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AP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

2/21/2017

"Thank you! If you have any text in an unknown language that needs translation, please provide it, and I'll assist you with the translation."

3.5/5

What do you like best about Salsify PXM?

Upload format, auto catalogs, syndicate content Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Examples of how to integrate with WordPress and other CMS. Review collected by and hosted on G2.com.

IF

Verified User in Food Production

Enterprise (> 1000 emp.)

2/16/2017

"Project Manager, Data Management"

4.5/5

What do you like best about Salsify PXM?

The expertise in the team. The team is very professional and the Account Mgr is always available. They always give you an immediate response in aiding solution management Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

That they don't manage an International datapool Review collected by and hosted on G2.com.

RL

Robert L.

Vice President of Consumer Engagement (eCommerce + Digital + Consumer Care)

Consumer Goods

Enterprise (> 1000 emp.)

1/21/2016

"Small bark, big bite"

4/5

What do you like best about Salsify PXM?

Flexibility. If you've ever used a PIM where you couldn't add a field yourself, Salsify is a dream. We also like the fact that even though we're not their largest client, they listen to our feature enhancement ideas and actually build them into the product. Having some workflow built-in is a really nice bonus as well. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

I would love to have Salsify move into the Channel Advisor/ Solid Commerce space with many more online marketplace integrations. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

Consider the fact that the founders of Salsify (& some other key employees) are former Endeca employees. Their company was acquired by Oracle in 2011. The caveat here is that I hope Oracle doesn't acquire Salsify as well. I'd hate to see my monthly fees skyrocket to support all that overhead. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

We had major issues pulling product information out of JD Edwards (major 3rd party integrator costs, etc) so instead of doing an integration every time we have a new place to send product info, we did ONE integration with Salsify. Since then, it's amazingly simple to add new retailers, power our brand website catalogs, etc. Review collected by and hosted on G2.com.

GB

Garrett B.

Director of Ecommerce

Pharmaceuticals

Mid-Market (51-1000 emp.)

1/20/2016

"Make managing content efficient"

5/5

What do you like best about Salsify PXM?

Salsify is easy to use and extremely easy to update. I had used multiple product management solutions in the past that can't even compare to the wonders of Salsify. Updating content is as simple as a few clicks of a mouse. Their importing function is not only useful, it saves me hours of manual labor or individually updating products. Their export feature allows me to publish my content into whatever template I want. Working with 20+ retailers, we used to manually enter data and text into each cell on long spreadsheets. Now - it really is as simple as clicking one button. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Having worked with Salsify for over 2 years, I have seen their speed to action requests I make. In the past it was their interface that needed touching up - two months after I made my recommendation, the interface was updated and looks amazing. I had an issue with how the tasks were being organized, weeks later the problem was fixed. Right now - I recently asked for more category level housing of images. This is something that currently can be done, but it's a round about way to do so. Since talking with them, they already have their team working on a solution and have put it on their road map for the year. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

I helped launch this solution in two large CPG's. I know the challenges that persist with product catalogs and PIMs. This solution is worth it. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Product setups at retailers. Product maintenance at retailers. Direct feeds of content into Google Manufacturing Center. Direct feeds of content into multiple retailers including Walmart, Jet, Target and others. Salsify has become a central repository for our company. Brand teams and marketing teams can easily access all information about their products in one spot. Sales teams use the customer facing catalogs to present new products to retailers - showing videos and multiple images of our new products. Overall Salsify has solved multiple problems for us and it can for you too. Review collected by and hosted on G2.com.

KB

Karissa B.

Online Sales Coordinator

Wholesale

Mid-Market (51-1000 emp.)

1/20/2016

"Effective database management software that streamlines publishing to online retailer websites."

5/5

What do you like best about Salsify PXM?

Salsify has many beneficial features including a user friendly interface, detailed FAQ/training pages, and attentive customer support agents. Our customer support agent met with us as often as needed and answered any questions we had promptly and thoroughly. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

There is not a lot to dislike about using Salsify to manage information and digital assets. The learning process can be time consuming, but the customer agent will meet with you as often as you need to feel comfortable with the software. There is also some "coding" that is applied to channels and publishing; I would have like to get more training and information on this before our main agent sent us over to their account management team. Filtering could also use some work. There are times when I want to create a list of certain part numbers that are not related in any manner. You CAN achieve this by creating a list and adding them to the list one-by-one via the product listings, but this is time consuming and efficiency is what we are after. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

I would recommend trying the trial phase, attending seminars, and talking to a representative about what you would like the software to do to see if this product is right for you. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

We were looking for an effective way to manage our product information and digital assets. As we began to expand into more than a couple large retailer sites, we needed a way to effectively take this information and have a publishing sheet generated rather than doing this for each individual retailer. Thus far Salsify has helped with our efficiency issues a great deal. We are still in the learning phase and hope to use Salsify to its full potential by summer 2016. There is a lot to utilize! Review collected by and hosted on G2.com.

