--- title: Sansan Reviews meta_title: 'Sansan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Sansan works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 17 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Sansan Reviews **Vendor:** Sansan **Category:** [Business Card Scanning Software](https://www.g2.com/categories/business-card-scanning) **Average Rating:** 4.5/5.0 **Total Reviews:** 17 ## About Sansan Sansan is a cloud-based/business card-based contact management/CRM system for companies and teams. It has 6,000+ corporate customers worldwide. Sansan Inc. dominates its market in Japan, and is available in an entirely English system. Users increase productivity and efficiency, more effectively follow up on leads, and companies change how they work, all benefitting the bottom line. Sansan is centered on business cards, which are a rich source of first-party data, with superb accuracy. With this in mind, we use a proprietary combination of OCR and highly secure human transcription, in harmony with machine learning, to deliver 99.9% accurate digitization. And it's not just English and Japanese – Sansan's intelligent data recognition can read and digitize most of the world's major languages. This business card data serves as the core of a proprietary and shareable database of all contacts that a company acquires. The database grows into a priceless company asset, accessible via web and mobile apps. When used across departments and branches, human networks/connections can be visualized, and authorized users can uncover leads they didn't even know existed within the company. The process from business card to actionable data is simple and seamless: 1. Scan business cards with the Sansan Scanner Set or mobile app. Wait a short while for our system to accurately acquire and confirm the data. 2. Data from scanned cards goes into a database accessible at a level of administration you control. 3. Authorized users can quickly follow up on new leads, manage contacts, track communications and sales progress, and seek out and share opportunities. This cooperation is simply impossible when people keep acquired business cards to themselves (and often lose them). We also have inbuilt integration with Salesforce and through Zapier, and our Open API enables seamless integration with multiple other tools. ## Sansan Reviews ### 1. Easy to find the past connection per company. **Rating:** 4.0/5.0 stars **Reviewed by:** Yuta O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Sansan?** Easy to scan the business card, and can find the personal information of prospective customer. **What do you dislike about Sansan?** There is no point that I dislike this product from the aspect of function, but the price is quite expensive. **What problems is Sansan solving and how is that benefiting you?** Easy to find the personal information of the prospective customer, even if that is not the person I met previously. ### 2. Centralized data in the cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Cesar B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Sansan?** Connection of system and cloud data, get response in other PC connected to the system and download information, I do not lose data and digitize complete information of users with specific data in the cloud. Selection of categories and search immediately. **What do you dislike about Sansan?** System limitation with clients documentation scan type for database. **Recommendations to others considering Sansan:** Manage and sort customer list in central database and cloud. **What problems is Sansan solving and how is that benefiting you?** Manage all information by registered user category, call groups and selection. Update information in the cloud and different connected users respond to new requests. ### 3. My experience using Sansan in the private equity industry **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2019 **What do you like best about Sansan?** Sharing name-cards information among the team is MUST to win the business in my country. User interface on its website is generally good. **What do you dislike about Sansan?** No surprising function either offered or informed by Sansan - I am using it a mere name-card info storage function. A small UI I do not like is that when searching the name-card info on the top page, the default setting is "search within my cards," not "search with in the company's database." **Recommendations to others considering Sansan:** N/A **What problems is Sansan solving and how is that benefiting you?** Sharing the business contacts among the team "in a forced manner," so that nobody would be allowed to keep the contact to his/her own. This is helpful in an environment where the teamwork is required but people could have opposite incentives. ### 4. Great Tool to automate contact management for teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **What do you like best about Sansan?** The card scanner and tagging interface - easy to use and allows for consistency of tags within teams. **What do you dislike about Sansan?