--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7183 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7183 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,183 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews) - Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews) - Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (136 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews) - Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews) - Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews) - Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews) - Users find SAP Concur's **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. SAP Concur review **Rating:** 4.0/5.0 stars **Reviewed by:** Vignesh L. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Concur?** SAP Concur Expense is very easy to use and easily integrated with other applications with its well-described API information. Its image processing technology easily identifies the data from the image we scan or upload. **What do you dislike about SAP Concur?** Sometimes the support from SAP is a bit delayed when compare with other SAP products. And its User experience can be increased or developed to meet the current trend. **What problems is SAP Concur solving and how is that benefiting you?** Managing all the Expenses done by employees is very smooth and the process is very easy to do. Instead of manually entering, the data can be manipulated with the image we upload which is so rich here in the Concur. Now a day many mid-size companies are using SAP products. we are using SAP By design that is Integrated with Concur. Admin users are able to see other expense data which is most useful here. Creating an app that helps us to Integrate is very easy and adding permission and enabling scopes are very easy to do, Anybody who does not know about these also can do these processes. ### 2. Outstanding Concur Representative: Prompt, Professional, and Resourceful! **Rating:** 4.0/5.0 stars **Reviewed by:** Norma B. | Finance Executive Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about SAP Concur?** Wow! Our Concur Client Success Manager, Caroline, is an absolute rockstar! She's always on the ball, exuding professionalism, and goes the extra mile to connect with us and provide valuable resources. Her promptness in addressing our queries ensures smooth operations, while her extensive knowledge of Concur allows her to offer clear guidance for optimal utilization. Working with her has been a game-changer for our company, and we absolutely love how Concur simplifies our expense management processes. We're excited for more success together in the future. **What do you dislike about SAP Concur?** The Concur Travel portal /search engine itself can and does experience some occasional lag, but it's important to remember that technology isn't perfect. I also wish the hotel search engine was more dynamic, incorporating features seen on popular hotel booking websites like booking.com or hotels.com, such as hotel class ratings. **What problems is SAP Concur solving and how is that benefiting you?** Concur, you're our corporate card transaction-feeding superhero! Thanks to your seamless integration, managing expenses has become a breeze. The intelligence reports you to provide are like a data-digging detective, helping us make sense of the numbers and uncover valuable insights. With Concur, the benefits of streamlined expense management are undeniable, making our lives easier and our financial health happier. ### 3. Decent but not Excellent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about SAP Concur?** Pretty rich set of travel approval processes, and expense approval processes; user interface pretty decent - track ability to see when those processes move to and through approvals. **What do you dislike about SAP Concur?** There’s nothing I disliked about the tool, not sure that I find the process of expensing of the most fun but the tool helps make the process easier **Recommendations to others considering SAP Concur:** It’s a good tool and makes a not fun process a bit better **What problems is SAP Concur solving and how is that benefiting you?** When people have and need to travel to clients, it needs to get done expeditiously and post travel, People need expenses paid expeditiously as well. This platform helps with that. ### 4. Loading sometimes an issues **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SAP Concur?** I love recently used expense type how it can pull everything up so fast especially when searching flights **What do you dislike about SAP Concur?** Getting kicked off sometimes after almost finishing a flight **What problems is SAP Concur solving and how is that benefiting you?** Mainly just the getting told at end of almost booking something getting told to start again ### 5. Lead **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SAP Concur?** It's much user friendly and works best for the current corporate **What do you dislike about SAP Concur?** Need some more adagances features to help the users **What problems is SAP Concur solving and how is that benefiting you?** Recording all the expenses and timely review of the same ### 6. I use this system multiple time a month for me and my employees **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SAP Concur?** I can be very helpful and easy to use once you understand the system. The options for flights, hotels, etc are expansive and the same price as looking them up on individual websites. **What do you dislike about SAP Concur?