[ Sangoma... Reviews ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) [ Sangoma... Reviews ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) # Sangoma Unified Communications Platform Pricing Overview [Editedit](https://my.g2.com/sangoma-unified-communications-platform/pricings) Free Trial ## Sangoma Unified Communications Platform Pricing Key Insights Last updated on Apr 30, 2026 * * * Sangoma Unified Communications Platform offers **3 pricing editions** , starting at **$17.99**. Sangoma Unified Communications Platform pricing tiers are designed to support different usage levels and team sizes. Sangoma Unified Communications Platform also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Sangoma Unified Communications Platform pricing table below to figure out the best fit for your needs. * * * Cloud — $17.99 / 1 User per month Hybrid — $17.99 / 1 User per month On-Premises — Contact Us Rated 4.2 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Cloud Starting at $17.99 1 User per month Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. \*Pricing based on 5-year commitment - DID, Unlimited Calling, SMS, e911 - Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more - Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more - HD video meetings up to 120 participants, 12-hour sessions, real-time transcription, lobby rooms, moderator controls, and O365/Google Calendar integration - Departmental contact center with agent coaching, dynamic routing, AI automation, and reporting tools built in - AI-powered transcription, voicemail summaries, call insights, and more - Industry specific apps for email and SMS mass notification, curbside services and phone monitoring - Included Microsoft Teams Integration (embedded app) - Third party phone support (Poly and Yealink) - 24/7 Sangoma support included Show More Hybrid Starting at $17.99 1 User per month Sangoma UC Hybrid delivers 100% uptime by combining the flexibility of the cloud with the control of an on-premises system. It’s ideal for businesses with critical uptime needs for their communications systems, which include site survivability, legacy device support, and optional failover via our Starbox® appliance. \*Pricing based on 5-year commitment \*\*One StarBox® appliance required per site and purchased separately. - Local survivability ensures that phones stay operational even during Internet or cloud disruptions, maintaining on-site voice continuity - Failover protection automatically switches to Internet, 4G LTE, or POTS lines so communications remain uninterrupted - Legacy device connectivity allows businesses to extend modern UC capabilities while still using existing hardware investments - Enterprise-grade security and reliability deliver 99.999% uptime, backed by Sangoma’s in-house engineering without third-party vulnerabilities - The integrated contact center provides scalable CCaaS features including AI automation, dynamic routing, and agent coaching - Flexible deployment at scale makes it easy to support multi-location operations and hybrid IT environments without added complexity - White-glove support covers everything from seamless setup to 24/7 monitoring, with personalized service from Sangoma and local partners Show More On-Premises Contact Us Switchvox is Sangoma’s fully featured on-prem UC solution, built with an all-inclusive pricing model and no hidden costs. Pricing includes a one-time $1,000 software license, $95 per user, and a Switchvox appliance, with cost based on size and capacity. Every user has full access to premium features, including mobile and softphone apps, call center tools, IVRs, CRM integration, reporting, and conference bridges. - Built-in voice, video, and chat for every user - Departmental contact center with IVRs, call queues, and real-time reporting - Tight integration with Sangoma P-phones ensures fast provisioning and seamless compatibility with built-in phone apps - CRM and Microsoft Outlook integration - Supports Sangoma SIP trunking (SIPStation) - Supports existing POTS/PRI/legacy connectivity devices lines - Can be virtualized for up to 1,000 seats - Optional Sangoma ATAs for analog device support - Easy migration path to Sangoma UC Cloud - 24/7 Sangoma support included Show More Sangoma offers flexible, affordable pricing designed to support essential communications across cloud, hybrid, and on-prem deployments. Our Unified Communications solution is built in-house, ensuring greater reliability, integration, and support. Whether you're equipping a single location or multiple sites, our plans scale with your needs. Larger seat counts may qualify for volume discounts. Contact us to discuss your requirements and receive a tailored quote that fits your organization. Pricing information for Sangoma