** Hasn't fully solve all the naming permutations, eg full name :Jason John Lee Ah Low - might not be able to accurately determine which is first name, last name. Then again most card scanners have the same issue. **What problems is Sansan solving and how is that benefiting you?** Automation and data entry. ### 5. good digitization platform for name cards **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Sansan?** Accurate data input and mobile app is very convenient **What do you dislike about Sansan?** app layout changed to be less user friendly, used to be better **What problems is Sansan solving and how is that benefiting you?** Digitizing name card accurately ### 6. Great business card management system but not good SFA nor MA **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2018 **What do you like best about Sansan?** - Correct and quick business card entry. - Automatic relation with coworker's business card. - Automatic news delivery for my business card. **What do you dislike about Sansan?** - Not enough SFA and MA function. That's why Sansan is not fully utilized even if it has great business card management function. **Recommendations to others considering Sansan:** If you look for SFA solution, Sansan is not the option. But if you look for business card management solution, Sansan does fit. **What problems is Sansan solving and how is that benefiting you?** Business card and relationship management with customer. Sansan can tell coworker's appointment with my customer and c@ustomer's title change is notified automatically and ## Sansan Discussions - [Is support provided after implementing Sansan?](https://www.g2.com/discussions/is-support-provided-after-implementing-sansan) - 1 comment, 1 upvote - [Can I integrate Sansan with other services?](https://www.g2.com/discussions/can-i-integrate-sansan-with-other-services) - 1 comment, 1 upvote - [What sort of security does the system offer?](https://www.g2.com/discussions/what-sort-of-security-does-the-system-offer) - 1 comment, 1 upvote - [What can Sansan do other than digitize business cards?](https://www.g2.com/discussions/what-can-sansan-do-other-than-digitize-business-cards) - 1 comment, 1 upvote - [Can I use data that's been process through the Sansan's Eight app for individual users?](https://www.g2.com/discussions/can-i-use-data-that-s-been-process-through-the-sansan-s-eight-app-for-individual-users) - 1 comment, 1 upvote - [View Sansan pricing details and edition comparison](https://www.g2.com/products/sansan/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A51%3A34+-0500&secure%5Bsession_id%5D=2294f476-34a6-471e-be65-b6f96d2c9c48&secure%5Btoken%5D=500f3a4e9522d06aa23fdcdafb4ddcac33a35c28312d8949f0fb047119cd6131&format=llm_user) ## Sansan Features **At-Event Tools** - Business Card Scanner - Notetaking - Device Rental **Management** - Card Scan - Card Management - Accuracy Verification - Scanner integration - Print Management - Contact Management **Business Management** - Accuracy Verification - Card Management **Agentic AI - Business Card Scanning** - Autonomous Task Execution **Additional Functionality** - Business Card/Badge Scanning - Data Capture and Transfer - Multi-Language - Secure Data Storage - Categorization/Grouping - Electronic Signature - Image Editing - Email Distribution - Search/Filter - Data Extraction - Step-by-Step Wizard - API - Document Imaging - Design Templates - Reporting & Statistics - Activity Dashboard - Data Import/Export - Video Support - AI Copilot - Alerts/Notifications - Access Controls/Permissions - Customizable Branding - Collaboration Tools - Data Synchronization - Customizable Fields - CRM - Image Library **Post-Event Tools** - Lead Follow-Up - Interaction History **Sales** - Lead Capture - Address Book - Card Exchange and Sharing **Sales** - Address Book - Card Exchange and Sharing - Lead Capture - Data Collection **Software Offerings** - Web Portal - Mobile Application - Integrations & APIs **Functionality ** - Multidevice Usability - Bulk Upload - Multilingual - Duplicate Management - Platform Search - Transcription - Administrative control - User Management **Functionality** - Platform Search - Multidevice Usability - Multilingual - Administrative Control - Integrations - NFC Technology - Social Media Integration **Generative AI** - AI Text Generation - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D - Generative AI **Agentic AI - Lead Retrieval** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Additional Functionality** - Business Card/Badge Scanning - Data Capture and Transfer - Multi-Language - Secure Data Storage - Categorization/Grouping - Electronic Signature - Image Editing - Email Distribution - Search/Filter - Data Extraction - Step-by-Step Wizard - API - Document Imaging - Design Templates - Reporting & Statistics - Activity Dashboard - Data Import/Export - Video Support - AI Copilot - Alerts/Notifications - Access Controls/Permissions - Customizable Branding - Collaboration Tools - Data Synchronization - Customizable Fields - CRM - Image Library ## Top Sansan Alternatives - [Popl](https://www.g2.com/products/popl/reviews) - 4.6/5.0 (6,407 reviews) - [HiHello](https://www.g2.com/products/hihello/reviews) - 4.6/5.0 (904 reviews) - [Blinq](https://www.g2.com/products/blinq-me/reviews) - 4.8/5.0 (9,153 reviews)