It’s very easy to use, and the in-app receipt capture is the best. It also connects to my corporate card, which makes expense submission simple. Approvals are very fast. Review collected by and hosted on G2.com.

It does have a lot of mandatory fields to fill out and it can become burdensome. I also dislike calculating the tax, I travel a lot so the state taxes and conversion of it is a pain. Review collected by and hosted on G2.com.

I used SAP concur to book my train journeys and select my seats and it was so easy to use. I was able to select the type of seats I wanted, if i needed a table, a charging space etc. Review collected by and hosted on G2.com.

It was a bit difficult to use at first as I didn't understand some of the fields but I got a hang of it later on. I think some of the fields are a bit duplicated in terms of filling in the answers to the questions asked. Review collected by and hosted on G2.com.

SAP Concur centralize and automates expense management and, in addition, has a solid and helpful mobile app. I can easily scan receipts on the go and submit any expense quickly, track and be able to track approvals right away. The platform integrates well with our finance system, which greatly reduces manual data entry.

I also appreciate the compliance and policy enforcement built into the system. It automatically flags out-of-policy expenses, helping maintain corporate standards and reducing back‑and‑forth with finance. Overall, Concur brings structure and clarity to processes that are usually chaotic. Review collected by and hosted on G2.com.

Despite its strengths, SAP Concur has a few drawbacks. Some parts of the interface feel dated and unintuitive, especially for first-time users. The mobile app is convenient, but it can occasionally be slow or glitchy particularly when uploading receipts or syncing data. Customization options often require admin involvement, which makes simple changes feel more complex than they should be. And if your organization has many expense rules, the system can feel overly strict, which can lead to delays in submissions. Review collected by and hosted on G2.com.

What I like best about SAP Concur is how it simplifies expense management and improves visibility over employee spending. I find the automated approval workflows, receipt matching, and clear audit trail particularly useful. It reduces manual data entry, helps ensure expenses comply with company policies, and makes month-end reconciliation more efficient. The reporting features also make it easier to review transactions, investigate discrepancies, and maintain accurate financial records. Review collected by and hosted on G2.com.

The system can sometimes feel slow and less intuitive, especially when correcting rejected expenses or resolving receipt-matching issues. Some processes also require too many steps for simple tasks. Review collected by and hosted on G2.com.

I like that SAP Concur allows me to book my hotel, car, and flights together, all tied to my company information and credit card. The expense reporting feature is helpful as it pulls in all my T&E credit card expenses and allows me to categorize them for submission, and it pays the credit card on time. The new user interface is a big improvement for the travel side, making it more modern and similar to other travel sites. The mobile app is pretty good; it allows me to take pictures of receipts and attach them to an expense report, which is a key need for me. It also lets me approve expense reports while traveling. Overall, booking travel is much easier with the new UI. Review collected by and hosted on G2.com.

The mobile app should make taking pictures of receipts easier. One click would be preferable. Currently, when I take a picture of a receipt, it automatically creates an expense transaction in Concur, resulting in a duplicate entry when the actual expense comes in from the credit card interface. I would prefer an easy way to attach the receipt to the receipt picture repository instead. Review collected by and hosted on G2.com.

It’s easy to submit any expense request, and I don’t have to worry about the approval process. The bank account integration is also a one-time setup, so there’s no need to redo it or deal with extra rework later. Review collected by and hosted on G2.com.

During my first-time setup and initial navigation on the website, I wasn’t sure which values I should enter to get the right approvals. For example, I’m unclear about which expense category to use for lunch, and which one to select for a phone bill reimbursement. I also don’t know whether that phone bill reimbursement is covered under my company’s reimbursement policy. Review collected by and hosted on G2.com.

The mobile app! So easy to submit receipts on the go & keep track of expenses. Receipts can be the worst part so this makes the process a lot easier and more manageable. Review collected by and hosted on G2.com.

If you are managing another account for someone, the mobile app does not work super well for that which is disappointing. I do help with another users expenses and when I switch over on mobile, I can not do everything needed. Review collected by and hosted on G2.com.

What I like most about SAP Concur is that it makes expense management much simpler and more consistent. this would be particularly useful given our global workforce, as it would improve visibility, streamline approvals and help ensure policies are applied consistently across countries. I also used it at previous company and found it effective in reducing manual work and giving both employees and managers a clear record of expenses and approvals. Review collected by and hosted on G2.com.

The main drawback is that SAP Concur can feel more complicated than it needs to be. The interface is not always intuitive, particularly for occasional users, and some processes require too many steps. Review collected by and hosted on G2.com.

This program makes it easy to submit mileage or expense reimbursements for each staff member, allowing accounting to access the information quickly and accurately as they reimburse on our payroll system. Review collected by and hosted on G2.com.

I have not yet found a feature that I dislike in SAP Concur. Everything works as it should and is a reliable system for our large company. We have had no negative impacts from the system not working as it should. Review collected by and hosted on G2.com.

I like that I can just take pics of my receipts while traveling with the mobile app and it automatically extracts the important details. That saves a lot of manual entry later and helps when or if I lose a receipt. I also appreciate that I can book flights, hotels, and rental cars for one trip and those expenses go right into one report, so then all of my trip details are connected and split up where I have to find them. Review collected by and hosted on G2.com.

It can be less user friendly and complex for casual users. It can also be quite redundant, asking the same questions within each individual expense.. Review collected by and hosted on G2.com.