** It can take a long time to load all the data for anything. Sometimes 5 minutes plus. I've tried multiple computers and different browsers and nothing changes. **What problems is SAP Concur solving and how is that benefiting you?** Saving time from going website to website looking for the best deal. ### 7. SAP Concur Good for Expenses and Travel **Rating:** 4.0/5.0 stars **Reviewed by:** Tanisha T. | Project Manager, North America Leadership Development, Customer Success, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SAP Concur?** It was easy to use, with clear instruction. Also, more than just a expense portal; easy to book travel arrangements and store travel partner accounts **What do you dislike about SAP Concur?** I can't think of anything, as the clunkiness of uploads has since been upgraded. There is a small delay of points being given by travel partner reward acccounts, but that's also an easy fix. **What problems is SAP Concur solving and how is that benefiting you?** Ability to see expences and related documents in one place. ### 8. Decent Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about SAP Concur?** It is great for booking travel and managing expenses. **What do you dislike about SAP Concur?** Its reporting is subpar and the overall website is difficult to navigate. The training is also extremely outdated and requires a lot of trial and error. **What problems is SAP Concur solving and how is that benefiting you?** It is helping hold employees acountable for their spending and reimbursements. ### 9. User and Administrator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SAP Concur?** Easy to support from an admin perspective and easy maintenance. **What do you dislike about SAP Concur?** User interface changes frequently and as an end user it makes it more difficult to do my travel reports. **What problems is SAP Concur solving and how is that benefiting you?** No more paper forms! ### 10. Streamlined expense reporting tool with easy to use interface and functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about SAP Concur?** SAP Concur allows you to easily import and upload expenses and receive reimbursements quickly. **What do you dislike about SAP Concur?** SAP Concur creates manual work on the back end having to input certain criteria before being able to submit for approval. **What problems is SAP Concur solving and how is that benefiting you?** Easily able to track and report expenses during business travel, onsites, and customer visits without having to keep manual records. ### 11. Concur use **Rating:** 4.0/5.0 stars **Reviewed by:** Viddia B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SAP Concur?** There is an app and it's easy to use which makes the expense submission so much easier. **What do you dislike about SAP Concur?** How cumbersome it is to submit hotel receipts. **What problems is SAP Concur solving and how is that benefiting you?** Managing expense reporting for hundreds of travelers. ### 12. End users are the real winners **Rating:** 4.0/5.0 stars **Reviewed by:** Rhonda F. | Procurement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about SAP Concur?** There are tutorials, there are webinars, there are teams that support us in current and potential endeavors. **What do you dislike about SAP Concur?** Would love to know the reason behind the new authenticator sign on implementation. **What problems is SAP Concur solving and how is that benefiting you?** Being able to access the reports that help analyze the data we need in order to monitor policy as well as balance profitability. ### 13. Nice expense management tool with good controls **Rating:** 4.0/5.0 stars **Reviewed by:** Kunal N. | Assurance Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about SAP Concur?** The fact that it can be customised in line with individual organizations' policies so as to enable better and easier compliance by employees **What do you dislike about SAP Concur?** It would be a bit of a task to train employees on how to effectively use the tool **What problems is SAP Concur solving and how is that benefiting you?** Helps organizations and its employees to monitor the spendings and keeping a check on the company policies ### 14. You can tell SAP bought Concur and didn't develop IT **Rating:** 4.0/5.0 stars **Reviewed by:** Lizzie S. | Source to Pay Business Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about SAP Concur?** Concur is one of SAP's most intuitive products and has become the standard in the travel and expense scene. **What do you dislike about SAP Concur?** Reporting functionality could be a bit more robust. **What problems is SAP Concur solving and how is that benefiting you?** We are currently in the process of globally rolling out Concur company wide. ### 15. Best software **Rating:** 3.5/5.0 stars **Reviewed by:** Akash S. | Senior Sales Executive Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about SAP Concur?** It's ease to use interface is quite helpful to done task in easier manner **What do you dislike about SAP Concur?** I've found Nothing to dislike in the software, it's quite easier to use & user friendly interface. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves travel and expense management challenges, benefiting users with streamlined processes, improved visibility, and enhanced compliance. ### 16. A smart application for expense management. **Rating:** 4.0/5.0 stars **Reviewed by:** Nilesh K. | Quality Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about SAP Concur?