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SaneBox Reviews & Product Details

Don L.
DL
President
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SaneBox?

My stress levels are way down, I couldn't see the light at the end of the tunnel of emails. Now, I am in the light and outside of the tunnel. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

My Sane Next Week box doesn't work at all. Review collected by and hosted on G2.com.

Recommendations to others considering SaneBox:

Please fix SaneNext Week Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

I have more time, I no longer feel anxiety by seeing a ton of emails in my inbox; I even forget I have all those extra emails in my digest until they notify me. It's a breeze to go right through them, I just get rid of mostly unwanted emails in my "later" digest inbox. Review collected by and hosted on G2.com.

Response from Tony B. of SaneBox

Hi Don, thank you for your review!

It's really great to hear that SaneBox has helped you get out of the endless tunnel of emails we're all so familiar with, as well as help to reduce your email-induced stress!

If we can ever assist you with any of our features, including your SaneNextWeek folder, please feel free to reach out to our support team at support@sanebox.com and they'll be more than happy to help you out.

SaneBox Overview

What is SaneBox?

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

SaneBox Details
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SaneBox prioritizes important email and moves everything else into a separate folder. The contents of this folder are summarized in a daily digest for quick and easy bulk processing.

How do you position yourself against your competitors?

Businesses rely heavily on email for daily communication. They love using SaneBox because it eliminates email distractions and allows them to focus on what's important. SaneBox has reply-tracking, custom training, and 1-click unsubscribe, making it an all-in-one solution for email overload. Individuals love Sanebox because it saves them time and helps them become more organized. SaneBox uses algorithms based on past email behavior - making it more accurate than most filtering services. It works with any existing email client, so there's no need to download or install anything! Customers are always saying: "SaneBox saves me time and has restored Sane-ity to my email!"


Seller Details
Seller
SaneBox
Year Founded
2010
HQ Location
Boston, MA
Twitter
@sanebox
9,579 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

TB
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Recent SaneBox Reviews

Aron K.
AK
Aron K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Sanebox is a great tool to achieve inbox zero"
Sanebox is an easy-to-use email app with a short learning curve. I think Sanebox currently offers the most efficient way to clean up your email...
DH
David H.Mid-Market (51-1000 emp.)
4.5 out of 5
"smart email management that will free your time."
I don’t like the unwanted emails that distract from the work and really appreciate how SaneBox filters them out automatically.
Emily H.
EH
Emily H.Small-Business (50 or fewer emp.)
5.0 out of 5
"SaneBox is integral for my deep work"
The thing I love most about SaneBox is that it helps keep me true to my dedication and promise to check email 1 time a day. It is super easy to nav...
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Video Reviews

174 out of 175 Total Reviews for SaneBox

4.9 out of 5
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174 out of 175 Total Reviews for SaneBox
4.9 out of 5
174 out of 175 Total Reviews for SaneBox
4.9 out of 5

SaneBox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SaneBoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Emily H.
EH
Non-Profit Data & Technology Strategist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about SaneBox?

The thing I love most about SaneBox is that it helps keep me true to my dedication and promise to check email 1 time a day. It is super easy to navigate and set up and it has a ton of customizations that can help with email management. SaneBox is absolutely integral for my ability to do deep work and focus on what is important. Email management is a time suck, and SaneBox helps give me back hundreds of hours a year in time, and also in sanity. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

Nothing! SaneBox is a great tool and I have no complaints. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

It helps solve the problem of distraction and time suck from email management. Review collected by and hosted on G2.com.

Aron K.
AK
Tech Writer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SaneBox?

Sanebox is an easy-to-use email app with a short learning curve.

I think Sanebox currently offers the most efficient way to clean up your email account and reach inbox zero. Personally, I spend only 15 minutes deleting almost 10,000 emails.

Sanebox's features not only help you clean up your inbox but also make your email management more organized and less stressful.

It was also great that during the two-week free trial, you can try every feature, so you will know which feature you need when changing to paid plans. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

It would be fantastic if Sanebox would have a free plan. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

Dealing with the email overload & cleaning up my email account. Review collected by and hosted on G2.com.

DH
Web Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SaneBox?

I don’t like the unwanted emails that distract from the work and really appreciate how SaneBox filters them out automatically. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

The only disadvantage of it is that the initial configuration requires some time for training, however after doing that, it works like a magic. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

SaneBox indeed helps me to be more organized and cut down the hours spent on non-essential emails by directing focus on the most important ones. Review collected by and hosted on G2.com.

IT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SaneBox?

My inbox was so out of control I often gave up. Sanebox has freed up so much time that I feel like a commercial i would not even believe. But it's true. If you spend time up front training it, and then a small amount as you go, you will still save hours a week! And I feel so much better. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I like everything about it. Everything works beautifully. It would be nice to be able to more selectively choose emails that need replies. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

It allows me to trash the trash and focus on what matters. I was getting so many new spam emails a day, the unsubscribe options the spam provided never worked, and sanebox solves these problems for me. Review collected by and hosted on G2.com.

JB
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SaneBox?

It has lots of options and flexability to configure it to work how I like.

It is extremely helpful and managing my inbox - gets the junk out of the way and leaves important and actionable stuff for me to deal with.

It just works!

