Yash B.
YB
Yash B.
Software Engineer
Mid-Market (51-1000 emp.)
"Simple, Organized Expense and Travel Management with SAP Concur"
4/5
What do you like best about SAP Concur?

What I like most about SAP Concur is that it makes expense and travel management very simple and organized. It allows employees to easily submit expenses, upload receipts, and track approvals in one place. The automation reduces manual work and errors, saving time for both employees and finance teams. Overall, it improves transparency and speeds up the reimbursement process. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

One drawback of SAP Concur is that the interface can sometimes feel complex and not very user-friendly for new users. Expense submission and approvals may take multiple steps, which can slow down the process. Also, occasional syncing or mobile app issues can make receipt uploads or updates slightly inconvenient. Review collected by and hosted on G2.com.

Akhil S.
AS
Akhil S.
Senior Data Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"SAP Concur Streamlines Travel and Expense Management with Fast, Automated Reporting"
4.5/5
What do you like best about SAP Concur?

What stands out most about SAP Concur is how it simplifies travel and expense management in one place. It automates expense reporting, captures receipts easily (often via mobile), and integrates with corporate travel bookings—making reimbursements faster, reducing manual work, and giving better visibility into company spending. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur user interface can feel complex and outdated, especially for new users. Submitting expenses sometimes requires multiple steps, and occasional syncing or receipt-scanning issues can slow down the process. The mobile app can also feel less responsive compared to newer expense tools. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Travel and Expense Management"
5/5
What do you like best about SAP Concur?

I like that SAP Concur allows me to manage my Executive's travels in one place, making it easy to book flights, hotels, and car rentals quickly. The travel planning is very efficient, and I can coordinate an entire itinerary in just 10 minutes. I find the expense reporting feature particularly valuable since it automatically scans and itemizes receipt photos, saving me a lot of time. Also, acting as a delegate for my Executive has been life-saving. The training was straightforward, as just one session was enough for me to understand how it works, and the comments around the company were positive about how fast we could plan travel. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

N/A Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Convenient Expense Management with Efficient Receipt Capture"
4/5
What do you like best about SAP Concur?

I find using SAP Concur convenient and love the map feature because it automatically calculates the distance between two destinations. The camera feature to take pictures of receipts is the best part for me. I also appreciated how very easy the initial setup was. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I find the system of moving expenses between reports quite clunky, it is would also be nice to integrate with google maps for mileage so that it directly fed in Review collected by and hosted on G2.com.

AF
Alexandre F.
Mid-Market (51-1000 emp.)
"Solid Integration, But Needs More Customization"
4/5
What do you like best about SAP Concur?

I really like the integrated database of SAP Concur. The native integration with FICO is something I consider valuable, as it simplifies travel expense management processes and makes them more reliable. Additionally, the integration with the finance module is a highlight, as it prevents manual errors, parallel controls, and rework. I found the initial setup of SAP Concur quite simple, which was an advantage for starting to use the system quickly. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The options, the lack of some resources regarding the rates and travel benefits by employee group, and the non-Fiori UX. There could be more customization options or specifics that can be added or integrated with demands coming from modules like MM, for example, regarding the management of travel supplier contracts without the need to involve third-party companies to handle this administration. Review collected by and hosted on G2.com.

Sudarshan H.
SH
Sudarshan H.
Senior Member of Technical Staff
Enterprise (> 1000 emp.)
"Easy Expense Approvals and Travel Booking"
3.5/5
What do you like best about SAP Concur?

It’s easy to submit expenses and get them approved. It’s also great for searching flights, hotels, and cabs when I’m traveling for business. Overall, travel management feels really straightforward with it, and it makes my business trips much less of a hassle. App center is also really nice space for exploring options. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The app’s AI features feel limited right now. It may be useful for creating an itinerary, but I’d like to see stronger AI capabilities overall, especially to make report approvals faster and smoother. I’d also appreciate more integrations in the App Center, since having additional options there would make the app more flexible. Review collected by and hosted on G2.com.

Chirag S.
CS
Chirag S.
Senior Software Engineer - AI/ML
Information Technology and Services
Enterprise (> 1000 emp.)
"Robust Travel and Expense Solution with Room for Improvement"
4/5
What do you like best about SAP Concur?

I love SAP Concur's travel module. It's really good because it has so many integrated partners allowing me to book flights, hotels, and other services directly. Additionally, the AI features are impressive; I can scan receipts using my phone, and it automatically categorizes items and associates costs in the expense entry. This is a very good feature. The integration of partners like airline and hotel services, along with the ability to compare prices directly within the platform, enhances the experience significantly. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

There are some features on the analytics side that could be improved, specifically the reporting side. Right now, there's a lack of dashboard feasibility, and if we want intelligent automation, that can be improved. The current Cognos reporting is fine, but on visualization and analytics purposes, there could be more. The budget side configuration also requires more flexibility, as it takes a lot of time to set up. Review collected by and hosted on G2.com.

olga m.
OM
olga m.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Easy Navigation, Simple Format, and Flexible Profiles"
5/5
What do you like best about SAP Concur?

Navigating is easy, format is simple and being able to work for under a different profile for others makes things work easy. It saves time when booking all travel aspects from flights, car rentals and lodging. It allows to organize preferences and frequent flyer information, emergency contact and all other important information if ever needed. Allows to view fare prices and make comparisons. Accurately allows to view expense reports. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It can get a bit confusing when trying to break down expenses if the initial dates can’t be changed. The navigation also feels overly complex when I’m trying to correct or edit travel requests to match the actual expense reports, which can be frustrating. Review collected by and hosted on G2.com.

Ravin T.
RT
Ravin T.
Customer Service Sales Representative
Mid-Market (51-1000 emp.)
"User-Friendly Expense Management with SAP Concur"
4/5
What do you like best about SAP Concur?

I really like how easy and user-friendly SAP Concur is for me and other staff members. It makes saving invoices and receipts simple, giving us easy access to them whenever needed. I also appreciate being able to upload and store bills and receipts all in one place, which makes it easier to access and sort through when I need them. Plus, it seems very easy to use from my experience with it. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

nothing the software is pretty viable Review collected by and hosted on G2.com.

Vidhi S.
VS
Vidhi S.
Accounting Assistant
Small-Business (50 or fewer emp.)
"SAP Concur Boosts Spending Control and Automation for Smarter Decisions"
5/5
What do you like best about SAP Concur?

The biggest upside of SAP Concur is control + automation of company spending, which leads to time savings, better compliance, and smarter financial decisions. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur has some drawbacks such as a complex and non‑intuitive interface, which can make it difficult for new users to learn and navigate. Many users also report slow performance, too many steps for simple tasks, and occasional technical issues like login or receipt upload problems. Review collected by and hosted on G2.com.