Response from Lee Feigenbaum of Salsify PXM

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Hi Karissa,

Thanks for your review! We often offer continued trainings for customers even after they are on-boarded to Salsify. We will reach out to coordinate some sessions to help you and your team.

Also, I wanted to make sure you know that you can add parts to a list in bulk, so you don't have to do it one by one. To learn more, please search for "Bulk Add" in our help article on working with product lists: http://help.salsify.com/article/164-managing-existing-lists-of-products

JG

Jeremy G.

Director of Digital Marketing

Sporting Goods

Mid-Market (51-1000 emp.)

1/26/2016

"Superior Product Content Management Tool "

5/5

What do you like best about Salsify PXM?

The team at Salsify is second to none. The on-boarding process was smooth and the platform is quite intuitive. This allowed my team to quickly utilize all of Salsify's digital asset management features, and, in turn, deliver more value to our own business partners and customers. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

There is very little I do not like about Salsify. Perhaps, there could be a few more options in terms of how long an emailed download link remains active, but that is really reaching for something to improve. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

Spending time on the front end organizing assets and information is a great time saver during implementation. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

With Salsify we have been able to deliver product assets to distributor partners and customers around the globe. The platform is intuitive [easy to learn], and since implementation my team has seen a significant decline in the number of requests for product information and digital assets. Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

2/16/2017

"Salsify is great!"

5/5

What do you like best about Salsify PXM?

It makes product content management easy and also provides great resources. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

I can't think of anything I dislike about Salsify... Review collected by and hosted on G2.com.

AM

Adam M.

Vice President, e-Commerce

Mid-Market (51-1000 emp.)

1/26/2016

"Good platform with extensive tools and support"

4/5

What do you like best about Salsify PXM?

My favorite aspect of Salsify is the ability to quickly see what information is missing from a given product. The image tools are also very powerful. Salsify devs are constantly working on the features that are likely to be used by our company and they often anticipate needs. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The tools available for indicating relationships between products are lacking. It would be really nice to define reciprocal relationships without having to set the attribute every time.

There are some UI quirks, particularly when choosing the display order of attributes. These issues are known to the Salsify dev team, and I trust they will be fixed before long. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Knowing what products are listed on which selling platforms is a huge benefit. Because our team is spread out over several locations, it helps reduce the redundancy of emailed spreadsheets.

Although this is not our company's primary Digital Asset Management platform, it does serve as my team's main source for asset management. We anticipate additional benefits realized after adding workflow management. Review collected by and hosted on G2.com.

JS

Jocelyn S.

E-Commerce Sales Manager

Consumer Goods

Enterprise (> 1000 emp.)

1/26/2016

"Salsify in Home Textiles"

3.5/5

What do you like best about Salsify PXM?

Salsify has significantly cut down on time spent for administrative tasks, such as naming individual images or filling out lengthy customer product set-up forms, allowing me to focus my efforts on sales strategy. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

There are quite a few updates given by the customers to their templates, and it seems like there's a lot of maintenance on our side to code the sheets correctly for salsify to input the correct information. Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

Be prepared to have a team that can work with salsify in getting everything set-up - that seems to be the biggest hurdle in getting things started. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Speed to market is the biggest problem that salsify has solved. In fashion bedding, we have a lot of sku turnover, so it's essential that we can keep up with the new products we're adding to site. We're also capturing more sales due to increasing the speed and efficiency of getting our products up on customer's sites. Review collected by and hosted on G2.com.

SE

Stephanie E.

Manager of Sales Experience and Operations

Sporting Goods

Mid-Market (51-1000 emp.)

1/20/2016

"Effective for PIM but you still must be buttoned up internally to be able to feed the information"

4/5

What do you like best about Salsify PXM?

- The people are great to work with and open to ideas.

- The front facing catalogs are modern and easy to view

- The ability to load thousands of records quickly is impressive.

Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

- Wish there was matrix style viewing for parent / child

- Need for more options of extracting data (Spec data, multiple sell sheets, etc)

- Wish for more help and suggestions on how to fix company processes based on other feedback from other vendors

- Would like more metrics on usability

- Unique log in / password has become a big topic of conversation for end users Review collected by and hosted on G2.com.

Recommendations to others considering Salsify PXM:

Be sure that you have a good solid process internally and value the data inside your ERP. Review collected by and hosted on G2.com.

What problems is Salsify PXM solving and how is that benefiting you?

Currently solving processes around all product data management. Where should it live and who owns what? We are also solving customer set up form speed. Currently serving as a bridge until we have a B2B site for customers. Useful as image extract for customers. Review collected by and hosted on G2.com.