** SAP Concur is user friendly tool to manage the expenses and also the approval flow related to expense approval. This tool help minimise time and using paper form for expense's management. **What do you dislike about SAP Concur?** SAP Concur can be bit hard to set up as per each organisation needs and requirements. Sometimes there are not enough instructions available to manage the expenses. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur address the issue of lengthy expense approval process and decreases the overall time required for entering expenses, obtaining approvals, and tracking the entire process. Business performance is definitely improved by using it. ### 17. User friendly Employee Services Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Concur?** The UI is very user friendly for employees. Communication on updates/upgrades is very clear and account managers responding so quickly, **What do you dislike about SAP Concur?** The customer support for cases used to be better than other SAP systems (e.g SAP, Ariba). None could compare however, in 2023 year the SME's , response time and knowledge have significantly decreased to worse than Ariba. This has really affected our internal SLA's and delayed our resolution times. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is solving our audit process and review process through audit rules in Expense. Our internal approval/ confirmation on goods/services completed in Invoice as well as providing custom workflows to compliment/mimic our processes. Lastly, providing quick and efficient bookings for business related travel both international and domestic. ### 18. Perfect Solution For Business Travel Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Chirag S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about SAP Concur?** It is a very advanced software with a lot of features and customization options to meet the needs of almost every organization when it comes to managing the business travel data and money involved in that. It comes with different automated workflows like Travel, Expenses, Approvals, etc. to manage end-to-end traveling and associated things in a seamless manner, with very less amount of human communication that ultimately saves time as well as money. **What do you dislike about SAP Concur?** It is one of the best software and meets almost every need. It can be made even smart with AI features auto text generation, suggestions, etc. **What problems is SAP Concur solving and how is that benefiting you?** When employees move around the different offices in the world on an immediate basis or as per pre-planning then the SAP Concur comes in handy to effectively manage business travel and associated expenses and it is very important to successfully drive the business globally. This tool generates notifications, emails, etc. on time and also comes with nice features to generate reports of different formats of our choice. ### 19. Outstanting software for documenting expenditures and submitting receipts. **Rating:** 3.5/5.0 stars **Reviewed by:** Marcy H. | Freelance Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SAP Concur?** SAP concur assists us in making travel arrangements, reserving lodging, and recording costs. It works splendidly with both iOS and Android devices. Automatic photo receipt capture and easy, professional invoice generation are two of the many benefits of this app. Because we can easily reconcile purchase orders, invoices, and accounts receivable, we rarely make mistakes while making payments to our suppliers. Excellent reporting and analytics providing a snapshot of spending over a specified time frame. **What do you dislike about SAP Concur?** SAP concur is the top software available now. The customer service is outstanding and consistent. The application is simple to use and generates excellent reports. The services provided have met all of our expectations. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur has excellent support for both Android and iOS. A fantastic, always-available support staff. The cost of SAP concur is quite low. Our experience with using SAP concur for travel and expenditure management has been very positive. ### 20. Extremely customizeable and compatible with any ERP's and other softwares **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about SAP Concur?** Easy to use, good customer support, high number of features, easy to integrate with other applications **What do you dislike about SAP Concur?** Difficult to implement, working out kinks was pretty laborious. **What problems is SAP Concur solving and how is that benefiting you?** Time consuming expense reports, ability to report off of data and easy to create parameters ### 21. It gets the job done with some minor annoyances **Rating:** 3.5/5.0 stars **Reviewed by:** Jo J. | Mechanical Design Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about SAP Concur?** SAP Concur keeps it simple and does not try to overcomplicate things. Its expense assist feature very neatly organizes your expenses for you, and its app is very convenient to use. **What do you dislike about SAP Concur?