I also like Zoho that offers applications for mobile phones with Android and iOS operating systems. I also like that everything is hosted in the cloud, since it is easier to access. In addition, Zoho has an interface that is very intuitive and easy to understand and make use of from the beginning, and also has a useful customer service."
    #4
    #4
  7. Microsoft Dynamics 365 for Sales (formerly Dynamics CRM)

    (1,179)3.7 out of 5
    Microsoft Dynamics CRM automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

    Reviewers say compared to SAP CRM, Microsoft Dynamics 365 for Sales (formerly Dynamics CRM) is:

    More usable
    Easier to set up
    Easier to admin
  8. Microsoft Dynamics CRM automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

    Reviewers say compared to SAP CRM, Microsoft Dynamics 365 for Sales (formerly Dynamics CRM) is:

    More usable
    Easier to set up
    Easier to admin

    Dynamics 365 review by Priyabrata S.
    ""The most efficient CRM tool I have ever used": This tool is basically a customer relationship tool. The best part is it is cloud-based. You can integrate this with other Microsoft tools as well. This tool supports different mobile platforms like iOS, Android, windows as well. It supports multi-user data entry at the same point of time. It's lead scoring and internal list building/validation feature enable us to determine which technical lead to call first."
    #5
    #5
  9. Pipedrive

    (1,061)4.3 out of 5
    Pipedrive is Web-based Sales CRM & Pipeline Management Software. Pipedrive focuses on making more sales happen with less time needed for admin.

    Reviewers say compared to SAP CRM, Pipedrive is:

    More usable
    Easier to set up
    Easier to admin
  10. Pipedrive is Web-based Sales CRM & Pipeline Management Software. Pipedrive focuses on making more sales happen with less time needed for admin.

    Reviewers say compared to SAP CRM, Pipedrive is:

    More usable
    Easier to set up
    Easier to admin

    Pipedrive review by Renata P.
    "Pipedrive is a great tool for better relations with our customers.: What I like most about Pipedrive is that it allows me to centralize all the emails referring to our sales, in one place. This undoubtedly is very helpful because it allows the information to be better organized. It offers a very intuitive interface that makes it easy to manage this software. The learning curve with Pipedrive is not pronounced. In the same way I receive notifications on my mobile phone informing me of each activity or planned task. I believe the price is accessible."
    #6
    #6
  11. PipelineDeals

    (835)4.3 out of 5
    Optimized for quick response
    PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app

    Reviewers say compared to SAP CRM, PipelineDeals is:

    More usable
    Easier to set up
    Easier to admin
  12. PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app

    Reviewers say compared to SAP CRM, PipelineDeals is:

    More usable
    Easier to set up
    Easier to admin

    PipelineDeals review by Jared M.
    "I love PipelineDeals: This product is great and simple to use for our emerging sales organization. It tracks all of our emails that we send out and adds them as contacts to the database. We have a calling center and it easily hooks up to our dialer to make sure we are capturing all of our analytics. Contacts are easy to search for and I can easily assign multiple contacts to different people at my organization. The mobile app works great and the cloud keeps it up to date in a timely fashion. "
    #7
    #7
  13. Nimble

    (828)4.5 out of 5
    With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

    Reviewers say compared to SAP CRM, Nimble is:

    Easier to set up
    More usable
    Easier to admin
  14. With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

    Reviewers say compared to SAP CRM, Nimble is:

    Easier to set up
    More usable
    Easier to admin

    Nimble review by Timothy T.
    "Nimble your choice for your contact needs.: Nimble has a progressive functionality, I love that when I use it I can save searches for reuse, which is ideal for communications in different time lines. It is also amazing to improve participation rates with your emails because it allows you to send more relevant communications, all this can be achieved through the group messaging function. Another positive element is that it allows to base a search on personalized labels, this makes the filtering of content easier in some social network profiles. Additionally this program gives me the opportunity to create some custom fields."
    #8
    #8
  15. Freshsales

    (521)4.7 out of 5
    Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Reviewers say compared to SAP CRM, Freshsales is:

    More usable
    Easier to set up
    Easier to admin
  16. Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Reviewers say compared to SAP CRM, Freshsales is:

    More usable
    Easier to set up
    Easier to admin

    Freshsales review by M JOSHUA BEN M.
    "Sleek, Easy to use and extremely efficient: I have been using Freshsales for 3 years now. The biggest strength of Freshsales is that it's very easy to use, it helps to track every time an email is opened/ when a prospect clicks on a link. It helps us set automated follow-up tasks, set up campaigns, etc. It also seamlessly allows executives to set up tasks for others, reattribute to others, etc. "
    #9
    #9
  17. Insightly CRM

    (460)4.0 out of 5
    Optimized for quick response
    Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in.

