Samsara has provided significant value through its real time visibility, driver safety tools, and operational efficiency features. One of the most impactful features for our organization has been the AI dash cameras and safety coaching workflows. The ability to quickly identify risky driving behaviors such as mobile phone usage, rolling stops, speeding, and seat belt violations has allowed us to proactively coach drivers before incidents occur. This has helped improve overall safety scores and create stronger accountability across multiple business units.

The platform’s centralized dashboard has also streamlined our workflow considerably. Instead of manually compiling information from several systems, we can monitor driver performance, vehicle health, HOS compliance, and equipment status all in one place. The reporting tools save hours each week by making it easy to track trends, compare locations, and share performance updates with leadership teams.

Another major benefit has been Samsara’s coaching and event review process. Managers can review safety events quickly, assign coaching sessions, and track completion rates in real time. This has improved coaching timeliness and helped reduce repeat risky behaviors over time. The visibility into repeat events has been especially valuable because it allows us to focus attention on drivers who need additional support or training.

One unexpected benefit has been the improvement in operational awareness beyond safety. Features like gateway health monitoring, camera status alerts, and unassigned drive time tracking have helped us identify process gaps and equipment issues before they become larger operational problems. Having this level of visibility has improved both fleet reliability and team communication.

Overall, Samsara has helped us create a more data driven safety culture while also improving efficiency, accountability, and decision making across the organization. features that help curve our drivers to have better and safer driving habits. Review collected by and hosted on G2.com.

While Samsara has provided strong value overall, there are several areas where improvements could enhance the user experience and operational efficiency.

One area that could be improved is reporting customization and dashboard flexibility. Although the platform offers a large amount of data, building highly customized reports can sometimes feel limited or require extra manual work outside the system. Greater flexibility in creating dashboards tailored to specific operational or leadership needs would help reduce time spent exporting and manipulating data in spreadsheets.

Another challenge is the consistency and accuracy of certain AI detected safety events. While the AI cameras are extremely valuable, there are occasional false positives for behaviors such as distracted driving or rolling stops. These events can create additional review time for managers and may reduce driver confidence in the system. Continued refinement of event detection accuracy and more user adjustable sensitivity settings would improve trust and efficiency.

The coaching workflow could also benefit from additional automation and visibility features. For example, having more advanced tracking for recurring driver behaviors, escalation workflows, or automated follow up reminders would help safety teams manage large driver populations more effectively. Enhanced analytics around coaching effectiveness over longer periods would also provide stronger insights into behavior improvement trends.

Hardware health visibility has improved over time, but troubleshooting gateway and camera connectivity issues can still be time consuming. More proactive diagnostics, predictive maintenance alerts, and clearer troubleshooting guidance within the platform would help minimize downtime and reduce the need for manual intervention.

Finally, mobile app functionality could be expanded further for managers and supervisors who work primarily in the field. Some administrative and reporting tasks are still easier to complete on desktop compared to mobile devices. Improving the mobile management experience would make the platform even more effective for field operations.

Overall, Samsara is a strong platform with powerful capabilities, and continued improvements in customization, AI accuracy, automation, and mobile functionality would make it even more impactful for organizations managing large fleets and safety programs. Review collected by and hosted on G2.com.

I use Samsara to properly track my fleet and ensure my drivers are using the fleet vehicles safely. I find that I can just about get everything useful on a software front I need from status, mileage, driver safety, fuel consumption, and more. Mileage helps relay info to our other Fleet Management software to help us keep track of PM scheduling. Driver safety gives us maximum assistance with things like car accidents. Tracking fuel consumption helps us save more money. I also use it with Fleetio; it's been helpful to have information transfer over. Review collected by and hosted on G2.com.

I think the AI Facial Recognition could use some work. I often have drivers get misidentified. Review collected by and hosted on G2.com.

I enjoy using Samsara because its tracking system is accurate, reliable, and easy to understand. It helps me monitor vehicle locations in real time, improve route efficiency, and stay informed about fleet movements. This feature makes daily operations smoother and more organized. Review collected by and hosted on G2.com.

Sometimes Samsara shows the wrong location, which can create confusion during tracking. It may happen because of GPS signal issues or network problems. I hope the location accuracy improves, so tracking becomes more reliable and helpful for daily work. Review collected by and hosted on G2.com.

We have greatly utilized the Safety aspects of Samsara to monitor and reward safe drivers Review collected by and hosted on G2.com.