** I have encountered issues where I loaded a receipt into my SAP concur, and then it disappears or is unavailable. Also, even if instructed to change something by your accounting department (i.e., changing a purchase's category from "Office Supplies" to "R&D Supplies") after a certain amount of time from purchase, it throws a bunch of errors at you. **Recommendations to others considering SAP Concur:** Try as best you can to not make purchases within five days of the time that your expense reports are due; it can take a few days for transactions to load and show up in Concur finally. **What problems is SAP Concur solving and how is that benefiting you?** I never used the old system before SAP Concur but had heard it was horrible in comparison. Especially for our employees who are on the road all of the time, the function and convenience of the app and the software's built-in automation make it super easy for them to keep track of expenses quickly. ### 22. Concur streamlines expense process **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob B. | Student Minister of Creative Arts, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2019 **What do you like best about SAP Concur?** You are now responsible for your own expense report, which can be a great thing when used wisely. After a transaction, you can immediately enter it into the app and be done. You can also take a picture of a receipt and easily store it on the app until later if you need to as well. **What do you dislike about SAP Concur?** Before the most recent update, it wasn’t the easiest app to navigate. The most recent update also allows a feature for you to add in pictures of receipt later than when the expense occurred, which is a huge help! **Recommendations to others considering SAP Concur:** This was a great application to get for our staff as it eased the workload on our administrative staff without adding to much of a burden on the rest of the staff. It has streamlined the process and now makes everyone responsible for themselves, which I personally view as a win. **What problems is SAP Concur solving and how is that benefiting you?** Lost receipts! We used to have to spend the end of the month digging and finding receipts. Or worse, calling businesses and asking for them to reprint them for us. This was not only a huge waste of time but also embarrassing. Now all we do is take a picture if the receipt at the business and upload it. ### 23. SAP for managing business travel and expenses **Rating:** 3.5/5.0 stars **Reviewed by:** Rosario O. | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about SAP Concur?** SAP Concur's user interface is fairly easy to navigate, making it simple to submit and manage expenses when needed. It's also helpful for keeping track of submitted expenses and who is managing the approval and payment of the expense. **What do you dislike about SAP Concur?** SAP Concur can be a little complex for expenses that aren't daily or monthly occurrences, as categorizing them is tricky. Also, in expenses where there are multiple taxes being added, it becomes a hassle to have to add each one individually, as well as having them approved. **What problems is SAP Concur solving and how is that benefiting you?** SAP is an extremely effective expense management platform that helps businesses and employees streamline their travel and expense management processes. As an employee, it's very helpful to see all expenses and reimbursements in the same place. ### 24. Concur is Great, with a few Caveats **Rating:** 4.0/5.0 stars **Reviewed by:** Krysten J. | Sr. Instructional Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about SAP Concur?** Concur is an all in one tool for booking travel and managing receipts. The app is one of the best features, as it easily integrates into the online platform and allows you to take photos of your receipts, for easy and instant access to them. **What do you dislike about SAP Concur?** The downside of Concur is the speed. The online platform can be very slow for travel arrangements. It doesn't always allow you to refresh, which requires you to start from scratch. I also don't love the updates expense report interface - I liked the previous side by side view better. **What problems is SAP Concur solving and how is that benefiting you?** When traveling for work, the ability to use the app to upload receipts in real time is an amazing advantage. This way I can snap a photo and not have to keep all my receipts. This allows much easier expense report creation and submission. ### 25. Intuitive for Employee & Integral for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica B. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Concur?** For the employee: -easy to use -great support team -everything in one place! -mobile app is updated often For the business: -easy to integrate into financial systems -great analytics -because it's intuitive, not a lot of handholding for employees **What do you dislike about SAP Concur?** Sometimes the search is lagging real time flight & hotel availability which can be frustrating when employees can find better deals outside of the platform. This has gotten better over time but still is our top issue. **What problems is SAP Concur solving and how is that benefiting you?** Centralized travel booking Centralized expense tracking that isn't a burden Analytics on T&E spend ### 26. Best expense tracking software! **Rating:** 3.5/5.0 stars **Reviewed by:** Robert P. | Information Technology Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SAP Concur?