What I like best about SAP Concur is that it makes managing travel and business expenses much easier. In a shipping sales role, I often have expenses related to customer meetings, port visits, transport and business travel. Concur allows me to upload receipts, organise expenses and submit claims in one place. The mobile app is also very useful, as I can record expenses immediately instead of keeping paper receipts and completing everything later Review collected by and hosted on G2.com.

What I dislike about SAP Concur is that the expense submission process can sometimes feel slow and complicated. Some fields are repetitive, and receipts are not always matched correctly, so manual adjustments may be needed. It can also take time to understand error messages or company policy warnings, especially when submitting travel expenses. Review collected by and hosted on G2.com.

I use SAP Concur for booking corporate travel and filling monthly expenses for reimbursement. It allows us to book flights, trains, ground transfers, and hotels all in one place, so we don't have to juggle between websites for individual bookings. Being able to book all travel-related services and file related expenses in the same tool is very convenient. SAP Concur fetches receipts automatically from travel vendors, which helps to file expenses seamlessly. I find the AI assistance feature very useful as it helps in categorizing expenses, reads receipts and invoices, and can file expenses autonomously. It helps me identify correct values and category types of expenses by looking at invoices, making it easier to submit expenses correctly. The initial setup of SAP Concur was very easy, which was another positive aspect for me. Review collected by and hosted on G2.com.

I find the user interface can be improved. When I search for flights or hotels within SAP Concur, it just mixes the flight results, which should be more clear to me. There should be an indication of direct flights and connecting flights differently, and for hotels, it should only include in-policy hotel options as per my company's policy. Review collected by and hosted on G2.com.

I use SAP Concur to automate and manage travel, expenses, and invoice processing. I like that it helps me get rid of receipts and do everything digitally, which is a big plus. The AI receipt scanner is a great feature because it auto populates the data, making things more efficient. Additionally, the initial setup of SAP Concur was very easy. Review collected by and hosted on G2.com.

I find the user experience rigid and think it can be improved. Review collected by and hosted on G2.com.

The portal is very user-friendly and easy to navigate. I also really like the end-to-end workflow, which makes the whole process feel straightforward. It’s helpful that I can see the real-time status of my claim as well. As someone who submits expense requests, I’m very happy with this portal. Review collected by and hosted on G2.com.

Nothing much, to be honest. Maybe they could refine their email notifications a bit, because they don’t include key information like the amount requested or the next steps, such as the estimated payment date. Review collected by and hosted on G2.com.

What I like best about SAP Concur is how it centralizes and automates the entire expense and travel management process, making it much easier to track and control spending. The UI is clean and structured, which helps users quickly submit expenses, upload receipts, and monitor approvals without confusion. Integrations with corporate credit cards, ERP systems, and accounting tools reduce manual data entry and errors, significantly improving efficiency. Performance is reliable, even during peak periods, and reports generate quickly. From a pricing and ROI perspective, it delivers strong value by saving time and improving compliance. Onboarding is supported with clear documentation, and the built‑in intelligence helps flag policy issues and duplicate expenses, making expense management more accurate and transparent. Review collected by and hosted on G2.com.

One of the main dislikes about SAP Concur is that the user experience can feel a bit complex, especially for new users. Some workflows require multiple steps, which can make simple expense submissions feel time‑consuming. The UI, while functional, is not always intuitive and could benefit from more simplification and consistency. Occasional performance slowdowns and sync delays with integrations can be frustrating during peak usage. Additionally, customization options are limited in some areas, and support responses can sometimes take longer than expected for non‑critical issues. Review collected by and hosted on G2.com.

The mobile app makes it really easy — you just take a photo of your receipt or upload a file, and it scans and reads it automatically. After that it's basically just a couple of clicks to submit. Saves a lot of time compared to doing it manually. Review collected by and hosted on G2.com.

The receipt scanning can be a bit slow at times — it would be a better experience if it processed a bit faster. A small improvement, but it would make an already smooth workflow even quicker. Review collected by and hosted on G2.com.

The UI is straightforward to use, and creating an expense claim is really easy. I simply create a report and then add my expenses. The receipt-scanning feature is also very convenient. Last year they updated the portal, and it now looks much cleaner and definitely loads faster. Review collected by and hosted on G2.com.

If you need to claim mileage, the mileage calculator could use some improvement. Right now, you have to type the full address or place name to pinpoint a location. It would be much easier if the map were interactive, so you could select the location directly on the map instead of having to enter everything manually. Review collected by and hosted on G2.com.

I like that it's easy to upload things from my phone because most of my receipts come directly there, which makes the whole process really convenient for me. I appreciate being able to access SAP Concur on different devices, which gives me the flexibility I need when managing my expenses. The feature of uploading my receipts so that I can get reimbursed and send them to my assigned boss is something I find particularly useful. Review collected by and hosted on G2.com.

I'm pretty sure I had a situation where I submitted a report and then had to track it and resubmit it. It wouldn't let me just edit the person it's going to, but instead, it made me redo the entire thing. Review collected by and hosted on G2.com.

I like how SAP Concur streamlines the entire expense claim process, handling everything from submitting claims to approval and tracking in one place. The approval workflow is very straightforward, and it cuts down on back-and-forth communication, making the whole process smooth. What makes it valuable is that everyone involved follows the same process. Employees know where to submit their claims, managers can approve them quickly, and finance has all the information they need in one place. It effectively helps us manage business travel, claim reimbursements, and employee invoices, replacing all the manual paperwork, reducing our workload, and making the process faster. Review collected by and hosted on G2.com.

While SAP Concur is effective, the interface could be more user-friendly. Simplifying the navigation, reducing the number of steps for common tasks, and providing clearer status throughout the approval process could make it even more efficient. The interface could be simplified to make common tasks easier to complete, like reducing the number of clicks required to create and submit an expense report, using clearer labels and icons, and making frequently used functions more accessible. Better search and filter options for expense reports would also help. Review collected by and hosted on G2.com.

What I like most is how easy it is to capture receipts and submit expense claims, especially through the mobile app. I use it a lot, and being able to just snap a photo and upload it on the go saves me a ton of time compared to doing everything manually later. The automatic matching of card expenses is also really helpful, it occasionally misses one, but most of the time it works well enough to cut down a lot of effort and keep things moving. The approval workflow in our company is smooth, which honestly makes a big difference day to day. My manager doesn’t have to keep following up with me for missing paperwork, and I don’t have to deal with long back-and-forth threads just to close a claim. Overall, it makes expense reporting way less painful than spreadsheets ever were, and it’s one of those tools I genuinely wish I had at my current job too. Review collected by and hosted on G2.com.

Sometimes it feels harder than it should be to find old expense reports or travel bookings, and the search feature could definitely be better. Submitting everything can also take a few extra clicks, so the flow isn’t always as fast as you’d expect. I’ve also had a receipt upload get stuck once, and I had to refresh and do it again, which was frustrating in the moment. There are also occasional random error messages that aren’t very helpful, so it’s not always clear what went wrong or how to fix it. On top of that, the interface feels a bit dated and the navigation can be confusing at times. It’s not a deal breaker, but I do think the overall experience could be made much easier, especially for non-technical users. Review collected by and hosted on G2.com.