--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7183 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7183 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,183 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews) - Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews) - Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (136 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews) - Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews) - Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews) - Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews) - Users find SAP Concur's **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. Effortless Expense Tracking and Travel Management for Farm Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Kamil J. | H&S Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it streamlines expense tracking and travel management for seasonal and permanent staff across multiple farm sites. It makes it easy to manage mileage claims, accommodation costs, and supplier invoices in one place, reducing paperwork and saving time during busy harvest periods. The mobile app is especially useful for team members working remotely in the fields, as they can upload receipts instantly **What do you dislike about SAP Concur?** SAP Concur can feel complex for staff who are not used to digital systems, which means extra training during busy farm periods. It also relies on a good internet connection, so when working in remote fields or rural areas, submitting expenses or accessing the platform can be difficult. This sometimes delays approvals and processing. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing travel and expense claims across multiple farm sites and seasonal teams. It centralises all expense submissions, mileage claims, and accommodation costs in one system, reducing paperwork and manual errors. This saves time during peak harvest periods, improves visibility of spending, and ensures compliance with company policies. The mobile app is especially helpful for staff working remotely, as they can upload receipts instantly ### 2. Effortless Expense Reporting and Time-Saving Mobile Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sree K. | Software Development Engineer in Test III, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about SAP Concur?** What I like most is how easy it is to capture receipts and submit expense claims, especially through the mobile app. I use it a lot, and being able to just snap a photo and upload it on the go saves me a ton of time compared to doing everything manually later. The automatic matching of card expenses is also really helpful, it occasionally misses one, but most of the time it works well enough to cut down a lot of effort and keep things moving. The approval workflow in our company is smooth, which honestly makes a big difference day to day. My manager doesn’t have to keep following up with me for missing paperwork, and I don’t have to deal with long back-and-forth threads just to close a claim. Overall, it makes expense reporting way less painful than spreadsheets ever were, and it’s one of those tools I genuinely wish I had at my current job too. **What do you dislike about SAP Concur?** Sometimes it feels harder than it should be to find old expense reports or travel bookings, and the search feature could definitely be better. Submitting everything can also take a few extra clicks, so the flow isn’t always as fast as you’d expect. I’ve also had a receipt upload get stuck once, and I had to refresh and do it again, which was frustrating in the moment. There are also occasional random error messages that aren’t very helpful, so it’s not always clear what went wrong or how to fix it. On top of that, the interface feels a bit dated and the navigation can be confusing at times. It’s not a deal breaker, but I do think the overall experience could be made much easier, especially for non-technical users. **What problems is SAP Concur solving and how is that benefiting you?** It is actually solving a bunch of pain points for us, mainly with expense reporting and travel bookings. Before, we had to collect paper receipts and send lots of emails to get approvals, which took forever and things sometimes got missed. Now, with Concur, I just snap a photo of my receipts and submit, and the system tracks everything automatically. It also keeps all my travel plans in one place, so I don't have to search through old emails anymore. ### 3. SAP Concur Brings Structure and Clarity to Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Ali A. | IT Support Specialist, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about SAP Concur?** SAP Concur centralize and automates expense management and, in addition, has a solid and helpful mobile app. I can easily scan receipts on the go and submit any expense quickly, track and be able to track approvals right away. The platform integrates well with our finance system, which greatly reduces manual data entry. I also appreciate the compliance and policy enforcement built into the system. It automatically flags out-of-policy expenses, helping maintain corporate standards and reducing back‑and‑forth with finance. Overall, Concur brings structure and clarity to processes that are usually chaotic. **What do you dislike about SAP Concur?** Despite its strengths, SAP Concur has a few drawbacks. Some parts of the interface feel dated and unintuitive, especially for first-time users. The mobile app is convenient, but it can occasionally be slow or glitchy particularly when uploading receipts or syncing data. Customization options often require admin involvement, which makes simple changes feel more complex than they should be. And if your organization has many expense rules, the system can feel overly strict, which can lead to delays in submissions. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing expense reporting and approvals in one unified platform. Instead of dealing with scattered receipts, spreadsheets, and manual approvals, everything is streamlined through automated workflows. I have saved a lot of time using this app and it has helped me to not only sort out my receipt but also gives me fully visibility regarding overall expenses. Ultimately, SAP Concur reduces administrative stress and ensures expenses are processed accurately and efficiently, allowing me to focus more on higher-value work rather than tedious paperwork. ### 4. Impressive Automation and Global Integration for Effortless Invoice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | General Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** Here are a few things that standout the features of SAP Concur that I noticed. The automation and accuracy are impressive receipt scanning, automatic categorization, and built-in policy checks significantly reduce the need for manual entry and help minimize errors and wrong coding. Policy compliance and approval hierarchy are in place, so employees are guided to stay within company guidelines before submitting and approving the invoice. Its global readiness is another advantage, as it supports multiple currencies, various tax rules, and local compliance requirements, making it especially valuable for multinational organizations. Very easy to use and beginner friendly as well. **What do you dislike about SAP Concur?** On desktop, the interface is often unintuitive, requiring too many steps for straightforward actions like submitting expenses or correcting minor mistakes. While the mobile app makes it easy to capture receipts, it lacks some features found on the desktop version, and certain functions behave differently, which can be frustrating. Sometimes some other users encounter error in uploading their receipts. Configuring policies, approval flows, and integrations is also complex, typically needing the expertise of trained administrators or consultants. Performance can be slow at times, with users experiencing lag when uploading receipts, generating reports, or during periods of heavy use. Additionally, the workflows are quite rigid, making it challenging to customize processes for organizations with specific approval or reimbursement needs. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur turns a traditionally slow, error-prone, and fragmented process into a more automated, compliant, and transparent one. ### 5. Transforming Travel and Expense Management with AI-Driven Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Nandagopan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about SAP Concur?