Their team has been awesome to deal with! Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

The one issue I have, is when it "returns" an email to me - it adds in the original date to the subject, so you know it is a "re-run". That doesn't always work/display right. Not sure if that is them or an email client issue - but it does cause me some confusion sometimes - but this is a very minor annoyance.

Beyond that, nothing that I can think of. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

Keeps the important emails in my Inbox - and everything else is not. Makes it easy to work on the important stuff during the day - and scan the other folders at night.

Being able to snooze various emails to come back later is great.

By BCCing a date/time - I can have the email come back to me to make sure I got a response. A life savor for people that send a lot of email requests to people that don't always answer you. Review collected by and hosted on G2.com.

JM
President, Missouri Oncology Society
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SaneBox?

I get 3-400 emails a day, so I live in fear of missing important emails. SaneBox separates, very cleanly, those emails from newsletters or not directed at me to SaneNews or SaneLater boxes, leaving important emails as primary. Their daily digest lets you train email, but I found that using a Gmail interface, I can scan the SaneNews or SaneLater boxes and, if an important email is there, train SaneBox by simply dragging the email to Primary- far easier than other schemes! Better yet, I can train mails to "SaneBlackHole", so I never have to see them again! Much easier than unsubscribing. I also value the ability to forward an email to the future and can specify date and time, so that it shows up just prior to a meeting. As I said, SaneBox gets me through my day. I should also note that they are responsive to email questions about problems or features. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

The Digest is a bit confusing at times, as I still struggle with the fine points of training emails. I'm not always sure I'm always doing it correctly. I use the method of dragging to the appropriate box in the email interface, which also trains them. SaneBox would benefit from more precise instructions on features and how to use them. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

As I said, getting through my hundreds of emails daily- very critical to me. Review collected by and hosted on G2.com.

Gijs V.
GV
Expert Immobilier et Financier
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SaneBox?

Sanebox prepares my email box for me. I just open my email and start working.

No pre sorting needed.

The AI is excellent. One instruction and all future emails go to the right box. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

The dashboard could be simpler - it is a bit complicated to navigate.

I'd like some more sorting boxes to be able to sort more specifically. Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

Before SANEBOX I spent literally hours per day on sorting and treating the hundreds of emails that I receive everyday.

The automatic email groups provided in my apple mail are really not the solution for that.

Now SaneBox has done the work for me BEFORE I open my box.

I can quickly scan what is important - put to later what needs reading - and focus on my priorities.

SaneBox saves me at least 2 to 3 hours work per day.

The service they provide is the best in the world, I cannot imagine my work as coach and consultant without SaneBox. I would be able to concentrate on my priorities. Review collected by and hosted on G2.com.

Nicki K.
NK
Financial Advisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SaneBox?

The filter function is amazing- I only see the high priority emails until I'm ready to see the others. The do not disturb function means I don't even see emails until the times I've scheduled- but they're always accessible if I'm waiting for an important one. Being able to set an email to reappear a few minutes, days, weeks, or in a year is brilliant for following up on things that haven't been done. Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I had to be SUPER picky about this since there literally isn't anything I dislike! I find the way that it marks the emails that reappear with [SANEBOX] in the subject line mildly perturbing, but if I'm forwarding it on it only takes a moment to delete that out. Also I put a note explaining about it in my footer message and most of the time I don't even worry about it now! Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

I used to constantly have over 1000 emails in my inbox and now if I have more than 20 I know it's been a bad day! It means that I'm not wading through heaps of emails just to find ones from clients, and if I want to send a newsletter to the @sanenews folder I don't have to take the time to train it using the rule wizard, I just drag and drop it in that folder and it's trained. I definitely wouldn't be this under control if I didn't have sanebox! Review collected by and hosted on G2.com.

JD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
SG
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SaneBox?

The best feature for me is its intelligence to filter email. I get about 100 emails per day and thanks to Sanebox I can successfully process them in under 1 hour per day. Their batching system of unimportant email and daily Digest is key for this.

The SaneReminders feature is also amazing. Just CC a Sanebox address and it will automatically let you know if no answer has been provided.

I love their training system where I can "blackhole" a contact and never hear from them again! It's full of features that allows users to never look back! Review collected by and hosted on G2.com.

What do you dislike about SaneBox?

I would love to be able to Balckhole a whole domain. Right now I can only blackhole a particular sender.

Also, greta feature for the assistant to check Digest but it would be great to give partial control over those emails, not full. For enable save in another folder all the email processed by the assistant to check later if anything interesting has been lost.

Finally it would be awesome to have the opposite of Do Not Disturb in the sense that I would like to have it always be in Do Not Disturb except on the times I check email twice a day (for example). Review collected by and hosted on G2.com.

What problems is SaneBox solving and how is that benefiting you?

Email overload and processing time. I can now focus on the important and leave the unimportant to check every couple of days or once a week. Review collected by and hosted on G2.com.

Response from John W of SaneBox

Thanks so much for your review! It's always so great to hear how SaneBox helps save time during the day - it's even better to hear that you've found that you can set it and forget it to focus on the emails that really need it!

You also mentioned wanting to Blackhole an entire domain - drop our Support team a note at support@sanebox.com and they'll be more than happy to help get that set up and address any other questions you might have about your filtering!