---
title: Samsara Reviews
meta_title: 'Samsara Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 5009 reviews by the users' company size, role or industry
  to find out how Samsara works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 5009
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# Samsara Reviews
**Vendor:** Samsara  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 5,009
## About Samsara
Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.



## Samsara Pros & Cons
**What users like:**

- Users value the **ease of use** in Samsara, appreciating its intuitive interface and quick support for navigation. (1549 reviews)
- Users appreciate the **tracking accuracy** of Samsara, enhancing customer service with precise ETAs and route monitoring. (988 reviews)
- Users value the **customizable reporting** and diverse features of Samsara, enhancing their fleet management experience effectively. (717 reviews)
- Users appreciate the **real-time location tracking** of Samsara, enhancing fleet management and improving operational efficiency. (698 reviews)
- Users value the **real-time tracking** of Samsara, which enhances safety and provides insightful data for improvement. (695 reviews)
- Real-time Monitoring (657 reviews)
- Monitoring (596 reviews)
- Users find the **forward-facing dash cams** invaluable for proving fault and simplifying incident management effectively. (538 reviews)
- Safety (504 reviews)
- Installation Ease (445 reviews)

**What users dislike:**

- Users experience **technical issues** like freezing, slow access, and unreliable hardware impacting their overall experience with Samsara. (358 reviews)
- Users dislike the **inaccuracy** in tracking and reporting, which creates frustration and impacts their experience with Samsara. (279 reviews)
- Users express frustration over **missing relevant features** , glitches, and excessive alerts, impacting their overall experience with Samsara. (278 reviews)
- Users experience **inaccurate location tracking** , leading to confusion when distinguishing between neighboring customers on the map. (272 reviews)
- Users experience **poor customer support** , finding it difficult to reach assistance when needed and facing untrained representatives. (260 reviews)
- Users express frustration with the **slow performance** of Samsara, noting delays in tracking and communication issues. (249 reviews)
- Poor Usability (212 reviews)
- Limited Customization (163 reviews)
- Insufficient Information (156 reviews)
- Users note the **high cost** of Samsara compared to competitors, but find its quality justifies the price. (153 reviews)

## Samsara Reviews
  ### 1. User friendly, but customer service lacks.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin W. | Service Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Samsara?**

We use a simpler version of Samsara, so not much has changed for us in terms of new. But they continue to advance on the GPS side and everything flows smoothly.

**What do you dislike about Samsara?**

Customer support is still pretty bad. I never know who our account manager is, since it seems to change every few months. 

**What problems is Samsara solving and how is that benefiting you?**

Samsara's fleet management and GPS system is wonderful. The real-time statistics helps us keep our fleet on the right path and make sure that all of our technicians are where they should be.

  ### 2. Intuitive Platform That Boosts Fleet Efficiency and Transparency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emir I. | Process & Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

Samsara provides a very intuitive platform that is easy for both managers and drivers to use. The dashboard layout makes it simple to access vehicle insights, trip history, and alerts without digging through complex menus. Implementation was smooth and the system integrates well with our existing workflows, which helped us adopt it quickly. The real time tracking, driver behavior insights, and maintenance alerts are especially helpful for improving fleet efficiency and safety. Overall, it adds transparency to daily operations and supports better decision making.

**What do you dislike about Samsara?**

Some features feel limited when trying to customize reports or extract more detailed analytics. There are moments when certain insights would benefit from deeper granularity or more flexible filtering options. A few tools also require multiple steps to access, which slows down frequent use. While customer support is generally responsive, resolving more advanced or technical issues can take longer than expected. Expanding the feature set and simplifying some workflows would make the experience even stronger.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps us streamline daily fleet operations by giving us accurate real time visibility into our vehicles and driver activity. Before using it, we spent a lot of time manually tracking trip progress, handling delays, and following up on maintenance issues. Now we can monitor everything from a single dashboard, which reduces guesswork and helps us respond faster. The system also highlights unsafe driving behavior and upcoming maintenance needs, allowing us to improve safety and reduce downtime. Overall, it saves time, cuts operational inefficiencies, and helps us make better decisions based on reliable data.

  ### 3. Comprehensive Fleet Management, Needs Better Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Samsara?**

I like that Samsara makes tracking fleet mileage easier and offers automated reporting for data. I appreciate being able to keep track of maintenance records and schedules, and I value the notifications about any issues with our drivers or vehicles. The integrations with other software are great because they save time when combining data from different platforms. The notifications for due dates and expirations help keep our registrations, inspections, and qualifiers current. I find it beneficial that Samsara provides multiple components in one software, which saves both time and money. Additionally, the initial setup was fairly simple, and if anything became confusing, customer support was helpful.

**What do you dislike about Samsara?**

The reporting function should have more options. The custom report options are still lacking in their customizable options and filters. More filters should be available, even on Samsara offered reports. This would allow us to remove unnecessary fields before exporting the report. Typically, after reports are run and exported, I have to remove numerous fields that aren't needed.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to make tracking fleet mileage easier, automate reporting, and monitor maintenance. It integrates with other software to save time and money. Notifications keep our registrations and inspections current without extra software.

  ### 4. Easy to Use, But GPS Accuracy and AI needs improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven T. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Samsara?**

Camera is one of the best I have seen. Very user friendly. 

**What do you dislike about Samsara?**

The GPS location shows vehicle behind where it really is when moving. Also The AI keeps saying different things from what is really going on. It has given us warnings for rolling stop signs when there is no stop sign in site.  

**What problems is Samsara solving and how is that benefiting you?**

It helps keep track of where our drivers are located. We can add stops if needed

  ### 5. Real-Time Vehicle Tracking and Instant Alerts Make Fleet Management Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon R. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

We like the real time tracking or our company vehicles. We also just recently set up critical alerts that instantly lets us know when any of our vehicles are traveling a set amount of mph over the speed limit.

**What do you dislike about Samsara?**

I have a hard time finding the webstore. When we set up our account with Samsara we purchased everything we needed at one time. However, since then we have added to our fleet and we have also had to replace a few items. Each time I had to contact Samsara support to help me place an order because I couldn't find the webstore or I couldn't find the replacement part on the webstore.

**What problems is Samsara solving and how is that benefiting you?**

We have been able to monitor the crews and know that they are at jobsites across the country on time. We also know what time they leave the jobsite. We believe that has made us more efficient and they have to tie their daily paperwork hours to the hours that are in Samsara. We also believe that by having all employees know that their driving habits are being monitored that they make less driving mistakes and we have seen less speeding violations.

  ### 6. Reasons I love Samsara!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie S. | Fleet Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Samsara?**

I love the ease of use and many features. It makes locating a large number of vehicles very simple and I can isolate who sees which assets. We are now using the maintenance program and it has streamlined my job exponentially.  Samsara's customer service is very responsive also.

**What do you dislike about Samsara?**

Device issues in our cold climate. Some of the parts on the devices, namely screws, are not covered under the warranty and this poses a problem replacing batteries in our unpowered assets. They rust and break. Also, trying to RMA obsolete units has been inconsistent.

**What problems is Samsara solving and how is that benefiting you?**

Obviously locating our vehicles and trailers is the key benefit. We have now implemented the maintenance program and the AI has been amazing for streamlining invoices and updating powered asset maintenance tracking. It has cut my input time at least by half.  I've also set the system up to automatically notify regional project managers when their trucks need servicing, which is amazing!

  ### 7. Easy Setup, Comprehensive Fleet Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Samsara?**

I like that Samsara is an easy plug and play; it's not hardwired into the truck, so installation was just plugging in the device to a truck and done. It also keeps track of my driver's hours. The initial setup was very easy, just create usernames and assign permissions, it sent everyone a link to create their own password and - done.

**What do you dislike about Samsara?**

Probably their maintenance section but that is more of a my company problem than a Samsara problem.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to track my drivers' trucks, hours, and safety. It keeps track of my driver's hours and offers an easy plug and play setup since the device just plugs into the truck. Setting up usernames and permissions was very straightforward.

  ### 8. Exceptional Support and Custom Solutions for Fleet Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenna R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Samsara?**

Samsara made a significant effort to assist my company in establishing an effective system for managing our vehicles and cranes. Initially, we were uncertain whether we could find a solution that would document and alert us to any faults, particularly with complex equipment such as cranes. Nevertheless, Samsara remained committed and eventually succeeded in creating a method that meets our needs.

**What do you dislike about Samsara?**

Understanding their billing system is quite challenging, and if an error occurs, it can take months before it is finally resolved. Another issue we've had is the training. After years of owning several Samsara systems, I still do not know how to have an employee do a training course.

**What problems is Samsara solving and how is that benefiting you?**

The system allows us to track when a technician leaves for a job and how long it takes them to arrive. There have been times when we've needed to show a customer the travel report, and without that documentation, it would have been much more difficult to receive payment.

  ### 9. Consolidated Access to Key Features and Enhanced Driver Communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew S. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Samsara?**

It is relatively easy to access various features, such as HOS, Safety Cameras, and Maintenance items from within the same dashboard.  There are also various tools within the interface that we can use to communicate with our drivers to achieve higher levels of safety and improve everyone's experience.

Samsara makes it easy to integrate with your company's directory for better access control and integrates with so many other systems as well for supporting maintenance and other tasks.

