--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7183 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7183 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,183 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews) - Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews) - Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (136 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews) - Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews) - Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews) - Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews) - Users find SAP Concur's **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. Effortless Expense Tracking and Travel Management for Farm Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Kamil J. | H&S Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it streamlines expense tracking and travel management for seasonal and permanent staff across multiple farm sites. It makes it easy to manage mileage claims, accommodation costs, and supplier invoices in one place, reducing paperwork and saving time during busy harvest periods. The mobile app is especially useful for team members working remotely in the fields, as they can upload receipts instantly **What do you dislike about SAP Concur?** SAP Concur can feel complex for staff who are not used to digital systems, which means extra training during busy farm periods. It also relies on a good internet connection, so when working in remote fields or rural areas, submitting expenses or accessing the platform can be difficult. This sometimes delays approvals and processing. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing travel and expense claims across multiple farm sites and seasonal teams. It centralises all expense submissions, mileage claims, and accommodation costs in one system, reducing paperwork and manual errors. This saves time during peak harvest periods, improves visibility of spending, and ensures compliance with company policies. The mobile app is especially helpful for staff working remotely, as they can upload receipts instantly ### 2. Impressive Automation and Global Integration for Effortless Invoice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | General Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** Here are a few things that standout the features of SAP Concur that I noticed. The automation and accuracy are impressive receipt scanning, automatic categorization, and built-in policy checks significantly reduce the need for manual entry and help minimize errors and wrong coding. Policy compliance and approval hierarchy are in place, so employees are guided to stay within company guidelines before submitting and approving the invoice. Its global readiness is another advantage, as it supports multiple currencies, various tax rules, and local compliance requirements, making it especially valuable for multinational organizations. Very easy to use and beginner friendly as well. **What do you dislike about SAP Concur?** On desktop, the interface is often unintuitive, requiring too many steps for straightforward actions like submitting expenses or correcting minor mistakes. While the mobile app makes it easy to capture receipts, it lacks some features found on the desktop version, and certain functions behave differently, which can be frustrating. Sometimes some other users encounter error in uploading their receipts. Configuring policies, approval flows, and integrations is also complex, typically needing the expertise of trained administrators or consultants. Performance can be slow at times, with users experiencing lag when uploading receipts, generating reports, or during periods of heavy use. Additionally, the workflows are quite rigid, making it challenging to customize processes for organizations with specific approval or reimbursement needs. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur turns a traditionally slow, error-prone, and fragmented process into a more automated, compliant, and transparent one. ### 3. Centralized Expense Management with Room for UI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jaswant S. | AI Generalist | AI Automation & Systems **Reviewed Date:** February 16, 2026 **What do you like best about SAP Concur?** I use SAP Concur mainly for submitting business expense reports and travel reimbursements, and I appreciate that everything is centralized, allowing me to track the status of my reimbursement and see past reports easily. The mobile app's receipt photo feature is very helpful as it lets me snap receipt photos right away instead of dealing with paper copies. I like the centralized expense management system where all travel bookings, receipts, and expense reports are in one place, making the process more organized and transparent. The receipt upload feature is valuable because I can take a photo through the mobile app and attach it directly to an expense, saving time and reducing the risk of losing receipts. The visibility into approval status is another highlight. I can track where my report is in the workflow, which helps set expectations around reimbursement timing. The combination of automation, tracking, and mobile convenience stands out the most, as it simplifies expense management and improves transparency in reimbursements. **What do you dislike about SAP Concur?** I find the user interface a bit overwhelming, especially for new or occasional users. Some workflows require multiple clicks, and certain sections aren’t always as intuitive as they could be. Also, system speed and error messaging could be better. Occasionally, pages take time to load, or policy warnings appear without clear explanations, causing confusion. The mobile app is convenient, but syncing between mobile and desktop versions isn’t always seamless. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves manual expense tracking and reimbursement delays by centralizing receipts, categorizing expenses, and tracking approval status. It ensures compliance with company policies, reduces errors, and simplifies expense management, improving transparency and saving time. ### 4. Powerful Travel & Expense Automation, with a Complex, Unintuitive UI **Rating:** 3.5/5.0 stars **Reviewed by:** D L. | Support and Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SAP Concur?** What's great is it allows us to automate travel and other expenses. This also allows for better compliance. Some parts of our organization also use it for invoice management. **What do you dislike about SAP Concur?** While it's good at what it does, it's a complex system whose user interface isn't very intuitive at all. The steps aren't precise, and typically a lot of mistakes with entries. To prevent that, I often "copy" previous entries instead of trying to figure out a brand new entry from scratch. So no, not too easy to use. **What problems is SAP Concur solving and how is that benefiting you?** It's helping me keep track of my expense claims. I can also see where they are at in the process, who it's sitting with, whether it's been approved or not, and if there's any issues, I can address those. ### 5. Effortless Expense Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Corina D. | HR Associate - Travel and Expenses, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it simplifies and streamlines expense and travel management. It saves time, reduces errors, and provides clear visibility into spending, making processes more efficient for both employees and finance teams. I also appreciate its user-friendly interface and the way it integrates seamlessly with other systems, which makes managing expenses less stressful and more organized. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that sometimes the system can feel a bit complex for new users, and certain processes may take longer to navigate than expected. However, with guidance and practice, these challenges can be easily overcome, and the benefits of streamlined expense and travel management outweigh the learning curve. