[
SAP Concur Reviews
](https://www.g2.com/products/sap-concur/reviews)

[
SAP Concur Reviews
](https://www.g2.com/products/sap-concur/reviews)

# SAP Concur Features

##### 
## Expense Reports (8)

Ease of Creating Expense Reports

Creation of expense reports takes little time and is intuitive for new users

Bank / Credit Card Integration

Can easily pull in receipts from all credit card statements

Smart Categorization

Automatically assigns categories/accounts based on past entries and credit card statements

Digital Receipt Management

Provides various methods to easily capture receipts digitally and can automatically parse receipts to create expenses report entries. Methods may include mobile photos, desktop drag and drop, etc.

Employee Reimbursement

Functionality to reimburse employees directly to their bank account or can easily integrate with payroll system

Currency Conversions

Enables easy entry of expenses in other currencies and converts to expense report currency

Credit Card Integration

Integrates with corporate or personal credit cards (import or bi-directional)

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

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##### 
## Travel Management (26)

Ease of Booking

Can book Flights, Hotels, and Rental cars directly from software.

Itinerary Management

Creates travel itineraries based on booking

Trip Notifications

Integrates to calendaring systems and/or provides notifications of upcoming flights, hotels, rental cars, etc.

Advanced Integrations

Allows advanced integrations to travel systems like Uber, airline ticketing systems, hotels, etc.

Online Booking

Book meetings and appointments through a website or digital platform

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Booking Management

Create, update, and manage bookings, itineraries, and reservations

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Restriction Management

Establish limitations based on certain conditions

Reservations Management

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Travel Management

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Workflow Management

Create, design and manage workflows for repetitive tasks

Receipt Management

Upload, track, and submit receipts in a central database

Supplier Management

Manage all supplier data and operations

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Policy Management

Create, manage, and track policies and procedures within an organization

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Timesheet Management

Track the amount of time spent on a job or task

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

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##### 
## Client Invoicing (5)

Invoice Creation and Delivery

Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.

Electronic Payments

Accepts electronic payments from clients

Project Accounting / Revenue Recognition

Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately

Biometric Recognition

Facial or other physical recognition to confirm identity

Optical Character Recognition

Ability to recognize printed or written text within digital images or scanned documents

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##### 
## Mobile (5)

Receipt Capture

Can easily capture receipts, parse receipts and convert/assign them to a report from mobile device

Mileage Tracking

Allows users to track mileage from mobile device using maps or GPS.

Travel Itinerary and Flight Status Updates

Mobile application can store travel itineraries, electronic documents, and updates user of travel delays/changes

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Real-Time Updates

Receive system updates as soon as any changes are made

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##### 
## Administration (16)

Business Tool Integration

Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems

Workflow

Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer

Automated Reminders

Sends automatic reminders to employees that have not completed expenses reports and/or timesheets

Policy Compliance Management

Enables administrators to create rules that enforce compliances of corporate time and expense policies

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Timesheet Management

Track the amount of time spent on a job or task

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Task Management

Create, manage and track all task activities and progression

Mobile Access

Access software remotely via mobile devices

Mobile Access

Access software remotely via mobile devices

Workflow Management

Create, design and manage workflows for repetitive tasks

PCI Regulation Compliant

Complies with PCI security standards

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##### 
## Platform (14)

Reporting

Access pre-built and custom reports and dashboards.

APIs / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Accounting Integration

Integrate with a third-party accounting system

QuickBooks Integration

Integrates with QuickBooks

Real-Time Reporting

Active reporting of data and metrics

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Payroll Integration

Facilitates integration with multiple third-party payroll systems

Accounting Integration

Integrate with a third-party accounting system

Embedded AI / Machine Learning

Offers embedded AI/machine learning

Complex Approval Workflow

Provides workflow for complex approval structures

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### 
## Invoice Management (2)

Capture

Provide features to capture invoices such as import or scanning

Repository

Deliver a central repository of AP documents, such as POs and invoices

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##### 
## Invoice Processing (7)