** In 2026, I appreciate how SAP Concur has evolved to make the administrative side of work nearly invisible. The integration of Joule, SAP's AI agent, has truly enhanced the booking experience by allowing me to simply state my travel needs and get policy-compliant options without the fatigue of checking endless filters. I also find Intelligent Receipt Extraction with ExpenseIt incredibly valuable, as it itemizes complex expenses like hotel bills automatically, saving me a ton of time. The Request Assistant feature is another highlight because it provides a reliable cost estimate before spending, ensuring that my expenses will stay within an approved budget. I love the seamless integration with Microsoft Teams and Outlook, making daily tasks like approving reports straightforward without having to navigate away from my main workflow. These qualities have made using SAP Concur a more conversational and helpful experience. **What do you dislike about SAP Concur?** None **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur transforms manual expense entry into a quick photo capture, prevents rule violations with real-time alerts, and simplifies booking through AI-suggested options based on preferences. It integrates smoothly with tools like Microsoft Teams and Salesforce, automating schedules and linking expense reports to sales operations. ### 6. Highly Customizable and User-Friendly Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina C. | Manager Financial Systems, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about SAP Concur?** Highly customizable, user friendly, admin friendly travel and expense platform that is always evolving and improving. Great support through our account team, project implementation teams over the years, helpful webinars, educational sessions, communications on product updates, new features, etc. **What do you dislike about SAP Concur?** First contact support, e.g. through chat, is not generally very helpful. Which I get - they can triage and open up a case with the correct department and more specialized experts, but sometimes frustrating when you're hoping for a quick answer to what seems like a straightforward question. **What problems is SAP Concur solving and how is that benefiting you?** Having expense reporting and travel booking all in one place on a custom platform with our policy, unique expense types and coding, approval workflows, etc built in is a game changer. The site is intuitive, easy to train everyone on the same process, easy to update when things change, easy for users with the mobile app, easy for approvers too. Much better for the accounting team, since they receive everything in the correct format from go, no manual work needed. Makes the whole process faster, more accurate, more automated, less confusing. Wealth of reporting to track a variety of metrics. ### 7. Effortless Expense Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Corina D. | HR Associate - Travel and Expenses, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it simplifies and streamlines expense and travel management. It saves time, reduces errors, and provides clear visibility into spending, making processes more efficient for both employees and finance teams. I also appreciate its user-friendly interface and the way it integrates seamlessly with other systems, which makes managing expenses less stressful and more organized. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that sometimes the system can feel a bit complex for new users, and certain processes may take longer to navigate than expected. However, with guidance and practice, these challenges can be easily overcome, and the benefits of streamlined expense and travel management outweigh the learning curve. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of manual, time-consuming expense and travel management. By automating reporting, tracking, and approvals, it reduces errors and saves time. For me, this means I can focus more on my work instead of paperwork, have clear visibility over expenses, and ensure processes are efficient and organized. ### 8. Automates Expense Management with Some UI Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** sharmin B. | Accountant **Reviewed Date:** February 12, 2026 **What do you like best about SAP Concur?** I like how SAP Concur brings structure and automation to what used to be a messy, manual process. The automated approval workflows save a lot of time and prevent reports from getting lost or delayed. It helps reduce lost receipts, incomplete reports, and back-and-forth emails which has been a major improvement. I also appreciate how it integrates with our accounting system to sync expense data directly into the general ledger, which reduces manual journal entries. **What do you dislike about SAP Concur?** The user interface can feel a bit dated and not always intuitive, especially for new users. Submitting or correcting expense reports sometimes requires more clicks than expected, which can slow people down. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for expense management, travel booking, and reimbursement processing. It digitizes reports and automates approval, reducing lost receipts and errors. The integration with our accounting system streamlines expense data syncing, saving time and preventing delays. ### 9. Centralized Expense Management, Needs UI Overhaul **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about SAP Concur?** I like SAP Concur's integration with card providers, which ensures I can see all the expenses I made. This makes linking expenses to their reasons straightforward and keeps approvals error-free. I also appreciate having a dashboard for all expenses in one place because it helps with history tracking and eliminates missed payments. **What do you dislike about SAP Concur?** The UI can be a little old and cumbersome to navigate, and some duplicates may occur due to the wrong cost center being allocated. **Recommendations to others considering SAP Concur:** Single place for enterprise expense and travel and invoice management **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur provides a central place for expense management, logging, and approvals. Its integration with card providers helps track expenses, linking them to reasons and ensuring error-free approvals. The dashboard aids in history tracking and eliminating missed payments. ### 10. SAP Concur simplifies expense management **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory F. | Senior Engineering Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about SAP Concur?** The Concur app is really convenient. Tracking and reporting expenses is straight forward and easy. Immediately take photos of actual receipts using the Concur app and then Concur matches the receipt to the actual transaction once the charge is completed. **What do you dislike about SAP Concur?** I have been using SAP Concur for well over 5+ years. In the that time I have not found anything issues or concerns, or any dislikes about the product. Best of class **What problems is SAP Concur solving and how is that benefiting you?** Concur makes simplifies tracking and processing my expenses. Concur allows me to stay within expense and travel policy guidelines. Remitting the expenses once all the documentation has been provided and validated. ### 11. Flexible Sign-In Options and Super Helpful, Easy-to-Reach Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about SAP Concur?** I like the sign-in options available to users. I also like the available technical support for administrators. Tickets are well documented and Concur agents are great about following up if they haven't heard a response. I particularly like the chat feature as this helps me get an answer when I'm in a time crunch. **What do you dislike about SAP Concur?** Really dislike EoT. This "upgrade" has cause a lot of workflow issues for our organization. It's been a few months of attempting a few workarounds with whatever features are available although it's truly not as automated as we had it setup prior to the EoT change. **What problems is SAP Concur solving and how is that benefiting you?