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of manual, time-consuming expense and travel management. By automating reporting, tracking, and approvals, it reduces errors and saves time. For me, this means I can focus more on my work instead of paperwork, have clear visibility over expenses, and ensure processes are efficient and organized. ### 6. Automates Expense Management with Some UI Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** sharmin B. | Accountant **Reviewed Date:** February 12, 2026 **What do you like best about SAP Concur?** I like how SAP Concur brings structure and automation to what used to be a messy, manual process. The automated approval workflows save a lot of time and prevent reports from getting lost or delayed. It helps reduce lost receipts, incomplete reports, and back-and-forth emails which has been a major improvement. I also appreciate how it integrates with our accounting system to sync expense data directly into the general ledger, which reduces manual journal entries. **What do you dislike about SAP Concur?** The user interface can feel a bit dated and not always intuitive, especially for new users. Submitting or correcting expense reports sometimes requires more clicks than expected, which can slow people down. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for expense management, travel booking, and reimbursement processing. It digitizes reports and automates approval, reducing lost receipts and errors. The integration with our accounting system streamlines expense data syncing, saving time and preventing delays. ### 7. Effortless Expense Management with Smart Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio B. | Strategic Account Executive - Rio de Janeiro_Minas Gerais, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about SAP Concur?** Basically, SAP Concur fixes the 'mess' of paper receipts and endless Excel sheets. Here are the most useful features: I just take a photo of your receipt with your phone. The AI automatically reads the date, vendor, and amount, and fills out the report for you. It’s a one-stop shop for flights and hotels. The best part? It only shows options that fit your company's policy, so you don't have to worry about spending more than you're allowed. The system checks every single report by itself. It flags duplicate charges or anything suspicious, so managers don't have to spend hours checking every line. **What do you dislike about SAP Concur?** The Pros are Take a photo of a receipt and the AI automatically fills in the details. My Uber, Delta, and Booking.com receipts sync automatically without you doing anything. The system flags expenses that break company rules before you even submit them. The Cons are The desktop version feels outdated and can be frustrating to navigate. It’s a complex system that takes time to master. It is an expensive enterprise tool, often too "heavy" for small startups. **What problems is SAP Concur solving and how is that benefiting you?** Problems it Solves are Ends the "receipt mess" and manual typing into Excel. Prevents out-of-policy spending automatically. Stops slow, paper-based approval and reimbursement cycles. Benefits for me are AI reads receipts from a photo, filling out reports in seconds. Uber and Booking.com receipts sync automatically to your account. I can handle everything (booking and expenses) directly from your phone. ### 8. Efficient Invoice Management, But Needs Better Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Benson H. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** I like the ability to store invoices in the cloud with SAP Concur and access them at any time. This feature helps reduce paper usage significantly and eliminates the need to print, file, or eventually shred invoices. I also find the automated routing of invoices for approval beneficial, as it ensures invoices are instantly routed to the next approver based on authorization level once the previous level has completed their approval. This eliminates the need for manual hand-offs and streamlines the approval process. Additionally, having an audit trail of the approvals is very helpful. **What do you dislike about SAP Concur?** The new layout makes it difficult to see fields at the appropriate size, it's almost like it's not properly sized for a monitor. I hope and would imagine that this will be resolved by Concur as this was only recently rolled out. Also, SAP Concur doesn't integrate directly with our ERP system but relies on a third-party software, which brings additional costs and requires figuring out the communication between systems. Having a middleman can also result in issues with data transmission. The initial setup required learning to map fields and workflows to our ERP system, which wasn't easy for someone who does not deal with data regularly, although the SAP implementation consultant was very helpful. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to store invoices in the cloud, reducing paper use and preventing the need for filing or shredding. It simplifies invoice approval routing by automating the process, creating an easy audit trail and eliminating the need to pass paper invoices between approvers. ### 9. Powerful Automation and Seamless Integrations for Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** MadhuSudhan L. | Senior Engineer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SAP Concur?** This is a powerful tool for automating expense, travel, and invoice management. Its ability to integrate with other systems, such as ERPs, leads to significant time savings. **What do you dislike about SAP Concur?** The interface feels clunky and unintuitive, making it difficult to get started due to the steep learning curve. Performance is often slow, particularly when handling large amounts of data or receipts. I have also encountered frequent bugs, and the mobile app is not user-friendly. Additionally, the lack of offline support and the presence of frustrating error messages further detract from the overall experience. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses challenges such as manual and error-prone expense reporting, limited visibility into spending, and compliance difficulties by automating the management of travel, expenses, and invoices. This automation helps users save time, gain better control over costs, adhere more closely to company policies, enjoy an improved employee experience, and access clearer financial insights for more informed decision-making. ### 10. The enterprise workhourse **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about SAP Concur?** What makes SAP Concur stand out for me is how it turns the “paperwork headache” into a seamless, automated ecosystem. For travelers, the biggest highlight is ExpenseIt. Its AI-driven OCR scans receipts and automatically populates expense reports, saving hours of manual entry. I also really like the integration with TripLink: it captures bookings made directly with airlines or hotels, so you still get your loyalty points while the company gets the data it needs. For the finance team, the “best” part is policy enforcement. The system works like a digital gatekeeper, flagging out-of-policy spend (like an over-budget dinner) before it’s even submitted. That helps reduce friction between employees and auditors. Ultimately, its greatest strength is scalability. Whether it’s handling complex VAT reclaims or supporting 160+ currencies, Concur manages global compliance at a level most competitors can’t match. It feels less like a tool and more like a “set it and forget it” safety net. **What do you dislike about SAP Concur?