EM
Eric M.
Fleet manager
Mid-Market (51-1000 emp.)
"Samsara Makes Fleet Safety Simple with Easy Hardware Setup and Live Data"
5/5
What do you like best about Samsara?

I love the ease of use that samsara provides. As a fleet manager samsara has not only made installing there hardware easy but the app is very user friendly and the live data provided when needed incase of accident or emergency is accessible with the touch of your finger Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Not much to dislike about samsara but if I absolutely had to choose something it would be that we didn’t choose it sooner, we switched over our fleet from street smart witness camera system and the headaches are finally gone and we can sleep at night knowing everyone is safe Review collected by and hosted on G2.com.

Joe W.
JW
Joe W.
Technical Operations Manager
Mid-Market (51-1000 emp.)
"Samsara: Yes, it's working"
4.5/5
What do you like best about Samsara?

Samsara is helpful in seeing which assets are nearest a particular address, when there's an issue or if a customer calls our office. I can also see when each asset left their house each day. I also really like the "search for vehicles that were near here" option. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I frequently get stuck after using "search for vehicles that were near here" after I find which asset was at an address, and then I want to see their Trip, to see when they arrived, etc...You've got to 'back-out' of that feature to return to the 'regular' mode and it's difficult without backing all the way out to 600 assets and then having to search for the 1 asset again. Review collected by and hosted on G2.com.

abdul s.
AS
abdul s.
Fleet Manager
Mid-Market (51-1000 emp.)
"Fast, Reliable Fleet Tracking with an Easy-to-Use Samsara Platform"
5/5
What do you like best about Samsara?

Best use of samsara for fleet tracking to check the location and update the broker and easy to use UI interface for users. We can use AI to generate the report and send mail to broker directly for detention. Samsara provide fast, reliable performance with easy to use platform compèred to many others GPS companies Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Customization can be better as of now user unable to export report as per requirement.

Video upload delay, Retrieving dash cam footage take too much time in case of accident because camera not uploading the footage directly to cloud because of this some time we are not able pull the video as per requirement Review collected by and hosted on G2.com.

Tiny K.
TK
Tiny K.
Lead Driver
Mid-Market (51-1000 emp.)
"Seamless Transition and Driver Efficiency"
4/5
What do you like best about Samsara?

I appreciate Samsara for its ability to help correct issues and problems with my drivers and myself. It effectively indicates when there's a problem, such as cell phone use or inattentive driving, which helps address these issues throughout the day. Additionally, the introduction and transition to Samsara were seamless, with support from the Samsara team providing the necessary tools and information to make our operations proactive and productive. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I think the thing that doesn't work as well is the transitioning of the product to the driver and the driver understanding the benefit of what it can do for them. Review collected by and hosted on G2.com.

KB
Kyle B.
Fleet Supervisor
Enterprise (> 1000 emp.)
"Smooth and user friendly. The better of 2 choices for fleet management."
4.5/5
What do you like best about Samsara?

It's smooth and user friendly. The proximity search makes it very easy to check where our vehicles have been. The tag system is simple and easy for sorting things within a big company. Samsara was the better out of the 2 software options that we compared. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

It would be nice to have some trend tracking that could be visually combined with the map, like a heat map of driving for instance. Review collected by and hosted on G2.com.

JR
Jose R.
Director of IT
Mid-Market (51-1000 emp.)
"Innovative, Easy-to-Use Telematics with Great Support and Seamless Integrations"
5/5
What do you like best about Samsara?

Samsara is an all in one telematics that continues to improve it's capabilities. Always innovating the software with technology and also including AI. The product is easy use and self explanatory when creating users and assets. We have multiple integrations that include GM and Holman. Our account manager is always available if we need any assitance. The app and the site run great and we can.move around with ease. Our drivers have been better and our damages have decreased which add ti our ROI. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

So far there is nothing I see that I dislike about Samsara Review collected by and hosted on G2.com.

Nikos X.
NX
Nikos X.
Transporter
Mid-Market (51-1000 emp.)
"Disappointing Experience and Poor Support"
0/5
What do you like best about Samsara?

I like most the UI, platform is very easy to use & it works very well for tracking assets. I tried to integrate HOS, i don't use much the AI but it seems good for the future Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I didn't find Samsara solving any problems; in fact, it created more. Their customer support is non-existent, as when you open a ticket with a concern, nobody gets back to you for over a month. I also feel like the 30-day trial is a scam because they will charge you no matter what.

Performance wise is not good, DVIRs are not acceptable in my region & there is nobody to talk to Review collected by and hosted on G2.com.

Paige B.
PB
Paige B.
General Manager
Small-Business (50 or fewer emp.)
"The Right Investment for Our Growing Fleet"
5/5
What do you like best about Samsara?

The platform has given us greater visibility into our fleet, improved accountability, and provided valuable dash cam footage that helps protect both our drivers and our business. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

At this point, we really don't have any significant complaints. The implementation process has gone smoothly, the platform has been easy to use, and the support we've received has been excellent. We're still relatively early in our experience with Samsara, but so far it has met or exceeded our expectations. Review collected by and hosted on G2.com.

REHMATULLA S.
RS
REHMATULLA S.
Senior executive
Small-Business (50 or fewer emp.)
"Streamlined Truck Management with Samsara"
5/5
What do you like best about Samsara?

What I really appreciate about Samsara is that it's very helpful. It allows me to access tracking for all the trucks at one time, which is super convenient. The geological and satellite tracking is great for keeping track of everything effectively. It also assists in managing the fuel levels and consumption, which is a fantastic feature to have. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes when I am exporting the CSV files, there are some columns which are missing. I hope you guys can fix that, specifically in the fuel reports. It can be more convenient for use. Review collected by and hosted on G2.com.

Mark S.
MS
Mark S.
Safety and Recruiting Manager
Small-Business (50 or fewer emp.)
"User-Friendly ELD with Strong Safety and Preventive Tools"
4/5
What do you like best about Samsara?

User-friendly, with ongoing improvements. It gives me everything I need in an ELD, along with safety and preventive measures I can use to cut down on safety issues. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

One thing that would be nice is the ability to toggle between the driver’s daily log and the breadcrumb trail on the map. For example, if I have a driver using Personal Conveyance on his log, it would be helpful to switch to the map so I can see where he is, and also pull up the camera view. Review collected by and hosted on G2.com.