    Reviewers say compared to SAP CRM, Insightly CRM is:

    More usable
    Easier to set up
    Easier to admin
  18. Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in.

    Reviewers say compared to SAP CRM, Insightly CRM is:

    More usable
    Easier to set up
    Easier to admin

    Insightly CRM review by Zachary W.
    "It provides us with insight into nearly every sales angle of our business: Once we learned about the basic features and functionality of Insightly, it became very easy to use on a daily basis. It has many tools that help us to keep our teams informed about current activities, future plans, client backgrounds and numerous more details we can leverage into substantive action. The panels and windows with charts and other data are great for absorbing overview data quickly."
    #10
    #10
  19. SugarCRM

    (486)3.7 out of 5
    Optimized for quick response
    An open-source CRM, SugarCRM is easy to customize. Ideal for small and medium-sized companies, large enterprises & government orgs, Sugar runs in the cloud or on-site.

    Reviewers say compared to SAP CRM, SugarCRM is:

    More usable
    Easier to set up
    Easier to admin
  20. An open-source CRM, SugarCRM is easy to customize. Ideal for small and medium-sized companies, large enterprises & government orgs, Sugar runs in the cloud or on-site.

    Reviewers say compared to SAP CRM, SugarCRM is:

    More usable
    Easier to set up
    Easier to admin

    SugarCRM review by Marvin G.
    "A customer management solution that fits our small business needs: For a platform geared towards small business, over version of SugarCRM is really powerful and helps us to many a wealth of data and communications. The layout and various pages in the user portal are sleek and easy to navigate. We can store all of the data we need about our customers and track sales pipelines, calls and other communications. The email marketing feature is one of the most effective sales tools we have. There are great templates that let us get emails design and out to leads and clients in very little time. The templates are usually very nicely designed and allow for modifications to help fit our specific requirements."
    #11
    #11
  21. Copper

    (411)4.6 out of 5
    Optimized for quick response
    Copper is a smart & simple CRM that helps you close deals faster.

    Reviewers say compared to SAP CRM, Copper is:

    More usable
    Easier to set up
    Easier to admin
  22. Copper is a smart & simple CRM that helps you close deals faster.

    Reviewers say compared to SAP CRM, Copper is:

    More usable
    Easier to set up
    Easier to admin

    Copper review by Daniel C.
    "The best project management tool and CRM. : No doubt create contacts and offers, is very useful, also generates leads and helps create opportunities easily, is what differentiates Copper from other CRM, as well as keeps everything organized including my vendors this is the best in CRM, I can see the activity of each account and when it is inactive, simply the most outstanding thing that I have tried so far. "
    #12
    #12
  23. Workbooks.com

    (441)4.3 out of 5
    Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

    Reviewers say compared to SAP CRM, Workbooks.com is:

    More usable
    Easier to set up
    Better at support
  24. Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

    Reviewers say compared to SAP CRM, Workbooks.com is:

    More usable
    Easier to set up
    Better at support

    Workbooks.com review by Abigail D.
    "Intuitive & easily customisable CRM product.: Workbooks is a brilliant self-service product that has enabled my company (insurance based) to take complete control of our data, something we lacked with our previous platform. Though the CRM package was not built to support a company like ours, we have been able to customise our databases heavily to meet our needs. This has been helped massively by the amazing Support team, and I must mention Sam Harris and Alix Snell in particular. I love being able to create my own reports. This allows me to support my colleagues by providing useful statistics, but also helps me locate specific records quicker and easier than if I were to search using Views."
    #13
    #13
  25. Maximizer CRM

    (421)3.9 out of 5
    Maximizer offers a simple, accessible customer relationship management (CRM software) solutions for small and medium-sized businesses

    Reviewers say compared to SAP CRM, Maximizer CRM is:

    More usable
    Easier to set up
    Better at support
  26. Maximizer offers a simple, accessible customer relationship management (CRM software) solutions for small and medium-sized businesses

    Reviewers say compared to SAP CRM, Maximizer CRM is:

    More usable
    Easier to set up
    Better at support

    Maximizer review by William (Bill) G.
    "Close but needs work: The mobile app and the ability to save documents in Max that can be accessed remotely. The ability to create custom fields that allow calculations"
    #14
    #14
  27. Nutshell

    (401)4.1 out of 5
    Nutshell is CRM software that helps small-business sales reps win more deals.

    Reviewers say compared to SAP CRM, Nutshell is:

    More usable
    Easier to set up
    Easier to admin
  28. Nutshell is CRM software that helps small-business sales reps win more deals.

