Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Extensive Vendor Network, But Complex Setup"
2.5/5
What do you like best about SAP Ariba?

I like the sourcing portal for buyer management in SAP Ariba. It has a lot of vendors available in the network, which gives us a wide range of network vendors that can participate in our RFP. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

It's not user-friendly, with a lot of steps to be done. The initial setup was not straightforward, especially when creating the RFP template. We cannot create an additional template or adjust some settings as it has to be done by a partner. Review collected by and hosted on G2.com.

KG
Kai G.
Enterprise (> 1000 emp.)
"Great Cloud Tool and Processes, but Bugs and Slow Support Hold It Back"
3.5/5
What do you like best about SAP Ariba?

Cloud tool, standard processes, but overview. We are looking forward to the next gen experience. Currently the contract and supploier lifecycle process is good Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

outdated platform, manz bugs and issues we are facing. Support sometimes slow. so many different user interfaces and sometimes really not user friendlz Review collected by and hosted on G2.com.

Md R.
MR
Md R.
Strategy Specialist – Operations & Process Improvement
Small-Business (50 or fewer emp.)
"Streamlined Procurement with Clear Visibility and Strong Compliance"
4.5/5
What do you like best about SAP Ariba?

I appreciate how SAP Ariba offers a well-organized and transparent procurement environment. By centralizing sourcing, contracting, and supplier management, the platform simplifies monitoring spend and maintaining compliance. Its automation of complex procurement workflows, seamless integration with SAP ERP, and comprehensive visibility throughout the purchasing process are particularly valuable. While the interface may require some initial familiarization, it becomes intuitive over time. Additionally, the extensive supplier network greatly facilitates collaboration and streamlines vendor onboarding. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I appreciate how SAP Ariba offers a well-organized and transparent procurement environment. By centralizing sourcing, contracting, and supplier management, the platform simplifies the process of tracking spend and maintaining compliance. Its automation of complex procurement workflows, seamless integration with SAP ERP, and comprehensive visibility throughout the purchasing cycle are particularly valuable. While the interface may require some time to get used to, it becomes intuitive with experience. Additionally, the extensive supplier network greatly facilitates collaboration and streamlines vendor onboarding. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Intuitive and Well-Organized User Experience"
4/5
What do you like best about SAP Ariba?

The user experience is excellent. All the options are intuitive and well organized, making it easy for me to find what I need. I can quickly select items from specific categories such as office supplies and even catering. Also the transition from our previous tool was also quite simple and it came for the better. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I don't have any specific complaints, but I would appreciate more options to customize the app according to my personal preferences, especially for items I tend to order more often. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Easy Integrations, Strong Compliance, and Streamlined Invoice Automation"
4/5
What do you like best about SAP Ariba?

Easy for the integrations and good for compliance, and automating paperwork like purchasing orders and invoices is also a great feature for the finance team to process. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The User interface and User experience are not that great. The design and the layouts look outdated. The price is a bit high compared to other competitors. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"SAP Ariba Brings Sourcing and Procurement into One Transparent Hub"
5/5
What do you like best about SAP Ariba?

What I like most about SAP Ariba is how it brings everything into one place. It makes sourcing, supplier management, and procurement much more transparent and structured, which saves time and reduces back-and-forth. I especially like the visibility it gives over spend and suppliers, as it helps teams make better, more informed decisions rather than relying on scattered emails and spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

One challenge with SAP Ariba is that it can feel quite complex and not always intuitive, especially for new users. Some tasks require multiple steps to complete, and the interface can be less user-friendly than I would expect. It can also run slower than simpler tools, which occasionally affects efficiency. Review collected by and hosted on G2.com.

Radhouane B.
RB
Radhouane B.
Principal, Energy Strategy & Market Intelligence
"Streamlines Complex Energy Procurement Processes"
4.5/5
What do you like best about SAP Ariba?