There still needs to be integration between the map view of the dispatcher (as far as how the route should be ran) and the driver app. Review collected by and hosted on G2.com.

The positioning data of trucks if very up to date so we can see where guys are at live without any delays. This is absolutely crucial data to have real time. Review collected by and hosted on G2.com.

Mouse wheeling or clicking the +/- to zoom in and out on the map rapidly will cause the reverse desired affect because the location of the button on screen move. What this does when you are trying to zoom in or out very quickly is cause the opposite input to be selected. So you mouse wheel fast to get a large zoom out but in doing that you'll get a zoom IN input and so it'll start to zoom out then zoom in slightly. This is quite frustrating and causes you to slow down you clicks or mouse wheels to stop the reverse input from being selected. Review collected by and hosted on G2.com.

We’ve had a good overall experience using Samsara for fleet tracking across our masonry construction operations. Managing crews and vehicles across multiple job sites can get hectic, and the system has helped us stay much more organized day to day. The live GPS tracking is accurate and easy to follow, which makes dispatching and coordinating deliveries a lot smoother. It’s also been helpful having access to maintenance alerts and driver data in one place instead of juggling multiple systems or spreadsheets. Review collected by and hosted on G2.com.

Like any tech platform, we’ve had a few issues here and there. We did run into some hardware problems with a small number of trackers that had to be replaced over time. It was frustrating when it happened, but their support team was generally quick to respond and got replacement units handled without too much hassle. Review collected by and hosted on G2.com.

I work in the ground transportation industry and I use Samsara as an ELD for regulated chauffeurs and to track safety, maintenance, and as a GPS. Samsara has helped us take our pre and post trips digital, cutting down the number of apps our chauffeurs need to use and digitizing a previously paper-based process. I like the simplicity of the user interface, which means there's a very low barrier to being able to use it. I also appreciate how it makes several regular processes easier from an administrative perspective, such as IFTA taxes, chauffeur accountability, and following up on service issues. Setting up new drivers and users has been incredibly easy, and it is one of the simpler software programs that our chauffeurs use daily. Review collected by and hosted on G2.com.

Some of the features we'd like to utilize are an additionally paid feature, I wish that we could further customize our IVRs, but the cost was prohibitive for us. I wish that speed limits were updated more regularly. I understand that we can go in and manually override based on adjustments, but the system only pulling updates quarterly often means that some of our chauffeur safety alerts wind up inaccurate until the system catches up. None of our current tools integrate with Samsara. Review collected by and hosted on G2.com.

What I like best about Samsara is the overall visibility and control it gives over fleet operations, safety, HOS compliance, and driver coaching. The platform makes it much easier to identify risky driving behaviors, review incidents quickly, manage logs, and improve accountability across the fleet. The integration between telematics, cameras, safety events, and reporting tools creates a strong all-in-one system that helps both operations and safety departments stay proactive instead of reactive. Review collected by and hosted on G2.com.

One downside is that some safety events and AI-triggered detections can occasionally feel overly sensitive or produce false positives, especially with following distance or inattentive driving alerts. There are also certain areas where additional customization and calibration flexibility would help safety managers better tailor scoring and coaching workflows to their operation. While the platform is powerful overall, some features can take time to fully learn and optimize Review collected by and hosted on G2.com.

Tracking/Monitoring at it's finest!

The technical support team is amazing as well. They respond very quickly, and the purchasing team also keeps showing us, from time to time, the new integrations and products.

In terms of performance, you really do need good equipment to run all the dashboards, APIs, and integrations smoothly.

Pricing is really good and flexible, depending on the fleet.

The UI is friendly, with lots of telematics and report integrations.

The new AI support is amazing also Review collected by and hosted on G2.com.

Sometimes it causes your PC to freeze up if you dont have a powerful asset to work with it since it consumes a lot of RAM Review collected by and hosted on G2.com.

I like that Samsara allows me to track everything live and get the hours of service instantly. It's very precise. And also let me know about many aspects related to the truck Review collected by and hosted on G2.com.

I've noticed that Samsara isn't working as well as it used to, especially with live tracking. Up until about six months ago, everything was pretty smooth, but now it's a struggle. The system tends to hang a lot when I'm updating trips, like entering truck or trailer numbers, and it takes a long time to load. Once I log into Samsara, it takes a while to show the unit number, and it doesn't take the input instantly. This slow performance has definitely ruined the experience lately. Previously, it was much better. Review collected by and hosted on G2.com.