** We have a number of issues submitted to SAP Concur at any given day although the majority of them would be around workflow issues with our TMC. There are also technical issues that come up which SAP Concur helps us look into. ### 12. Effortless Expense Tracking with Clear Approvals and Real-Time Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Anjaly T. | Reporting and Analytics Specialist , Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how easy it makes submitting and tracking expense reimbursements, with clear approval workflows and real-time status updates, so there is no need to follow up manually. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that the interface can feel a bit slow and sometimes uploading bills or matching expenses takes more steps than expected. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of manual expense tracking and follow-ups by providing a structured system for submitting bills, getting approvals, and tracking reimbursement status. This benefits me by saving time, improving transparency, and making the entire reimbursement process smooth and well-organized. ### 13. Effortless Expense Management with Smart Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio B. | Strategic Account Executive - Rio de Janeiro_Minas Gerais, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about SAP Concur?** Basically, SAP Concur fixes the 'mess' of paper receipts and endless Excel sheets. Here are the most useful features: I just take a photo of your receipt with your phone. The AI automatically reads the date, vendor, and amount, and fills out the report for you. It’s a one-stop shop for flights and hotels. The best part? It only shows options that fit your company's policy, so you don't have to worry about spending more than you're allowed. The system checks every single report by itself. It flags duplicate charges or anything suspicious, so managers don't have to spend hours checking every line. **What do you dislike about SAP Concur?** The Pros are Take a photo of a receipt and the AI automatically fills in the details. My Uber, Delta, and Booking.com receipts sync automatically without you doing anything. The system flags expenses that break company rules before you even submit them. The Cons are The desktop version feels outdated and can be frustrating to navigate. It’s a complex system that takes time to master. It is an expensive enterprise tool, often too "heavy" for small startups. **What problems is SAP Concur solving and how is that benefiting you?** Problems it Solves are Ends the "receipt mess" and manual typing into Excel. Prevents out-of-policy spending automatically. Stops slow, paper-based approval and reimbursement cycles. Benefits for me are AI reads receipts from a photo, filling out reports in seconds. Uber and Booking.com receipts sync automatically to your account. I can handle everything (booking and expenses) directly from your phone. ### 14. Great Organization Tool, Needs Better AI Accuracy **Rating:** 3.0/5.0 stars **Reviewed by:** Emmanuel M. | Online Evangelism Innovator, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about SAP Concur?** I really find the SAP Concur mobile app very helpful because I can use it to scan receipts right away after making a purchase, which is really helpful for keeping organized. I also appreciate being able to review the spending of specific people to make sure they're spending accurately and wisely on company expenses. Another feature I really like is being able to reimburse personal charges that needed to be put on mid-kind of business extent, and getting those submitted and reimbursed has been really helpful. I also like that SAP Concur helps us keep all of our receipts in order. **What do you dislike about SAP Concur?** The AI features in SAP Concur that predict spending categories aren't very accurate. Sometimes they're okay, but more often than not, they're not accurate. I have to review each line item to make sure they aren't incorrect, which is kind of frustrating. Also, the way reports are put together could be improved. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps me track credit card spending, categorize expenses, and ensure we stay within budget. It allows our supervisors to review spending, keeping us organized. The mobile app makes scanning and organizing receipts easy. ### 15. Streamlined Expense Reporting with User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa H. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SAP Concur?** I find SAP Concur to be very user friendly from both the user side and the administrative side. I love the ExpenseIt tool, which automatically fills out the expense lines for employees submitting expense reports. This feature allows employees to submit their expense reports quickly and turns the process into more of a review, reducing human error in many cases. The initial setup went well, and our implementor was very helpful and made it easy. It's my favorite expense management tool I've used. **What do you dislike about SAP Concur?** The basic plan for SAP Concur cannot do a FX currency buffer anymore (was an option at implementation), which is very frustrating for employees as it requires additional time to get the correct dollar value for expense reports. Also, the hotels itemization is still a consistent complaint we have from employees. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur streamlines expense reports and enhances user experience, making it easier for employees to submit and for accounts payable to process them. It also reduces human error with the ExpenseIt tool, simplifying the review process. ### 16. Expenses management and Easy Automation **Rating:** 4.5/5.0 stars **Reviewed by:** prasanth g. | Human Resource, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about SAP Concur?** SAP concur is quite easy to use and and we can integrate it with tools easily moreover very helpful in accounts management and financial or invoice management and its automation of expenses which lead to know we are fully optimizing the money and time and its quite easy to implement if you once become habitual to it. **What do you dislike about SAP Concur?** it is quite expense for micro or mini firm to use it, if you can come up for small package so it will be easy for mini firm to use it. please make some changes into your customer support they never response on time. **What problems is SAP Concur solving and how is that benefiting you?** it has solve the problem of manual calculation now it can automate the invoice and accounts which further helps us to makes books easily and it is time saving and helps in financial decision. it has quite good interface in comparsion to other software like medical accounting software or any other software for management. any non tech person even used it easily. its auto email notification will be an add on to my experience ### 17. SAP Concur Review **Rating:** 5.0/5.0 stars **Reviewed by:** Nithish V. | Technical Solutions Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SAP Concur?** The application is user friendly and the GUI is very simple and attractive. Started using SAP Concur since 2019, from the time when I started working at my present Company I use SAP Concur at least every week. The application provides a single view for all my expenses and integrates it in one single forum. Customer support is pretty straightforward and they are quick and always meet the SLA. All my expense maintenance and travel allowances are maintained well. Easy to implement and integrate across devices and workspaces within your teams and organization **What do you dislike about SAP Concur?** SAP Concur is overall a great tool to maintain all your record, expenses and bills. There are lot of easy options to submit your expenses. They can maybe focus on reducing or duplicating the menus options and repetitions **What problems is SAP Concur solving and how is that benefiting you?** It helps me in submitting my travel expenses. Its solutions give more dedicated repository to maintain all my allowances, expenses and bills in the same forum. I used it every month to claim my mobile and internet bills. And to get approvals and claims for my official travel expenses. ### 18. SAP Concur is a great enterprise application for managing official travel and expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Prachi W. | IT Leader, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SAP Concur?