Matching

Ability to match AP invoices to POs, contracts, or payments

Payments

Identify incomplete or late supplier payments

Workflows

Include workflows for approvals and invoice processing

Tax Compliance

Comply with local and global tax regulations for collections

Recurring Payments

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Approvals

Include workflows for approvals of invoices or payments

Match Invoices

Match invoices with purchases and sales orders, as well as with payments

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##### 
## Analytics (5)

Due Dates

Track invoices based on due dates to identify overdue payments

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Cashflow

Analyze variations between incoming and outgoing cash

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Payment Tracking

Track different types of payment such as deposits or partial payments

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##### 
## Integration (7)

Accounting

Provide integration with accounting and financial management software

Payment Integration

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

ERP integration

Integrate with existing ERP systems

Accounting

Provide integration with accounting and financial management software

ERP

Deliver integrations with accounting modules of ERP systems

Account Sync

Sync with company accounts to transfer payments for approved invoices

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##### 
## Invoice Generation (3)

Templates

Provide standard invoice templates that can be customized by users

Digital Invoices

Ability to convert invoices to digital formats such as PDF

Recurring Invoices

Automatically generates invoices at pre-defined time intervals

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##### 
## Expense Reporting (4)

Expense Automation

Captures data using scanned receipts and electronic invoices and automatically aligns invoices and expenses

Integration

Integrates seamlessly and securely into IT ecosystems

Compliance

Set regulations set forth by each company and keeps travel and reimbursement policies in compliance

Mobile Functionality

Snaps receipts, capture and approve expense on the move, and track travel through GPS

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##### 
## Approval (3)

Rules

Incoporates company travel restrictions and guidelines to help stay in compliance and on budget

Workflows

Creates a path of tasks that need to be completed and assigns approval tasks to individuals

Submit

Allows users to submit travel requests and expense reports directly to the correct approvers

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##### 
## Recovery (2)

Recoup

Identifies and recoups funds and prevents errors from happening again

Reporting

Offers reporting to aid in minimizing future lost profits and process breakdown

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##### 
## Audit (3)

Filters

Includes a library of audit-tested filters to identify AP outliers that are outside company policy

Overpayments

Detects and prevents a wide range of overpayment errors

Duplicates

Detects and prevents a wide range of duplicate payments

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##### 
## Fraud (3)

Vendor Checks

Enables automatic checks of new vendors being set up in the system to combat potential billing schemes

Data Generation

Generates comprehensive data needed to conduct a thorough investigation

Monitoring

Provides continuous, proactive fraud monitoring across multiple systems and data formats

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##### 
## AI - Travel Management (7)

Personalization

Uses AI to offer highly personalized experiences by analyzing data from previous travel patterns, preferences, and behaviors

Predictive Analytics

Uses ML and AI to analyze historical data to identify trends and make predictions for travel costs, peak travel times, weather conditions, or flight cancellations

Cost Savings

Uses AI and ML to automate tasks such as booking, expense reporting, and itinerary management, to reduce admin costs

Efficiency

Uses AI and ML to analyze spending patterns to identify cost-saving opportunities, such as recommending alternative travel options of similar quality at lower prices

Real-Time Assistance

Provides AI guided chatbots to provide real-time assistance to travelers, answering questions, providing updates, and offering support 24/7

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Real-Time Analytics

Analyze and gain insights into data in real-time

Show More

##### 
## Agentic AI - Expense Management (2)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Show More

##### 
## Agentic AI - Travel Management (2)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Show More

##### 
## Agentic AI - Invoice Management (3)

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Show More

##### 
## Agentic AI - AP Automation (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Sustainability & Reporting (4)

Sustainability Reporting

Generates reports on travel-related environmental impact for ESG tracking

Green Travel Recommendations

Suggests lower-emission travel options such as alternative routes or transportation modes

Carbon Emissions Tracking

Calculates and reports carbon footprint for flights, hotels, and other travel components

Real-Time Reporting

Active reporting of data and metrics

Show More

##### 
## Employee Risk Management (5)

Emergency Assistance Integration

Connects travelers to emergency services and support providers during incidents

Policy Enforcement & Compliance

Enforces company travel policies at the time of booking to prevent out-of-policy spend

Traveler Tracking

Monitors traveler locations in real time for safety, compliance, and emergency response

Risk Alerts & Safety Notifications

Sends real-time alerts about geopolitical risks, weather disruptions, or safety threats

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Show More

##### 
## Generative AI - Expense Management (3)

Image-to-Text

Converts images into a textual description, identifying key elements.