**What do you dislike about Samsara?**

Some features are tailored heavily toward organizations which unhook trailers from their tractors.  This creates complication and extra cost for us, as we almost never unhook from our trailers.  The tractor and trailer models are built as pairs.  This causes us to purchase equipment we should not need, such as the AG, since the trailer ABS data should also be accessible from the tractor's OBD/CAN bus.  It also makes reporting and HOS logging unnecessarily complex, as we do not need to track the trailers, nor does the driver need to specify the trailer, as it follows the tractor.

You cannot turn the hotspot feature on for specific VGs or by tag.  This reduces our ability to use this feature.

Some areas in the console have lists which cannot be exported as a CSV.  For example, if we are trying to find the app versions for each employee after an update, we have to contact our TAM, because while you can research this individually, you cannot produce a mass list.

You cannot assign a default workflow for start or end of day.  This is a HUGE design flaw.  Default workflows should be assigned to drivers upon account creation automatically based on criteria specified with the workflow.  Additionally, there is no way to use the API to assign these workflows, which would be a good workaround to the situation.

Customer support has improved, but may still be a disconnect between diagnosing the problem currently happening and putting the driver back on the road.  Occasionally, we have tickets where a driver cannot submit logs or cannot log in, and support often wants to wait quite a bit of time for engineering to solve the root cause, while there may be a workaround to allow the driver to resume working without using a paper log.  Collecting diagnostic information for support is not always easy.  There should be a way to send diagnostic logging to your engineering team so that they can research problems while we attempt to reset app data or other aspects to get the driver moving again.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps our company improve fleet safety, efficiency, and HOS compliance.  We use the cameras, HOS, and some maintenance integrations.  Past solutions were varied for each aspect and were often more cumbersome.  One particular sore spot on a prior HOS solution was the difficult edit features on the mobile device.  Samsara makes this easier and approachable for our drivers.

  ### 10. Strong Features and Safety Tools, Messaging & Reporting Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Scott S. | Systems Analyst, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Samsara?**

Samsara has been a reliable investment for our fleet operations. It offers cost-effectiveness, delivers a strong return on investment, and remains stable in our daily activities. The platform’s intuitive design allows both administrators and drivers to get started quickly and easily. Integration with our other systems went smoothly, with minimal issues during setup, and ongoing synchronizations have been consistently dependable. Creating API keys is a straightforward process, which has made custom integrations much simpler. The dash cams and driver scorecards are particularly valuable for enhancing safety and supporting proactive coaching. In summary, Samsara successfully blends user-friendliness with robust features that streamline compliance, increase visibility, and boost operational efficiency.

**What do you dislike about Samsara?**

The driver messaging system is a significant weakness for Samsara. When a driver opens any message, all previously unread messages are automatically marked as read, which can easily result in important communications being overlooked. Furthermore, when a driver sends a message, it is placed in a general queue instead of an individual inbox, unlike the system we used with Omnitracs. As a result, if anyone in the company reads the message, it is marked as read, and the person who actually needs to see it may never receive it.

I also have concerns about the accuracy of the reporting. The data usage reports have indicated usage levels three times higher than what we have historically seen. After looking into it, I discovered that the report does not provide accurate information and cannot be trusted for making business decisions. Support has been slow to address this problem. Finally, while integration with TMW requires a middleware layer, this is due to a limitation on TMW’s side, not an issue with Samsara.

**What problems is Samsara solving and how is that benefiting you?**

Samsara has been instrumental in addressing several operational challenges for us as a 300-truck, 1,000-trailer OTR dry van and flatbed carrier. The platform offers real-time visibility into our fleet, which has led to better dispatch efficiency, improved trailer utilization, and greater overall responsiveness. With Samsara, we can track vehicle locations, monitor driver behavior, and assess asset health from a single dashboard, which reduces manual work and supports more informed decision-making.

Safety and compliance have also seen significant improvements. The use of dash cams and driver scorecards allows us to coach drivers proactively and reduce incidents, while ELD/HOS compliance is straightforward, making audits much simpler. Maintenance processes are more efficient as well, since DVIRs, engine hours, mileage, and fault codes are integrated into TMT, allowing for proactive repairs and less downtime.

Generating API keys is quick and straightforward, making custom integrations much easier when needed. Overall, Samsara has delivered a strong return on investment, boosted operational efficiency, and enhanced safety across our fleet. While the system is user-friendly and integrates well with our other tools, there is still room for improvement, particularly in driver messaging and ETA logic, which we hope will be addressed in future updates.

  ### 11. Real-Time Fleet Visibility That Makes Safety and Savings Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeremy S. | Terminal Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Samsara?**

Most helpful thing about Samsara: Real-time visibility into everything (vehicles, drivers, safety) on one super clean dashboard. No more guessing or chasing updates.
Biggest upsides:

Makes fleets way safer (AI cams + coaching = fewer crashes)
Saves serious money (fuel, maintenance, downtime)
Super easy to use for everyone
All-in-one platform that actually works together
Drivers and managers both love it

**What do you dislike about Samsara?**

Honestly, as someone who's looked at a ton of fleet tech, Samsara's pretty darn close to awesome, but nothing's flawless. Here's what I personally "dislike" the most (or what grinds my gears when I see it pop up repeatedly):

Those long 3-year contracts — I get why they do it for stability, but it feels way too locked-in for smaller operations or if things change fast. Wish there was more flexibility there.
Customer support can be hit-or-miss — Sometimes it's lightning-fast and helpful, other times it's slow or you get bounced around. Frustrating when you're in the middle of an issue.
The dash cam AI gets a bit trigger-happy — It flags stuff like glancing at mirrors or adjusting your hat as "distractions," which annoys drivers and leads to unnecessary coaching sessions.
Upfront costs add up quick — Hardware, install fees, extra add-ons like driver IDs... it hits the wallet harder than expected, especially starting out.
Occasional glitches or lag — Dashboard freezes with too many tabs, spotty updates in remote spots, or minor sync issues after software pushes. Not deal-breakers, but they happen.

Even with those, I still think the good stuff (real-time everything, safety wins, ease of use) blows most competitors away. It's like the best tool in the shed, just not 100% perfect. What’s the next survey question?

**What problems is Samsara solving and how is that benefiting you?**

Samsara tackles some of the biggest headaches in fleet and physical operations head-on, and from what I've seen across tons of user stories and data, it really delivers meaningful wins.
The main problems it solves:

Lack of visibility — No more wondering where vehicles are, if drivers are safe, or why maintenance is slipping. It gives real-time GPS, dash cam footage, and asset tracking so everything's crystal clear.
Safety risks and accidents — Distracted driving, harsh braking, close calls — the AI-powered cams and coaching tools spot issues early, reduce crashes (some fleets see big drops), and even clear drivers from false claims.
Wasted time and money on fuel, idling, and inefficient routes — It optimizes routing, cuts idle time (like 14-20% reductions reported), lowers fuel spend (around 4%+ savings), and predicts maintenance to avoid breakdowns.
Compliance and paperwork nightmares — ELD/HOS tracking, DVIRs, inspections — it automates a lot so fleets stay legal without drowning in manual logs.
Downtime and reactive maintenance — Engine diagnostics and predictive alerts mean fixing things before they strand you, extending vehicle life and slashing repair costs.
Fragmented tools and manual processes — Instead of juggling multiple systems, it's one connected platform that streamlines workflows, boosts efficiency, and even helps with sustainability (less emissions from smarter ops).

How that's benefiting "me" (as in, the kind of impact I love seeing as Grok observing this stuff): It makes operations smoother and safer for real people on the ground — drivers feel more protected, managers stress less about surprises, and businesses save serious cash (millions in some cases per IDC reports) while running greener. It's like giving fleets superpowers to handle the chaos of roads, weather, traffic, and regulations way better. Overall, it just makes the world run a little more reliably and humanely — that's the win that stands out to me.

  ### 12. Reliable Software Experience Overall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Samsara?**

You get real-time vehicle tracking, driver safety insights, dash cams, and compliance tools all in one platform, which makes fleet management far easier. The system is easy to use and quick to implement, so teams can start seeing value right away. It's used daily for monitoring vehicles, improving driver behavior, and staying compliant. Equipped with a broad set of features and smooth integrations with other systems, Samsara contributes to a reduction in accidents, increased productivity, and the operation of fleets in a safer, smarter, and more efficient way.

**What do you dislike about Samsara?**

Samsara is a feature-rich and powerful tool for fleet management, but it also has some disadvantages. The pricing is a basic problem for users, especially since they need to enter into a long-term contract for the service and additional tools come at an extra fee. Even though the tool offers a plethora of functionalities, users do need to learn to use it, especially if they are new to it.

From a technical standpoint, it is possible that a user may encounter GPS delays and connectivity problems, and since it is equipment-based, equipment failures may also become problematic. Even though Samsara is being utilized on a frequent scale owing to its plethora of features, it is also true that user experience with regard to customization of reports and alert settings might be somewhat lacking, whereas customer support service is helpful but may take longer.

**What problems is Samsara solving and how is that benefiting you?**

Samsara addresses some of the biggest fleet management needs by providing a real-time view of vehicles, fleets, and assets in one place. This makes decision-making easier, since everything is centralized and there’s no need for extra tracking effort when all the information is available in a single location.

