Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Invoicing, But Needs Better Cancellation Process"
4/5
What do you like best about SAP Ariba?

I really like SAP Ariba because it helps me keep track of invoicing and enhances my reliability as a vendor. I appreciate having all my invoices in one spot with automatic updates on payment status. It's user-friendly and makes invoicing much easier, especially since using SAP Ariba was required by a customer for MyFlorida Marketplace. The initial setup was pretty easy with no major issues. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

Canceling an invoice is pretty challenging because the customer has to void it out instead of me, even though I'm the one who made it. Review collected by and hosted on G2.com.

Zsolt S.
ZS
Zsolt S.
Division Supply Quality Manager at ABB ELSB
Enterprise (> 1000 emp.)
"Streamlined Supplier Qualification Process"
4/5
What do you like best about SAP Ariba?

Supplier qualification process: I am an SQE approver in our organization. The SQD (self assessment) approach with ealuation, then SE avd VAT Proc. LBL approval process is clear and well traceable. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I wish the approval statistics and documents to support the approval decision justification (i.e. audit reports, risk assessment files etc) could be uploaded to the approval by the approver as well. Review collected by and hosted on G2.com.

Elina S.
ES
Elina S.
PM
Small-Business (50 or fewer emp.)
"Centralized, Transparent Procurement with SAP Ariba"
4.5/5
What do you like best about SAP Ariba?

SAP Ariba gives us the opportunity to centralize and streamline procurement processes, improving visibility, compliance, and collaboration across stakeholders. What I like most is how it standardizes sourcing, contract management, and supplier interactions in a single platform, making processes more transparent, efficient, and easier to control. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

One aspect we dislike is that we would like to see more tenders available on the platform. Having a broader and more diverse range of tenders would increase opportunities and make SAP Ariba even more valuable from a sourcing and business development perspective. Review collected by and hosted on G2.com.

Rahul s.
RS
Rahul s.
Assistant Manager OTC
Enterprise (> 1000 emp.)
"Efficient Invoice Management, Fair UI Needs Improvement"
4.5/5
What do you like best about SAP Ariba?

I like how SAP Ariba offers seamless tracking of invoice and PO status for status, rejection, and revision. My team doesn't need to chase individual clients for invoice status or purchase orders, as with Ariba it's accessible online in real-time. We only focus on issues where the invoices are on hold. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The UI of the SAP Ariba website is a little complicated. There are many options and navigation that are not required by suppliers. They could streamline and remove the unnecessary pages. Tabs like 'insights', 'Assessment', and 'Workbench' do not serve any purpose for suppliers as the details are not relevant to invoicing and Purchase order enablement. Also, it makes the page slow and takes too long to load up. Review collected by and hosted on G2.com.

Jason T.
JT
Jason T.
Thérapeute physique
Enterprise (> 1000 emp.)
"Foster Informed Strategic Decisions"
5/5
What do you like best about SAP Ariba?

What I appreciate most about SAP Ariba is its ability to simplify the purchasing function from a transactional lever into a strategic tool. The platform allows us to have an overview of our actions and make informed decisions. Recently, we had to review our thresholds for requesting quotes from our suppliers, and SAP Ariba helped us choose. Honestly, SAP Ariba remains my favorite tool thanks to its user-friendliness. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

perhaps less latency on the platform if possible. Sometimes, when I want to open the shopping cart history, it takes several seconds. Review collected by and hosted on G2.com.

RG
Richard G.
Mid-Market (51-1000 emp.)
"Efficient Tracking with Room for UI Improvement"
3.5/5
What do you like best about SAP Ariba?

I like SAP Ariba for its ease of use and the visibility it provides for documents. It's helpful to see the order status and know if any type of approvals are needed. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I think there could be improvements in needing less clicks to get where I need. Maybe a better summary page would help with that. Review collected by and hosted on G2.com.

JS
Jesus S.
accounting represemtative
Mid-Market (51-1000 emp.)
"Strong Platform for Centralized Procurement and Spend Control"
4.5/5
What do you like best about SAP Ariba?

What I like best about SAP Ariba is how it centralizes procurement processes, improves visibility and control over spend, and makes collaboration with suppliers much more efficient and transparent. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

What I dislike about SAP Ariba is that it can feel complex and less intuitive at times, with a steep learning curve for new users and occasional slow performance when navigating between modules. Review collected by and hosted on G2.com.

Mahendra S.
MS
Mahendra S.
Manager Operation and Maintenance
Renewables & Environment
Enterprise (> 1000 emp.)
"Efficient Procurement Management with Strong Workflow Automation."
4.5/5
What do you like best about SAP Ariba?

SAP Ariba is its user-friendly procurement automation, smooth approval workflows, and centralized supplier management. It helps improve spend visibility, compliance, and overall purchasing efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I dislike about SAP Ariba is that the interface can feel complex for new users, and some processes like approvals or supplier onboarding may take time to learn. At times, customization and reporting can also be less flexible than expected. Review collected by and hosted on G2.com.

NM
Nelson M.
Enterprise (> 1000 emp.)
"Streamlined Vendor Relations, but Costly API"
5/5
What do you like best about SAP Ariba?

I like that SAP Ariba saves us a lot of time. It offers full visibility for the vendor, allowing us to collaborate better. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

I don't like the paid API for vendors. Vendors would prefer to connect their systems directly to SAP Ariba without manual intervention, but they need to pay a subscription to SAP for this access. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Clean UI, Overall Solid Experience"
3/5
What do you like best about SAP Ariba?

What I like best about SAP Ariba is how it streamlines procurement and supplier management in one platform. It improves collaboration, increases visibility across purchasing processes, and helps organizations save time through automation and better workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

What I dislike about SAP Ariba is that the platform can feel complex and overwhelming for new users. The interface is not always intuitive, setup and customization can take time, and some processes may require extensive training to use efficiently. Review collected by and hosted on G2.com.