Shashi S.
SS
Shashi S.
D
Small-Business (50 or fewer emp.)
"Sana Commerce is a boost up for e-commerce business"
4/5
What do you like best about Sana Commerce Cloud?

There are a lot of factors that make it different in the market. Firstly the support it offers to its customers from tech to operations. I also like the fact that there is no set up cost. Being easy to integrate into the ERP is one of the main factors why we choose it. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

It would have been better with a mobile UI interface as well. Also, we found that they can work better on their data analytics and reporting to do any research on customers, products and sales that the merchant wants to. Review collected by and hosted on G2.com.

Niket K.
NK
Niket K.
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Sana Commerce Cloud made our lives easier with it's convenient inventory management system"
4/5
What do you like best about Sana Commerce Cloud?

Sana Commerce Cloud has helped us to manage our inventories in ways that would've been a mess in the first place if done manually. From product catalogues to tracking in and out-of-stock products and their relevant calculations. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

It is a little complex to use as our team wasn't familiar with it's Dynamic 365 platform for customer and tax management. It also has fewer integration options as of now that might not fall completely within our business needs. Review collected by and hosted on G2.com.

BS
Bella S.
Marketing Manager
Small-Business (50 or fewer emp.)
"This new website has made my job and life easier!"
5/5
What do you like best about Sana Commerce Cloud?

What I like best about Sana is the ease of using the backend and having full control of the content of the website without relying on a developer. This has reduced costs but also gives us the flexibility to change and update our content to make our customers shopping experience better. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

What I dislike about Sana is you can't see orders come through on the Sana backend, we would have to see it through Business Central. It would benefit to see this to see the original order before it was changed in Business Central if the customer decides to change their order. Review collected by and hosted on G2.com.

PP
pratik p.
Software Developer
Mid-Market (51-1000 emp.)
"Great platform for building E-commerce stores"
4.5/5
What do you like best about Sana Commerce Cloud?

Sana Commerce Cloud is a providing a great platform to host our own E-stores and take our business online. It has many great features, the platform is well-optimized, and the SEO options are very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

There is nothing to dislike about this platform. It is working great for me and is helping me attract a lot of customers. The UI-UX is also amazing on the platform. Review collected by and hosted on G2.com.

Katlyn M.
KM
Katlyn M.
Account Supervisor
Enterprise (> 1000 emp.)
"Experience exceptional adaptation and exemplary support with Sana Commerce Cloud"
4.5/5
What do you like best about Sana Commerce Cloud?

Sana Commerce Cloud (SCC) provides far more flexibility and customization than the older Sana solution we are implementing. It has abundant free resources, such as widgets and content items, which are unavailable with its predecessor. Additionally, SCC offers more practical design options for product pages that can be easily adjusted according to one's unique needs without extra cost or effort. These factors improve the commerce cloud over traditional Sana solutions in terms of accessibility and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

We appreciate the enhanced accounts for sales agents and all that can be done in Sana's dashboard. However, we would like to see even more storage flexibility given how important having quick access to product and customer information is. With greater levels of accessibility being made available, it should help streamline operations significantly. Review collected by and hosted on G2.com.

KM
Kaiah M.
Webmaster
Mid-Market (51-1000 emp.)
"Using Sana for Digital Transformation"
4/5
What do you like best about Sana Commerce Cloud?

The support from technical, and customer success teams has been excellent. Could not expect anything more. The integration between dynamics and Sana works seamlessly as designed. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

We would love to see more customization possibilities of our product and customer data inside Sana. The ability to manually "hand sort" product lists, more functionality given to sales agent's accounts to interact with site data differently from the customer. For example, viewing stock, placing back orders, deep dive into product data in the Sana dashboard. Review collected by and hosted on G2.com.

Egor B.
EB
Egor B.
Company Owner
Small-Business (50 or fewer emp.)
"Looks pretty inspiring for a scalable business"
5/5
What do you like best about Sana Commerce Cloud?

The cloud-based platform is designed to make it easy to get up and running quickly, with no need for IT expertise. It is also mobile-friendly and optimized for high performance, ensuring a great customer experience. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

The first steps are very difficult, you can't find prices anywhere, you can't study the demo until you contact the sales department. I think a lot of people, like me, don't like that approach very much. Review collected by and hosted on G2.com.

Surjin S.
SS
Surjin S.
Production Engineer
Mid-Market (51-1000 emp.)
"A Different Platform in Ecommerce Which I have Experience"
4.5/5
What do you like best about Sana Commerce Cloud?

The Best Thing we chose is the Sana Commerce Cloud for the integration and CMS. This makes us excited to handle different projects on eCommerce projects. Many features are updated on each version which makes more effective Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Yet many features are available in Sana, and some parts are still needed to implement, like in ERP. Many features are missing. They need to update. We think it will be clear in the next update. Other than I feel everything is good Review collected by and hosted on G2.com.

AP
Arun P.
Small-Business (50 or fewer emp.)
"Enterprise Ecommerce platform with ERP Integrations"
4.5/5
What do you like best about Sana Commerce Cloud?

Sana Commerce is easy to manage eCommerce software with SAP ERP integration. It can be used to manage b2b and b2c eCommerce stores with large inventories. It can support multiple warehouses and have a good process for order management and return/ refunds. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

The time to setup a new store is more compared to Shopify or something like that, but it has a lot of features and is kinda worth the effort. Review collected by and hosted on G2.com.

HN
Hyder N.
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Great ECommerce software with Excelletent ERP Integrations"
4.5/5
What do you like best about Sana Commerce Cloud?

Sana Commerce Cloud is a good eCommerce with good processes and flows. The best part of the Sana Commerce cloud is the inbuilt ERP support; you can integrate with SAP and other ERPs without many hassles. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Price is obvious one, but kinda worth it if you consider the longterm value creation and the ability to fasten the process. Review collected by and hosted on G2.com.