Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Great Interface and a Strong Platform for Organizing Data"
4.5/5
What do you like best about SAP Commerce Cloud?

what i like the most is the overall interface of the software. the upside down is that it's not the most user friendly to use in the beginning. but overall really good Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

what i dislike is that things could be hard to locate sometimes, sometimes it gives unexpected errors but overall the platform is very good for organizing data. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Customizable and Efficient, but Pricey"
4/5
What do you like best about SAP Commerce Cloud?

I find SAP Commerce Cloud easy to use and powerful; it does its job very well. I also appreciate the customization it offers according to business needs, and the easy release process helps in lowering time to market and providing more value to customers in a fast-paced environment. The initial setup was very nice. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

I don't like the pricing of SAP Commerce Cloud, particularly the Enterprise pricing edition. Also, Spartacus for the headless structure doesn't really fit well with my needs. Review collected by and hosted on G2.com.

Jim K.
JK
Jim K.
Carpenter
Small-Business (50 or fewer emp.)
"Wisconsin chosen"
5/5
What do you like best about SAP Commerce Cloud?

I don't know what to pick. So many things to choose from. Which way do I go. It's a boring week around here so why not have a party and have fun so please Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

I know nothing about that product I don't know what to write or what to say I got 150 characters to fill up and I take it you guys are just a server that saves crap Review collected by and hosted on G2.com.

Niv S.
NS
Niv S.
Senior Communications & Engagement Specialist
Mid-Market (51-1000 emp.)
"SAP’s Powerful Product Content Management for Complex, Multilingual Catalogs"
4/5
What do you like best about SAP Commerce Cloud?

What really stood out to me with SAP is the Product Content Management. Unlike the smaller platforms, where you need multiple plugins to manage different categories, SAP handles complex catalogues on its own. The ability to handle multiple languages, currencies, etc. from a single back-end is truly spectacular. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

Well, there isn't much, but if I had to pinpoint something, it would be the fact that it's not plug and play. The back-end user interface feels a bit outdated and tacky compared to some of the modern SaaS tools. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Flexible, Powerful but Complex E-commerce Solution"
5/5
What do you like best about SAP Commerce Cloud?

I like SAP Commerce Cloud for its flexibility and strong product catalog management. It handles large product catalogs well, supports easy updates, and allows us to customize storefronts without major developmental effort. It improves our online sales and centralizes product management, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

SAP Commerce Cloud can be complex to configure, performance tuning takes effort, and upgrades sometimes require significant testing. Review collected by and hosted on G2.com.

SB
Sebastian B.
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform, Perfect for Small Teams"
5/5
What do you like best about SAP Commerce Cloud?

I use SAP Commerce Cloud for our online store, and I find it easy to use. It works great with our system, which is a big plus, and overall it is great for the business. The setup was also easy for our team of 10 people. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

better connectivity Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"Powerful and Flexible, but Overwhelming Complexity and a Dated Interface"
2.5/5
What do you like best about SAP Commerce Cloud?

Very flexible and extensive, it natively covers almost every aspect of nearly any business. It’s relatively easy to modify or customize, and it’s massive and expansive, with lots of functionality already built in. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

Complexity can sometimes feel overwhelming. The interface is a bit dated and rigid, and integrations often require full technical knowledge. It’s also expensive, and it can take time to see ROI. Review collected by and hosted on G2.com.

Niroj G.
NG
Niroj G.
AM
Enterprise (> 1000 emp.)
"Flexiblommerce with Seamless SAP Integration"
5/5
What do you like best about SAP Commerce Cloud?

SAP Commerce Cloud is most helpful for managing complex e-commerce needs at scale. It’s flexible, highly customizable, and works well for both B2B and B2C scenarios. The integration with other SAP systems is a big plus, and it handles large product catalogs and global requirements reliably. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

SAP Commerce Cloud has a steep learning curve and can feel complex to set up initially. Customization often requires experienced developers. It can also be expensive for smaller teams. Some upgrades and maintenance take more effort than expected. Review collected by and hosted on G2.com.

GS
Georg S.
"Professional enterprise solution with extensive integration possibilities"
4/5
What do you like best about SAP Commerce Cloud?

I greatly appreciate the adaptability of SAP Commerce Cloud, as it allows for easy customization to one's own needs by extending the Java core, configuring via ImpEx, or modifying the data model through the items.xml structure. This flexibility is particularly valuable in the development of enterprise online platforms. Additionally, SAP Commerce Cloud offers an extensive baseline into which customer-specific processes can be easily integrated. The ability to integrate this software with other tools from the SAP suite demonstrates the strong connectivity and interoperability of SAP Commerce Cloud. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

The build process in SAP Commerce Cloud takes a very long time, even an empty base project requires a lot of time for setup. Deployment in CCv2 is also cumbersome and involves many manual steps that each implementation partner must automate individually. Furthermore, a real customer project requires a lot of preliminary work to provide a clean development environment, which makes getting started difficult. Review collected by and hosted on G2.com.

Aleksandra B.
AB
Aleksandra B.
"Versatile Deployment, Challenging Integrations"
4/5
What do you like best about SAP Commerce Cloud?

I like the easy deployment possibilities that SAP Commerce Cloud offers, as it simplifies getting things up and running efficiently in our e-commerce and B2B projects. The wide range of properties available in the product model is another feature I appreciate, as it allows for more flexibility and customization to meet specific business needs. Additionally, the availability of out-of-the-box features that can be enabled via extensions is immensely helpful, as it saves time and reduces the complexity of implementation. The initial setup process is straightforward as well, especially when following the correct guide, which makes beginning with SAP Commerce Cloud less daunting. Review collected by and hosted on G2.com.

What do you dislike about SAP Commerce Cloud?

I dislike that while SAP Commerce Cloud states that integrations with other systems are out-of-the-box, this is not always the case. We often struggle with the complexity of integrations with other systems. Review collected by and hosted on G2.com.