I appreciate SAP Ariba for effectively eliminating the chaos often found in managing complex Power Purchase Agreements (PPAs) with Excel. The structured bid formatting in the strategic sourcing module greatly aids in normalizing data and running scenario analyses on pricing formulas, which is critical when suppliers offer various pricing structures. I love the seamless integration with Microsoft Fabric, which is vital as I lead the migration of energy procurement processes. This integration allows for enhanced automation, drastically reducing forecast bias and expediting decision-making processes. The capability to perform rapid 'what-if' simulations, such as anticipating a 20% spike in gas prices, significantly boosts operational agility. Moreover, the automated watchdog feature for supplier insolvency is invaluable, streamlining what was previously a manual and tedious process. The synergy with Jira for infrastructure projects is another highlight, as it ensures procurement milestones are updated automatically, thereby enhancing project tracking and management efficiency. Overall, SAP Ariba's integration capabilities and process automation drastically enhance its utility in managing a high-value energy portfolio effectively across multiple sites. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I think that SAP Ariba is not built for energy complexity and has high friction for supplier onboarding. My portfolio includes some niche players, like a small solar park operation or localized biogas plant, that are not professional organizations. I want to see improved a simplified low-friction portal specifically for renewable asset owners. Handling complexity means SAP struggles with dynamic formula-based pricing typical for energy contracts. I want to see improvements by allowing us to link a line item directly to live market indices like TTF Gas or EEX Power via API rather than updating a static number manually. Review collected by and hosted on G2.com.

Andrei B.
AB
Andrei B.
US Claims Specialist
"Streamlines Invoice Processing with Customizability"
4/5
What do you like best about SAP Ariba?

I find SAP Ariba incredibly valuable for its ability to streamline my invoice processing and reconciliation tasks through its faster invoice posting capabilities, leading to enhanced overall efficiency. I love the friendly user interface, which makes it easy to navigate and perform tasks, even with only basic access. Additionally, the system's intuitive design means I can navigate and use it with ease. The customizable features stand out to me; SAP Ariba allows me to tailor it according to my company's specific needs, ensuring that we can meet bespoke customer and vendor requirements by adding or creating special fields for invoices, such as PO numbers, invoice details, and materials. Another key advantage is its seamless connection to our SAP database and transactions, which adds to its functionality. Setting it up was smooth, especially after the initial access was granted, allowing customization of searches and the main page, which enhances the user experience further. Overall, I am impressed by its practical tools that not only enhance productivity but also adapt to our diverse business needs efficiently. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

Sometimes, SAP Ariba can be laggy, and posting an invoice directly in SAP is easier. Invoices can get stuck or parked and require manual input in MIRO or MIR6 transactions. The synchronization between SAP Ariba and SAP needs improvement. SAP Ariba requires more access to certain SAP fields to prevent invoices from being blocked in the process. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Accessible Platform, Needs Better Document Management"
3/5
What do you like best about SAP Ariba?

I like how accessible SAP Ariba is and the way it can connect to other systems if needed, even if they aren't SAP. This helps keep everything smooth and updated across teams. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I have some issues with SAP Ariba, like the lack of control around document storage. Also, the ability to tag documents is a bit problematic because I can’t always find contracts that weren't originally mine. Review collected by and hosted on G2.com.

Jasmeen D.
JD
Jasmeen D.
Paralegal
"Streamlines Spend Visibility and Control"
4.5/5
What do you like best about SAP Ariba?

I appreciate SAP Ariba for providing better visibility of our spending by ensuring that everything goes through a controlled process with approved items and suppliers. This control helps us adhere to negotiated contracts effectively. I also love how the contract terms are embedded directly into the buying process, which means when a contract is created in SAP Ariba, key elements like pricing, approved items, and service levels are linked to the procurement system. This integration ensures that when end users raise a requisition, SAP Ariba automatically pulls the contracted prices and supplier details, preventing purchases outside of agreed terms. This functionality has greatly enhanced our procurement efficiency and compliance. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

While SAP Ariba enforces contracted items effectively, it heavily relies on suppliers to keep their catalogues up-to-date. If suppliers do not refresh prices or products regularly, compliance may slip. This dependence on accurate and current supplier catalogues can pose challenges in maintaining consistent compliance with agreed terms and conditions. Review collected by and hosted on G2.com.