Unified Communications Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Sangoma Unified Communications Platform must be conducted with the seller. Pricing information was last updated on August 28, 2025 Show More ## Sangoma Unified Communications Platform Pricing FAQs Generated using AI Is Sangoma Unified Communications Platform free, or does it offer a free trial? Sangoma Unified Communications Platform does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Sangoma Unified Communications Platform cost in 2026? According to G2 data, Sangoma Unified Communications Platform pricing in 2026 starts at $17.99. Pricing may vary based on billing terms or usage, so users should review the Sangoma's official pricing page for the most current details. Who is Sangoma Unified Communications Platform pricing best suited for? Sangoma Unified Communications Platform's pricing is best suited for small to mid-market businesses seeking an all-inclusive communications solution without per-feature licensing costs. G2 reviewers from industries including healthcare, education, retail, insurance, and construction consistently praise the platform's value at these scales. The Cloud tier suits businesses with limited IT resources needing fast deployment and 24/7 support, while the Hybrid tier appeals to organizations requiring uptime guarantees and legacy device support. G2 reviews of Sangoma Unified Communications Platform indicate the On-Premises Switchvox option delivers exceptional long-term savings for larger deployments, with one higher education reviewer noting total costs under $200,000 versus $500,000-plus alternatives. What are the key differences between the free and paid versions of Sangoma Unified Communications Platform? Sangoma Unified Communications Platform does not offer a permanent free tier, but a free trial is available for evaluation. According to G2's pricing data for Sangoma Unified Communications Platform, paid plans begin at $17.99 per user per month for both Cloud and Hybrid tiers on a 5-year commitment, with volume discounts up to 33%. The On-Premises tier requires a one-time $1,000 software license plus $95 per user and hardware costs. Paid plans unlock the full collaboration suite including voice, video, chat, AI summaries, contact center tools, Microsoft Teams integration, and 24/7 support. Higher commitment lengths and larger user counts drive the most favorable Sangoma Unified Communications Platform pricing outcomes. Is Sangoma Unified Communications Platform considered good value for its pricing? Sangoma Unified Communications Platform is widely regarded as strong value across G2 reviews, particularly for small and mid-market businesses. G2 reviewers consistently highlight that the feature-to-price ratio is exceptional, with multiple users noting cost savings of 50–85% compared to previous systems or competitors like Cisco and Shoretel. Reviewers in education, healthcare, and retail praise the all-inclusive licensing model that avoids nickel-and-diming on features. However, some G2 users flag that Sangoma Unified Communications Platform's pricing can feel steep compared to similar VoIP providers, and support contract costs draw occasional criticism. One reviewer noted choosing Sangoma based on price but experiencing quality issues, suggesting value perception varies by deployment type. ## Top-Rated Alternatives [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5(1,408) ](https://www.g2.com/products/ringex/reviews) [ ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") Dialpad Connect 4.4/5(4,197) ](https://www.g2.com/products/dialpad-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/sangoma-unified-communications-platform/competitors/alternatives) ## Sangoma Unified Communications Platform Alternatives Pricing The following is a quick overview of editions offered by other [VoIP Providers](https://www.g2.com/categories/voip-providers) | ![RingEX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png) [RingEX](https://www.g2.com/products/ringex/reviews) ##### Core | $30.001 User Per Month | A reliable, core phone system to get your business up and running - Unlimited domestic calling - SMS and MMS - IVR - Google, Microsoft apps, and access to APIs - Single sign-on - Analytics for IT Administrators [Show More](javascript:void(0);) | | ![GoTo Connect](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg) [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) ##### Phone System | Contact Us1 User, Per month | An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and messaging capabilities. - Free calls to 50 countries - Unlimited auto attendants and call queues - Customizable dial plans for your business - Video meetings with up to 250 participants - Mobile and desktop