The solution is user-friendly, with a simple interface and a well-designed dashboard that drivers and managers can adopt quickly. Implementation is also easy and straightforward, thanks to a properly guided setup for the hardware, which helps enable smooth use with minimal system downtime. We use Samsara in live mode for tracking, safety solutions, and performance analysis.

It offers a wide range of options such as GPS, ELD, safety cameras, and reporting, which reduces the need for separate tools. Integrations with other applications, like payroll and dispatch, are easy to set up and require little maintenance. Overall, using Samsara helps minimize total expenditure while maximizing the benefits.

  ### 13. Unmatched Interface and Seamless Integration—A Game-Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Summit T. | Director of Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Samsara?**

Best interface in the industry. Integration with TMS systems is unparalleled, and seamless. Drivers App is simple, easy to train and use, and very Driver friendly.
Installation in our trucks is simple. Easier than any other hardware we have ever used.
Samsara's ever evolving number of features is VERY robust. The new Maintenance and Qualifications are absolutely outstanding products.

**What do you dislike about Samsara?**

Customer Support is quick to blame everything EXCEPT the hardware/system. 
Our Samsara Enterprise Account Executive feels more like a salesman, and less of a representative, and very slow to answer.

**What problems is Samsara solving and how is that benefiting you?**

Truck Permit Book is saving us HOURS of time by digitizing. 
Having multiple services incorporated into one app has simplified our Drivers workload. ELD, GPS Mapping, Qualifications and Vehicle Permits, Maintenance, and tracking all in one single app has made our entire operation easier to run and manage.

  ### 14. Accurate, Real-Time Tracking Made Easy with Samsara

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caitlin M. | Regional Asset Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

Samsara is accurate, easy to use for end users, and I like that it updates asset location in real time. It was easy to set up and install devices for. I use it daily as do most of our end users.

**What do you dislike about Samsara?**

As a full admin, I find the backend settings to be challenging, unorganized, and hard to maneuver through. I feel like their customer service is good, but dedicated account managers are hit or miss. My org has needed an integration with Eptura for almost three years (the time we've had Samsara), and it hasn't happened yet which could be at fault of either Eptura and Samsara.

**What problems is Samsara solving and how is that benefiting you?**

The AI in their cameras is really strong (and still learning), but it has identified a lot of driver behaviors that we can address and coach to make our windshield time safer.

  ### 15. Effortless Fleet Management with Real-Time Tracking and Top Safety Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manish K. | LINEHAUL-DISPATCHER, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about Samsara?**

Ease of Use, Real-Time GPS Tracking, Comprehensive Fleet Visibility, Safety Features, Environmental & Compliance Tools, Hardware-Software Integration, Responsive Customer Support (Mixed Reviews)

**What do you dislike about Samsara?**

Customer Support Problems, Technical Glitches & Performance, Complexity & Overwhelming Features, High Cost & Rigid Contracts, Hardware & Equipment Issues, Billing & Cancellation Concerns, Data Accuracy Problems.

**What problems is Samsara solving and how is that benefiting you?**

Lack of Real-Time Visibility

Traditional systems often leave dispatchers guessing about vehicle location and status.
Solution: Samsara provides live GPS tracking and telematics data.



Driver Safety & Compliance

Managing ELD compliance and monitoring driver behavior can be time-consuming.
Solution: Samsara automates Hours of Service (HOS) tracking and offers AI dashcams for proactive safety alerts.



Inefficient Route Planning

Without accurate data, optimizing routes and reducing delays is difficult.
Solution: Samsara’s analytics help identify bottlenecks and improve route efficiency.



Communication Gaps

Dispatchers often struggle to keep drivers informed quickly.
Solution: Samsara’s integrated messaging and alerts streamline communication.



Fuel & Maintenance Costs

High fuel consumption and unexpected breakdowns increase operational costs.
Solution: Samsara monitors engine health and fuel usage, enabling preventive maintenance and cost control.

  ### 16. Great Platform and Dashboard, But Sales Support Needs Improvement

**Rating:** 1.5/5.0 stars

**Reviewed by:** Eric A. | safety Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Samsara?**

They offer a very good platform with a user-friendly dashboard.Easy to track information

**What do you dislike about Samsara?**

The customer service provided by the sales team has fallen below my expectations. It is difficult to reach a sales representative both at the start and even after becoming a customer. I have found it easier to call the support line and ask them to connect me with a sales rep.

**What problems is Samsara solving and how is that benefiting you?**

I think the dashboard is currently fine, but I have to mention that I’m not a fan of some of the new layouts. It’s difficult to view the map clearly when the overview is positioned in the center of the screen.

  ### 17. Manage Your Fleet While Kicking Up Your Feet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim B. | Director of Operations, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2021

**What do you like best about Samsara?**

Samsara is an excellent way for companies to keep a watchful eye on their transit fleet and what is going on with each and every vehicle. This program includes quite a bit of detailed information, very informative reports, statistics, analytics, and so much more. You can use the GPS feature to see exactly where specific fleet vehicles are at so that you can reroute them if you have something unexpected come up, or you can keep an eye on which routes they are taking to help maximize efficiency, which has been a huge help. There are so many great things about this program that it is hard to picture using anything aside from this, but it also has a few setbacks.

**What do you dislike about Samsara?**

While Samsara is one of the greatest Fleet Management software platforms I have ever used, that isn't to say that there hasn't been a few bumps along the way. With the company being so successful and doing so well, we have actually had our dedicated account representatives receive promotions within the company and leave their role only to be followed up by someone who has to learn our account, get to know us, and start fresh. That's a great problem for the company to have, but on our end, it can be a little cumbersome. There have been very few instances of some of our drivers having issues with logging their data or sometimes not being able to update things but I am almost sure that any program we would have used would likely have seen these issues as well.

**What problems is Samsara solving and how is that benefiting you?**

Samsara has solved quite a few issues that we have faced and also been a huge help in us realizing where some of our issues were that we didn't even know about. With the GPS tracking allowing us to optimize routes, fuel economy, and time, this program has saved us money in countless ways. The geofencing features have let us keep track of where everything and everyone is in real-time, and get alerts if part of our fleet goes outside of our custom geofence. It gave us insight into a driver whose metrics weren't up to par with the rest of the team. Upon looking at the customized reporting, we were able to see that there were frequent trips outside of where the vehicle should have been. We were then able to discuss things with the driver. It gives us eyes where typically we're completely blind. That's one of the best benefits that I can think of. The software has allowed us to shift our focus from going over driver logs and reports manually, to thinking about how we can best make our business stand out from the other services around.

  ### 18. Effortless Truck Tracking with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josué David G. | Logistic Planner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Samsara?**

I use Samsara for tracking our company trucks for deliveries, and I really like how user-friendly it is for analyzing tracking information. The real-time GPS and the ability to track hours of service for drivers are great. I also appreciate the customer service; we have assigned people to help us, which makes things much smoother for us. Additionally, the initial setup of Samsara was very easy, and I've been using it for many years.

**What do you dislike about Samsara?**

Creating routes seems a bit odd. It needs to be simpler. Rather than uploading info, Samsara can have a complete base that can be updated any time.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for tracking our company trucks. It provides real-time GPS, hours of service for drivers, cameras, and alerts, making it friendly to use and analyze for tracking information.

  ### 19. Reliable Fleet Monitoring & Easy to Use System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anmol C. | Safety & compliance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Samsara?**

Samsara makes it very easy to monitor vehicle locations, driver behavior, and fleet activity in real-time. The dashboard is simple to understand, and the mobile app is fast and reliable. Alerts, ELD logs, camera footage, and maintenance tracking all stay organized in one place, which helps save time and reduces mistakes. I like how quickly we can identify issues and improve safety and efficiency.

**What do you dislike about Samsara?**

Sometimes the camera footage takes a little time to load, especially older clips. Also, there are moments when support takes longer than expected to respond due to high volume. A few advanced reports could be more customizable. However, these issues do not affect daily work much, and the platform overall performs very well.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps us track our fleet in real time, monitor driver behavior, and maintain safety compliance. We are able to quickly identify unsafe driving, schedule maintenance before breakdowns happen, and pull camera footage when needed. This saves time, reduces operational costs, and improves accountability. It has also helped us streamline dispatching because we know exactly where each vehicle is and how it’s being driven.

  ### 20. Robust Features but Needs Improved Customer Support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ryan C.

**Reviewed Date:** January 16, 2026

**What do you like best about Samsara?**

I really like the asset tracking feature in Samsara. It's probably the biggest thing for us, and the ability to set up harsh events for round-the-clock monitoring is valuable. Having around-the-clock alerts if someone is involved in an accident allows me to follow up promptly. The ability to customize reports and the driver app are very useful.

**What do you dislike about Samsara?**

We've had several representative changes; I personally could not tell you now who is over our account. We did finally have a meeting with our sales represenative who is going to be offboarding from our account in February. I'm not sure who our next account representative is going to be. But I definitely would like more communication and kind of more catering to our size of a fleet. The length of time for resolution of open support tickets is frustrating as well.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for asset tracking, trip history, and vehicle diagnostics. It provides round-the-clock alerts, helping me promptly follow-up on incidents, which is vital for our fleet management.