** If you view SAP Concur’s so-called “disadvantages” through a more positive, enterprise-focused lens, they can actually be read as evidence of the platform’s commitment to rigorous control and global stability. What some people describe as a “clunky” interface is often the natural result of Concur’s unmatched depth. Because it’s built to handle massive datasets—from VAT reclaims to complex, multi-country tax regulations—it tends to prioritize architectural reliability over a trendy, minimalist design. For a global CFO, that kind of “heaviness” can be a reasonable trade-off for a system that won’t buckle under the weight of 50,000 users. Similarly, the “rigid” error flagging comes across to me as proactive protection. By catching small discrepancies early, Concur helps prevent costly audit failures later. In practice, it functions like a 24/7 digital consultant, keeping employees safer from unintentional policy violations. Even the implementation complexity feels like a byproduct of its near-infinite customizability: it’s a “forever” solution meant to be tailored to a company’s unique DNA, rather than a one-size-fits-all app you’ll eventually outgrow. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps cut through the chaos of manual Accounts Payable by digitizing the entire “capture-to-pay” lifecycle. It replaces the “paper trail nightmare” and reduces manual data-entry errors by using AI and OCR to automatically extract invoice details. It also helps close compliance gaps by flagging duplicates and performing three-way matching between invoices, purchase orders, and received goods. For me, the biggest benefit is total spend visibility. I can track unsubmitted invoices and approvals in real time, which supports more accurate cash-flow forecasting before money leaves the bank. By automating routing and approvals, the system can reduce processing time by up to 68%, freeing me from chasing signatures so I can focus on more strategic vendor negotiations. On top of that, the mobile app lets me approve invoices with one click while on the go, helping ensure I don’t miss early-payment discounts. Overall, it turns a reactive, tedious chore into a more proactive, high-level financial strategy. ### 11. Streamlined Expense Management with a Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SAP Concur?** What I like most about SAP Concur is how easy it is to manage travel and expenses in one platform. Taking a picture of a receipt means it's automatically added to the expense report, which saves a lot of time and hassle from having to keep track of receipts. I just like how easy it is to flow through it, and once you figure it out, it really simplifies the process. The way expense reports are put together makes it much easier to be read and understood by anyone, especially when it has to be sent to a third party for approval. **What do you dislike about SAP Concur?** I feel like it's very easy to forget how the process of it. And it may just be the way that my system is set up, but this can be confusing at times. And I thought they could have more, like, flow a bit better. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur streamlines travel and expense management, eliminates hassle of tracking paper receipts, organizes everything in one place, and speeds up reimbursement. The ease of managing expenses on one platform and automatically adding receipts saves a lot of time and hassle. ### 12. Streamlines Expense Tracking, But Interface Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Mahsooq K. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about SAP Concur?** SAP Concur makes it easier to manage and track business expenses in one place. I like that it integrates directly with corporate cards like Amex, automatically pulling in transactions for reimbursement. Once everything is set up properly, it helps streamline expense reporting and approvals. **What do you dislike about SAP Concur?** The process of adding and itemizing expenses is quite confusing. It’s not always clear where to attach receipts or how to categorize certain transactions. The interface feels cluttered and takes time to get used to, which makes expense submission slower than it should be. **What problems is SAP Concur solving and how is that benefiting you?** It helps manage and record all business expenses digitally, reducing manual paperwork. Since it connects with my Amex card, all expenses are automatically logged, which saves time during audits and reimbursements. Despite the learning curve, it keeps expense tracking transparent and centralized. ### 13. Effortless Expense Automation with Seamless Mobile Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Theo P. | IQOS Club Manager, Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about SAP Concur?** SAP Concur has been extremely helpful in automating my expense process, especially since it integrates with my corporate card, which significantly reduces manual data entry and the risk of errors. What I appreciate most is the mobile app, as it lets me submit expenses easily—capturing receipts with a photo saves a lot of time—and also allows me to book travel while on the move. **What do you dislike about SAP Concur?** Concur's user experience is not particularly intuitive, often requiring several steps to complete a single action. Additionally, the system's performance can be sluggish, especially during times of heavy usage. **What problems is SAP Concur solving and how is that benefiting you?** Time management is crucial here, as it eliminates the need for time-consuming manual tasks and paper receipts. Additionally, it includes built-in checks to ensure that expenses comply with my company's policies. ### 14. SAP Concur: Efficient Travel and Expense Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aijaz L. | Senior Systems Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about SAP Concur?** SAP Concur makes expense and travel management much easier. The interface is simple and works well on both desktop and mobile, which helps when I am traveling. It pulls data from receipts, emails, and corporate cards automatically, reducing manual entry. My frequency of use is high since I use it every time I submit expenses or approve team travel. Integration with tools like SAP ERP keeps data in sync, which speeds up approvals. **What do you dislike about SAP Concur?** Initial setup took time, especially configuring policies and approval flows. The mobile app sometimes lags when uploading large receipts. Customer support is helpful but takes time to respond during busy periods. There are many features, which can feel overwhelming at first until you get used to the layout. **What problems is SAP Concur solving and how is that benefiting you?** How I Use SAP Concur:- I use it to submit expense reports, book business travel, and approve team reimbursements. It also helps me track spending by category and link receipts automatically from emails. I use the reporting feature to export expense summaries for our finance team. Problems Solved and Benefits:- SAP Concur reduces manual work in expense reporting. It cuts errors by automatically matching receipts with transactions. It speeds up approval workflows and shortens reimbursement times. It also improves compliance by enforcing company policies during expense submission. ### 15. Great Automation, But Interface and Support Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about SAP Concur?** What I appreciate most about SAP Concur is how seamlessly it streamlines the entire travel and expense process. Instead of manually collecting receipts, filling out spreadsheets, or dealing with back-and-forth approval emails, everything is handled in one unified platform. The mobile app is especially powerful, I can take a picture of a receipt, and Concur automatically reads the details, categorizes the expense, and adds it to my report. This not only saves time but significantly reduces errors. I also like how Concur integrates with corporate travel booking tools and company policies. When planning a trip, I can easily see compliant options for flights, hotels, and rental cars, which makes planning faster and ensures I stay within guidelines. For approvers and finance teams, the transparency and audit trail are extremely valuable. The system provides clear visibility into spending patterns, helps enforce policy compliance, and simplifies reimbursement workflows. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that some parts of the interface can feel a bit outdated and unintuitive, especially for new users. Simple actions like attaching receipts, editing entries, or navigating between different sections of an expense report can sometimes take more clicks than expected. Another challenge is performance during peak usage. At times, the system can feel slow, particularly when loading report details or switching between modules. This can be frustrating when trying to submit expenses quickly. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the headache of manual travel and expense management by automating report creation, enforcing policy compliance with AI, and giving finance teams full visibility into spending saving time and reducing risk. ### 16. Effortless Invoice Management Despite Integration Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Ben H. | Senior Associate **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** I love SAP Concur for enabling a paperless process, which simplifies the storage and retrieval of invoices by leveraging cloud technology. This means I no longer have to deal with printing, storing, or shredding invoices, which is a significant convenience. Additionally, SAP Concur automates the routing of invoices to approvers without needing any physical paperwork, enhancing efficiency in the approval process. **What do you dislike about SAP Concur?** Sometimes the integration between SAP Concur and our ERP system is not perfect. This is because for us (not sure if this has changed since our original integration), SAP Concur doesn't connect directly with our ERP system but instead relies on a third-party software to transfer data between Concur and our ERP system. Additionally, the initial setup of SAP Concur was fairly difficult, which presented some challenges. This is largely because a third party software was required, which means I had to work with both a third party software provider, concur, and our ERP consultant in order to set-up the integration. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur enhances accuracy in invoice coding, simplifies storage and retrieval with cloud solutions, and improves approvals without paper hassles. ### 17. Reliable travel & expense management with strong compliance but outdated UX **Rating:** 2.5/5.0 stars **Reviewed by:** David J. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** SAP Concur provides a structured and compliant framework for handling travel and expense processes end to end. Its biggest strength is the automation of tedious tasks like receipt capture, policy checks, and approvals, which significantly reduces manual workload. The mobile app makes it easy to submit expenses on the go, and integrations with travel partners streamline booking and reimbursement. For organizations that need transparent audit trails and consistent enforcement of travel policies, Concur provides reliability and governance that email- or spreadsheet-based processes simply cannot offer. **What do you dislike about SAP Concur?** The user interface feels outdated and unintuitive, especially for employees who only use it occasionally. Basic tasks sometimes require unnecessary clicks, and the navigation can be confusing. Performance varies across devices, and the mobile app lacks the smoothness expected from modern business apps. Customization options are limited, so aligning specific business rules often becomes cumbersome. Integration with ERP systems works but can be fragile, and dealing with exceptions or errors often requires manual intervention. Support can be slow when issues escalate beyond standard scenarios. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the chaos of manual expense reporting by centralizing booking, submission, validation, and reimbursement in one system. It removes dependency on emails, paper receipts, and inconsistent processes across departments. Policy enforcement becomes automated, reducing non-compliant claims and improving cost control. The platform also increases transparency for finance teams by providing clear reporting, standardized workflows, and complete audit trails. Overall, it reduces administrative overhead and improves both compliance and employee productivity. ### 18. Streamlined Travel Management, Needs UI Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Adam M. | Senior Technical Writer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about SAP Concur?** I like how SAP Concur enables our team to manage approvals and organize their own travel efficiently, accommodating our business policies and personal accounts. This feature assists me in planning trips without hassle. I appreciate that it simplifies the process of claiming expenses after business trips, making reimbursement seamless and straightforward. The extensive database is another aspect I value; it effectively streamlines our travel planning by providing comprehensive travel options that can easily be booked directly through the system. This integrated ecosystem removes the burden of managing multiple platforms or tracking excessive paperwork independently. Overall, these features of SAP Concur greatly enhance our business travel experience by offering a cohesive and manageable solution. **What do you dislike about SAP Concur?** I found the user interface to be quite clunky when I first started using SAP Concur. There was an overwhelming visibility of options available, yet my account didn't have the necessary permissions to access some of those features, like searching for flights and hotels for business conferences. This was confusing because it presented options that I couldn't use, leading to frustration when submitting requests that couldn’t be completed due to lack of permissions. It would be beneficial if the dashboard were decluttered and permissions-based visibility were improved. Additionally, the initial setup was challenging due to the learning curve involved, particularly before accounts and permissions were properly configured. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to streamline travel approvals and organize travel based on accounts. It assists in claiming expenses post-travel and simplifies booking by providing options, eliminating separate bookings and paperwork within the same ecosystem. ### 19. Streamlines Travel and Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Shabarinath R. | Senior Product Security Specialist, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SAP Concur?** I use SAP Concur to manage and streamline my business travel, expenses reporting, and reimbursement processes, which significantly helps to automate the complete process flow. SAP Concur eliminates the manual efforts and delays associated with travel booking, expense submissions, and approvals while providing a real-time monitoring dashboard to showcase how much my organization has spent. Overall, SAP Concur brings simplicity, transparency, and control to what was once a time-consuming administrative task. I particularly value the mobile app and Expenselt feature within SAP Concur, along with the integration with travel booking tools such as Concur Travel, which is highly beneficial. This allows me to book flights, hotels, and ground transportation within the company policy, with all bookings automatically reflected in my expenses, which is really good. Additionally, the corporate credit card integration with SAP Concur helps to reflect all my business expenses in the Concur tool, increasing transparency for myself and for audit purposes. The initial setup of SAP Concur was easy and straightforward. **What do you dislike about SAP Concur?** I find the user interface (UI) on the web version of SAP Concur outdated and cluttered, making it challenging for new users to navigate. Streamlining the navigation menu, providing inline helper texts, improving usability for auto-suggestions and intelligent form filling, and enhancing receipt review could make it more user-friendly. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage and streamline business travel and expense processes, eliminating manual efforts and delays. It provides transparency and control, with features like expense integration, corporate credit card sync, and real-time dashboards. ### 20. Streamlined Travel with SAP Concur, Despite Initial Setup Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Project Financial Controller **Reviewed Date:** November 10, 2025 **What do you like best about SAP Concur?