Shubham B.
SB
Shubham B.
Associate Officer
Mid-Market (51-1000 emp.)
"End-to-End Integration with Room for UI Improvement"
4.5/5
What do you like best about SAP Ariba?

I really appreciate how SAP Ariba brings structure and visibility to what is usually a fragmented process. One of the biggest advantages is its end-to-end integration from sourcing to contracting, purchasing, and invoicing, where everything sits within one ecosystem. This integration is valuable because it removes the disconnect that often exists between different procurement stages, linking sourcing and contracting directly. This ensures that negotiated pricing or supplier terms flow seamlessly into contracts without the need for manual re-entry, reducing errors and ensuring that what was agreed upon during negotiations is actually enforced during purchasing. Additionally, I found the initial setup to be good and very fast. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

One common challenge is the interface can feel unintuitive at times, especially for new users. Simple tasks like creating a requisition or navigating between modules can take longer than expected without proper training. The interface of SAP Ariba is functional but for new users, it can feel overwhelming. Review collected by and hosted on G2.com.

Dimple R.
DR
Dimple R.
Study Start-Up, Sr. Specialist
Enterprise (> 1000 emp.)
"Exceptional Spend Analysis, Challenging Usability"
4/5
What do you like best about SAP Ariba?

If you are managing a study budget, SAP Ariba’s Spend Analysis dashboards are a lifesaver. The highlight is the ability to see exactly where every dollar is going across different vendors in real-time. It helps identify if you’re overpaying for a service at one site compared to another, which allows for better budget forecasting and negotiation. One of the strongest technical advantages of SAP Ariba is its native integration with the broader SAP ecosystem (like S/4HANA or SAP Business ByDesign), creating a seamless flow from the moment you plan a budget to the final entry in the company’s general ledger. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

SAP Ariba is a 'Global Tanker'—it is incredibly powerful and carries everything you need, but it is very difficult to turn quickly and requires a highly trained crew to steer it. Logging issues. Review collected by and hosted on G2.com.

Deniz G.
DG
Deniz G.
Solution Architect
Small-Business (50 or fewer emp.)
"Easy Supplier Discovery, Needs UI Tweaks"
4.5/5
What do you like best about SAP Ariba?

I find SAP Ariba easy to use, which is a big plus for me. I think it's great that we can find lots of suppliers, especially those not involved in our current portfolio. The Ariba Discovery part is particularly useful as it shows us a wide range of suppliers for our purchasing categories. The initial setup of SAP Ariba was very easy, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The first login screen after login is a bit complicated, and some of our users get lost in it. Authorizations and maybe some UI enhancements could be done. Review collected by and hosted on G2.com.

MM
Maria M.
Billing Manager
Mid-Market (51-1000 emp.)
"User-Friendly Notifications That Keep Orders on Track"
4/5
What do you like best about SAP Ariba?

I like that I receive notifications for new orders, and that I can customize which notifications I get. I also appreciate how easy the system is to use—it’s very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The main issue is that sometimes I get kicked out in the middle of submitting an invoice and then have to start all over again. I also run into errors when I try to log into the system. Review collected by and hosted on G2.com.

TC
Tomas C.
Mid-Market (51-1000 emp.)
"Excellent for Supplier Management, But Improvement Needed in Standardization"
5/5
What do you like best about SAP Ariba?

I like that with SAP Ariba it is possible to store all the information we need. It handles a large amount of data that, with other systems, was not possible to store in so few modules. I am very satisfied with its overall performance. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The supplier approval process can be improved. We would like it to have absolutely all the information we need to know when approving a supplier and to let us know about it. The challenge is to obtain all the data we need for all suppliers and to be able to incorporate them into SAP Ariba in the best possible way. Review collected by and hosted on G2.com.

Nazeem L.
NL
Nazeem L.
Procurement Officer
Mid-Market (51-1000 emp.)
"Seamless Order Processing and Tracking in a Simplified Interface"
4.5/5
What do you like best about SAP Ariba?

The ability to process and track orders is seamless on one platform. Very easy to learn how the functions of the platform as it has a simplified interface which works for when you are migrating new users. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

Ariba creates extra work for Procurement because supplier engagement and relationship-building often still need to happen outside the platform. As a result, it doesn’t deliver a truly integrated, single-platform experience for engaging suppliers and managing the full end-to-end procurement process. Review collected by and hosted on G2.com.

Rajasekar M.
RM
Rajasekar M.
Technology Architect
Information Technology and Services
Enterprise (> 1000 emp.)
"One Place to Create, Track, and Complete Procurement Requests"
4.5/5
What do you like best about SAP Ariba?

It’s one place where we can create procurement requests, track them, and manage everything through to completion. It also has a To Do section, which makes it easy to see any pending requests at a glance. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

From a navigation standpoint, it’s not very user-friendly for new users. Although Ariba includes a search option, having some in-app help documents would make it much easier to find what you need. Review collected by and hosted on G2.com.

JW
john w.
Enterprise (> 1000 emp.)
"Curated Experience with Room for Integration Improvement"
3.5/5
What do you like best about SAP Ariba?

I like the ability of SAP Ariba to rapidly create a purchase order on a defined catalog. I also appreciate the ability to curate a specific experience for users, which means I can be guided to the right vendor for my company. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

It's challenging to find the right vendor since it relies on SAP master data. This could be improved with AI tools. We also face challenges with linking to SAP; the data doesn't always flow easily, and approvals are inconvenient. Additionally, the initial setup was of moderate difficulty, taking two years to implement. Review collected by and hosted on G2.com.

Tauqeer A.
TA
Tauqeer A.
Expeditor
Mid-Market (51-1000 emp.)
"Streamlined Procurement and Supplier collaboration in one place"
4.5/5
What do you like best about SAP Ariba?

Ariba offers fully integrated Source to Pay solution also it's easy to onboard and collaborate with supplies, SAP forces businesses to define clear, structured workflows. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

User interface can be clunky, steep learning curve and supplier onboarding frustrations. Simple tasks like creating a Purchase orders or navigating supplier info can take more clicks than they should. Review collected by and hosted on G2.com.

Umer I.
UI
Umer I.
Planning Engineer
Small-Business (50 or fewer emp.)
"Effortless Document Management, Time-Consuming Invoice Entry"
5/5
What do you like best about SAP Ariba?

I find the overall process with SAP Ariba smooth and very effective in managing tenders, submissions, and invoices. I appreciate the ease of uploading and storing documents, as well as communication with other parties for specific jobs and tasks. Unlike emails, SAP Ariba allows me to track all communications and documents, which I find really beneficial. Additionally, the initial setup of SAP Ariba was very easy. Review collected by and hosted on G2.com.

What do you dislike about SAP Ariba?

The process to submit invoices is a bit of a hassle because we have to insert each line one by one, which takes too much time. It would be better if there was an option to select or unselect the pre-inserted items, as line items are already inserted by the persons who raise the Purchase Order. Review collected by and hosted on G2.com.