Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Excelent for B2B business. Prices and inventory live with ERP."
5/5
What do you like best about Sana Commerce Cloud?

Prices and inventory updated with ERP live. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

The implementation was very extense, it was a year moreless. Review collected by and hosted on G2.com.

Response from Michiel Schipperus of Sana Commerce Cloud
Edit edit

Hello and thank you for leaving your feedback on G2. We’re happy to help you with your digital transformation. We’re sorry to hear that you found the implementation process lengthy: This is something that we will work on going forward. It’s great to see that the integration is working well for you, that all your prices and stock levels are updated in real-time, and that you’re getting some more exposure online due to the new web store. Best of luck going forward! And if you ever need anything, please feel free to reach out to your Customer Success Manager or via the support portal.

Brett W.
BW
Brett W.
Service Supervisor
Mid-Market (51-1000 emp.)
"Easy Integration & Great Solution"
4.5/5
What do you like best about Sana Commerce Cloud?

Excellent knowledge base that allows you to easily find information and make improvements to your site Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

The best thing about any of your dislikes is SANA can provide you with an alternative solution to improve your experience Review collected by and hosted on G2.com.

CE
Charlotte E.
Digital Content Producer
Small-Business (50 or fewer emp.)
"Excellent Customer Support"
4/5
What do you like best about Sana Commerce Cloud?

The customer support -- very prompt and take action immediately when there is an issue. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Multiple upgrades every year -- One platform is promoted then another one right after --- but good customer service Review collected by and hosted on G2.com.

Rogelio R.
RR
Rogelio R.
IT Applications Coordinator
Mid-Market (51-1000 emp.)
"IT Applications Coordinator"
5/5
What do you like best about Sana Commerce Cloud?

If you are an Administrator or an end user, the tool is very simple tu ose, very intuitive, the native integration with our ERP's is the best. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product. Review collected by and hosted on G2.com.

Pim P.
PP
Pim P.
Director Business Systems
Mid-Market (51-1000 emp.)
"Sana Commerce as B2C and B2B solution"
4/5
What do you like best about Sana Commerce Cloud?

It's a very well integrated solution with our ERP and PIM software Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Customization's last quite long and need very careful testing Review collected by and hosted on G2.com.

RB
Rosanna B.
Mid-Market (51-1000 emp.)
"Flexible application and easy implementation"
4/5
What do you like best about Sana Commerce Cloud?

Perfect integration into our SAP system. I can now offer better customer service and control our online sales perfectly. The integration into the ERP was very easy and the security was clearly increased. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Adapting to our requirements was not so easy at the beginning because we needed special coding - but together with our IT expert we managed to get the problem under control. Review collected by and hosted on G2.com.

Craig W.
CW
Craig W.
IT Manager
Mid-Market (51-1000 emp.)
"An easy transition"
5/5
What do you like best about Sana Commerce Cloud?

Online portal to submit issues is super helpful. Emails can be a bit messy these days so it's nice to have a central place to bring anything to attention. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Nothing to dislike at this point. Has been a very easy ongoing process. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Excellent Ecommerce Solution"
4.5/5
What do you like best about Sana Commerce Cloud?

Sana integrated with SAP and gave us realtime orders in our ERP without any delay. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

some additional elements such as tabbed sections would be ideal when creating content pages Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Totally recommendable"
5/5
What do you like best about Sana Commerce Cloud?

Ease of communication and speed in your work. Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

At the moment I don't have anything to dislike, I haven't had any problems. It has been all for the good of our company. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great, flexible, easy to use software solution for e-commerce"
5/5
What do you like best about Sana Commerce Cloud?

Easy to use, seamless integration with Microsoft Dynamics GP, user-friendly interface Review collected by and hosted on G2.com.

What do you dislike about Sana Commerce Cloud?

Not much! There could be a few more design options but that is a minor complaint about an overall great software. Review collected by and hosted on G2.com.