** Concur is a fantastic solution that streamlines the expense report-filing process. Its seamless compatibility with a wide variety of different tools makes it a pleasure to use. After using Concur for 8 years, I can say without hesitation that it is the best expenditure management tool available. **What do you dislike about SAP Concur?** I think it's unnecessary to be able to duplicate previous expenditure details into new claims, but it wouldn't hurt to have that option. It's not always obvious from where we came out of a menu because reloading the tab doesn't always show the menu tree. **What problems is SAP Concur solving and how is that benefiting you?** One of Concur's best qualities is its simple, straightforward interface for making travel and expense reservations. It allows you to view a record of your reimbursement requests. A convenient mobile app is included. ### 27. SAP Concur **Rating:** 4.0/5.0 stars **Reviewed by:** Carla K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about SAP Concur?** I like that Concur can import expenses and starts the expense report. It also has alerts to notify when items are still needed. **What do you dislike about SAP Concur?** It isn't easy to see where the expense report is going to be approved, meaning to whom. The approver could be made clearer by putting on the popup that appears when the report is submitted. **What problems is SAP Concur solving and how is that benefiting you?** Concur is used to simplify expenses by having travel and general expense reporting in the same application. By combining two previously different processes, I am able to save time. ### 28. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Ashwin K. | Lead, IT Desktop Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SAP Concur?** SAP Concur is the best place to expense all your company related purchases. I like the way it is designed to submit the expense and how it is approved within the tool. **What do you dislike about SAP Concur?** SAP Concur is delivering what it is being designed for. I don't see downsides to it so far. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur has solved the problem of multiple email chains for one single travel request, expense and other queries. Employees can seamlessly book their travel in SAP Concur and expense the same to the company. ### 29. Mediocre Software for Travel reimbursements **Rating:** 3.5/5.0 stars **Reviewed by:** Mohit G. | Growth Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about SAP Concur?** There is nothing that I really like about this software as I always face difficulties using it for my travel reimbursements. I think the User interface should be a bit more intuitive. The product is mediocre in comparison to other software like DarwinBox and some others. **What do you dislike about SAP Concur?** I don't know if we have a glitch in our or some settings in the backend but whenever I put the reimbursement as PerDiem without tax and choose not to upload an invoice, still i need to upload some dummy invoice. Secondly, whatever instructions it gives to fix the submissions are very unclear. **What problems is SAP Concur solving and how is that benefiting you?** We use SAP concur for all our travel and expense management. This is a single source of truth for all the employees to submit reimbursement bills and get them approved. ### 30. Excellent and reasonable tool by which workers can report their outlays. **Rating:** 3.5/5.0 stars **Reviewed by:** Sam H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about SAP Concur?** The product is user-friendly and can be easily learned and taught to employees. It efficiently manages all our accounts payable requirements, encompassing invoices and expense reports submitted by our employees. Our sales team is very satisfied with the Concur travel application that we have. Booking travel and finding good deals is made easy. **What do you dislike about SAP Concur?** I really wish that there were some more normal accounting reports provided, but if you need a special report, Concur will typically design one for you. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur tracks spending, submits reports, and reimburses. Administrative tasks, paper loss, and blunders are greatly reduced. Tracking reimbursement-eligible costs is the most beneficial responsibility, in my experience. SAP Concur lets me submit receipts with an expense note, saving me time. ### 31. SAP conference **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SAP Concur?** The SAP Concur Capabilities has to offer **What do you dislike about SAP Concur?** Licensing and the cost for the products. **What problems is SAP Concur solving and how is that benefiting you?** Managing CTE space ### 32. Software for Management of business travel expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Rosario D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about SAP Concur?** Easy selection and management of import and export expenses, easy access to the expense log, entering the information of a bill and invoices by just taking a photo, easy access to the software everywhere through different devices. **What do you dislike about SAP Concur?** It is very simple and practical, the mobile offline capabilities will be much better if they are developed, but even now it is very practical and good software. **What problems is SAP Concur solving and how is that benefiting you?