Jinesh  S.
JS
Jinesh S.
Sales Engineer
Mid-Market (51-1000 emp.)
"Powerful Guided Selling with Seamless CRM/ERP Integration"
4.5/5
What do you like best about SAP CPQ?

I like best the powerful guided selling and product configuration capabilities, combined with seamless integration to CRM/ERP systems and flexible pricing rules that streamline complex sales processes. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

I dislike the UI. It can sometimes feel less intuitive and the initial configuration and custom scripting have a steep learning curve, which can slow down adoption. Review collected by and hosted on G2.com.

Noel B.
NB
Noel B.
Sales Manager
Mid-Market (51-1000 emp.)
"Effortless Setup and Reliable Data, A Must-Have for Pricing and Quotes"
4.5/5
What do you like best about SAP CPQ?

I love how easy the setup of SAP CPQ is, likening it to flipping a switch, with a clear step-by-step breakdown that simplifies the process. I appreciate its reliability in data handling for customer service, distribution, and sales reports. The reduction in pricing errors and the improvement in customer experience are particularly beneficial. The software empowers self-service for partners, which I find valuable and recommendable. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

{"I find that doing manual Excel or email-based quotes is time-consuming and wasteful, as it involves cross-checking prices and specifications. I would prefer more standardized quotes to streamline this process.","The pricing of SAP CPQ is an area of concern for me, as it is somewhat high, which can be a barrier for continued use or adoption."} Review collected by and hosted on G2.com.

Shabbir H.
SH
Shabbir H.
Business Performance & Strategy Manager
Manufacturing
Mid-Market (51-1000 emp.)
"Seamless SAP Integration and Scalable Workflow Automation"
4/5
What do you like best about SAP CPQ?

The integration with SAP systems is seamless, allowing for accurate product configuration and efficient automation of workflows. The platform also enables the creation of professional quotes and supports scalability, making it suitable for growing business needs. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

The setup process is challenging, and the user interface could be more intuitive. I have also experienced some performance issues. Additionally, the system offers limited flexibility when working with non-SAP platforms. Review collected by and hosted on G2.com.

Preticia E.
PE
Preticia E.
Operations Team Lead
Real Estate
Mid-Market (51-1000 emp.)
"SAP CPQ Delivers Guided Configuration and Consistent, Professional Quotes"
4/5
What do you like best about SAP CPQ?

SAP CPQ provides step-by-step guidance, so incompatible products aren’t accidentally configured. Pricing and discounts are also automated, which helps quotes look professional and consistent, even when products are customized. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

It might feel a bit difficult for new users to work with at first. At times, it can also make the screen look somewhat cluttered and a little distracting. Review collected by and hosted on G2.com.

Sabbir A.
SA
Sabbir A.
Autonomous Vehicle Operator
Small-Business (50 or fewer emp.)
"Handles Complex Sales with Ease, Needs Simpler Interface"
4/5
What do you like best about SAP CPQ?

I like how SAP CPQ deals with complex sales without slowing the sales process down. I appreciate the pricing and discount capabilities. The centralized dynamic pricing approval workflows and the combination of structure and scalability are quite impressive. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

For new users, the interface could feel a bit complex. It's best to simplify navigation, especially for new users. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Rock-Solid Safety Net for Complex Configurations and Valid Quotes"
5/5
What do you like best about SAP CPQ?

I really like how it handles complex configuration rules without breaking. It takes the guesswork out of pricing and ensures our sales team can't send out an invalid quote. It’s a solid 'safety net' for our entire sales process. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

e administrative side has a pretty steep learning curve and the UI feels a bit dated compared to newer tools. It can also be frustratingly slow to load when you’re dealing with massive product configurations. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Really Nice UI and Super Easy to Use Every Day"
4/5
What do you like best about SAP CPQ?

Really nice ui, super easy to use. Want to use it everyday because it’s so easy that I cannot think about any other softwares related to any erp system Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

I would say that the us is not the best when it comes to the us itself. Sometimes I struggle to use it because it’s not straight forward but I would use Review collected by and hosted on G2.com.

Claudia D.
CD
Claudia D.
Planificadora de Proyectos
Mid-Market (51-1000 emp.)
"Fast, Accurate, and Controlled Quoting with SAP CPQ"
5/5
What do you like best about SAP CPQ?

What I like best about SAP CPQ (Configure, Price, Quote) is how it brings speed, accuracy, and control together in the quoting process's !!!!!!!!!!!!! Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

Steep learning curve

For new users—especially sales reps—the interface and logic can feel overwhelming at first compared to lighter CPQ tools.!!!!!!!!!! Review collected by and hosted on G2.com.

Georgina P.
GP
Georgina P.
BDR
Enterprise (> 1000 emp.)
"Powerful Tool with Strong Integration, Although Complex"
5/5
What do you like best about SAP CPQ?

I like that SAP CPQ is a strong ERP. I enjoy the good integration with HubSpot and appreciate that it is a very powerful tool that allows for a lot of customization. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

The system is complex at first. Review collected by and hosted on G2.com.

Jihene H.
JH
Jihene H.
"Empowers Sales with Efficiency and Ease"
4/5
What do you like best about SAP CPQ?

I like that SAP CPQ is designed to empower sales reps and removes tedious tasks and wait times. I appreciate how it can improve efficiency and eliminate manual tasks. Review collected by and hosted on G2.com.

What do you dislike about SAP CPQ?

Maybe a demo to understand it better. Review collected by and hosted on G2.com.