** SAP concur is used for the complete process from raising a travel request ,getting approvals ,creating expense reports and finally getting the reimbursement for expenses. It also has a mobile application which is particularly useful for uploading bills and invoices directly from the mobile app into the expense report and also has OCR capabilities to read the the expenses directly from the bill image which saves a lot of time in otherwise manually updating the expenses. **What do you dislike about SAP Concur?** SAP concur always takes the current exchange rate while creating the expense report for a overseas travel and not the exchange rate when the travel request was created which causes a difference in total expense amount during the final reimbursement **What problems is SAP Concur solving and how is that benefiting you?** Concur is useful for registering the travel request, getting necessary approval s ,booking the tickets and cabs from the official partners connected to concur.After the trip is completed the expense report can be created in Concur and reimbursement are also processed accordingly from the app.Timely notifications are also sent to take any actions in case if something is found missing like details or bills in the expense report ### 19. Powerful Automation and Seamless Integrations for Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** MadhuSudhan L. | Senior Engineer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SAP Concur?** This is a powerful tool for automating expense, travel, and invoice management. Its ability to integrate with other systems, such as ERPs, leads to significant time savings. **What do you dislike about SAP Concur?** The interface feels clunky and unintuitive, making it difficult to get started due to the steep learning curve. Performance is often slow, particularly when handling large amounts of data or receipts. I have also encountered frequent bugs, and the mobile app is not user-friendly. Additionally, the lack of offline support and the presence of frustrating error messages further detract from the overall experience. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses challenges such as manual and error-prone expense reporting, limited visibility into spending, and compliance difficulties by automating the management of travel, expenses, and invoices. This automation helps users save time, gain better control over costs, adhere more closely to company policies, enjoy an improved employee experience, and access clearer financial insights for more informed decision-making. ### 20. The enterprise workhourse **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about SAP Concur?** What makes SAP Concur stand out for me is how it turns the “paperwork headache” into a seamless, automated ecosystem. For travelers, the biggest highlight is ExpenseIt. Its AI-driven OCR scans receipts and automatically populates expense reports, saving hours of manual entry. I also really like the integration with TripLink: it captures bookings made directly with airlines or hotels, so you still get your loyalty points while the company gets the data it needs. For the finance team, the “best” part is policy enforcement. The system works like a digital gatekeeper, flagging out-of-policy spend (like an over-budget dinner) before it’s even submitted. That helps reduce friction between employees and auditors. Ultimately, its greatest strength is scalability. Whether it’s handling complex VAT reclaims or supporting 160+ currencies, Concur manages global compliance at a level most competitors can’t match. It feels less like a tool and more like a “set it and forget it” safety net. **What do you dislike about SAP Concur?** If you view SAP Concur’s so-called “disadvantages” through a more positive, enterprise-focused lens, they can actually be read as evidence of the platform’s commitment to rigorous control and global stability. What some people describe as a “clunky” interface is often the natural result of Concur’s unmatched depth. Because it’s built to handle massive datasets—from VAT reclaims to complex, multi-country tax regulations—it tends to prioritize architectural reliability over a trendy, minimalist design. For a global CFO, that kind of “heaviness” can be a reasonable trade-off for a system that won’t buckle under the weight of 50,000 users. Similarly, the “rigid” error flagging comes across to me as proactive protection. By catching small discrepancies early, Concur helps prevent costly audit failures later. In practice, it functions like a 24/7 digital consultant, keeping employees safer from unintentional policy violations. Even the implementation complexity feels like a byproduct of its near-infinite customizability: it’s a “forever” solution meant to be tailored to a company’s unique DNA, rather than a one-size-fits-all app you’ll eventually outgrow. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps cut through the chaos of manual Accounts Payable by digitizing the entire “capture-to-pay” lifecycle. It replaces the “paper trail nightmare” and reduces manual data-entry errors by using AI and OCR to automatically extract invoice details. It also helps close compliance gaps by flagging duplicates and performing three-way matching between invoices, purchase orders, and received goods. For me, the biggest benefit is total spend visibility. I can track unsubmitted invoices and approvals in real time, which supports more accurate cash-flow forecasting before money leaves the bank. By automating routing and approvals, the system can reduce processing time by up to 68%, freeing me from chasing signatures so I can focus on more strategic vendor negotiations. On top of that, the mobile app lets me approve invoices with one click while on the go, helping ensure I don’t miss early-payment discounts. Overall, it turns a reactive, tedious chore into a more proactive, high-level financial strategy. ### 21. Streamlines Expense Tracking, But Interface Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Mahsooq K. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about SAP Concur?** SAP Concur makes it easier to manage and track business expenses in one place. I like that it integrates directly with corporate cards like Amex, automatically pulling in transactions for reimbursement. Once everything is set up properly, it helps streamline expense reporting and approvals. **What do you dislike about SAP Concur?** The process of adding and itemizing expenses is quite confusing. It’s not always clear where to attach receipts or how to categorize certain transactions. The interface feels cluttered and takes time to get used to, which makes expense submission slower than it should be. **What problems is SAP Concur solving and how is that benefiting you?** It helps manage and record all business expenses digitally, reducing manual paperwork. Since it connects with my Amex card, all expenses are automatically logged, which saves time during audits and reimbursements. Despite the learning curve, it keeps expense tracking transparent and centralized. ### 22. Effortless Expense Management with Smart Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Akash B. | Software Engineer 3, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about SAP Concur?** The reports and expenses are well organized, and the approval process is clearly defined, making sure users always know what to expect next. Additionally, when receipts are uploaded, the system automatically identifies the expense type and fills in all the necessary details to create the entries. **What do you dislike about SAP Concur?** Sending more timely reminders and notifications to both approvers and creators of reports and expenses could help speed up the process. **What problems is SAP Concur solving and how is that benefiting you?** This is an all-in-one platform for managing expenses, allowing users to add both requests and expenses. The built-in hierarchy of approvals and validation helps make the entire process seamless. ### 23. Streamlined Travel and Expense Management with Great Data Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about SAP Concur?