  ### 21. Comprehensive Fleet Management Made Easy, But Pricey and Feature-Heavy

**Rating:** 5.0/5.0 stars

**Reviewed by:** GURDEEP S. | manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Samsara?**

What do you like best about Samsara?*“What I like best about Samsara is how easy it makes it to track and manage my entire fleet in real time. The dashboard gives a clear overview of vehicle locations, driver behavior, fuel usage, and maintenance needs. It saves a ton of time and helps improve safety and efficiency. The mobile app is also very intuitive — I can check everything from my phone anytime.”

**What do you dislike about Samsara?**

While Samsara is a powerful platform, it can feel a bit overwhelming at first because of how many features there are. Some reports take time to load, and customer support response times could be faster during busy hours. The subscription cost is also on the higher side compared to some competitors.”

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps us track and manage our trucks and trailers in real time. It solves major issues like missing location updates, manual log errors, and lack of visibility on driver behavior. With Samsara, we get accurate GPS tracking, automated HOS compliance, and alerts for maintenance or unauthorized movement. It saves us time, improves safety, and increases operational efficiency.

  ### 22. Excellent Reports and Customer Support—A Platform That Keeps Improving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Samsara?**

Good reports/ Good customer assistance with website, app issues and hardware problems. Excellent platform and commitment to enhancing services that bennefit their customers.

**What do you dislike about Samsara?**

Billing is confusing and no one is able to help explain anything.

**What problems is Samsara solving and how is that benefiting you?**

Cameras help with accident investigations and have helped avoid liability in a lot of situations. The GPS Tracking helps us with job tracking and employee working hours. The mileage tracking and fault codes help us keep up with maintenance and avoid repairs or helping to diagnose issues and repair them in a timely manner.

  ### 23. Samsara is the most user freiendly software in the present market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anirban . | Team Lead & Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Samsara?**

As a safety consultant, many of our clients use Samsara, though we also have customers utilizing ELD solutions from other providers. That said, Samsara stands out as the most user-friendly software for both drivers and administrators. It offers unique features not commonly found on other platforms, such as training modules, helicopter view, customized templates etc. I've observed that some providers restrict certain functionalities unless users subscribe to specific plans. Additionally, the new safety inbox has significantly streamlined telematics for administrators. Because of these advantages, we consistently recommend Samsara to our new clients over other providers.

**What do you dislike about Samsara?**

Customer service shouldn't rely solely on kb.samsara.com. I believe training on HOS would enable quicker resolutions instead of creating tickets, which often lead to unnecessary delays.

**What problems is Samsara solving and how is that benefiting you?**

Implementing new features and ease of use than any other provider for both driver and us.

  ### 24. Easy UI, But Chaotic Renewals and Constant Price Hikes

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Samsara?**

Easy to use, with a good interface that’s simple to navigate and very user-friendly.

**What do you dislike about Samsara?**

Constant price hikes, little to no effort to take customer input seriously, and a chaotic renewal process. It often feels like people don’t know what they’re doing, and there’s too much spending on marketing instead of focusing on keeping current clients. On top of that, I’m unable to email PDF documents, which is a basic need. The sales experience is also inconsistent: different reps offer different discounts, and some customers are paying 40–45% less than others with a similar fleet size.

**What problems is Samsara solving and how is that benefiting you?**

The side-view cameras are available, but they’re overpriced. Tire monitoring is an additional add-on, and the data plan is also extra if you want to run other apps.

  ### 25. Seamless Fleet Management with Excellent AI Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex R. | Fleet Services Manager

**Reviewed Date:** December 17, 2025

**What do you like best about Samsara?**

I really like Samsara's two-way AI cameras, as they have helped us discover property damage incidents before being reported by either the driver or property owner. They also allow us to find high-risk behaviors and effectively coach them out. Samsara has proven useful in showing that service standards are met when we've been accused of not meeting them. I also appreciate the driver coaching and automatic assignment of training. The DVIR feature simplifies our inspections a lot. The step-by-step setup on the fleet app during installation was very easy, making the initial setup process smooth.

**What do you dislike about Samsara?**

I dislike the customer service side of Samsara, particularly the constant change of account managers. It's frustrating that new units are always priced differently from our negotiated rates and can't simply be added to our existing contract but require a new one. I wish we could just add new units to the existing monthly plan without a ton of hoops and red tape, and it would be great to have an account manager for years, not months.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for GPS location tracking, vehicle DVIR, and basic PM tracking, which help with driver accountability, proof of service, and identifying high-risk behaviors, making coaching easier.

  ### 26. Great insights and ever evolving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Samsara?**

Samsara has proved itself as a tech company's rather than just a telematics based company providing solutions to companies wider than just day to day needs.

**What do you dislike about Samsara?**

Sometimes support can take awhile when addressing issues
We sometimes have to reach out to our own support teams to expedite ticket updates

**What problems is Samsara solving and how is that benefiting you?**

Utilization reporting 
NRU reporting 
Safety coaching 
Idling reporting

  ### 27. Accurate Tracking, But Camera Reliability and Usability Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Samsara?**

The tracking and facial ID for drivers is accurate and the telematics data is very helpful for the safety of the drivers. It's decently easy to use. They store a lot of storage for footage.

**What do you dislike about Samsara?**

Pulling the footage takes a long time and it's not always known if you're pulling the correct footage because the system doesn't let you scrub to see what it is you're pulling, the cameras turn themselves off if the trucks are left idle for more than 7 days and our field slows down drastically in the cold months, the cameras have been unplugging themselves and reactivating themselves at random and don't have a wide field of vision. Support mostly sends links that are on their website for help until you manage to get escalated and that takes a while.

**What problems is Samsara solving and how is that benefiting you?**

Pulling accident footage and refuting claims of damage that are not brought to the field employees attention and tracking drivers in regards to their location and jobsite.

  ### 28. Cutting-Edge Tech and Lifetime Warranty Impress

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

Cutting edge tech. They make their own stuff, which can be beneficial in the tech support side. Lifetime warranty.

**What do you dislike about Samsara?**

This may be a bad time for me to do this survey, because we have issues going on that need to be fixed - permanently. Like drivers are signing in and connecting and yet the autobot keeps screaming at them to sign in, which I would like to keep on, but they're getting highly irritated, which then makes me highly irritated. Our "dedicated 30 day installation support" was nonsense. The rep assigned to us emailed me on a Friday, and on Monday when I emailed him, he was on vacation. Like... WHY. I eventually got a new chic, who was helpful. Then the next week, tried to email her again and got a vacay notice on her as well. THAT needs to be revamped. You shouldn't assign anyone until a new customer starts installing and sends in that first help email. THEN pick someone and let that someone be the guy the whole way through...OR... have that guy hand us off to his back up because he is going on vacay. Simple. Then I don't feel like I made a 34k mistake. One of our CDL drivers is FREAKING OUT because it shows her in violation on her tablet, but we can't see anything. It didn't even track an entire day of her driving one day and that hasn't been resolved. And, email reply time is CRAP (sorry, I'm blunt) With this being a new installation, I already have to contend with "old dog...new trick" syndrome, so I try to field some of this, but I can't because I'm new at this, too. I'm also not in the truck with the drivers. So, that's hard. Then, there's the issue of our drivers having to confirm THREE times on something. That's just dumb and they're not happy about it.

**What problems is Samsara solving and how is that benefiting you?**

We didn't have problems. Just wanted better service and better techs when we need support. We wanted away from Motive because their turnover is like a dang bingo wheel. You're never gonna get the same guy twice.

  ### 29. Exceptional AI Integration, Perfect Fit for Our Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mo H. | Director of Transportation, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Samsara?**

I have had Samsara for about five years now with two different employers serving Healthcare and schools. I love it, it serves exactly what the employers needed. The AI integration at samsara is absolutely amazing. No complains, I would in

**What do you dislike about Samsara?**

Customer service could be improved, as I encountered difficulties receiving support for troubleshooting. It seemed that a language barrier may have contributed to the problem, since most of the customer service representatives were ESL.

**What problems is Samsara solving and how is that benefiting you?**

With this system, I can coach my staff remotely without concerns about being accused of favoritism or bias, since the cameras provide an objective record. Another significant advantage is the ability to track my fleet around the clock.

  ### 30. High-Quality Camera Feeds and Easy Navigation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

The website is fairly easy to navigate and the quality of the camera feed in the vehicles is very high. We have these cameras in all of our company vehicles, and they were fairly simple to set up and activate.

**What do you dislike about Samsara?**

We have lots of issues with cameras "disconnecting" even when nothing has been touched in regards to the gateway or the camera itself. When reaching out to the Samsara Support team, they tend to give the same generic answers as to how to fix whatever the issue is rather than reviewing the issue on a case by case basis.

**What problems is Samsara solving and how is that benefiting you?**

Samsara provides us piece of mind whenever an accident occurs - we have the accident on video and can see what our employees were doing during the accident to make sure they are not the cause of it. We also utilize the asset tracking in case a vehicle is stolen.

  ### 31. Seamless GPS Tracking and Compliance with Samsara

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott B.