** Expense Management and travel management is now easier. Export of bills and travel expenses can be easily separated and entered into the system automatically. The accuracy of the employees in sending the information of the expenses has increased and they report the cases to the accounting department without mistakes. ### 33. Expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Traci N. | Director Of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2023 **What do you like best about SAP Concur?** Adding receipts, reveiwing all transactions **What do you dislike about SAP Concur?** You have to do a little more manual entry than others **What problems is SAP Concur solving and how is that benefiting you?** Auto maintenance of expenses and safeing time. ### 34. Good Software but Bad Implementation Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about SAP Concur?** SAP Concur has very good assistance support. Besides call and email support, I can create cases online. Even better, I can have a live support chat. **What do you dislike about SAP Concur?** I had a bad experience with their implementation. The implementation I had didn't explain the implementation process and it's hard to reach by phone. Everything had to go through scheduled meetings or emails. I felt that had to arrange another meeting or wait for the next scheduled meeting if I had a new question. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur does help our accounting to prevent duplicate requests. Also, our accounting can export data out and import the data to our accounting software. We used to manually enter everything in our accounting system. ### 35. Want a Claim processing Sofware! Well SAP Concur is the Answer! **Rating:** 3.5/5.0 stars **Reviewed by:** Debashish N. | Senior System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Concur?** The most widely used Finance claim-settling software with multiple customized options. Has enhanced and defined report-making features with a proper approval system **What do you dislike about SAP Concur?** SAP Concur is sometimes tricky and Confusing to use if you are using it for the first time. Multiple Finance/Department codes (s) in the options section sometimes don't appear. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur eases Expense and invoice management, especially the Claim settlement process. It records all the Expenses & Invoices in one place with definitive approval system. ### 36. Easy Claim your expenses at SAP Concur **Rating:** 4.0/5.0 stars **Reviewed by:** Natalie C. | SPS Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about SAP Concur?** I like using the SAP Concur to claim my expenses it is easy to navigate and both the Desktop website and the phone app work well.This tool allows you to create many refund reports at once, which is a great feature it saves people a lot of time. **What do you dislike about SAP Concur?** Sometimes there is a page error like it not loading and not accepting the information i provided also when uploading the Images the upload options become slow and buggy which is kinda hassle to user to repeat /refresh the step. **What problems is SAP Concur solving and how is that benefiting you?** I process request for reimbursement using the SAP Concur and it is great tool that send notification via Email which is helpful as we don't always check the APP/Website itself once uploaded the reimbursement request. ### 37. My experience with SAP Concur **Rating:** 4.0/5.0 stars **Reviewed by:** Robert N. | Eloqua Marketing Automation Specialist, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SAP Concur?** The easy way of being able to submit expenses, and that because of this program, pay-out seems to be accelerated. This results in many more users being satisfied in comparison to earlier days where mostly Excel was used. **What do you dislike about SAP Concur?** It's a bit bothersome that you need to submit your expenses and then attach the image, but this doesn't always in at least my own personal experience, go very fluidly and needs some additional clicks/actions to be realized. **What problems is SAP Concur solving and how is that benefiting you?** We used to use Excel and had to seperately keep all receipts/invoices printed out and attached this to the printed excel overview, than submit it to our inside finance department. This wasn't great as it doesn't allow flexibility in work location and other things. ### 38. Provides feasibility to add and manage any time of expenses that an employee can get **Rating:** 3.5/5.0 stars **Reviewed by:** Ajinkya B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about SAP Concur?** As an employee, it provides functionality to submit almost any type of expense an employee can have from his company **What do you dislike about SAP Concur?** The UI design is little bit old, and can be improved **What problems is SAP Concur solving and how is that benefiting you?** It simplifies submitting different types of expenses that an employee wants to reimburse from their employer, and for employers, it's easy to manage and approve all types of expenses such as travel, team outings, or any other invoices. ### 39. SAP Concur does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Justin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about SAP Concur?** I liked my overall experience with SAP Concur and how you could link other applications, such as Uber, to make tracking that expense a more seamless experience along with other apps. The mobile and web applications worked well and allowed me to upload my expenses and get reimbursed by my organization in a timely manner. **What do you dislike about SAP Concur?