** I love how SAP Concur has made my travel and organizational tasks smoother and less chaotic. The integration of travel, expenses, and invoice management into one platform has been a huge relief. Time-saving is a significant benefit for me, as the efficiency it brings to managing these tasks has been massive. I also appreciate how smooth and easy it is to use, which adds to the overall value and ease of navigating through complex travel and financial organizing needs. Furthermore, I am quite satisfied with SAP Concur, as I haven't encountered any issues that would require improvement so far, and this overall positive experience adds to the reliability of the service. **What do you dislike about SAP Concur?** Although I find SAP Concur to be very efficient in terms of daily use and integration of travel, expenses, and invoice management, the initial setup process was notably difficult, as reflected in my rating of 1 out of 10 for ease of setup. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur saves me massive time by smoothing out travel chaos and effectively integrates travel, expenses, and invoice management. ### 21. Centralized, Automated Expense & Travel Management That Scales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is its ability to centralize and standardize expense and travel management at scale. The platform brings together travel booking, expense reporting, and approvals into a single system, which significantly reduces manual work and improves compliance across the organization. I also value the automation built into expense capture and policy enforcement. Features such as receipt scanning, pre-configured rules, and automated approvals help minimize errors, speed up reimbursements, and ensure expenses align with company policy without requiring constant manual oversight. Finally, SAP Concur’s reporting and integration capabilities are a major strength. The ability to connect with ERP and finance systems provides better visibility into spend, supports more accurate forecasting, and enables finance teams to make more informed, timely decisions. **What do you dislike about SAP Concur?** One of the main drawbacks of SAP Concur is the user experience, which can feel dated and less intuitive than expected for a frequently used application. Common tasks such as creating expense reports, correcting errors, or navigating between modules often require more steps than necessary, increasing time spent on routine activities. Additionally, receipt scanning and expense categorization are not always accurate, which leads to manual corrections and reduces confidence in automation. This can be especially frustrating for users who travel frequently and rely on the tool to streamline their workflow. Finally, customization and flexibility can be limited. Adapting policies, approval workflows, or reports to meet evolving business needs sometimes requires administrative intervention or external support, slowing down responsiveness and reducing overall efficiency. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses the complexity and risk associated with managing employee travel and expenses across an organization. It solves problems related to manual expense reporting, policy compliance, and fragmented visibility into travel and spend by consolidating these processes into a single, standardized platform. By automating receipt capture, policy checks, and approval workflows, SAP Concur reduces administrative overhead and minimizes errors or out-of-policy spending. This benefits me by saving time on expense submissions, shortening reimbursement cycles, and providing clearer guidance on what is compliant without constant back-and-forth with finance. From a broader perspective, the platform improves spend visibility and financial control. The integration with finance and ERP systems enables more accurate reporting and forecasting, which supports better decision-making and allows teams to operate more efficiently and with greater confidence. ### 22. Easy Claims Management with Intuitive UI **Rating:** 4.0/5.0 stars **Reviewed by:** William M. | Business Assistant **Reviewed Date:** February 04, 2026 **What do you like best about SAP Concur?** I use SAP Concur for travel claims and appreciate that all claims can be kept in the same place. It's easy to use, which I like, though I'm not directly dealing with the behind-the-scenes elements, I've been told they contribute to this ease. I also enjoy how clean the UI is for the people using it. The claims feature is something I value. **What do you dislike about SAP Concur?** Possibly a help section as sometimes people get overwhelmed with how it works due to them not using it all the time. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for travel claims. It allows all claims to be kept in the same place. ### 23. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SAP Concur?** Business & Technical Acumen: Deep understanding of SAP modules and how they support specific industry processes (e.g., manufacturing, finance). Problem-Solving & Solution-Oriented: Focuses on finding solutions rather than complaining; presents options with pros/cons. Proactive Learning: Dedication to continuous learning about new SAP tools, trends, and processes (lifelong learning). Strong Interpersonal Skills: Builds relationships, communicates clearly (especially raising risks/issues), and acts as a trusted advisor. Business-to-Technology Translation: Bridges the gap between complex tech and business goals. Positivity & Reachability: Remains positive, faces problems head-on, and is accessible to users. User Experience Focus: Understands the need for clean interfaces (like Fiori) and efficient navigation. **What do you dislike about SAP Concur?** Poor Communication: Inability to articulate complex issues or raise risks effectively. Resistance to Learning: Stagnation, not keeping up with new SAP features or technology. Frustration & Negativity: Getting stuck on problems, blaming users or the system instead of solving. Lack of Business Context: Focusing only on technical aspects without understanding the business impact. "Doer" Mentality (for Leaders): Micromanaging by doing others' work instead of teaching them. Ignoring User Experience: Implementing complex, non-intuitive processes that hinder productivity. Implementation Pitfalls: Inefficient configuration, underutilization of features, or long project times due to a lack of expertise. **What problems is SAP Concur solving and how is that benefiting you?** Streamlined Business Processes. Accurate Data Management. Smarter Analytics. Improved Operational Efficiency. Stronger Customer Relationships. Scalability & Flexibility. Better Collaboration. ### 24. Simplifies and Standardizes Expense Reports with Greater Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea T. | Administrative Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about SAP Concur?** the most helpful aspect is how much it simplifies and standardizes the expense report process. it reduces manual work thus minimizing data entry errors. it's also more transparent and it avoids hundreds of pdfs, excels, signed vs unsigned documents... etc **What do you dislike about SAP Concur?** I'd say general SAP experience: sometimes it's rigid and not so intuitive and it can be cumbersome for occasional users. Error messages sometimes are a bit vague too. **What problems is SAP Concur solving and how is that benefiting you?** It makes the process faster and more policy compliant. The system is centralized, so no more chasing the manager for approval or signature, lost prints, etc. You can instantly see anomalies in spending patterns. Also easier for auditors to check ### 25. How SAP Concur helps me manage travel and expense reports easily **Rating:** 4.5/5.0 stars **Reviewed by:** Mehul K. | Frontend Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about SAP Concur?