**Reviewed Date:** December 05, 2025

**What do you like best about Samsara?**

I think the ease of use of Samsara really stands out. I've worked at other companies where they selected ELD vendors that could be manipulated to violate the law, but with Samsara, you can't do that, which I appreciate. Samsara keeps drivers honest, which is how it needs to be. I also like that Samsara identifies drivers who present unsafe trends in their driving behavior, which is important for improving them rather than firing them. It helps minimize risks like accidents and injuries. Setting up Samsara was the easiest thing I've ever experienced, even though I'm not a tech whiz, I could set it up in just five minutes.

**What do you dislike about Samsara?**

I think it's my own fault in not necessarily knowing how to set up the event detection thresholds, the sensitivity, you know, what makes what's best. I'd recommend that Samsara comes up with a middle of the road recommended, you know, settings. Most of the time, I'd say 95% of the time, tech support's really good. I could tell when sometimes they don't necessarily know.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for GPS tracking, ELD documentation, and safety telematics. It gives visibility into driver performance and fleet maintenance, leading to better operational and safety decisions. It identifies unsafe driving trends, improving driver safety and minimizing risks of accidents.

  ### 32. Intuitive Fleet Management, but Costly for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chi Wei W.

**Reviewed Date:** December 04, 2025

**What do you like best about Samsara?**

I really appreciate Samsara's real-time visibility and effective safety tools, which work well. The dashboard is very clean and easy to use, especially compared to other fleet systems. Samsara's interface is modern and intuitive, and it doesn't require weeks of training. Everything is organized and searchable. I like the maintenance and diagnostics alerts, the strong reporting and data insights, and the reliable GPS tracking.

**What do you dislike about Samsara?**

I think maybe the cost can be a bit high. You need to request a custom quote, which might not be very straightforward, especially for a smaller plant like ours. The hardware costs and monthly fees can add up, making it feel less cost-effective. Also, customer support could be improved. When I've reached out a couple of times, I usually get unhelpful answers.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to improve visibility and control over fleet operations, lower operational costs like fuel and maintenance, and track safety risks and driver behavior.

  ### 33. Effective Telematics, Needs Feature Refinements

**Rating:** 3.0/5.0 stars

**Reviewed by:** Dan W.

**Reviewed Date:** December 04, 2025

**What do you like best about Samsara?**

I like that Samsara helps with safety metrics per driver, manager, and company-wide, which aids in reducing insurance costs by being proactive with behavior correction. This reduces risk, loss runs, collisions, and roadside violations. Also, the initial setup of Samsara was easy, and it provides a turnkey solution that is ELD compliant with video intelligence integrated.

**What do you dislike about Samsara?**

I don't like how the safety inbox works. The points are automatically deducted from the driver's score before there's a chance to review them. It also takes 6 hours to see them drop from the score after a review. It's deflating to see your score drop when you know you did nothing wrong. Also, it feels like customer feedback on feature requests isn't prioritized, and they should focus on fixing existing features before adding new ones.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for proactive behavior correction and FMCSA compliance, helping reduce insurance costs, risk, loss runs, collisions, and roadside violations.

  ### 34. A Game-Changer for Fleet Safety and Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Samsara?**

I like the ease of use, speed of innovation, and quality of the Samsara platform. Its versatility provides us with solutions to accurately track compliance data and follow trends within our fleet, which helps us focus our time and effort more efficiently. The platform has been a game changer for safety and compliance, reducing unsafe behaviors before they become violations or cause accidents. The safety and compliance features have significantly reduced no seat belt and distracted driving incidents, and our drivers have embraced their safety scores. The camera system has also been used multiple times to clear drivers and the company of fault in collisions. Additionally, setting up Samsara was very easy.

**What do you dislike about Samsara?**

One aspect I would like to see improved involves the Asset Qualifications feature. Instead of storing documents in the jpeg format, I would like to see documents stored in a pdf format. This would give the ability for multi-page documents to be stored and more easily accessed by drivers through the driver app. Customer service has been inconsistent. Cost are always increasing, and some new features require an additional license. This causes some frustration deciphering what we can, and can not utilize without additional cost.

**What problems is Samsara solving and how is that benefiting you?**

Samsara enhances safety and compliance, saving our drivers from fault in collisions. It reduces unsafe behaviors like no seat belts and distracted driving. The platform boosts efficiency by tracking compliance data, enabling better accountability, and easing IFTA filing.

  ### 35. Comprehensive Fleet Management with Room for Support Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jess S. | Safety and Compliance Manager / Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Samsara?**

I like that all of our fleet needs can be handled in one platform with Samsara. Having everything in one place saves us a lot of time as we use Samsara for ELDs, cameras, documents, messaging, routing, and compliance. This means we're not switching between multiple systems, and it keeps our organization organized.

**What do you dislike about Samsara?**

Customer support could improve. We are sent articles or links instead of taking a minute to explain how to get what we need done. When you first start, the platform is overwhelming and finding the areas referenced in the materials they sent were still hard to find. Having support to actually walk you through would have been very helpful. It could still be helpful in certain situations. The platform was VERY overwhelming at first.

**What problems is Samsara solving and how is that benefiting you?**

Samsara consolidates fleet management into one platform, handling ELDs, cameras, documents, messaging, routing, and compliance. It saves us a lot of time by preventing the need to switch between systems, keeping our organization organized.

  ### 36. Cost-Effective Fleet Tracking with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** chris P.

**Reviewed Date:** December 04, 2025

**What do you like best about Samsara?**

I really like the ease of installation and ease of use in the dashboard or online portal of Samsara. It saves a lot of money since our employees can install the equipment themselves, and there is no time or cost involved in training people on how to use the tracking online. The in-cab cameras are also very helpful. I've found the initial setup to be super simple when I was involved with the install and tracking. Plus, I've experienced cost savings and ease of use which prompted us to switch to Samsara from another product.

**What do you dislike about Samsara?**

The customer service could use improvement. I had a chat with a tech the other day and I seemed to know more about the product than he did. Maybe some more training on the product they are supporting, and don't argue with clients.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for fleet tracking, which solves timeliness and customer frustration issues. It's easy to install and use, saving money by allowing employees to set up and eliminating training costs for the online tracking system.

  ### 37. Revolutionized Our Transportation Safety

**Rating:** 5.0/5.0 stars

**Reviewed by:** joe t.

**Reviewed Date:** February 11, 2026

**What do you like best about Samsara?**

I like the open platform of Samsara, which allows us to create customized reporting internally. The platform offers a wide variety of services, enabling us to work with each driver individually to improve specific categories of driving behavior. This feature gives us flexibility and the ability to tailor the platform to our needs.

**What do you dislike about Samsara?**

Occasionally, we asked for slight improvements or new services to be explored and felt like those requests were not followed up.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for tracking electronic logs, monitoring CDL drivers' behavior, alerting them to unacceptable practices, and tracking safety improvements. It's an open platform that allows customized reporting, enhancing our ability to work individually with drivers to improve specific behaviors.

  ### 38. The BEST option for telematics, it's worth every penny!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Junior  S. | Fleet Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2025

**What do you like best about Samsara?**

It's a one stop shop, everything that you need to monitor your assets and drivers is one easy to use location. I love that you can have multiple fleets in one location.

**What do you dislike about Samsara?**

Product support, the back and forth with emails and they always start of with basic troubleshooting which I have already done and then they pass you to someone else. I feel very fortunate because my sales Representative (Alex Dwyer) always makes himself available to address any issues and provide training. He didn't just sell me and then disappear, he always answers calls and emails and helps me resolve any concerns.

**What problems is Samsara solving and how is that benefiting you?**

Improved safety and efficiency of the Fleet and it actually helps us market our business because we offer so many layers of additional safety and security.

  ### 39. Great Dash Cam & GPS Insights, but Time-Frame Review and Support Could Be Easier

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Samsara?**

Very good information with dash cams and GPS for vehicles that I use daily.  Relatively easy installation of the system.

**What do you dislike about Samsara?**

It is not really easy to review specific time frames on the cameras for a specific vehicle.  I think it could be a little easier to use.  Customer support is a little weak because it takes multiple steps to get thru the automated system to get to the correct person to handle a specific issue

**What problems is Samsara solving and how is that benefiting you?**

Camaras in commercial vehicles are almost a necessity in today's world.  I purchased the system primarily for the camaras, but I have found the GPS tracking to be very helpful in regards to scheduling and keeping customers informed for delivery times without having to contact the drivers.

  ### 40. Samsara Customer - Left and came back!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Samsara?**

The "Samsara Assistant" has been a tremendous help on numerous occasions!

**What do you dislike about Samsara?**

I placed a ticket with the Samsara Technical Support Team, the Tech that was helping me did not offer Troubleshooting ideas, just Yes or No answers. After many emails of myself asking questions we came up with a solution for our issue.

**What problems is Samsara solving and how is that benefiting you?**

We had Samsara a few years back and decided to switch to another company. We made almost 2 years with the other company and switched back to Samsara.  The saying "you don't know what you have until its gone" rings very true with Samsara! The accuracy of events, tracking, reporting compares to no others in the industry. The #1 thing that set them apart for us is the Scorecard. We strive on positive reinforcement for our drivers and the scorecard is an excellent tool to achieve that.