** I appreciate the ease of use that SAP Concur offers. It makes booking travel and processing expenses straightforward and efficient, saving us valuable time and reducing hassle. The system is also constantly evolving, showing a dedication to customer satisfaction by continuously improving and staying ahead of client needs. As an analyst, I rely heavily on the Concur Intelligence Platform for generating reports, be it pulling Cognos reports myself or working with a reporting consultant. This capability enables me to effectively provide necessary information and data to our company, boosting our operational efficiency. Overall, these features make SAP Concur a valuable tool for our organization. **What do you dislike about SAP Concur?** I find the help and support system within SAP Concur to be frustrating when I have questions or need assistance. There are too many places to search for information, and the results often do not directly address the specific questions I have. This makes it difficult to find the right answers, which can be time-consuming and confusing. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur eases travel booking and expense processing, offering excellent data insights and reporting capabilities, which enhance company decisions. ### 24. Great Automation, But Interface and Support Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about SAP Concur?** What I appreciate most about SAP Concur is how seamlessly it streamlines the entire travel and expense process. Instead of manually collecting receipts, filling out spreadsheets, or dealing with back-and-forth approval emails, everything is handled in one unified platform. The mobile app is especially powerful, I can take a picture of a receipt, and Concur automatically reads the details, categorizes the expense, and adds it to my report. This not only saves time but significantly reduces errors. I also like how Concur integrates with corporate travel booking tools and company policies. When planning a trip, I can easily see compliant options for flights, hotels, and rental cars, which makes planning faster and ensures I stay within guidelines. For approvers and finance teams, the transparency and audit trail are extremely valuable. The system provides clear visibility into spending patterns, helps enforce policy compliance, and simplifies reimbursement workflows. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that some parts of the interface can feel a bit outdated and unintuitive, especially for new users. Simple actions like attaching receipts, editing entries, or navigating between different sections of an expense report can sometimes take more clicks than expected. Another challenge is performance during peak usage. At times, the system can feel slow, particularly when loading report details or switching between modules. This can be frustrating when trying to submit expenses quickly. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the headache of manual travel and expense management by automating report creation, enforcing policy compliance with AI, and giving finance teams full visibility into spending saving time and reducing risk. ### 25. Optimize your time and expense management with SAP Concur's digital features. **Rating:** 5.0/5.0 stars **Reviewed by:** Ase T. | Cybersecurity Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about SAP Concur?** As a frequent user and member of SAP Concur's digital features and resources, I can say that it is a great option for optimizing your time management and managing all expenses and payments related to your business trips and meetings. Another advantage of SAP Concur as an expense management platform is its adaptability to all types of operating systems and mobile devices, facilitating the issuance of alerts and notifications for all expenses related to your corporate travel. **What do you dislike about SAP Concur?** I am satisfied with the use of SAP Concur's digital features and resources, I can say that I trust the performance of its features and that there is nothing wrong with how it works. **What problems is SAP Concur solving and how is that benefiting you?** Since I started using SAP Concur's digital features and options, I have noticed that the control and recording of my expenses is much more efficient and productive, I have better control of my time and a better understanding of the expenses incurred during my business trips. ### 26. Seamless Expense Management with SAP Concur **Rating:** 5.0/5.0 stars **Reviewed by:** Pratikkumar P. **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** I value SAP Concur's ability to track all expenses and invoices in one centralized system. It makes it easy for me to manage financial records with ease. The feature to capture receipts and seamlessly add them to expenses is particularly beneficial, as it allows me to update expense reports efficiently on the go by taking pictures of receipts. This functionality is crucial because it reduces the hassle of manual entry and ensures that all supporting documents are readily available. Moreover, the transition from a custom-built Excel spreadsheet to SAP Concur was smooth, and I appreciate how straightforward the initial setup process was. The convenience of having everything organized in one place, coupled with the capability of handling multi-currency transactions effortlessly, makes it an invaluable tool for managing employee expenses and vendor invoices. Overall, these features significantly streamline the expense reporting process for me. **What do you dislike about SAP Concur?** I find the speed of the invoice module in SAP Concur lacking. It doesn't perform as swiftly as I would like, which can be frustrating when trying to manage multiple invoices efficiently. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to track all expenses and invoices in one place, submit multi-currency transactions, and update expense reports on the go by capturing receipts easily. ### 27. Reliable travel & expense management with strong compliance but outdated UX **Rating:** 2.5/5.0 stars **Reviewed by:** David J. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** SAP Concur provides a structured and compliant framework for handling travel and expense processes end to end. Its biggest strength is the automation of tedious tasks like receipt capture, policy checks, and approvals, which significantly reduces manual workload. The mobile app makes it easy to submit expenses on the go, and integrations with travel partners streamline booking and reimbursement. For organizations that need transparent audit trails and consistent enforcement of travel policies, Concur provides reliability and governance that email- or spreadsheet-based processes simply cannot offer. **What do you dislike about SAP Concur?** The user interface feels outdated and unintuitive, especially for employees who only use it occasionally. Basic tasks sometimes require unnecessary clicks, and the navigation can be confusing. Performance varies across devices, and the mobile app lacks the smoothness expected from modern business apps. Customization options are limited, so aligning specific business rules often becomes cumbersome. Integration with ERP systems works but can be fragile, and dealing with exceptions or errors often requires manual intervention. Support can be slow when issues escalate beyond standard scenarios. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the chaos of manual expense reporting by centralizing booking, submission, validation, and reimbursement in one system. It removes dependency on emails, paper receipts, and inconsistent processes across departments. Policy enforcement becomes automated, reducing non-compliant claims and improving cost control. The platform also increases transparency for finance teams by providing clear reporting, standardized workflows, and complete audit trails. Overall, it reduces administrative overhead and improves both compliance and employee productivity. ### 28. Automates Expenses Well, But UI Needs Modernization **Rating:** 3.5/5.0 stars **Reviewed by:** James I. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about SAP Concur?** Having used SAP Concur on a trial for a short period of time, I loved how automated it made everything which before (and is now!!) a very admin heavy mess. We tested the expense management tool and it allowed myself and our staff to accurately record their expenses with no missing receipts, or inconsistent / incorrect claims. It has ensured we can reclaim VAT on everything, rather than missing out on savings where we had no VAT receipt as backup so helped with our cashflow. **What do you dislike about SAP Concur?