SAP Concur is integral to expense report and travel reporting processes. It allows travelers to make travel arrangements, reserve hotels, book air travel, and enter their expenses all in a single location, significantly reducing the amount of paperwork involved in the entire process. By entering expenses into the SAP Concur system immediately after a purchase has occurred, receipts can be automatically matched with that transaction and entered into the expense report without having to be stored separately for future use. The approval process is clear and easy to track; you can easily find your report’s status without having to email anyone for updates. Review collected by and hosted on G2.com.

The interface can feel a bit dense, especially when submitting more complex expense reports with multiple cost centers or exceptions. Sometimes it takes a few extra clicks to adjust entries or fix mismatches, and performance can slow down slightly when working with larger reports. It works reliably, but there’s room for simplification in the UI. Review collected by and hosted on G2.com.

Easy to use and user friendly interface. Intuitive and no cognitive overload. Workflow based and inbuilt checks and balances, proactive recommendations/prompts Review collected by and hosted on G2.com.

Report customization tools for casual users: Powerful but hard‑to‑discover filters and layouts tend to be ignored or misused by non‑finance users,Overly complex expense entry flows: Multiple screens, pop‑ups, and flags for a single receipt make simple claims feel slow and cumbersome Review collected by and hosted on G2.com.

What I like most about SAP Concur is how much it simplifies expense and travel management. I can snap a photo of a receipt with my phone, and it automatically captures details like the amount and date, rather than having to manually enter everything the way I used to in spreadsheets. That saves me real time each month and makes the approval and reimbursement process noticeably smoother and faster. Review collected by and hosted on G2.com.

At times, the interface feels a bit overly complex. For instance, submitting a multi-currency expense report means navigating through several additional screens compared with a single-currency report. Loading times can also lag, especially when I attach multiple receipts at once. If navigation were streamlined and performance improved in these specific areas, the overall experience would be even better. Review collected by and hosted on G2.com.

The mobile experience is very simple and easy to use. also the automatic expense creation is very good. Smart notification ad mileage tracking helps me add my expenses quickly Review collected by and hosted on G2.com.

Sometimes the performance in uploading the ticket receipts take longer. Also switching tabs sometimes feels lagging. As a new user, there wsa some steep learning curve initially but later it was good Review collected by and hosted on G2.com.

You can book travel without having to claim back expenses from finance. It compares hotel rates and displays a map for better viability. The pricing can be better than booking.com etc. Review collected by and hosted on G2.com.

Sometimes it can be slow, not very user friendly. Brings up a lot of errors. Booking trains can be very time consuming and hard to figure out. Doesn't let you choose a seat. Review collected by and hosted on G2.com.

I like that its very easy invoices and data entry , simple to use , curently checking the pricing to decide if its a keep based on our budget and use. Review collected by and hosted on G2.com.

Click-Heavy Workflows: Simple tasks like uploading a receipt require multiple clicks and forms.Glitchy Mobile App: Recent app updates have made it harder to save files and snap photos.Slow Performance: Large expense reports often cause severe page loading delays.Steep Learning Curve: Review collected by and hosted on G2.com.

I find SAP Concur helpful in consolidating travel and expense management under one platform, which is especially beneficial for large institutions dealing with complex finance and multi-currency calculations. I appreciate the mobile receipt capture feature; it's great—just a snap, and it fetches all the details about the amount and merchant. I like the credit card feed matching; it automatically matches credit card transactions to expense line items, saving employees from manually entering amounts that already exist on statements. I enjoy using ExpenseIt—it automatically fetches all the details with just one photo snapshot of a receipt, capturing accurate information about merchants, amounts, dates, and categories. The initial setup was quick, and the customer service is great. Review collected by and hosted on G2.com.

I find the UI feels dated compared to newer competitors like Expensify. I experience stress due to the lag in corporate card transactions, causing delays of 2-3 days for them to appear, which affects the timely submission of reports. Review collected by and hosted on G2.com.

Its easy process to submit claims. Once you have the base request in place, the traversing is o easy and you can raise claims until the base request is expired.

Alsoo, We can track the flow of request and it proactively highlights the issues/warnings that would restrict us to submit the claim.

We use it almost every week for one or other claims for self and teams. Review collected by and hosted on G2.com.

There are too many fields to fill-in even for the known categories.

Also, some warnings continue to persist even after the claim is approved which doesnt make any sense. (Ex: Warning: Warning: This line item has a Rejection Code associated. Please review and take the appropriate action.) Review collected by and hosted on G2.com.

I like that it brings travel booking and expense management together in one place, and that it can integrate with corporate credit card programs. Being able to embed our own travel policy in the background is also a big plus. That said, the user interface feels like it’s lagging behind other providers in the industry, which offer a more modern platform.

From a performance perspective I find it to be on par with other providers. On pricing and ROI, their pricing is more expensive and the ROI is lagging behind. Support and onboarding is ok, not stellar. AI/Intelligence wise, their reports and dashboarding are lagging behind other providers such as Navan. Review collected by and hosted on G2.com.

Since its acquisition by SAP, there hasn’t been enough investment in the product. It also isn’t a true end-to-end solution, because it doesn’t have an in-house credit card program and instead relies on third-party integrations with corporate card programs. On top of that, the reporting capabilities feel outdated and don’t measure up to other solutions. Review collected by and hosted on G2.com.

What I like most about SAP Concur is how easy it makes submitting and tracking expenses. The receipt capture feature in SAP Concur saves me a lot of time, and the automatic import of card transactions helps keep everything organized, accurate, and easy to follow. Review collected by and hosted on G2.com.

One thing I dislike about SAP Concur is that the interface can feel a bit complicated at times, especially when I’m creating or editing expense reports. Simple tasks occasionally require a few extra steps, and moving between different sections of the app isn’t always as intuitive as I’d expect. Review collected by and hosted on G2.com.