It's an all in one hub! We use GPS, COACHING, ACCESS TO REPORTS, FUEL METRICS, IDLING METRICS, it's great. Review collected by and hosted on G2.com.

I do not like the latest update. As a trucking company, we use the trips section A LOT and it is now in a tiny window and not easily accessable. It is not user friendly and confusing to get to. It used to be easy and in a large window.

I also do not like the new message update. We used to be ablet to see all of the messages that came in and out of our fleet but now we are extremly limited to the automated messages that come over via administration. It is NOT GOOD. We need access to all company correspondence so that we can make sure communications aren't coming from several folks and sometimes we need to fill in for other folks and check messages for other locations. Review collected by and hosted on G2.com.

I like that Samsara turns fleet, safety, and operational data into trusted, actionable insight without adding administrative burden. It replaces manual, error-prone processes with automation, especially around driver performance, reporting, safety metrics, and compliance. Samsara gives us a single, reliable view of vehicles, drivers, equipment, diagnostics, and trips. The initial setup was super easy, and Derek Maan was very helpful. I also appreciate the real-time tracking and durability that Samsara provides. Review collected by and hosted on G2.com.

I would love for Samsara to add ghost assets to the maintenance side. I need to be able to submit a service ticket for an asset that does not have a Samsara unit. Review collected by and hosted on G2.com.

I like how Samsara helps us track our fleet in real time, improve driver safety, and cut down on manual work. It centralizes our vehicle data and compliance in one place, and it automates workflows with a strong API and developer-friendly documentation. That makes it easy to build custom automations, connect our internal systems, and pull real-time fleet data when we need it. We’re also able to automate many day-to-day operations and route alerts directly into our internal tools. I especially appreciate being able to create custom dashboards that are tailored to our business. Review collected by and hosted on G2.com.

While it has strong API, it could be improved especially around webhook and alert data. For example, an alert notification doesn't clearly specify the type of event (crash, harsh event), which makes automation tricky. Review collected by and hosted on G2.com.

What I like most is how Samsara helps us quickly identify vehicle locations, monitor driver activity and handle issues before they become bigger problems. It also makes fleet operations much easier. Review collected by and hosted on G2.com.

The thing which I don’t like is some alerts and notifications which often too frequently without happening anything. I also feel some features took more time to get load. Review collected by and hosted on G2.com.

I love that I can check on where my drivers are and that it is easy to check on where my fleet is at. I like that I can tell how much gas and battery life each vehicle has. I use this every day to see where my drivers have stopped. It is great when a customer calls saying we didn't stop at their location and I can pull up exactly where my driver was. I also like that I can tell which drivers have incidents and exactly what type of incident they had. Easy to learn how to use and teach employees how to use it. IT's also great that I can put alerts on when drivers are stopping at their personal houses Review collected by and hosted on G2.com.

Videos don't always save which causes an issue when we have to check how a driver is driving or if there was an accident we can't see what fully happened. Review collected by and hosted on G2.com.

I use Samsara to track the status of our rental fleet units and I like that it is very easy to use and has many features. Being able to track the vehicles live helps us a lot because we are able to save costs. The upcoming vehicle maintenance features help me a lot because I can coordinate with our technicians on what needs to be done and diagnosed on our fleet. Having the fault codes when the check engine light is on also helps me with creating the repair orders. The initial setup was very easy, and with AI features, it makes it even easier to set up. Review collected by and hosted on G2.com.

I wish it was a lot easier to edit and view the video recording. Especially if we have a truck that is involved in a traffic accident. I wish it was as simple as cut and paste. Review collected by and hosted on G2.com.

I really like Samsara's AI dashcams and safety coaching features, which are my standout favorite. The cameras detect risky behaviors, like phone use or drowsiness, and provide immediate feedback to drivers, which has significantly improved driving habits. It feels proactive and our safety metrics improved dramatically. Having an all-in-one platform is a massive time-saver too. Everything we need—GPS tracking, vehicle diagnostics, ELD compliance, video storage—is in one clean, modern dashboard, eliminating the need for multiple systems. The interface is intuitive and mobile-friendly, making it easy for our drivers and team to use. I also appreciate the actionable data and insights, with clear trends on fleet performance and cost-saving opportunities, which help us make better decisions. The responsive support and continuous improvements are also commendable, as Samsara continuously updates with new features. The hardware feels premium and reliable, holding up well in our tough conditions. Review collected by and hosted on G2.com.

Here’s a balanced view — the things that don’t work as well or could be improved with Samsara, based on our experience:Main Areas for ImprovementUpfront and Ongoing Cost Samsara is one of the more expensive options in the telematics space. The hardware, monthly subscription, and data plans add up quickly, especially for larger fleets. While we see strong ROI, it’s a heavier lift for smaller companies or those with tight margins. The pricing isn’t always transparent until you get a custom quote. Implementation and Onboarding Time Getting everything installed, configured, and all drivers trained took longer than we expected (about 6–8 weeks for full rollout). Some of our older trucks needed extra work for proper wiring and engine data integration. Samsara’s support helps, but it still requires significant internal coordination. Occasional Software Glitches The platform is generally stable, but we’ve experienced: Intermittent sync delays between the devices and the cloud dashboard Occasional video upload issues (especially in poor cellular coverage areas) Minor bugs in reporting that require workarounds or waiting for fixes AI Camera Sensitivity The AI is very good, but it can be overly sensitive at times. It sometimes flags normal actions (e.g., checking mirrors, adjusting the radio briefly, or reacting to bad road conditions) as violations. This can create “alert fatigue” for both drivers and managers until you fine-tune the thresholds. Reporting Customization While the standard reports are excellent, creating highly customized reports or exporting data in exactly the format we want for our internal systems can be clunky. Better integration with third-party business intelligence tools would help. Support Variability Most of the time support is responsive and helpful, but we’ve had a few cases where it took longer than expected to resolve technical issues, especially during evenings or weekends when fleet problems often arise. Review collected by and hosted on G2.com.

The Safety features. Using them we have made incredible improvements in our safety program. The user interface is very easy to use. Being able to track trucks in live time as well as get dash cam footage. Review collected by and hosted on G2.com.

Integrations. We are trying to get our drivers on the app, but are unable to pre-trip our attached Princeton forklifts as forklifts. If we simply have drivers select two trailers it will cause too much confusion. We also need the defects to integrate with Fleetio. Review collected by and hosted on G2.com.

What I like most about this program is the range of information options available to me. It’s very diverse and provides a lot of information about my drivers and the equipment they operate. Review collected by and hosted on G2.com.

The thing that I mostly don't care for is the AI learning curve, the fact that it is not real time human interaction I understand that it is there to help and gather information of course that is it job, but just the loss of the real time moment things. Review collected by and hosted on G2.com.

I like how easy it is to find guys when they're on the road with Samsara. I also find the safety app valuable for checking driver scores to see who's doing the right things and driving safely. The GPS feature is especially useful as it lets me see where everybody is. Plus, I can check everybody's hours of service, which is really handy. Additionally, the initial setup was pretty good because they gave us good PowerPoints and told us what to do. Review collected by and hosted on G2.com.

Maybe access to the pre trips and post trips could be improved, or there could be an easier way to get to them. Review collected by and hosted on G2.com.