# Best AI Sales Assistant Software for Small Business *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)* Products classified in the overall AI Sales Assistant category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Sales Assistant to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Sales Assistant category. In addition to qualifying for inclusion in the AI Sales Assistant Software category, to qualify for inclusion in the Small Business AI Sales Assistant Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many AI Sales Assistant Software Products Does G2 Track? **Total Products under this Category:** 653 ### Category Stats (May 2026) - **Average Rating**: 4.61/5 (↓0.01 vs Apr 2026) - **New Reviews This Quarter**: 602 - **Buyer Segments**: Small-Business 46% │ Mid-Market 39% │ Enterprise 14% - **Top Trending Product**: Trellus - Real-time cold call AI assistant (+0.125) *Last updated: May 18, 2026* ## How Does G2 Rank AI Sales Assistant Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 172,100+ Authentic Reviews - 653+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top AI Sales Assistant Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,602 reviews) | CRM-native AI inside Salesforce workflows | "[Agentforce Sales: All-in-One CRM, Automation, and AI That Boosts Sales Efficiency](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12829240)" | | 2 | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5.0 (6,467 reviews) | Revenue intelligence anchored in call analysis | "[Reliable Call Transcripts That Make Follow-Ups Faster and More Consistent](https://www.g2.com/survey_responses/gong-review-12853224)" | | 3 | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5.0 (13,196 reviews) | Structured sales workflows tied to native CRM | "[All-in-One Client Lifecycle Management in HubSpot Sales Hub](https://www.g2.com/survey_responses/hubspot-sales-hub-review-12836425)" | | 4 | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5.0 (4,153 reviews) | Multi-channel sales engagement with cadences | "[Easy-to-Use Cadences and Automation That Boost SDR Efficiency](https://www.g2.com/survey_responses/salesloft-review-12625459)" | | 5 | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5.0 (9,324 reviews) | Combined data and engagement platform for outbound | "[Best value B2B prospecting tool on the market today](https://www.g2.com/survey_responses/apollo-io-review-12700971)" | | 6 | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5.0 (6,799 reviews) | Accurate AI meeting summaries with effortless setup | "[Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries](https://www.g2.com/survey_responses/fathom-review-12034572)" | | 7 | [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) | 4.5/5.0 (8,861 reviews) | Enterprise B2B contact data with AI sales workspace | "[Accurate Data and Powerful Prospecting That Streamlines Lead Generation](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12606207)" | | 8 | [Qualified](https://www.g2.com/products/qualified/reviews) | 4.9/5.0 (1,468 reviews) | AI SDR for inbound pipeline from website visitors | "[Qualified turns our high-intent website traffic into real pipeline](https://www.g2.com/survey_responses/qualified-review-12724502)" | | 9 | [B2B Rocket](https://www.g2.com/products/b2b-rocket/reviews) | 4.8/5.0 (293 reviews) | AI BDR agents for high-volume B2B outbound | "[Clean, Intuitive AI Agent Management with Outstanding Customer Support](https://www.g2.com/survey_responses/b2b-rocket-review-12321268)" | | 10 | [Instantly](https://www.g2.com/products/instantly/reviews) | 4.8/5.0 (4,085 reviews) | Cold email outbound with built-in deliverability | "[Improving Communication Visibility During Supplier Coordination](https://www.g2.com/survey_responses/instantly-review-12812978)" | ## Which Type of AI Sales Assistant Software Tools Are You Looking For? - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) *(current)* - [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- **Sponsored** ### Alta | AI GTM System of Actions Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1389&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1318146&secure%5Bresource_id%5D=1389&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-sales-assistant&secure%5Btoken%5D=fa42a33b68250322d57737b6a52623defa9d35f4f317b59ae348abd097eb83f3&secure%5Burl%5D=https%3A%2F%2Fwww.altahq.com%2F%3Futm_campaign%3DOnline%2520Communities%26utm_source%3Dg2_paid%26utm_medium%3Dai_sales_assistant&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing AI Sales Assistant Software Software ### What do AI sales assistants do? When I describe AI sales assistants, I explain them as tools that manage outreach, follow-ups, research, and day-to-day sales communication without requiring manual intervention for every step. They can draft emails, analyze intent, prioritize leads, summarize calls, and nudge prospects at the right time. ### Why do businesses use an AI sales assistant? For sales teams, I’ve seen the biggest challenge is the time lost to routine tasks: writing emails, updating records, scheduling meetings, or sorting through notes. AI sales assistants take on that workload and bring more consistency to the outreach process, especially when teams grow or pipelines get crowded. From the G2 reviewer patterns I’ve browsed through, several benefits surface, such as: - Many users report that automated follow-ups significantly reduce leakage in their pipelines. - Reviewers highlight message personalization tools that adapt tone and content to each prospect. - People appreciate call summaries and action extraction, which eliminate hours of manual note-taking. - Several point out that lead scoring and prioritization help them focus on accounts with higher potential. These shared observations show how AI assistants help teams stay organized and maintain strong engagement with prospects. ### Who uses AI sales assistants primarily? On scanning G2 user database, I saw a wide range of teams adopt these tools depending on their sales model: - **SDRs and BDRs** rely on assistants for outbound messaging sequences. - **AEs** use them for meeting prep, summary extraction, and deal tracking. - **Revenue operations teams** standardize workflows and reduce administrative friction. - **Founders and small business owners** needing sales execution without a large team. Each group benefits differently, but all value the assistant’s ability to maintain timely and consistent communication. ### What types of AI sales assistants should I consider? As I analyze the capabilities mentioned in G2 reviews, these tools often fall into distinct types based on what teams need most. - **Outbound-focused assistants** specializing in automated outreach and email generation. - **Conversational intelligence platforms** that handle call