** SAP Concur is how easy it make to manage all my travel and expense in one place. Before it was hard to track bills and receipts, but now I just upload everything and it handle most of the work. I like how it connect with my company system so I don’t need to fill long forms every time. It also save lot of time when I do reimbursements after travel **What do you dislike about SAP Concur?** Sometimes SAP Concur feels little slow, specially when uploading receipts or switching between pages. The mobile app also crash sometimes which is bit annoying when I’m traveling. Also some options are hidden deep in menu, so it take time to find. It’s good tool but little more smooth experience would make it perfect. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is solving my problem of keeping track of travel expenses and reports. Before I used to do everything manual and it was confusing, many times I lose receipts or forget small expenses. Now everything is stored in one place and it calculate things automatically. It save lot of time and I can focus more on my work instead of doing paperwork. It also help my team to get approvals faster and avoid any mistakes in expense claim. ### 26. Effortless Expense Automation with User-Centric Design **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SAP Concur?** I like how SAP Concur digitalizes the reimbursement process, making it easy for both the company and employees. It's easy and user-centric, which I appreciate. I also find the policy enforcement helpful, as it marks any expense mentioned out of policy as an invalid reimbursement. **What do you dislike about SAP Concur?** The mobile app has very limited functionality compared to the desktop version, which makes it difficult to complete end-to-end expense tasks on the go. Users often need to switch back to the web interface for approvals, corrections, or detailed policy checks, reducing the overall convenience and efficiency of the app. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur digitalizes the reimbursement process, removes manual expense reporting, and enforces policy by flagging out-of-policy expenses. It maintains compliance with in the software ### 27. Efficient for Reservations but Needs Better Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Geanina D. **Reviewed Date:** November 21, 2025 **What do you like best about SAP Concur?** I find SAP Concur particularly valuable for its ease of organizing reservations. It efficiently handles group, individual, and event reservations and planning. This capability is crucial for my work at the hotel. The software's automatic processes significantly save time and greatly reduce the potential for human error, which enhances productivity and accuracy. Additionally, although the initial setup was facilitated by our large team, once in place, the system proved to be quite effective for our reservation needs. **What do you dislike about SAP Concur?** I find that SAP Concur should be more user-friendly and easier to understand. Despite having instructions, it is not as intuitive as I would like. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur saves time by automating reservations and reducing human errors, making it easy to organize group, individual, and event reservations. ### 28. Smooth Payments, Needs Better Messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Eyitayo M. **Reviewed Date:** January 08, 2026 **What do you like best about SAP Concur?** I use SAP Concur to create service entry sheets for third-party inspectors. I like that it helps to make payments easy and smooth. The platform is easy to navigate, and I enjoy it for keeping records of payments too. **What do you dislike about SAP Concur?** In terms of messaging someone regarding a service entry sheet and other things, I think it should be made simpler and maybe somewher on SAP where you can watch a tutorial. Not sure if that is available. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps make payment easy and smooth and I enjoy it for keeping records of payments. It's also easy to navigate. ### 29. Effortless Expense Management, But Needs Smoother Mobile UX **Rating:** 3.5/5.0 stars **Reviewed by:** Martin T. **Reviewed Date:** January 13, 2026 **What do you like best about SAP Concur?** I find SAP Concur makes reporting much easier and faster to track. I appreciate how submitting and approving expenses is straightforward, which helps reduce manual errors. It's a solid choice for teams that need visibility, control, and compliance around expenses. **What do you dislike about SAP Concur?** The mobile experience can be smoother, the interface is a bit complex at first, and some actions require more clicks than expected. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur makes reporting easier and faster, simplifies submitting and approving expenses, and reduces manual errors. It's a solid choice for teams needing visibility, control, and compliance around expenses. ### 30. Streamlined Expense Management with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ajinkya G. | Project Assistant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about SAP Concur?** I love the receipt scanning feature the most, it automates data entry, saves a lot of time, and ensures high accuracy. I also like how seamlessly it integrates with SAP ERP, which helps to automate financial postings, ensuring real-time accuracy for finance teams. **What do you dislike about SAP Concur?** Common downsides include a user interface issue and occasional slow performance. Secondly complex configuration requirements, and finally constant chasing to customer support for technical issues. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to automate travel, expense, and invoice management. It digitalizes receipts, simplifies travel booking, ensures policy compliance, eliminates manual data entry errors, prevents fraud, and provides real-time visibility into business spending. ### 31. Easy way to handle receipts and reports **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu K. | Graduate apprentice , Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about SAP Concur?** SAP Concur makes expense reporting much easier for me. I can just click a photo of receipts and upload them directly instead of carrying paper bills. The mobile app is helpful when traveling, though sometimes it feels a bit slow. Once you get used to the process, it really saves time and keeps everything organized. Overall, it’s a practical tool that reduces stress around managing expenses. **What do you dislike about SAP Concur?** Sometimes the app feels a little slow, especially while uploading receipts. For new users, the interface can also look confusing at first, and it takes some time to understand the process. A cleaner design and faster speed would make it much better. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is solving the hassle of managing receipts and expense reports manually. Earlier, I had to keep paper bills safe and fill out long forms, which was time-consuming. Now I can just upload receipts through the app, and everything is stored in one place. This saves time, reduces mistakes, and makes it easier to get reimbursements without delays. ### 32. Efficient tool for managing expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Attila N. | QA software tester, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2025 **What do you like best about SAP Concur?** What I like best is how much time SAP Concur saves. Automated receipt capture, mileage calculation, and policy checks reduce the amount of administrative work and make the whole process smoother. **What do you dislike about SAP Concur?** Some tasks take more steps than expected, such as itemizing expenses or correcting errors. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses the need for better control and transparency over spending. Automated workflows and real-time reporting help improve budgeting and reduce unnecessary costs, which ultimately benefits the organisation and the employees too. ### 33. Automates Travel and Expense Management, Despite Complex Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Ngadhnjim M. **Reviewed Date:** January 15, 2026 **What do you like best about SAP Concur?