** While I know the software can be / is powerful, The UI seems outdated and the software feels clunky and things often take a few more clicks than I think it should. All in, it gets there in the end I think it can be updated for user friendly. **What problems is SAP Concur solving and how is that benefiting you?** It has turned what was a very admin heavy, messy process into automated expense management. As we could just take pictures of receipts it enabled us to have a better store for these so no receipts go missing in the bottom of a shoebox. While out on the go, me and our staff could take pictures of our receipts store these on the software to ensure we can quickly find these in the future and reclaim any VAT incurred. Before, and now, this process is extremely messy and we are finding more lost receipts. It also enabled us to have expense approvals sat with the correct person, as the system flagged inconsistent or incorrect claims so line managers had more confidence with what they were seeing. Whereas now, myself and a select few others are given expense paper sheets to review and ensure correct claims are being made. ### 29. Great AI-Assisted Expense Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Aamir A. | Clinical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about SAP Concur?** The ai assisted feature is great detecting what th expenses are. Also the best thing about the app is to create multiple reports and use them simukatneously **What do you dislike about SAP Concur?** Sometimes you get duplicate entries which makes it confusing when submitting expenses and then it's refunded to you and you need to correct. I also think it freezes **What problems is SAP Concur solving and how is that benefiting you?** Software update makes price detection quicker and more accurate. Also sometimes now when you upload. Aohoto it detects what category the expense should go in ### 30. Streamlines Travel and Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Shabarinath R. | Senior Product Security Specialist, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SAP Concur?** I use SAP Concur to manage and streamline my business travel, expenses reporting, and reimbursement processes, which significantly helps to automate the complete process flow. SAP Concur eliminates the manual efforts and delays associated with travel booking, expense submissions, and approvals while providing a real-time monitoring dashboard to showcase how much my organization has spent. Overall, SAP Concur brings simplicity, transparency, and control to what was once a time-consuming administrative task. I particularly value the mobile app and Expenselt feature within SAP Concur, along with the integration with travel booking tools such as Concur Travel, which is highly beneficial. This allows me to book flights, hotels, and ground transportation within the company policy, with all bookings automatically reflected in my expenses, which is really good. Additionally, the corporate credit card integration with SAP Concur helps to reflect all my business expenses in the Concur tool, increasing transparency for myself and for audit purposes. The initial setup of SAP Concur was easy and straightforward. **What do you dislike about SAP Concur?** I find the user interface (UI) on the web version of SAP Concur outdated and cluttered, making it challenging for new users to navigate. Streamlining the navigation menu, providing inline helper texts, improving usability for auto-suggestions and intelligent form filling, and enhancing receipt review could make it more user-friendly. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage and streamline business travel and expense processes, eliminating manual efforts and delays. It provides transparency and control, with features like expense integration, corporate credit card sync, and real-time dashboards. ### 31. Centralized, Automated Expense & Travel Management That Scales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is its ability to centralize and standardize expense and travel management at scale. The platform brings together travel booking, expense reporting, and approvals into a single system, which significantly reduces manual work and improves compliance across the organization. I also value the automation built into expense capture and policy enforcement. Features such as receipt scanning, pre-configured rules, and automated approvals help minimize errors, speed up reimbursements, and ensure expenses align with company policy without requiring constant manual oversight. Finally, SAP Concur’s reporting and integration capabilities are a major strength. The ability to connect with ERP and finance systems provides better visibility into spend, supports more accurate forecasting, and enables finance teams to make more informed, timely decisions. **What do you dislike about SAP Concur?** One of the main drawbacks of SAP Concur is the user experience, which can feel dated and less intuitive than expected for a frequently used application. Common tasks such as creating expense reports, correcting errors, or navigating between modules often require more steps than necessary, increasing time spent on routine activities. Additionally, receipt scanning and expense categorization are not always accurate, which leads to manual corrections and reduces confidence in automation. This can be especially frustrating for users who travel frequently and rely on the tool to streamline their workflow. Finally, customization and flexibility can be limited. Adapting policies, approval workflows, or reports to meet evolving business needs sometimes requires administrative intervention or external support, slowing down responsiveness and reducing overall efficiency. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses the complexity and risk associated with managing employee travel and expenses across an organization. It solves problems related to manual expense reporting, policy compliance, and fragmented visibility into travel and spend by consolidating these processes into a single, standardized platform. By automating receipt capture, policy checks, and approval workflows, SAP Concur reduces administrative overhead and minimizes errors or out-of-policy spending. This benefits me by saving time on expense submissions, shortening reimbursement cycles, and providing clearer guidance on what is compliant without constant back-and-forth with finance. From a broader perspective, the platform improves spend visibility and financial control. The integration with finance and ERP systems enables more accurate reporting and forecasting, which supports better decision-making and allows teams to operate more efficiently and with greater confidence. ### 32. User-Friendly, Centralizes Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about SAP Concur?** I appreciate how SAP Concur centralizes travel expense reports, so I don't have to collect everything separately. It's easy to use and user-friendly, which I really like. One feature I value is that it automatically makes categories. The initial setup was very easy, I'd rate it 8 out of 10. **What do you dislike about SAP Concur?** The interface could look better **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur centralizes my travel expense reports, eliminating the need to collect everything separately. I find it easy to use and appreciate its automatic categorization feature. ### 33. I like SAP Concur, it's a great system to track and analyze my travel expenses. **Rating:** 5.0/5.0 stars **Reviewed by:** adrian C. | Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2025 **What do you like best about SAP Concur?** As an operator of SAP Concur's digital functions I can say that it is a fantastic business expense tracking and control software, its updated virtual resources make it easy to analyze and visualize all the expenses derived from your business travel. It is also a software that has a great performance in its mobile version and for desktop devices, issuing useful notifications and advanced features for the proper management of your business payments and expenses. **What do you dislike about SAP Concur?** I can't think of anything negative related to SAP Concur's digital features and resources, I think it's a great performing software for visualizing your travel expenses. **What problems is SAP Concur solving and how is that benefiting you?