I like how easy it is to pair up invoices with POs using SAP Ariba, and I can easily track what has been submitted and paid. I appreciate being able to see what POs were submitted and filter through them. Each PO has a feature that shows the amount that was invoiced and paid, as well as the amount left on the PO. It also displays details by line item if there are different line items. Review collected by and hosted on G2.com.

It's not super intuitive on what information is needed or it seems that information is repeated. The tracking of the AR is helpful, but sometimes doesn't make sense. Same with the line items. Review collected by and hosted on G2.com.

SAP Ariba is distinguished by its operation as a substantial business social network, facilitating immediate connections to millions of suppliers. Rather than engaging in manual vendor searches, users can leverage the Ariba Network to identify, evaluate, and collaborate with partners globally. This innovation transforms the procurement process into a more user-friendly experience reminiscent of Amazon-style shopping, empowering employees to procure from optimal sources at competitive prices.

The primary advantage of this system lies in its significant alleviation of paperwork and the reduction of manual errors. By automating processes from initial sourcing to final payment, SAP Ariba helps ensure corporate compliance and generates cost savings, all without necessitating extensive oversight of individual purchases. This transition from a traditionally sluggish and chaotic process to an efficient digital workflow provides comprehensive visibility into financial expenditures. Review collected by and hosted on G2.com.

A prevalent criticism of SAP Ariba pertains to its user interface, which many users describe as cumbersome and lacking intuitiveness in comparison to contemporary consumer applications. The navigation across different modules often necessitates excessive clicking, while the substantial learning curve indicates that extensive training will likely be required for team members to attain a level of comfort with the system. Given that it operates as a large, standardized cloud platform, users may experience limitations in customizing specific workflows to accommodate unique business requirements, often encountering technical obstacles in the process.

Moreover, the intricacy involved in the initial setup and the integration with other systems represents another significant challenge. Although designed to be compatible with SAP, the integration does not always proceed smoothly, commonly necessitating the intervention of costly consultants to resolve issues related to data discrepancies or synchronization errors. Furthermore, because the functionality of the system is heavily reliant on supplier engagement, smaller vendors may exhibit reluctance towards participation, finding the registration process for the Ariba Network and associated fees to be excessively burdensome, which could hinder the achievement of complete digital procurement. Review collected by and hosted on G2.com.

It is very agile when processing invoices, has an approval flow that is easier to understand, and the way of notifying the resolution is very practical. Review collected by and hosted on G2.com.

When making a modification to the order, the entire approval flow is returned. It should allow the option to proceed and thus not delay the process. Review collected by and hosted on G2.com.

I like the user interface, mass update capabilities and easy of use. I like that I have both sourcing and contracts in same system without the need to log in to another system. Review collected by and hosted on G2.com.

I wanted to have the possibility of more alignment with ECC/S4 fields so CLID experience can be improved, and integration be seamless. I will also will like that all fields (OOO and custom) be automatically reportable without any additional configuration. Finally if PO linked to contracts can be easily edited no matter if we version a contract. Review collected by and hosted on G2.com.

I find the sourcing and buying modules in SAP Ariba good if used effectively. It's easy to create an RFP event and make purchases using catalogs, which is a feature I appreciate. Review collected by and hosted on G2.com.

I think the CI/CD pipeline isn't great because all changes need to be made twice in the test and production realm. Review collected by and hosted on G2.com.

The SAP commerce cloud is very user friendly to implement, with a variety of training features available for first time users. As this is a recent role change, we have been using the system weekly as we continue to set up our information, but have already seen leads come in. We have not had to reach out to customer support at so far, information requirement have been extremely easy to use. In comparison to other 3rd party software, SAP Ariba I have found to be one of the easier systems to use, if not the easiest. Review collected by and hosted on G2.com.

They do ask for quite a bit of organization information but that is expected. The catalog for added or updated products could be easier to use, but does allow for uploading information via files. Review collected by and hosted on G2.com.

End to end functionality and flexibility to configure to suit most needs from simple to complex.

Added benefit is that it is part of the SAP Suite of Products so easy to implement and integrate with other SAP Products. Review collected by and hosted on G2.com.

The User Interface in general is not intuitive and difficult for the intermittent user to follow or operate in.

Overly complex configurations cause difficulties in maintenance. Lesson learned to keep workflows limited and simple. Review collected by and hosted on G2.com.

powerful sourcing-to-pay automation, vast supplier network for collaboration, enhanced spend visibility, and strong compliance features, streamlining procurement from finding suppliers to payment, though some find the interface dated Review collected by and hosted on G2.com.

complex, non-intuitive interface, slow performance (especially for suppliers), outdated technology compared to rivals like Coupa, poor user experience (too many clicks, hidden functions), and issues with backend processes like bug fixing and slow deployments, leading to frustration, inefficiency, and calls for better customer support and training. Review collected by and hosted on G2.com.

I like that SAP Ariba is SaaS-based and offers easy spend reporting. It helps with spend analysis and tracking month-to-month spend, which is useful for compliance with organizational and SOX standards. The configuration is easy, making it straightforward to set up. Review collected by and hosted on G2.com.

Nothing specific Review collected by and hosted on G2.com.

What I liked the most of ariba is the possibility of having all procurement and sourcing functions in a platform. From Supplier Relationship management, spend management until catalogues. It makes the life easier, specially in big companies subjected to quality regulations and help all end users to have a clear view of the processes and status. I specially appreciate the contribution via catalogues. Also the nexts step of ariba, Ariba Supply Chain Collaboration and having connection with S4H, makes things easy for following up orders, status and having all the information in the system. Review collected by and hosted on G2.com.

The bad part of Ariba is having to deal with suppliers during onboarding. Some of the are not experienced or do not want to use the platform and you need to convince them of it.

Also that some times you need support from technical team to solve some issues such as PO's that are stacked. From my perspective, it should also activate the possibility to send more elaborated PO in PDF format as the standard one is quite simple and not very customizable. Review collected by and hosted on G2.com.