** I like that SAP Concur solves time and error waste by automating and standardizing the entire process. This saves me from manual expense reporting and helps avoid policy violations and provides greater visibility. **What do you dislike about SAP Concur?** I find the setup for SAP Concur quite complex. Also, the user experience could be improved. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage business travel and expenses, which automates manual expense reporting, prevents policy violations, and enhances visibility, saving time and reducing errors. ### 34. The Best App for Effortless Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Khadar Basha S. | Software Engineer, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SAP Concur?** SAP concur is best expense manager app to manage travel expense, exam expense and claiming and many more options like invoice solutions.. easy to raise reports and submit expenses. **What do you dislike about SAP Concur?** Too many options in app made the interface hard to learn **What problems is SAP Concur solving and how is that benefiting you?** It is checking the invoices and expenses through the process and we can avoid multiple raised requests ### 35. SAP Concur - Excellent Support and Employee Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** There are tons of help guides and walkthroughs on many different topics. It's also easy to talk to a rep if you need extra support or help as the customer support is great. **What do you dislike about SAP Concur?** One issue I have is sometimes when needing to customize or add features to reports or processes is that it seems pretty complicated when doing it for the first time. Once you know what to do it becomes easy, but first time ease of use is low. **What problems is SAP Concur solving and how is that benefiting you?** For us as we have many more employees who work we start to have more and more expenses. SAP Concur allows us to easily track and add new employees to see what is going on within the company. ### 36. Centralized and Automated Expense Tracking Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about SAP Concur?** It makes expense tracking and reimbursement much easier because everything is centralized, automated, and stored in one place. That gives quick access, efficient usage! **What do you dislike about SAP Concur?** SAP Concur can be cumbersome to use, with a complex interface and approval workflows that are not always intuitive, which can slow down expense reporting and reduce user adoption. **What problems is SAP Concur solving and how is that benefiting you?** I like how SAP Concur centralizes receipts, expenses, and approvals in one system. It cuts down on back-and-forth, keeps everything audit-ready, and gives full visibility into company spending. From an AP standpoint, it saves a lot of time and prevents small errors from turning into big problems. ### 37. Easy-to-Use Interface and Robust Cloud Database, but Setup Takes Time **Rating:** 3.5/5.0 stars **Reviewed by:** nagarajan k. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about SAP Concur?** The user interface is straightforward and easy to use on the front end, making navigation simple. Additionally, the platform offers an extensive cloud database, which adds to its overall functionality. **What do you dislike about SAP Concur?** Setting up the account can be somewhat challenging and takes more time than expected. **What problems is SAP Concur solving and how is that benefiting you?** inventory management, Resource management across globe. ### 38. Let SAP Concur Handle the Heavy Lifting **Rating:** 5.0/5.0 stars **Reviewed by:** brittany m. | sr client success manager, Health, Wellness and Fitness, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about SAP Concur?** 1. AI Assistant (Joule): Helps users complete expense reports and plan travel with smart suggestions. 2. Real-Time Expense Automation: Corporate card purchases automatically generate categorized expenses with instant policy reminders. 3. Travel Booking Enhancements: Features such as CVV capture for ghost cards, direct billing for rental cars, and a “Ready-to-Travel” indicator enhance booking ease and security. 4. Expanded Content: Access to 2M+ hotels and flexible airfare options for better travel planning. **What do you dislike about SAP Concur?** UI Consistency: Streamline the look and feel across modules. Mobile App: Improve syncing, offline use, and receipt scanning. Reporting: Offer more customizable, real time dashboards. Integrations: Enhance API clarity and third-party tool support. Training: Provide better on boarding and role-specific tutorials. **What problems is SAP Concur solving and how is that benefiting you?** it's solving the need to enter time-consuming information for reimbursement ### 39. Intuitive and Reliable for Basic Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about SAP Concur?** Fairly intuitive to use for basic expense management and trip planning. It rarely goes down. **What do you dislike about SAP Concur?** Expense management reporting is complex and often lacking - need to log a ticket to get professional help from Concur. The app isnt designed for admins to use Wish there was more automation/AI for expense report creation and submission,. **What problems is SAP Concur solving and how is that benefiting you?** Concur audit is helping us enforce our T&E policy., ### 40. A multi-faceted expense and travel tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan H. | Customer Service Training Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about SAP Concur?** In addition to all of my corporate card expenses being automatically uploaded to Concur when I make a purchase, SAP Concur is also a great tool for planning business travel. It allows me to book all of my corporate travel accommodations within the app, and allows for the same expense submission. Super easy. **What do you dislike about SAP Concur?** There is a bit of a learning curve when it comes to all of the more advanced tools, but once you figure it out, it is super easy to use. **What problems is SAP Concur solving and how is that benefiting you?** We use Concur to manage all of our expenses. It has made it easy to keep all finances organized, and make payments on time. ### 41. User-Friendly Interface That Makes Work Enjoyable **Rating:** 4.0/5.0 stars **Reviewed by:** parmjeet s. | Sap Prod Incharge, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SAP Concur?** The user interface is good and easy to use, making it quite user-friendly. **What do you dislike about SAP Concur?** The software is complicated and difficult to program. **What problems is SAP Concur solving and how is that benefiting you?** The software's data management and record-keeping features are notable. It provides a reliable way to organize and maintain important information, making it easier to access and update records as needed. ### 42. Easily generating reports for Travel & Expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek S. | Spanish and English - Medical operation, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about SAP Concur?** I have used sap concur for generating invoices it takes less time compared to other ERP software also I get a detailed reports of travel & expenses reports I can easily identify the areas for reducing the costs it is easily accessible from anywhere due to which it makes my works easier. **What do you dislike about SAP Concur?** In the beginning i have faced multiple challenges in learning this ERP module as i am being new to it so its little tough for those who are new users also there are sometimes server challenges that i face during generating my reports. **What problems is SAP Concur solving and how is that benefiting you?