** While I linked my personal Uber account to SAP Concur, I was ever able to get my Uber receipt to sync and move into SAP Concur. This wasn't the end of the world but not great. The experience of getting reimbursed for a business expense was cumbersome. It took quite a bit of steps in order to complete the reimbursement and the overall UI was outdated. **What problems is SAP Concur solving and how is that benefiting you?** It did solve the issue of having to keep my receipts after business purposes for reimbursement. I could quickly take a picture of my receipt and then throw it away, knowing it was one less thing I needed to deal with and remember. It served as a one stop shop for business travel reimbursement and solved that issue. ### 40. Well-Organized for Project-Based Expense Processes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about SAP Concur?** SAP Concur is exceptionally great for categorizing and organizing charges for individual projects, and easily helps group things to minimize the likelihood of errors or miscategorization of any charges. It also helps simplify travel itineraries across booking and expensing, though sometimes I prefer to book directly for the sake of simplicity, **What do you dislike about SAP Concur?** SAP Concur often becomes more confusing and difficult when miscellaneous charges need to be expensed. Without an overarching project to assign to, the need for user-created groupings, reports, and report details make it very likely that an error will occur. When attempting to simplify by limiting miscellaneous charges to a single report, it also increases the likelihood that some of the very same features that simplify project expense reports will create issues and accidentally miscategorize miscellaneous charges to the the wrong expense code. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps me create and manage ongoing expense reports without a lot of additional effort, which is a huge help. Automatic population of corporate charges is also a huge help, and eliminates a lot of manual entry that other systems need for even the most simple of expenses. ### 41. Great expense tracking tool with travel capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Randy C. | Marketing Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SAP Concur?** Easy enough to use from a stakeholder perspective with enough configurations to satisfy any business requirements around financial tracking. Also appreciate the travel capabilities that takes care of booking and tracking of flights/hotels/transport charges. **What do you dislike about SAP Concur?** The country selection bit has been previously wonky where new charges in new location weren't showing up as a selectable option. This has certainly improved over the last couple of years with more granular locations added. Not sure if this was an admin config or platform improvement. **What problems is SAP Concur solving and how is that benefiting you?** Standardizing expense reporting and travel management across the company. Makes it easier for users to submit expense reports with validation of specific required guidelines. ### 42. An all-inclusive business travel package **Rating:** 4.0/5.0 stars **Reviewed by:** Stuart F. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SAP Concur?** SAP Concur provides an easy-to-use GUI that makes booking business travel simple. Even complex travel, such as multi-city or multi-mode travel is straightforward. **What do you dislike about SAP Concur?** The SAP Concur mobile application sometimes imports receipts as separate expenses. This is simple to correct by combining expenses, but it would be nice if it matched the receipt to the correct response in the first place. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur streamlines business travel and expense management. This is a great benefit as it allows me to spend less time working on these tasks and more on my primary roles. Last-minute travel management is also simplified, allowing me to react to customer inconsistencies. ### 43. Good tool to manage expenses and claims **Rating:** 4.0/5.0 stars **Reviewed by:** Chetana R. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SAP Concur?** Ease of use in managing expenses and claims Easy Categorisation of expense to review the claims Good Currency exchange management and conversion Timely updates on approval and rejection. **What do you dislike about SAP Concur?** User interface can be improved. Pricing structure is not uniform. Prices are not public. when they give demo, there are lot of options and services with different prices which makes it very difficult to decide and estimate **What problems is SAP Concur solving and how is that benefiting you?** My company uses this tool for expense and claim management. It helped me many times during business trips to categorise and upload all the expenses. Best part is you can upload it from mobile as well seemlessly. ### 44. No One Likes Doing Expense Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about SAP Concur?** Filling out an expense report is always the worst part about business travel. SAP does help by importing the majority of my spend from our company credit card. **What do you dislike about SAP Concur?