The best thing in SAP Commerce Cloud is it's user interface which is very attractive and easy to understand overall it is user friendly. It is very good experience with SAP it is very useful so everyone can understand and work efficiently. It helps me to increase my knowledge in my domain which helps to build my career and also helps to be strong as much as I can in SAP Overall it is best experience with SAP Thank you so much for your wonderful application software. Review collected by and hosted on G2.com.

There is no any particular reason to dislike the SAP Commerce Cloud.It is fully best in every single way Review collected by and hosted on G2.com.

Ease of Use, Ease of Implementation, Customer Support, Number of Features, Ease of Integration. Great for fast growing that unify B2B and B2C in one platform Review collected by and hosted on G2.com.

The platform is only for big companies that can afford high monthly fees. Not such a great compatibility for integration with other tools and it's not an industry standard Review collected by and hosted on G2.com.

its large product catalogs, multiple store fronts,and omnichannel customer experiences. when upgraded from version 2205 to version 2211 got composble storefront, level 2 punchout which is giving more flexibility. Review collected by and hosted on G2.com.

We needed some customizations, which needed the help of SAP skill sets consumed more time and some times we needed to hire SAP professional to address the issues we have faced Review collected by and hosted on G2.com.

Robust Integration with SAP Ecosystem: SAP Commerce Cloud integrates seamlessly with SAP’s broader ecosystem, such as SAP ERP, SAP S/4HANA, and SAP Customer Experience solutions. This enables a unified platform for handling everything from inventory management to customer data, which is beneficial for businesses already invested in SAP systems. Review collected by and hosted on G2.com.

Complex Setup and Maintenance: SAP Commerce Cloud can be challenging to set up, requiring substantial configuration and technical expertise. Managing and maintaining the platform can also feel cumbersome, especially for smaller businesses without specialized teams. Review collected by and hosted on G2.com.

Powerful integration with SAP ERP and SAP S/4HANA.

Flexible and customizable architecture to meet diverse business requirements.

Comprehensive product management and order fulfillment capabilities.

Robust support for both B2B and B2C models Review collected by and hosted on G2.com.

Initial setup and configuration are complex and time-consuming.

Steep learning curve, especially for teams unfamiliar with SAP systems.

High cost of ownership, which may not be suitable for smaller businesses. Review collected by and hosted on G2.com.

Very powerful for accounting and offers more features than we need at the moment. Somthing that we can grow into if we need it. Review collected by and hosted on G2.com.

Not very intuative user interface and impossable to use as a new user without a guide, even for simple things like finding month to date revinue for your channels. The reporting could also be a lot more visaul and is very slow to use without an intagration like VM statistics excel intagration. Even then reports can only be generated by one user at a time and are still a nighmare of a user interface with lots of cryptically named data fields and lots of duplicates.

Some of this is due to the way our company has this excel intagration setup but an inbuilt user friendly reporting tool would remove the need for a clunky excel intagration all together. Review collected by and hosted on G2.com.

We are currently testing a new online store on SAP Commerce Cloud, mainly as an alternative to Magento. We see that it is a very solid and robust platform that integrates perfectly with the other services offered by SAP. Additionally, the configuration is simple, which facilitates implementation in a reduced time compared to other options on the market. The product upload is very easy and the inventory update as well. Review collected by and hosted on G2.com.

one of the things we liked the least is the customization capability. Although it is customizable in most aspects, it is necessary to have a skilled development team to make any modifications, even if it's something simple at a visual or functionality level. Review collected by and hosted on G2.com.

SAP Commerce Cloud is distinguishing feature is its user interface, which is both appealing and simple to use. Overall, it is quite user-friendly. My experience with SAP has been positive, the platform is quite beneficial and allows everyone to work quickly. It has also increased my understanding in my sector, which is beneficial to my career advancement and SAP skill development. Overall, my experience with SAP has been amazing. Thank you for the excellent program and provide best customer service. Review collected by and hosted on G2.com.

For small firm using SAP Commerce cloud is little bit pricey. I had dealt with comparable cloud technologies at a tiny company, and the cost installing SAP Commerce Cloud is significiant. Review collected by and hosted on G2.com.

The best thing about SAP Commerce Cloud is its ability to seamlessly integrate with other SAP suite of enterprise solutions like HANA , ERP , Marketing Cloud, Sales & Service Cloud etc.This tight integration creates a unified system where data flows smoothly across departments, allowing for better decision-making, automation, and efficiency. Review collected by and hosted on G2.com.

One of the downside is that it comes with a high price tag, both in terms of licensing and implementation costs. For small and mid-sized businesses, it may be prohibitively expensive. When we factor in customization, integration, and ongoing maintenance, this leads to increase in cost. Review collected by and hosted on G2.com.

SAP commerce cloud is bundle which provides almost most of the features that are required in modern eCommerce applications and websites.

The most commonly used features are-

1. It provides accelerators for B2C, B2B sites, so that new business can run quickly and

come online in very less time.

2. Smartedit for managing the content, basically it is a CMS tool.

3.Backoffice application for business users to interact with the data like products,

prices, stocks, etc.

4. HAC for checking the health status, import and export data and many more features. Review collected by and hosted on G2.com.

Since it is licensed tool, so it requires a cost to use it. Only medium and large business can incur it. Review collected by and hosted on G2.com.