** While using concur it has reduced time for generating reports also for reconciliation there are less manual errors as it does shows the difference it helped me a lot in my work ### 43. Logically Organized and Detail-Oriented Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Nagy- Sebestyén E. | Associate Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about SAP Concur?** I appreciate the way information is organized logically, focusing on specific details. **What do you dislike about SAP Concur?** Hidden functions which are not so easy to reach **What problems is SAP Concur solving and how is that benefiting you?** Managing travel expences, creating data based spreadsheets ### 44. Streamlined Expense Management with Powerful ERP Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is its ability to automate and streamline the entire travel and expense management process. It reduces manual effort through features like receipt scanning, policy enforcement, and seamless integration with ERP systems like SAP S/4HANA. This not only improves user experience but also enhances financial visibility and compliance for organizations. Ask ChatGPT **What do you dislike about SAP Concur?** The main drawback of SAP Concur is its outdated and sometimes clunky user interface, which can make navigation and task completion slower than expected. Additionally, customizing reports and workflows often requires technical expertise, and customer support can be inconsistent at times. These factors can lead to user frustration, especially during high-volume processing periods **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves key problems related to manual expense reporting, travel booking inefficiencies, and lack of visibility into spending. By automating these processes and integrating them with ERP systems, it reduces human error, speeds up reimbursement cycles, and ensures policy compliance. For me as a developer, this has meant building smarter, integrated solutions that improve workflow efficiency and provide real-time financial insights—ultimately helping both users and finance teams work more effectively. ### 45. Great Travel & Expense Features, But Customization Can Be Costly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about SAP Concur?** Travel/Expense is their primary focus, and so those products are top of the line. They have lots of features that others don't and because they're so frequently used there are lots of new employees who already know how to use it when they're onboarding. **What do you dislike about SAP Concur?** You have to go through Concur for a lot of changes that feel simple. In order to get access to features other software products would give you out of the box you have to take (and pay for) an additional training. yes t **What problems is SAP Concur solving and how is that benefiting you?** Expense Automation! ### 46. Works as Intended, But Navigation Can Be Confusing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about SAP Concur?** SAP Concur functions as intended. It is very configurable and flexible, although with its own quirks. The support responds rapidly to help us integrate new features and fix problems. **What do you dislike about SAP Concur?** I find it slow and somewhat confusing to use. It doesn't provide enough guidance for users, which makes the experience less straightforward. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of keeping track of business expenses and travel bookings in one place. It helps me avoid losing receipts by allowing digital uploads, and it standardizes the way expense reports are submitted and approved. This is especially useful for handling multiple trips and complex expense categories. ### 47. Best tool for corporate credit card expense manage system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SAP Concur?** - automatically detects corporate credit card transactions without any manual interactions - easy to log the expenses and submit. - well integrated with corporate expenses. - expense reporting is also one of the best. - can easily use in mobile as well. **What do you dislike about SAP Concur?** not much major issues i can find. need some bit of learning curve to understand how to log an expense manually. **What problems is SAP Concur solving and how is that benefiting you?** corporate credit expenses are tracked automatically and very minimal steps needed to submit the expenses for approval ### 48. Game changer for corporate Travel & Expense tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kaevon M. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about SAP Concur?** Everything is best about SAP Concur because it supports automatically capture receipts and matches them to expenses. It also save time and reduce manual entry. Sync with system like SAP and credit cards to ensure accurate and real time financial data. Eliminates common data entry mistakes and duplicate submissions. **What do you dislike about SAP Concur?** It has complex user interface basically for new users. Mobile accessibility is good but some features available on the desktop. Long wait times and unresponsive customer service. **What problems is SAP Concur solving and how is that benefiting you?** Fast booking process, Manage booking in one place. Speeds up approval workflows and employee reimbursement. Captures and process receipts digitally. Supports multiple currencies. ### 49. SAP Cloud Expense(Travel, Internet, domestic/International etc.) management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Shiv Dutt S. | IN Enterprisewide Prg Analyst lvl3, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about SAP Concur?** one new thing i like about concur is mobile experience, which is much enhanced. another good feature is managing the uploaded receipts. **What do you dislike about SAP Concur?** If can providing history of expenses to individual users for all time month wise, this would be good. **What problems is SAP Concur solving and how is that benefiting you?** We use SAP concur as a centralized expense management tool in Siemens Healthineer. Employees can submit their expenses using concur. Managers can see and manage team/personal expenses using this tool. ### 50. The experience was SAP Concur is best. It manages employee travel and expense reports efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Arun S. | Audit Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about SAP Concur?** I would say the best about SAP Concur is its user friendly interface and it's automation features that simplify expense reporting and gives real-time visibility into spending. Easy to implement. Customer support is good. Integration is smooth I am frequent user of SAP Concur **What do you dislike about SAP Concur?** At some point it is slow and complex setup for new user. Struggle handling recipets accurately **What problems is SAP Concur solving and how is that benefiting you?** It solve the problem is manual time consuming and error-prone travel and expense management in companies. It has so many benefits 1. Increase transparency 2. Reduce errors 3. Better financial control 4. Improves employee experience ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 1 comment, 2 upvotes - [View SAP Concur pricing details and edition comparison](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1302819&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A09%3A31+-0500&secure%5Bsession_id%5D=6dac2199-56bf-40f5-9c16-f28978dcbcbd&secure%5Btoken%5D=79bea30108c951df42783eb2546981ad7bd338c890b1061bdd931c019fe34d8e&format=llm_user) ## SAP Concur Integrations - 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[SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TripIt Pro](https://www.g2.com/products/tripit-pro/reviews) - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Wipro AutoInsights](https://www.g2.com/products/wipro-autoinsights/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) ## SAP Concur Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Invoice Management** - Capture - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,486 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.3/5.0 (2,359 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,970 reviews)