applications - 24/7 support with 99.999% reliability [Show More](javascript:void(0);) | | ![Dialpad Connect](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png) [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) ##### Pro | $25Per user, per month invoiced annually | + UberConference Free - Pro includes Everything in Standard, and: - Call Queues - Salesforce Integration - Up to 25 Departments - Up to 10 Offices - International Offices - Voicemail Transcription - Phone and Chat Support - Polycom Phone Support - Department Auto Recording - Analytics [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Sangoma Unified Communications Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Sangoma Unified... Pricing Reviews (2) ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 7/27/2025 More Options - "Strong Communication Solution" 4/5 What do you like best about Sangoma Unified Communications Platform? 1. Reliable, secure, and easy to scale 2. Streamlined all-in-one communication 3. Feature-rich with great support team 4. Seamless integration, great uptime 5. Intuitive interface and solid uptime Review collected by and hosted on G2.com. What do you dislike about Sangoma Unified Communications Platform? 1. Interface can feel outdated at times 2. Limited customization in some areas 3. Setup process isn’t beginner-friendly 4. Support response time can vary 5. Mobile app needs performance boost Review collected by and hosted on G2.com. What problems is Sangoma Unified Communications Platform solving and how is that benefiting you? 1. Simplifies team communication and workflow 2. Unifies calls, chat, and video seamlessly 3. Reduces phone system complexity and cost 4. Improves collaboration across locations 5. Boosts productivity with integrated tools Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/14/2025 More Options - "Too many issues and disjointed systems" 1/5 What do you like best about Sangoma Unified Communications Platform? The only thing consistently positive is the price. Review collected by and hosted on G2.com. What do you dislike about Sangoma Unified Communications Platform? Old and disjointed interfaces. Support that leaves serious issues unresolved or closes them with out a true resolution. Review collected by and hosted on G2.com. What problems is Sangoma Unified Communications Platform solving and how is that benefiting you? It was supposed to help manage and report on our CX agents. At the moment I am not sure Sangoma is benefiting our company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Sangoma Unified Communications Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX 4.5/5(17) [ Compare Now ](https://www.g2.com/compare/freepbx-vs-sangoma-unified-communications-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,408) [ Compare Now ](https://www.g2.com/compare/ringex-vs-sangoma-unified-communications-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-sangoma-unified-communications-platform) ##### Categories on G2 [ UCaaS Platforms ](https://www.g2.com/categories/ucaas-platforms)[ VoIP Providers ](https://www.g2.com/categories/voip-providers) ##### Explore More [ Which network monitoring app is best for medium-sized enterprises ](https://www.g2.com/discussions/which-network-monitoring-app-is-best-for-medium-sized-enterprises)[ Best software for multi-channel feedback data analysis ](https://www.g2.com/discussions/which-are-the-best-software-platforms-for-multi-channel-feedback-data-analysis)[ Best big data solutions for predictive analytics ](https://www.g2.com/discussions/best-big-data-solutions-for-predictive-analytics) [ Top-rated bot platforms for app integration ](https://www.g2.com/discussions/top-rated-bot-platforms-for-app-integration)[ What is the best password manager for small businesses? ](https://www.g2.com/discussions/what-is-the-best-password-manager-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?qs=pros-and-cons) Show More [ Which network monitoring app is best for medium-sized enterprises ](https://www.g2.com/discussions/which-network-monitoring-app-is-best-for-medium-sized-enterprises)[ Best software for multi-channel feedback data analysis ](https://www.g2.com/discussions/which-are-the-best-software-platforms-for-multi-channel-feedback-data-analysis)[ Best big data solutions for predictive analytics ](https://www.g2.com/discussions/best-big-data-solutions-for-predictive-analytics) [ Top-rated bot platforms for app integration ](https://www.g2.com/discussions/top-rated-bot-platforms-for-app-integration)[ What is the best password manager for small businesses? ](https://www.g2.com/discussions/what-is-the-best-password-manager-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/sangoma-unified-communications-platform/reviews?qs=pros-and-cons)