** Since we require accounting to be entered in when submitting expenses, it would be really nice if there was a validation that took place after it was entered to determine if it would be acceptable accounting or not. Maybe this is just a feature my company doesn't take advantage of, but anything that could be done to validate accounting in real -time would be a huge benefit. **What problems is SAP Concur solving and how is that benefiting you?** This resolves trying to manually input and upload all expenses and have accountants manually enter. I don't know how our company did this before we had Concur, but Concur does do a good job of importing expenses and makes it easy to attach receipts. ### 45. Does the job for expenses! **Rating:** 4.0/5.0 stars **Reviewed by:** Anshita J. | Software Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about SAP Concur?** I like that there is a mobile app, so it's easier for me to upload pictures. Submitting expenses is pretty straight foward **What do you dislike about SAP Concur?** Last time, I had trouble booking a rental car through the site. I remember it just not working and I ended up booking outside of concur. **What problems is SAP Concur solving and how is that benefiting you?** Submitting expenses and booking travels ### 46. Robust tool with lots of features - sometimes not intuitive! **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley M. | U.S. Communications Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2019 **What do you like best about SAP Concur?** I like that concur has your expense report and travel plans in one dashboard and that some receipts auto-load without you having to submit a photo or upload a PDF receipt. **What do you dislike about SAP Concur?** The user experience is not always intuitive or easy to navigate. The next steps can be difficult to determine - especially errors in expense reports. It also requires a lot of steps to complete one expense within the report. **What problems is SAP Concur solving and how is that benefiting you?** Accurate expense reporting and travel plans linked to expense reports, recognizing efficiencies in spending and expenses across the department and organization. Detailed reporting on spending. ### 47. Good tool for expense management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about SAP Concur?** We use it for company expense management. Seamless experience **What do you dislike about SAP Concur?** Nothing as such it has all the features needed **What problems is SAP Concur solving and how is that benefiting you?** Expense management ### 48. Expense Management with SAP Concur My experience so far **Rating:** 4.0/5.0 stars **Reviewed by:** Sudhakar J. | Enterprise Architect & Practice Lead, CoE (Innovation & Digital Transformation), Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about SAP Concur?** -Easy to access anytime, anywhere as a SaaS solution. Generally we don't get time due to day to day tasks to log the expenses. You cannot open your PC everytime with conscur i use this whenever I gets time to log the expenses. - Itemize the receipts - Timely reminders and notifications for approvals and payment status. **What do you dislike about SAP Concur?** Some of the expense types like Mileage etc are complex and can be simplified. Customization of dates as per the geography is time taking Mobile compabilities and user experience can be improved **What problems is SAP Concur solving and how is that benefiting you?** With SAP Concur, I was able to streamline multiple day to day activities: Managing day-to-day expenses and creating reimbursement request. Reminders for the approvals from the clients Finance team feedback notifications and required changes that is needed Time approvals and payments tracking ### 49. Okay on the front end; not good on the back end. **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan M. | Facilities Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about SAP Concur?** It was an okay system to use. For our size staff, we needed something different and can work on the back end. It could capture pictures, label the transactions, and approve reports. **What do you dislike about SAP Concur?** There were times the system crashed when reconciling the credit cards, items were not merged, or receipts were lost when a picture was taken. Also, our accountant stated it was not nice with Quickbooks. **What problems is SAP Concur solving and how is that benefiting you?** We need a software to reconcile the credit cards with the number of staff members in our organization. Also, we want to make sure they were find the appropriate line item when reconciling the credit cards. Finally, we wanted something that had approval for supervisors over the spending of our employees. ### 50. SAP concur for bill submission **Rating:** 4.0/5.0 stars **Reviewed by:** Divya C. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about SAP Concur?** It's organization, after uploading all bills, i am able to see a nice summary of all bills **What do you dislike about SAP Concur?** It requires Login everytime which becomes combursome. Intranet is required for loggin in which again becomes constraint sometimes **What problems is SAP Concur solving and how is that benefiting you?** Collaborating stakeholders ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 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Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 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