** Since using SAP Concur's expense tracking and analysis features I have been able to improve my expense and time management, allowing me to better control my business travel and all my travel expenses and payments. ### 34. Simplifies and Standardizes Expense Reports with Greater Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea T. | Administrative Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SAP Concur?** the most helpful aspect is how much it simplifies and standardizes the expense report process. it reduces manual work thus minimizing data entry errors. it's also more transparent and it avoids hundreds of pdfs, excels, signed vs unsigned documents... etc **What do you dislike about SAP Concur?** I'd say general SAP experience: sometimes it's rigid and not so intuitive and it can be cumbersome for occasional users. Error messages sometimes are a bit vague too. **What problems is SAP Concur solving and how is that benefiting you?** It makes the process faster and more policy compliant. The system is centralized, so no more chasing the manager for approval or signature, lost prints, etc. You can instantly see anomalies in spending patterns. Also easier for auditors to check ### 35. Streamlined Expense Management with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Rai M. **Reviewed Date:** December 18, 2025 **What do you like best about SAP Concur?** I love how SAP Concur streamlines the mileage and expense process compared to the manual method we used before. I find the reports and tracking of mileage to be a great plus. It's also very user-friendly and easy to use. I think the support team is excellent and very responsive. The initial setup was fairly easy, thanks to the implementation team who guided us through the process. **What do you dislike about SAP Concur?** I think some of the reporting could be made easier, it's difficult at times to find the right reports. Make it more user friendly. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for mileage and expenses. It streamlines the process, making reports and tracking of mileage much easier compared to the manual methods we used before. ### 36. " One step Solutions of all Business Expnese Management" **Rating:** 5.0/5.0 stars **Reviewed by:** Mithilesh K. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about SAP Concur?** It's Seamless Travel Integration with mobile friendly is awesome. I am able to able to snap receipts and submit report through mobile. I can integrate flights and hotel easily at one place. **What do you dislike about SAP Concur?** Sometimes I face glitches in booking. In the beginning I face the interface is intuitive. I think it should be more so that new users get more to know about it. **What problems is SAP Concur solving and how is that benefiting you?** Saving time and cost by automatically tracking of all travel expenses. I can booked my flight and hotel at one place. It's AI feature audit all the transaction. ### 37. User-Friendly Platform with Outstanding Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavik S. | Accounts Payable Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** Centralized platform for all expense claims & travel bookings. It integrates Corporate Credit Cards which saves time on data entry. Automated Checks for company policy. Easy to upload receipts through the mobile application. Last but not the least, ever available customer support to resolve queries **What do you dislike about SAP Concur?** HST/GST are sometimes not calculated by the app for Airfare/Hotel invoice claim submission **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps to ease expense management. It helps employee submit expense claim without the requirement of providing paper receipts & avoids data entry by using OCR technology. Impressive tools which provides real-time visibility of spending by employee, department, expense type etc. which can be used for Forecasting & Budgeting Analysis ### 38. Effortless Expense Management, But Needs Smoother Mobile UX **Rating:** 3.5/5.0 stars **Reviewed by:** Martin T. **Reviewed Date:** January 13, 2026 **What do you like best about SAP Concur?** I find SAP Concur makes reporting much easier and faster to track. I appreciate how submitting and approving expenses is straightforward, which helps reduce manual errors. It's a solid choice for teams that need visibility, control, and compliance around expenses. **What do you dislike about SAP Concur?** The mobile experience can be smoother, the interface is a bit complex at first, and some actions require more clicks than expected. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur makes reporting easier and faster, simplifies submitting and approving expenses, and reduces manual errors. It's a solid choice for teams needing visibility, control, and compliance around expenses. ### 39. Effortlessly Manage Expenses with SAP Concur **Rating:** 5.0/5.0 stars **Reviewed by:** Marlo S. | Sr Field Coordinator, Oil & Energy **Reviewed Date:** January 06, 2026 **What do you like best about SAP Concur?** I appreciate the ease of the process and the efficient way you can create and maintain your expenses with SAP Concur. I like being able to get my work expenses done quickly without having to worry about it getting too far behind. It's very easy and user-friendly; you don’t have to be tech-savvy to understand how it works. **What do you dislike about SAP Concur?** Nothing to dislike. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to create and submit expense reports, solving the problem of locating and organizing paper receipts. It makes the process easy and efficient, allowing me to manage expenses quickly without falling behind. ### 40. User-Friendly Expense Management with Seamless GL Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mark E. **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** I like that SAP Concur enables employees to submit expense claims and get them approved in a timely manner. The application is easy to navigate, which makes using it straightforward. I appreciate the interface of approved reports with the GL, as it allows for quick entering of data into the GL system. The initial setup of SAP Concur was easy, thanks to the assistance from the SAP team, which allowed for a smooth setup process. **What do you dislike about SAP Concur?** Adding new employees **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur enables employees to submit expense claims and get timely approvals, making the application easy to navigate and quick for entering data into the GL system. ### 41. Manage your expenses Hassle-Free !! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit G. | Programming Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about SAP Concur?** SAP Concur is one of the easiest tool I have been using for managing expenses, it is a comprehensive tool which simplifies expense reporting. I use SAP Concur frequently because It have user-friendly interface which makes it easy to upload receipts, track expenses and create reports. Especially mobile app is handy for on-the-go submission and management. Customer Support provides good customer support also when i had query or issue regarding usage of it. **What do you dislike about SAP Concur?** Pricing structure could be more transparent. **What problems is SAP Concur solving and how is that benefiting you?** SAP concur solving the my problems of manual expense tracking by automating the process, saving time, reducing errors and by providing a centralized platform for managing expenses. It also benefits me by simplifying expense submissions, offering real-time tracking, and ensuring smoother reimbursements, ultimately allowing me to focus more on my tasks rather than administrative hassles. ### 42. It does its job, but even for an every day user it can be quite complex **Rating:** 3.5/5.0 stars **Reviewed by:** Dave L. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about SAP Concur?** What I like best is how I can see my expense reports, submissions, and other information clearly. I use it about once per month to keep track of where my submissions are at. **What do you dislike about SAP Concur?** It can be complex with certain information needing to be submitted in a certain order to be tied together. If the process isn't followed, it can cause issues. I'm also not sure how well customer support is as I only have access to people internally for assistance. **What problems is SAP Concur solving and how is that benefiting you?