  ### 41. Great Tracking, But Customer Support Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Samsara?**

I really appreciate how Samsara allows me to see the exact location of our trucks. This feature is incredibly helpful, especially during breakdowns, because it enables me to inform repair services about the precise location and distance to the nearest repair shop. It has significantly improved our efficiency in dealing with breakdown situations. The cameras for safety add an extra layer of security, ensuring that our operations are running smoothly and safely. Additionally, we switched from Verizon to Samsara because it offers better coverage for our needs. The initial setup process was also straightforward—once we set up the first system, the subsequent installations were quite easy to manage.

**What do you dislike about Samsara?**

I find customer support to be lacking. I face particular difficulty whenever I need to obtain new equipment or encounter system issues, as it's hard to get help in these situations.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to track truck locations and manage breakdowns, simplifying logistics with better location visibility and repair coordination.

  ### 42. Lack Of Support

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Samsara?**

I really enjoyed the AI face matching. System was easy to use until it wasnt. Easy to install devices

**What do you dislike about Samsara?**

We felt an extreme lack of support to the point we had to leave Samsara. Were talking months without a response and being ignored by our account rep. I have never seen anything like it in all my years. Really wish we could have stayed with you all. We even requested a new account manager 5 times and no luck. You all really need to look at this

**What problems is Samsara solving and how is that benefiting you?**

None. Thats the issue. Its amazing until we cant figure out how it works and were left out to dry

  ### 43. Powerful Features, Challenging Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Genaro L.

**Reviewed Date:** October 28, 2025

**What do you like best about Samsara?**

I appreciate Samsara's capability to track vehicles and monitor the harshness of braking or potential accidents. This feature provides me with valuable insights into driving behavior and helps ensure safety. I love that despite the initial difficulty in setting up, once familiar with the program, its ease of use significantly enhances my experience. The platform empowers me to assess situations accurately and make informed decisions, which is immensely beneficial in managing and mitigating road risks. These functionalities make Samsara a valuable tool in my work environment.

**What do you dislike about Samsara?**

{"The initial setup of Samsara was very difficult, making it a challenging experience to start using the software.","Currently, there is an issue with blocked camera access, which hampers the ability to utilize all the features Samsara offers related to monitoring situations.","I would like to see quicker customer interaction, suggesting that customer support or service responsiveness might be inadequate."}

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps me track vehicles and assess incidents like harsh braking or accidents, aiding in decision-making despite camera access issues.

  ### 44. Money well spent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Debrah M. | Safety Manager / and I assist with Maintenance, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Samsara?**

Their GPS and dashcams are spot on.  They have saved our" bacon" a few times.  When an individual had been brake checking our truck/driver in congested construction traffic.  Ended up taping bumper of individuals truck.  Called county and state troopers.  Captured the video sent it to our driver.  After seeing the video the police presence attitude changed.  Gave the driver of the pick-up truck a good talking to.  The days of its always the trucker's fault are fading away.

**What do you dislike about Samsara?**

Their customer service needs help.  The individuals are all knowledgeable - almost too much.  Their first response is read this related article or watch the video related to your question.  If that doesn't hush you up - then they will throw a theory as to why it occurred. Finally you get someone who will read your email - ask questions and help you.  It is frustrating for everyone.  If they would look at our account see what kind of operation we have before responding - I feel that it would save everyone time ( and frustration).

And naturally the bill for service - WOW is it expensive.

**What problems is Samsara solving and how is that benefiting you?**

They are headed in the right direction for Safety.  They have begun to calculate the following distance, speeding and are offering coaching in these areas.  The ease of sending these coaching and being able to check that they did it - is a great help. These are short 7-10 second videos that the driver can see for himself how close he was.  The only drawback is the minimum is 4 seconds - yet it gives you videos on 6 & 7 seconds.   Maybe  so You can give the driver recognition?  However with so many to watch - it gets tedious.

  ### 45. Feature-Rich, User-Friendly Fleet Management—Samsara Exceeds Expectations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Samsara?**

Samsara has been an outstanding addition to our fleet operations. What stands out most is how feature-rich the platform is—offering everything from real-time GPS tracking and route optimization to detailed safety reports and compliance tools—yet it remains remarkably easy to use.

Our drivers appreciate the intuitive mobile app, which makes logging hours, completing inspections, and communicating with the team simple and fast. On the administrative side, the dashboard is clean, powerful, and easy to navigate, allowing us to access the insights we need without being bogged down by complexity.

Whether it’s monitoring vehicle performance, improving safety scores, or streamlining compliance, Samsara makes it all seamless. It’s rare to find software that delivers this much functionality while still feeling straightforward and efficient for everyone involved. Highly recommended for any organization looking to modernize its fleet management without overwhelming its team.

**What do you dislike about Samsara?**

The pricing isn’t very transparent and can get expensive once you start adding features. Longer contracts makes it hard to scale down or make changes if your needs shift.

The onboarding process can be a bit rough, especially when it comes to installing hardware or getting all the settings just right. After the initial setup, the level of support sometimes drops off, leaving teams to figure things out on their own.

Training is another weak spot — it covers the basics, but there’s not much depth after that. If your team isn’t super tech-savvy, the system can feel a little overwhelming at first.

**What problems is Samsara solving and how is that benefiting you?**

Samsara solves a number of regulatory requirements as well as offering great safety features.

  ### 46. Powerful Fleet Tracking with Great Support, Minor Account Manager Frustrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Samsara?**

The platform is fantastic. Although there are many moving pieces within the platform and it takes a bit to learn all the ins and outs, Samsara offers many helpful videos and articles to help navigate all the various tools Samsara has to offer. Tracking our fleet in live time to getting alerted when unsafe driving occurs, to being able to track the mileage for each truck. Samsara also incorporates AI to assist in monitoring each driver when they are not paying attention, texting, etc. Highly recommend Samsara to other businesses. In addition, Samsara offers many additional tools (for extra cost) like GPS asset tracking, etc. Customer Support is great and extremely timely as well which is awesome as the account managers have been lacking. We use Samsara all day every day for our daily operations.

**What do you dislike about Samsara?**

The Samsara account managers used to be wonderful and very knowledgeable but over the last few years, we've notice a big difference for the worse. Our account managers keep switching which can be challenging but understandable. The issue is the new reps don't seem to be very knowledgeable and instead of getting the answers or solutions, they tend to send us to Samsara Support or send us articles. BUT Customer Support is great and extremely timely.

**What problems is Samsara solving and how is that benefiting you?**

We always need to have accurate mileage tracking for each truck in order to pay the various IFTA/HUT/etc taxes and Samsara makes it extremely easy to do so. Samsara also helps us track when our employees are not driving safely so we can swiftly correct it, saving potential claim costs and keeping everyone safe. Any technical issues we come across, Samsara Support addresses them promptly and professionally which is important and appreciated from a 24/7 business standpoint.

  ### 47. Great Tracking Tool but Needs Accurate Stop Registration

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael M. | National Business Development Manager

**Reviewed Date:** October 24, 2025

**What do you like best about Samsara?**

I find Samsara to be a great tracking tool that helps me account for my day and travel, which is essential for our fleet management. The ease of use is definitely a highlight for me; it's easy to set up and use on a daily basis to account for vehicle usage. I find it to be pretty versatile as I can register stops either way, on my laptop and work phone, which adds convenience to my experience. Overall, it is an effective tool for understanding the level of personal use of the company vehicle and is beneficial for those managing fleet operations.

**What do you dislike about Samsara?**

I find that the app is not always accurate in registering stops and sometimes does not record the correct address. This leads to instances where stops, such as short sales calls or fuel stops, are shown as part of one continuous trip, which affects my ability to accurately track my journeys. Additionally, even though a ticket was opened with Samsara to resolve this issue, it seems it has not been addressed. This oversight requires me to manually verify that each stop is registered on the app, adding an extra step to my workflow.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for tracking my work and travel, essential for fleet management, though it faces accuracy issues in stop registration.

**Official Response from Kelly Diamond:**

> Thanks for your review, Michael! Your input is incredibly valuable and helps us refine our product and enhance the customer journey. Can you please send me your contact info to customerfeedback@samsara.com so we can look into this for you? Appreciate your partnership and time, 

Kelly



  ### 48. Samsara ever updating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imran . | Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Samsara?**

One of the things I really like about Samsara is how they’re constantly rolling out new features. It feels like every month there’s something new, and most of it actually helps with day-to-day fleet tasks. My favorite by far is the AI bot—it’s super handy for finding info fast on their website. Just type in what you need and boom, you get the answer right away. No more digging through a bunch of tabs trying to figure things out.

**What do you dislike about Samsara?**

One of the biggest frustrations I have with Samsara is their customer service when it comes to HOS regulations. Most of the reps I’ve talked to over time don’t seem to fully understand the rules—they often get confused by even basic questions. It’s gotten to the point where I avoid calling them altogether because they rarely help with violations or offer clear explanations. And when there’s an issue with RODS or a violation that needs fixing, it takes way too long to get resolved.

**What problems is Samsara solving and how is that benefiting you?**

It has helped me a lot in keeping my fleet safe and compliant.