    Reviewers say compared to SAP CRM, Nutshell is:

    More usable
    Easier to set up
    Easier to admin

    Nutshell review by Megan P.
    "Tons of features and optiosn: Nutshell gives so many ways to categorize anything (companies, people, lists, options) that you can really create a site that is customized to you and what you need."
    #15
    #15
  29. Zendesk Sell

    (353)4.3 out of 5
    Optimized for quick response
    Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams

    Reviewers say compared to SAP CRM, Zendesk Sell is:

    Easier to set up
    More usable
    Easier to admin
  30. Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams

    Reviewers say compared to SAP CRM, Zendesk Sell is:

    Easier to set up
    More usable
    Easier to admin

    Zendesk Sell review by Kevin P.
    "Well-done CRM: Sell is powerful AND simple. It integrates with all the other Zendesk suite items, so it provides a wonderful omnichannel approach to "success" (selling, content, support)."
    #16
    #16
  31. ConnectWise Manage

    (359)4.0 out of 5
    Business Automation and PSA

    Reviewers say compared to SAP CRM, ConnectWise Manage is:

    More usable
    Better at meeting requirements
    Better at support
  32. Business Automation and PSA

    Reviewers say compared to SAP CRM, ConnectWise Manage is:

    More usable
    Better at meeting requirements
    Better at support

    ConnectWise review by Hector B.
    "The best application to work in IT help desk: ConnectWise Manage is a very useful application for those who work in help desk attending IT requirements but at the same time it is quite complex for those who are not familiar, what I like most about this application is that it makes a detailed follow-up to the life time of each one of the tickets to be able to be in full compliance with the service agreements established with the client, I also like its interface which is very pleasant and intuitive especially its calendar section in which you can schedule activities to determine quedias and what hours will be taken care of"
    #17
    #17
  33. Oracle Siebel

    (310)3.3 out of 5
    Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions.

    Reviewers say compared to SAP CRM, Oracle Siebel is:

    More usable
  34. Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions.

    Reviewers say compared to SAP CRM, Oracle Siebel is:

    More usable

    Siebel review by Ifeoma E.
    "Siebei Review: I like the fact that there is a hub infused in the software where company information on products and services can be sought for and pulled out. This has equally made employee training easier since there is an infused hub where I can get a vast array of information which can be used to provide management with accurate information."
    #18
    #18
  35. Less Annoying CRM

    (254)4.9 out of 5
    Simple contact management software for small businesses

    Reviewers say compared to SAP CRM, Less Annoying CRM is:

    More usable
    Easier to set up
    Easier to admin
  36. Simple contact management software for small businesses

    Reviewers say compared to SAP CRM, Less Annoying CRM is:

    More usable
    Easier to set up
    Easier to admin

    Less Annoying CRM review by Tiffany Z.
    "Less Annoying CRM lives up to its name: I love the user-friendliness of this program. It took me less than a day to get started, and it is now my hub for ALL relationships: business and personal. The best feature are its grouping capabilities and email logging. The import process is also very thorough."
    #19
    #19
  37. NetSuite CRM

    (243)3.4 out of 5
    NetSuite CRM+ delivers powerful capabilities, including sales force automation (SFA), marketing automation, customer support, and flexible customization, all in a single cloud CRM solution.

    Reviewers say compared to SAP CRM, NetSuite CRM is:

    More usable
  38. NetSuite CRM+ delivers powerful capabilities, including sales force automation (SFA), marketing automation, customer support, and flexible customization, all in a single cloud CRM solution.

    Reviewers say compared to SAP CRM, NetSuite CRM is:

    More usable

    NetSuite review by gary m.
    "useful software: You don't have to transform anything about your business to make Netsuite applicable and profitable. Netsuite will adjust to your precise necessities by enabling you to make new pages, new structures, new fields and tabs, new work processes, seeks and reports, etc"
    #20
    #20
  39. GoldMine

    (166)3.6 out of 5
    GoldMine is a CRM solution that is easy to use, GoldMine allows you to focus on building long-lasting customer relationships.

    Reviewers say compared to SAP CRM, GoldMine is:

    More usable
    Easier to admin
    Easier to set up
  40. GoldMine is a CRM solution that is easy to use, GoldMine allows you to focus on building long-lasting customer relationships.

    Reviewers say compared to SAP CRM, GoldMine is:

    More usable
    Easier to admin
    Easier to set up

    GoldMine review by Tim S.
    "Once was solid but now left in the dust: The software is stable and I have control over the data because it is housed on site."