** It allows me and other employees to submit travel/expense claims, easily see the progress of said claims, and lets us know when we can expect payment/reimbursements. Or, if they've been denied for some reason, that's made quite clear too. ### 43. User-Friendly with Robust Reporting, Needs Faster Processing During High Volume **Rating:** 4.0/5.0 stars **Reviewed by:** Sam M. **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** I like how user-friendly SAP Concur is, making it easy to process expenses. It's fast and comes with a lot of reporting capabilities, which is great for providing management with expense reports. Overall, it simplifies the process and helps with efficient management of vendor invoices and employee expenses. **What do you dislike about SAP Concur?** I think what needs to be improved is that during month end when there's a high volume of transactions, it becomes slow and doesn't process in a timely manner. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps us process vendor invoices and employee expenses efficiently. It's user-friendly, fast, and offers extensive reporting, allowing management to access detailed expense reports easily. ### 44. SAP Concur for Travel, Expense, Claim & Approvals **Rating:** 5.0/5.0 stars **Reviewed by:** Pravin M. | Regional Category Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SAP Concur?** 1. SAP Concur now has AI-Powered Expense Auditing. 2. SAP Concur now have an Enhanced Mobile app to upload claims through mobile. 3. It is Integration with Third-Party Apps, such as CITI Bank, Uber, and various Hotels. 4. It has now Self-Service Analytics and Dashboard to share all the updates as one pager. 5. It has real-Time Travel Risk Management to share notifications on Flights and hotel for any changes. **What do you dislike about SAP Concur?** With the recent updates and changes in the app had made thinks quite easy. Currently it is a good shape and user friendly, The only things we can be added is to increase more option of Hotels and flights availability. Rest all is great **What problems is SAP Concur solving and how is that benefiting you?** Earlier we were doing it manually, but now The best part is that for SAP Concur is for the expenses we do, those bills automatically start reflecting in the claim portion, and we need to upload the bill copy and send it for approval. Quote easy process. Once we login to Concur we can book Hotel and flight tickets as well as claim them. ### 45. Efficient Expense Tracking with Powerful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie B. **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** I like the reporting features of SAP Concur. The detail that you can pull to see expenses by person, department, and facility is very beneficial. It aids significantly in tracking expenses and ensuring adherence to our policies, providing a comprehensive overview that enhances our expense management and policy compliance. **What do you dislike about SAP Concur?** I find that some of the standard reports in SAP Concur need more detail. While customization options for reports are available, and the custom report writers are excellent, the existing standard reports could better meet our needs without the need for as much customization. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to track expenses and ensure policy adherence with detailed reporting features by person, department, and facility. ### 46. Easy Invoicing, But Submission Process Needs Streamlining **Rating:** 3.5/5.0 stars **Reviewed by:** Heather D. | Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** That it is easy to send invoices and expense reports to different managers through out out large company **What do you dislike about SAP Concur?** Alot of steps to submit something to a manger, or the new software it is more time consuming to find things **What problems is SAP Concur solving and how is that benefiting you?** Invoices are all in one place, and they stay there to reveiw any time a manager needs to see it, Before they would come to me, so now they can access all their invoices themselves ### 47. User-Friendly Expense Automation with a Minor Tax Challenge **Rating:** 4.5/5.0 stars **Reviewed by:** Pheleen Y. | Director, Payroll & Benefits **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** I like that SAP Concur makes everything electronic and offers automation which really simplifies handling expenses. It's easy to use, which is great for our management team. The receipt automation feature is fantastic because it reads receipts, so employees don't have to input them manually. The initial setup was user-friendly, and the support was great. **What do you dislike about SAP Concur?** The tax breakdown part of SAP Concur doesn't calculate properly. However, I think it may be a user issue. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for automating expenses, making everything electronic. It's easy for management and captures receipts so employees avoid manual entry. ### 48. Efficient All-in-One Tool with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Rosie B. | Dog Walker **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** I find SAP Concur to be all in one and user-friendly, which makes my job easier. I also like that there are plenty of support options available. While I didn't set up the system myself, I understand it was smooth, and I've enjoyed learning how to use it. **What do you dislike about SAP Concur?** The cycle of creating multiple invoices can be improved, and the ability to send backup documents (receipts) from one user to another would be beneficial for expenses. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for invoicing, PRs, POs, and expenses, which helps with efficiency, going paperless, and staying organized. ### 49. Ease of Use and Simple Navigation—Nothing to Dislike **Rating:** 5.0/5.0 stars **Reviewed by:** RACHEL B. | Visual Presentation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SAP Concur?** EASE OF USE, SIMPLE NAVIGATION, CLEAR INSTRUCTIONS AS WELL AS GREAT CUSTOMER SERVICE. ITS EASY TO FIND SOLUTIONS TO QUESTIONS OR ISSUES !!!!!!!!!!!!! **What do you dislike about SAP Concur?** CANT THINK OF A SINGLE ONE! HAVE HAD NO ISSUES WHATSOEVER! I HAVE USED SEVERAL OTHER SIMILAR SOFTWARE PROGRAMS AND NONE COME EVEN CLOSE TO THIS ONE!!! **What problems is SAP Concur solving and how is that benefiting you?** TRAVEL ARRANGEMENTS, EXPENSES, RENTALS, RESERVATIONS AS WELL AS TROUBLE SHOOTONG. CUSTOMER SERVICE IS AVAILBLE AT ANY TIME, SIMPLE AND EASY TO USE!!! ### 50. User friendly, straightforward platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola H. | Transactions Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about SAP Concur?** Concur Expense is an excellent platform that is user-friendly and easily accessible. As an admin, I find it straightforward to navigate, and on the rare occasions when I encounter difficulties, I trust the support team to guide me in the right direction. The staff is always friendly, and we are now considering adding more features to our Concur Expense setup. **What do you dislike about SAP Concur?** Sometimes the repot building can be challenging and adding audit rules **What problems is SAP Concur solving and how is that benefiting you?** They are using more AI to help with the things that used to be more difficult to track. ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 1 comment, 2 upvotes - [View SAP Concur pricing details and edition comparison](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1300319&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A31%3A54+-0500&secure%5Bsession_id%5D=fb4d81ae-edd9-43aa-b274-b3f3bbb6ab79&secure%5Btoken%5D=9cbf7e4a6cb9999584520e85dcf74e1c58d2c39874423da7cf59e0080965dcfa&format=llm_user) ## SAP Concur Integrations - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [ADP HR Assist](https://www.g2.com/products/adp-hr-assist/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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Templates - Digital Invoices - Recurring Invoices **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,486 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.3/5.0 (2,359 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,970 reviews)