  ### 49. Efficient Fleet Management with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kathy M.

**Reviewed Date:** December 16, 2025

**What do you like best about Samsara?**

I like that it sends me an email when it's time for someone's maintenance to get done. It shows me that the GPS has been disconnected. And, it's pretty easy to use.

**What do you dislike about Samsara?**

I would like it if you could fix it so that when their license on their trucks are renewed, we could put in the license date instead of the current date because it won't let you select a date in the future. The initial setup was pretty easy, except our sales guy was supposed to help more, and he promised to do that, and it didn't happen.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to manage our fleet, tracking vehicle maintenance, and I appreciate the email alerts for maintenance schedules and notifications on GPS issues.

  ### 50. Game Changer for Fleet Management With Immediate ROI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica R. | Accounts Payable Manager & Fleet Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Samsara?**

Samsara is user friendly, intuitive, and always improving.  With it's use of AI and seamless integration with all of our other Fleet Management tools, Samsara has become a game changer. 
We have a smaller fleet, only 65 vehicles.  But because we are a small business, our employees wear a lot of hats and have a lot on their plates.  
Samsara helps us navigate and control the safety of our fleet, fuel efficiency, vehicle inspections, repairs and more.  
They training library provided will answer any questions you have, along with guided certifications to master everything the program has to offer. And with a dedicated customer support representative, getting questions answered couldn't be easier. 
AI integrations with their telematics and cameras can help you track harsh driving events, speed, idling, policy violations, and more.  Everything is exportable and customizable.  The list goes on.  We cannot imagine going back to a pre-Samsara way of business.

We use this product constantly throughout the day and week, even off hours.  And with a dedicated customer support representative, getting questions answered couldn't be easier.

**What do you dislike about Samsara?**

The only downside for us is once you are outside of their onboarding period, they will not install new devices for you, you have to install them yourself.  
Overall though, this isn't a big issue.  The devices are easy enough to install and they provide how to videos for all of their products.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helped us create and run a Driver Safety and Preventative Maintenance program reducing wear and tear on the vehicles, keep our drivers safe, and reduce risk to our bottom line and image. 
We also use this to limit fuel waste and conduct and track vehicle inspections.


## Samsara Discussions
  - [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) - 7 comments, 2 upvotes
  - [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) - 3 comments, 2 upvotes
  - [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) - 2 comments, 2 upvotes
  - [How do you prevent alert fatigue in Samsara while still catching critical fleet issues?](https://www.g2.com/discussions/how-do-you-prevent-alert-fatigue-in-samsara-while-still-catching-critical-fleet-issues) - 1 comment, 1 upvote

- [View Samsara pricing details and edition comparison](https://www.g2.com/products/samsara/reviews?filters%5Bsentiment_snippet%5D=1473187&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A31%3A15+-0500&secure%5Bsession_id%5D=b977a395-f24e-4d2d-a019-7c4b10ccf0d6&secure%5Btoken%5D=52cfad17a2e68e53ab36bd71ca1752af9a016d597d164a738af4c762fcfdda0a&format=llm_user)
## Samsara Integrations
  - [10 Speed](https://www.g2.com/products/10-speed/reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [ADP Time and Labor Management](https://www.g2.com/products/adp-adp-time-and-labor-management/reviews)
  - [Alvys](https://www.g2.com/products/alvys/reviews)
  - [AMCS Fleet Maintenance (Dossier)](https://www.g2.com/products/amcs-fleet-maintenance-dossier/reviews)
  - [Appian](https://www.g2.com/products/appian/reviews)
  - [Aptean Routing & Scheduling Paragon Edition](https://www.g2.com/products/aptean-routing-scheduling-paragon-edition/reviews)
  - [ASAP Systems](https://www.g2.com/products/asap-systems/reviews)
  - [Aspire](https://www.g2.com/products/aspireiq-aspire/reviews)
  - [Assignar](https://www.g2.com/products/assignar/reviews)
  - [AtoB](https://www.g2.com/products/atob/reviews)
  - [Axon](https://www.g2.com/products/axon/reviews)
  - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews)
  - [Azure Data Factory](https://www.g2.com/products/azure-data-factory/reviews)
  - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews)
  - [B2W Schedule](https://www.g2.com/products/b2w-schedule/reviews)
  - [babelforce](https://www.g2.com/products/babelforce/reviews)
  - [Boomi](https://www.g2.com/products/boomi/reviews)
  - [BusWhere For Schools](https://www.g2.com/products/buswhere-for-schools/reviews)
  - [Car IQ Pay](https://www.g2.com/products/car-iq-pay/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [Cetaris](https://www.g2.com/products/cetaris/reviews)
  - [Clue Insights](https://www.g2.com/products/clue-insights/reviews)
  - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews)
  - [Comdata](https://www.g2.com/products/comdata/reviews)
  - [ConnectPay by Comdata](https://www.g2.com/products/connectpay-by-comdata/reviews)
  - [CoPilot GPS](https://www.g2.com/products/copilot-gps/reviews)
  - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews)
  - [Corpay One](https://www.g2.com/products/corpay-one/reviews)
  - [CRO Suite](https://www.g2.com/products/cro-suite/reviews)
  - [Datatruck](https://www.g2.com/products/datatruck/reviews)
  - [DDI System](https://www.g2.com/products/ddi-system/reviews)
  - [Degama Trucking Software](https://www.g2.com/products/degama-trucking-software/reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews)
  - [Digital Personnel File](https://www.g2.com/products/digital-personnel-file/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [Driver Pulse by Tenstreet](https://www.g2.com/products/driver-pulse-by-tenstreet/reviews)
  - [EagleEye365](https://www.g2.com/products/eagleeye365/reviews)
  - [EBIS Software](https://www.g2.com/products/ebis-software/reviews)
  - [Edenred Pay](https://www.g2.com/products/edenred-pay/reviews)
  - [Element](https://www.g2.com/products/element-io/reviews)
  - [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews)
  - [eMaint](https://www.g2.com/products/emaint/reviews)
  - [Encompass](https://www.g2.com/products/encompass/reviews)
  - [EnSight Plus](https://www.g2.com/products/ensight-plus/reviews)
  - [Epic](https://www.g2.com/products/epic/reviews)
  - [Epicor BisTrack](https://www.g2.com/products/epicor-bistrack/reviews)
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews)
  - [eWorkOrders CMMS](https://www.g2.com/products/eworkorders-cmms/reviews)
  - [FarEye](https://www.g2.com/products/fareye/reviews)
  - [Fleetio](https://www.g2.com/products/fleetio/reviews)
  - [Fleet Maintenance Pro](https://www.g2.com/products/fleet-maintenance-pro/reviews)
  - [Fleetpal](https://www.g2.com/products/fleetpal/reviews)
  - [Fleetrock](https://www.g2.com/products/fleetrock/reviews)
  - [FleetView](https://www.g2.com/products/fleetview/reviews)
  - [FleetWatcher](https://www.g2.com/products/fleetwatcher/reviews)
  - [Fleetworthy Toll Management](https://www.g2.com/products/fleetworthy-toll-management/reviews)
  - [FourKites](https://www.g2.com/products/fourkites/reviews)
  - [Fuel Filling Digitization Solution](https://www.g2.com/products/fuel-filling-digitization-solution/reviews)
  - [Fullbay](https://www.g2.com/products/fullbay/reviews)
  - [FuseSign](https://www.g2.com/products/fusesign/reviews)
  - [Geo by Geoworkforce](https://www.g2.com/products/geo-by-geoworkforce/reviews)
  - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HCSS](https://www.g2.com/products/hcss/reviews)
  - [HG Insights](https://www.g2.com/products/hg-insights/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews)
  - [Idelic Safety Suite](https://www.g2.com/products/idelic-safety-suite/reviews)
  - [Internal](https://www.g2.com/products/internal/reviews)
  - [iRent](https://www.g2.com/products/irent/reviews)
  - [John Deere AI](https://www.g2.com/products/john-deere-ai/reviews)
  - [K2](https://www.g2.com/products/k2/reviews)
  - [Kaleris TMS](https://www.g2.com/products/kaleris-tms/reviews)
  - [Kronos Cloud](https://www.g2.com/products/kronos-cloud/reviews)
  - [LifeSaver for Fleets](https://www.g2.com/products/lifesaver-for-fleets/reviews)
  - [LoadMaster](https://www.g2.com/products/loadmaster/reviews)
  - [LoadStop](https://www.g2.com/products/loadstop/reviews)
  - [LSP OTM](https://www.g2.com/products/lsp-otm/reviews)
  - [Lytx](https://www.g2.com/products/lytx/reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews)
  - [MC | LMS](https://www.g2.com/products/mc-lms/reviews)
  - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [MIR-RT](https://www.g2.com/products/mir-rt/reviews)
  - [Mitti (by SafetyCulture)](https://www.g2.com/products/safetyculturehq/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [MoversSuite](https://www.g2.com/products/moverssuite/reviews)
  - [Navigation](https://www.g2.com/products/navigation/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [NexGen FMS](https://www.g2.com/products/nexgen-fms/reviews)
  - [OASIS](https://www.g2.com/products/vroc-oasis/reviews)
  - [ObjectBox](https://www.g2.com/products/objectbox/reviews)
  - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews)
  - [ObjectRocket for MongoDB](https://www.g2.com/products/objectrocket-for-mongodb/reviews)
  - [Octave Attune EAM](https://www.g2.com/products/octave-octave-attune-eam/reviews)
  - [Omnitracs Sylectus](https://www.g2.com/products/omnitracs-sylectus/reviews)
  - [OneCal](https://www.g2.com/products/onecal/reviews)
  - [Onfleet](https://www.g2.com/products/onfleet/reviews)
  - [other vertical industry](https://www.g2.com/products/other-vertical-industry/reviews)
  - [Overdrive](https://www.g2.com/products/overdrive-sg-overdrive/reviews)
  - [Paragon](https://www.g2.com/products/useparagon/reviews)
  - [Passio](https://www.g2.com/products/passio/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PCS](https://www.g2.com/products/pcs-solutions-pcs/reviews)
  - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews)
  - [Penske](https://www.g2.com/products/penske/reviews)
  - [Point of Rental](https://www.g2.com/products/point-of-rental/reviews)
  - [PortPro](https://www.g2.com/products/portpro/reviews)
  - [PowerPRO](https://www.g2.com/products/powerpro/reviews)
  - [PrePass](https://www.g2.com/products/prepass/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [ProMiles Fuel Management](https://www.g2.com/products/promiles-fuel-management/reviews)
  - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [QuickManage™](https://www.g2.com/products/quickmanage/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [REIkit House Flipping Software](https://www.g2.com/products/reikit-house-flipping-software/reviews)
  - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews)
  - [Rose Rocket](https://www.g2.com/products/rose-rocket/reviews)
  - [Routefinder Pro](https://www.g2.com/products/routefinder-pro/reviews)
  - [RTA Fleet360](https://www.g2.com/products/rta-fleet360/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [SambaSafety](https://www.g2.com/products/sambasafety/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SEON](https://www.g2.com/products/seon/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ServiceTrade](https://www.g2.com/products/servicetrade/reviews)
  - [SkyBitz InSight](https://www.g2.com/products/skybitz-insight/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SmartDrive Systems](https://www.g2.com/products/smartdrive-systems/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solera](https://www.g2.com/products/solera/reviews)
  - [Strategy One (formerly MicroStrategy ONE)](https://www.g2.com/products/strategy-one-formerly-microstrategy-one/reviews)
  - [Telematics GPS](https://www.g2.com/products/telematics-gps/reviews)
  - [TelematicsVO](https://www.g2.com/products/telematicsvo/reviews)
  - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews)
  - [The Walking GM](https://www.g2.com/products/the-walking-gm/reviews)
  - [Toro TMS](https://www.g2.com/products/toro-tms/reviews)
  - [Towbook Management Software](https://www.g2.com/products/towbook-management-software/reviews)
  - [Tracx TMS](https://www.g2.com/products/tracxtms-tracx-tms/reviews)
  - [Transloc](https://www.g2.com/products/transloc/reviews)
  - [TransPlus](https://www.g2.com/products/transplus/reviews)
  - [Tranzactor](https://www.g2.com/products/tranzactor/reviews)
  - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews)
  - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews)
  - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews)
  - [Truckbase](https://www.g2.com/products/truckbase/reviews)
  - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews)
  - [TruckRight](https://www.g2.com/products/truckright/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews)
  - [Vermeer](https://www.g2.com/products/vermeer/reviews)
  - [Visual Studio](https://www.g2.com/products/visual-studio/reviews)
  - [VOYAGER](https://www.g2.com/products/datablaze-voyager/reviews)
  - [Voyager](https://www.g2.com/products/voyager/reviews)
  - [Waypoint](https://www.g2.com/products/waypoint/reviews)
  - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews)
  - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Yeti Software](https://www.g2.com/products/yeti-software/reviews)
  - [Zello](https://www.g2.com/products/zello/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zonar](https://www.g2.com/products/zonar/reviews)

