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SAP Concur Reviews & Product Details

BP
Plant Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is the very easy to use. It is the best way to keep up with expenses when I travel for business. I know which of my travel expenses are approved before I even travel. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Emailing the receipts can sometimes be time consuming. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Now there is transparency in business expenditures. It is quite beneficial to be able to track and monitor expenses and also receive approval in advance. Review collected by and hosted on G2.com.

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
Twitter
@SAPConcur
23,009 Twitter followers
LinkedIn® Page
www.linkedin.com
6,866 employees on LinkedIn®

Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

Ali D.
AD
Ali D.Enterprise (> 1000 emp.)
4.5 out of 5
"They have truly thought of everything"
Based on my experience, they provide wide range of options for businesses and their expenses.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"SAP Concur for the Sales Executive"
It's a centralized place where it's very easy to maintain my travel expenses. I've also been able to easily book travel arrangement via the website.
KA
Katy A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use for expense reports"
The expense reports self populated and I could see the whole things
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
Play SAP Concur Video
Play SAP Concur Video
Play SAP Concur Video

Official Downloads

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Video Reviews

6,168 out of 6,169 Total Reviews for SAP Concur

4.0 out of 5
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6,168 out of 6,169 Total Reviews for SAP Concur
4.0 out of 5
6,168 out of 6,169 Total Reviews for SAP Concur
4.0 out of 5

SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shubham K.
SK
Cofounder and COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about SAP Concur?

SAP Concur has been a lifesaver for organizing and managing business travel and expenses. What I genuinely love is how easy it is to integrate with other tools and systems we already use everything feels connected. The mobile app is a great thing, letting me snap a photo of a receipt and upload it instantly, which has saved me countless hours of manual entry. It iss also very intuitive to use once you get the hang of it, and the detailed reports it generates are a goldmine for tracking company spending. For a global team like ours, its multi-currency and multi-language support has been useful, helps us maintain consistency no matter where we are. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The inmitial implementation is way more challenging and we thought that we need IT experts and a support support team. It was little more challenging for users who had experience with Coupa and Expensify but was easy to learn for new team mates. Also when we are on same module for a longer duration we seem to run into some glitches in reciept scanning and all. Customer support is helpful, getting resolutions for more complex problems can take longer than I’d like. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur has made managing expenses, travel, and invoices so much easier. No more scrambling to find lost receipts or dealing with messy spreadsheets. I personally love it.

For me, it means less stress, fewer errors, and way more time to focus on important tasks instead of chasing paperwork. It’s like having a super-organized assistant who never misses a detail. Review collected by and hosted on G2.com.

Jason B.
JB
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SAP Concur?

SAP Concur is impressively consistent – if you're looking for a masterclass in inefficiency, constant page reloads, and software that never works as intended. It's like they took the simplest task, expense reporting, and thought, "How can we make this as slow and painful as possible?" Truly, they've outdone themselves. I wish we’d gone with anyone else because watching paint dry is a smoother, faster process than using this system. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Dealing with SAP Concur is a constant exercise in frustration. The system is incredibly slow, with pages frequently reloading at the worst possible times. What should be a quick expense reporting process turns into a long, drawn-out ordeal where you’re left staring at the screen, waiting for things to load or refresh — if they ever do.

On top of the sluggish performance, the software often just doesn’t work right. Bugs, glitches, and unexpected errors seem to be part of the daily experience. It feels like basic tasks require way too many clicks, and the unintuitive interface doesn’t help either.

Honestly, I can’t help but think we made a huge mistake by choosing SAP. There are better, faster, and more reliable options out there. If I could go back, I’d strongly advocate for selecting a different platform. SAP Concur turns simple expense reporting into a chore, and no one should have to waste this much time on something so basic. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur is impressively consistent – if you're looking for a masterclass in inefficiency, constant page reloads, and software that never works as intended. It's like they took the simplest task, expense reporting, and thought, "How can we make this as slow and painful as possible?" Truly, they've outdone themselves. I wish we’d gone with anyone else because watching paint dry is a smoother, faster process than using this system. Review collected by and hosted on G2.com.

Open Discussions in SAP Concur
Adarsh S.
AS
Senior Design Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

The simplified workflow, allows the user to seamlessly put in just the needful details. The option to copy an expense report helps us in saving time by just copying a past report and editing it. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

User inteface!! it is really bad. Things are too much descriptive, nothing icon based. If the GUI is made more graphical the dashboard would look cool and would avoid us to keep searching for things and it helps us to explore things easily rather than someone teaching us to navigate. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP concur has really helped us in putting up expenses and travel management easy. Being in an MNC there would be many things while initating a workflow. All the things are preloaded here by our backend team and as an user it ensures that we key in all the needful data required by our backend teams like Accounting, Approval magers, Payrole, Finance teams this really helps us a lot by avoiding repeated to and fro submissions and helped us reduce the hazzle of repeated rejections by our approving teams saying "You have missed putting this info." Review collected by and hosted on G2.com.