Text Generation

Allows users to generate text based on a text prompt.

Text Summarization

Condenses long documents or text into a brief summary.

Show More

##### 
## Additional Functionality (83)

Data Import/Export

Import and export data to and from software applications

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Online Banking

Ability to manage transactions online with a mobile device or computer.

1099 Preparation

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Receipt Management

Upload, track, and submit receipts in a central database

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Fraud Detection

Identify and prevent suspicious activity

Duplicate Payment Alert

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Document Management

Store, manage, and track all electronic documents in a centralized location

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Inventory Management

Track and manage inventory levels to maintain proper supply

Check Writing

Issue payments to third parties via checks

Mobile Access

Access software remotely via mobile devices

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Multi-Currency

Manage and handle various international currencies

Status Tracking

Track the status over time for a request, process, asset, or transaction

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Anomaly Detection

Automatically identify unusual behavior

API

Application programming interface that allows for integration with other systems/databases

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Aging Tracking

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Supplier Management

Manage all supplier data and operations

General Ledger

Centralized accounting record which tracks all financial transactions

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Bank Reconciliation

Compare and match accounting/financial records with corresponding bank statements

Workflow Management

Create, design and manage workflows for repetitive tasks

Customizable Reports

Alter the layout and content of reports

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Electronic Funds Transfer

Transfer money electronically between two bank accounts

Purchase Order Reconciliation

Aligns purchase orders with incoming invoices and receiving reports

Financial Management

Plan, manage, and track the financial activities of an individual or organization

API

Application programming interface that allows for integration with other systems/databases

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Dashboard Creation

Creation and customization of dashboards

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Expense Claims

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Budget Control

Manage and monitor spending to align with the financial constraints or goals

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Electronic Payments

Electronically collect payments for goods or services

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Multi-Currency

Manage and handle various international currencies

Real-Time Updates

Receive system updates as soon as any changes are made

Multi-Language

Manage and support multiple languages

Customizable Reports

Alter the layout and content of reports

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Mobile Access

Access software remotely via mobile devices

Spend Analysis

Review and uncover trends in spending activity

Categorization/Grouping

Organize and group data or items based on various criteria

Real-Time Data

Receive data and information in real time

Single Sign On

Allow users to access multiple services after entering their login credentials once

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Employee Self Service

Gateway through which employees can access the system

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Secure Data Storage

Securely stores data to prevent data loss or breaches

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Data Import/Export

Import and export data to and from software applications

Duplicate Detection

Compare new data with existing records to detect duplicate entries

Expense Claims

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Budgeting/Forecasting

Create budgets based on historical data and future projections

Customizable Fields

Customize data fields to support various needs and use cases

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automated Receipt Matching

Match digital receipt images or data with corresponding expense entries

Mobile Receipt Upload

Scan and upload receipts to a central database using a mobile device

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Categorization/Grouping

Organize and group data or items based on various criteria

Single Sign On

Allow users to access multiple services after entering their login credentials once

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Show More

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Policy Compliance Management](/glossary/policy-compliance-management)

Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.

[Mileage Tracking](/glossary/mileage-tracking)

Mileage tracking is the process of maintaining a mileage log for reimbursement or tax deduction. See why accurate mileage tracking is crucial for individuals and companies alike.

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##### Categories on G2

[
Expense Management
](https://www.g2.com/categories/expense-management)[
AP Automation
](https://www.g2.com/categories/ap-automation)[
Travel Management
](https://www.g2.com/categories/travel-management)

[
Invoice Management
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