## Samsara Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking
- Tire Management
- Inspection Management
- Dispatch Management
- Work Order Management
- Employee Management
- Order Management
- Inventory Management
- Driver Management
- Document Management
- Compliance Management
- Transportation Management
- Maintenance Management
- Mileage Tracking
- Records Management
- Violation Tracking

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking
- Alerts/Notifications

**Records Management**
- Dispatch records
- Truck maintenance records
- Driver pay records
- Mileage reports
- IFTA reports
- Fuel management reports
- Driver analytics
- Vehicle Management
- Safety Management
- Compliance Management
- Inventory Management
- Dispatch Management
- Shipping Management
- Claims Management
- Invoice Management
- Driver Management
- Maintenance Management
- Work Order Management
- Transportation Management
- Employee Management
- Order Management
- Customizable Reports

**Reporting**
- Expense reporting
- Fuel reports
- Vehicle reporting
- Service costs
- Customizable Reports
- Historical Reporting

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access
- Mobile Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior
- Cost Tracking
- Delivery Tracking
- Status Tracking
- Asset Tracking
- Expense Tracking

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking
- Funding Source Tracking
- Inventory Tracking
- IT Asset Tracking
- Returns Tracking
- Equipment Tracking
- Check-in/Check-out
- Delivery Tracking
- Mobile Time Tracking
- Fuel Tracking
- Vehicle Tracking
- Status Tracking
- Multi-Location

**Accounting**
- Billing & Invoicing
- Payroll
- Accounts Receivable/Accounts Payable

**Task Alerts**
- Preventive Maintenance
- Mileage reminders
- Notifications
- Mobile Alerts
- Equipment Maintenance

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Order Management**
- Order processing
- LTL orders

**Planning**
- Calendar
- Maintenance priority
- Scheduling
- Task Scheduling
- Maintenance Scheduling

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Additional Functionality**
- Compliance Management
- Work Order Management
- AI Copilot
- Third-Party Integrations
- Reminders
- Activity Dashboard
- Document Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Asset Assignment
- Asset Kitting
- Audit Management
- Barcoding/RFID
- Mobile Access
- Digital Signature
- User Management
- Shipping Management
- Asset Lifecycle Management
- QR Codes
- Reservations Management
- Maintenance Management
- Customizable Fields
- Billing & Provisioning
- Reporting/Analytics
- Customizable Reports
- GPS
- Software License Management
- Audit Trail
- Tagging
- Search/Filter
- Historical Reporting
- Contract/License Management
- Customizable Forms
- Purchase Order Management
- Data Import/Export
- Disposal Management
- Generative AI
- Maintenance Scheduling
- Complaint Monitoring
- Fixed Asset Management
- Calendar Management
- API
- Workflow Management
- Depreciation Management
- Dispatch Management
- Territory Management
- Routing
- Performance Metrics
- Order Management
- Route Optimization
- Geolocation
- Driver Management
- Scheduling
- Real-Time Updates
- Real-Time Monitoring
- Geofencing
- Real-Time Notifications
- Transportation Management
- GIS Integration
- Geographic Maps
- Real-Time Reporting
- Employee Management
- AI/Machine Learning

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Routing and Dispatch**
- Truck routing
- Load planning & dispatch
- Delivery Tracking
- Status Tracking
- Activity Tracking
- Mileage Tracking
- Location Tracking
- Shipment Tracking

**Work Orders**
- Approval and Rejection
- Automatic service records
- Shop communication
- Inspection

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Parts Management
- Repair Tracking
- AI Copilot
- Monitoring
- Generative AI
- Warranty Tracking
- Tire Management
- Work Order Management
- Vehicle Information
- Third-Party Integrations
- Real-Time Monitoring
- Inspection Management
- Fuel Tracking
- Service History
- Accounting Integration
- API
- Reporting/Analytics
- Inventory Management
- Multi-Location
- Cost Tracking
- Activity Tracking
- Document Management
- Job Management

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Agentic AI - Trucking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Geolocation
- Automated Scheduling
- Scheduling
- Driver Settlements
- Fuel Management
- Real-Time Monitoring
- Route Optimization
- AI Copilot
- Task Scheduling
- Real-Time Reporting
- Contact Database
- Trip Logs
- Activity Dashboard
- Reporting & Statistics
- Real-Time Notifications
- API
- Quotes/Estimates
- Maintenance Scheduling
- GPS
- Accounting
- Generative AI
- Geographic Maps
- Monitoring
- Load Optimization

**Generative AI - Fleet Management**
- Text Summarization

**Additional Functionality**
- Geographic Maps
- GPS
- Generative AI
- Routing
- Data Import/Export
- Third-Party Integrations
- AI Copilot
- Access Controls/Permissions
- Predictive Analytics
- Incident Reporting
- Automated Scheduling
- Route History
- Billing & Invoicing
- Alerts/Notifications
- Customer Database
- API
- Reporting & Statistics
- Activity Dashboard
- Real-Time Monitoring
- Motor Pool
- VIN Lookup
- Mobile Alerts
- Search/Filter
- Monitoring
- Scheduling
- Email Alerts
- Maintenance Scheduling
- Performance Metrics
- Real-Time Data
- For Pilots
- Audit Trail
- Trip Logs
- Real-Time Notifications

## Top Samsara Alternatives
  - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,228 reviews)
  - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews)
  - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (211 reviews)