Mauricio E. A.
MA
Director Lean PPI Business System, AIG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

Easy one single place to manage my T&E expenses, book my tickets and travel reservations. For a busy executive this save me hours looking for tickets or calling agents to book my travels.

It gets more intuitive in each release versions, you own literally your bookings while you look for the best options. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Probably in my particular case is sometimes the lack of options for direct flights coming from Costa Rica to certain destinations. Not really connected to the tool itself but from a AMEX agency perspective (partner with concur from my last two companies perspective)

Interactions with agents are not always fast, so that could be improved. But the software itself is very intuitive Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Expense control management and approval for my team of T&E as I work for a large multinational

Auto expense approval is a great assist that save me time before I approve travel expenses Review collected by and hosted on G2.com.

MS
Head of Communications and Remote Work.
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is the best platform for keeping a detailed record of all the travel and expenses your employees incur in the course of their work activities.

SAP Concur is compatible with the best applications and operating systems on the market so you can monitor each of your work activities with total efficiency.

SAP Concur gives you access to a secure platform that protects all your personal data from any virtual threat. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is the best on the market for you travel records, it is simple to use and easy to access, providing ideal integration with the mobile devices of my preference.

I have no problems with SAP Concur services. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur has greatly improved each of our processes for monitoring and recording all of our employees' activities, it is perfect for sharing information of general interest and for making corporate expense review accessible and professional. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I like that SAP Concur makes it easy to track expenses for cross charge to Head account and submit receipts, and get quick approvals after same time of submission. It saves time and keeps everything organized in one place with one link one account. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur can be slow, especially during busy times. Adding receipts can also be a bit tedious. Improving these areas would help a lot. Additionally, once a request is approved, there should be no need to send another notification to the approver. It would be better if they only received one notification after the initial approval. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur helps with travel and expense management by making it easier to track expenses, submit receipts, and organize travel plans. It benefits me because everything is kept in one place, which saves time on manual entry and speeds up approvals. This means I can focus more on my work instead of dealing with paperwork. Review collected by and hosted on G2.com.

Nitish Kumar M.
NM
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Concur provides solutions for Travel, Vendor, Invoice and other areas which makes it more viable then other tools which are dedicated for just on area. It's really very easy to create and manages expenses with Concur. It creates Expense Reports, Invoices, Purchase Orders, Inventory Management etc. Customer support is also good which provides solutions to problems quickly. It's easier to setup. I use it everyday. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

No option to re-create an invoice is on of the most frustrating thing in Vendor Mangement. In Travel Mangement UI is quite cluttered and not readable text. Selecting hotels on the map is frustrating due to the 'search this area' button — having to re-enter addresses feels annoying. I would prefer to choose a location directly on the map for searching hotels. If this feature exists, it needs to be more visible because I can't find it. Also SFTP files everyday get's refereshed which makes it harder for integration on date timestamp. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It reduces manual efforts of creating Invoices and Expense Reports, Billing vendors and having an eye on inventory. It makes handling multiple currencies very easy and we can import expense from e-reciet and images. Review collected by and hosted on G2.com.

Ashwin R.
AR
Continuous Improvement Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about SAP Concur?

The ease of accessing the activity that needs to be done and the process of getting the travel settlement is smooth with a proper heirarchy. It has a great customer support and can be used for a lot of activities. There a quite a number of features with ease of integration from the photos into the software. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

At the first glance, it seems difficult to use as there is not much options showing on what needs to be done but once you are used to it, it becomes smooth. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

The process of claiming and settling the travel expenses are quite smooth and user friendly. Review collected by and hosted on G2.com.

CC
Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur lets you manage all your work activities and corporate expenses like a pro.

SAP Concur is perfect for keeping a detailed record of all your labor operations, increasing the control of each of your activities.

In addition, SAP Concur is a platform where you can quickly register to visualize and control all your work expenses. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I think SAP Concur is one of the best systems to manage your expenses and work activities, it is perfect to control your employees' corporate travel and share information of professional interest. SAP Concur has an excellent performance, there is nothing negative or unfavorable. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Thanks to the services of SAP Concur my company has been able to perform a professional management of all activities related to our work processes, verify the payment of our expenses and better manage the itineraries of our employees. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SAP Concur?

It's a centralized place where it's very easy to maintain my travel expenses. I've also been able to easily book travel arrangement via the website. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The android app is absolutely awful. It's very cumbersome at time and not very user friendly. It does seem to freeze a lot even on the website as well. It just seems that it wasn't designed for the business man on the go. Review collected by and hosted on G2.com.

Recommendations to others considering SAP Concur:

N/A Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It ultimately saves me a ton of time trying to keep my life organized so I can sell more. When I'm on the road, I have been using it more to Dave time. Review collected by and hosted on G2.com.