I like the way SAP Business Network helps sign up suppliers at a very low cost, comparable to signing up for a social media account, which used to be an expensive and time-consuming process. I also appreciate having digital records for agreements, providing complete visibility and clarity. The system helps transition from a reactive to an automated workflow, particularly by smoothing the processes in supply chain, procurement, and logistics. The automation in SAP Business Network cuts costs and increases efficiency by 30%, addressing issues like missing invoices and other time-consuming tasks. Review collected by and hosted on G2.com.
I would say the complexity of the portal sometimes kills the deal with suppliers. Some suppliers also view the volume-based fees as a tax on their growth with our company that sometimes makes it difficult and limited to certain suppliers and negotiating terms for a long run. From my suggestion, it would be easier if we had an AI to help change the invoices if they were done wrongly and also help the suppliers and new people hired to work around easily to solve the problems of complexity. Instead of having the fees changed on a 12-month period, if there was cost capping done it would provide a better understanding of how much would be required to get the supplier on-boarded and would help the purchasing company negotiate better in terms of the commitment. The initial setup was a rigorous process and we had to spend a lot of time working with it to get some experience, it took us around a week's time to get it set up and get everything up and running. Review collected by and hosted on G2.com.
