SAP Conversational AI provides quick and personalized responses to the inquiries, enhancing the overall customer experience and improving customer satisfaction.

By automating customer service interactions, SAP Conversational AI saves businesses time and resources, allowing employees to focus on more complex tasks. Review collected by and hosted on G2.com.

SAP Conversational AI relies heavily on training data to provide accurate responses to customer inquiries. If the training data is incomplete or inaccurate, the chatbot may provide incorrect or irrelevant responses. Review collected by and hosted on G2.com.

Makes it easier to design chatbots using no-code or low code. The best part is Odata services can be integrated into the chatbot for various applications Review collected by and hosted on G2.com.

Sometimes there is a bit of confusion in identifying the proper intents however, with updates on ML, it can be improved Review collected by and hosted on G2.com.

With SAP Conversational AI, the ability to discover data is precise and concise. It's easy to access; it quickly speeds up bot development; I love the ease with which I can deploy a bot on our website, Telegram, and Twitter, among other social networks. Review collected by and hosted on G2.com.

Based on my experience, I can say that it is easy to access; I love that it is compatible with multiple languages ​​and can synchronize with various platforms. Review collected by and hosted on G2.com.

It has ability to support multiple channels like Alexa, goggle assistant and many more. Review collected by and hosted on G2.com.

SAP conversational AI has some drawback like it support limited languages and has complexity for advance custmization Review collected by and hosted on G2.com.

Has using this platform for AI bot assistance for our vendor websites for AI conversation Review collected by and hosted on G2.com.

No nothing as of now, good to have bot building platform tool. Review collected by and hosted on G2.com.

Helpful api and integrations for to build digital assistance for site, features like bot api, chat bot etc Review collected by and hosted on G2.com.

Nothing big thing to dislike here for SAP conv AI but AI language building can be improved. Review collected by and hosted on G2.com.

I like most about this tool is that it's providing powerful building platform for chatbots building, provides very effective analytics helps in chatbots performance. Review collected by and hosted on G2.com.

As such there is nothing to dislike about SAP Conversational AI. Review collected by and hosted on G2.com.

You can creat and build ai conversational robot like chat assistant for your site, etc. Review collected by and hosted on G2.com.

No nothing have there that could be improved what I feel. Review collected by and hosted on G2.com.

Everything in SAP cai looks well and good. The bot development ui is really simple. The bot training and testing is really simple and bot UI engagemebt through webchat or we client is even more simple Review collected by and hosted on G2.com.

Initially I can see only less options for training the bot. The configuration settings to develop a perfect bot is not up-to the level. Even now we don't have much options just like other bot development platform. But that's fine. Review collected by and hosted on G2.com.

There are many messaging channels integrations available natively within the Conversational AI. It enables real-time pilot testing across the actual userbase effortlessly accessible. Review collected by and hosted on G2.com.

The pricing plan of the Conversational AI is not apt for any smaller organizations! Even though you can try out the services before choosing the pricing plan, you will soon run out of the free limits and end up paying more when you continue to use them. They have to offer pricing plans that are small-medium enterprise-friendly. Review collected by and hosted on G2.com.