summarization, coaching insights, and meeting preparation. - **Pipeline assistants** centered on CRM updates, task automation, and deal reminders. - **Full-cycle sales assistants** that combine outreach, research, conversation analysis, and workflow automation. The right type depends on whether your team prioritizes prospecting, meeting execution, or deal management. ### What are the core features to look for in AI sales assistants? From the G2 patterns I’ve studied, several capabilities consistently define strong platforms: - **Automated outreach** that generates and schedules personalized messages. - **Real-time call analysis** that captures next steps and extracts important details. - **Lead and account insights** powered by data enrichment or intent signals. - **Workflow automation** that handles CRM updates, task creation, and reminders. - **Multi-channel support** across email, chat, voice, and video tools. - **Integrations** with CRMs, support platforms, calendaring systems, and sales engagement tools. These features help ensure the assistant supports the entire sales cycle, not just isolated tasks. ### What trends are shaping AI sales assistants right now? I’ve followed quite a few updates in this space, and the following shifts are becoming more common: - **Context-aware email generation** that adapts to deal stage and prior conversations. - **Live call coaching** powered by real-time transcription and objection detection. - **Automated research** that prepares account summaries and talk tracks before meetings. - **Stronger CRM synchronization** , keeping systems updated without manual input. These developments point to a future where assistants handle more of the execution while reps focus on strategy and relationship building. ### How should I choose an AI sales assistant? For me, the right choice depends on your sales motion, team size, and the systems you already rely on. When a platform fits naturally into your workflow and reliably handles repetitive tasks, it becomes a quiet but powerful driver of sales productivity. ### What are the core features to look for in AI sales assistant software? From the review patterns I evaluated, the most useful features include: - AI-generated personalization that pulls from current company and prospect context. - Multi-channel sequencing across email, LinkedIn, voice, and SMS with reply-aware logic. - Intent detection from website visits, third-party signals, and engagement history. - Deal scoring tied to historical win patterns rather than generic firmographics. - CRM-native integration so updates flow back to Salesforce or HubSpot without manual logging. - Coaching and call-summary features that turn every conversation into a learning artifact. ### What does AI sales assistant software do? I describe AI sales assistants as systems that automate the research, outreach, and follow-up work that used to consume most of a salesperson's day. They generate personalized messages, identify intent signals, score opportunities, and surface next-best actions inside or alongside the CRM. From what I see across reviewer accounts, these tools sit between the prospect database and the rep, doing the heavy lifting on context, sequencing, and timing so reps can focus on the conversations that close deals. ### Why do businesses use AI sales assistant software? When I reviewed sentiment in this category, the consistent driver was throughput. Sales teams cannot manually research, write, and follow up at the volume modern pipelines require. Reps spend hours on logistics for every hour they spend selling, and AI assistants are how teams reverse that ratio. In my evaluation of user experiences, I found the core benefits are: - Reviewers describe AI-drafted emails and LinkedIn messages that sound personal because they pull from real research, not generic templates. - Many appreciate website visitor de-anonymization and intent signals that flag accounts already showing interest. - Users mention pre-call summaries and next-step recommendations that compress prep work from twenty minutes to two. - Several point to deal scoring and forecast accuracy as a way for sales managers to coach against real patterns rather than gut feel. ### Who uses AI sales assistant software primarily? After analyzing reviewer profiles, I found these tools serve every layer of a sales organization: - **SDRs and BDRs** rely on AI for prospecting, sequence personalization, and reply detection. - **Account executives** use deal scoring, account research, and follow-up drafting to manage larger books. - **Sales managers** use forecasting and pipeline visibility to coach reps and call deals with more confidence. - **Revenue operations teams** configure data flows, signals, and automation rules so the AI works against clean inputs. ### What types of AI sales assistant software should I consider? After examining how users characterize these platforms, I categorize AI sales assistants into a few distinct forms: - **Outbound engagement platforms** centered on multi-channel sequences, AI personalization, and reply handling. - **Intent and signal platforms** that identify accounts visiting your site, hiring for relevant roles, or engaging with competitors. - **Conversational AI agents** that handle voice or chat interactions on the rep's behalf. - **CRM-native AI layers** embedded in Salesforce, HubSpot, or similar platforms to extend forecasting, summarization, and recommendations. The right fit depends on whether your priority is volume, signal quality, conversation handling, or CRM unification. ### What trends are shaping AI sales assistant software right now? When I look at what's currently being discussed by reviewers, I observe several significant trends: - **Agentic workflows** are letting AI take actions like booking meetings, updating deals, and triggering follow-ups, not just suggesting them. - **Voice AI quality** has matured noticeably, with reviewers describing natural-sounding outbound calls and discovery agents that handle real conversations. - **Token and credit-based pricing** is drawing more scrutiny, with reviewers describing usage running out faster than they expected mid-campaign. - **Speed-to-lead** has become a category-defining metric, with website-visitor signals feeding outreach within minutes rather than hours. - **Conversation intelligence** is increasingly bundled into the same workflow as outreach, so coaching and prospecting share one platform. ### How should I choose AI sales assistant software? For me, the strongest AI sales tools are the ones that read clean data, write messages worth reading, and update the CRM without nagging reps. When research, outreach, and forecasting share one workflow, AI sales assistants stop being another tab and start operating as a real teammate. --- ## What Are the Top-Rated AI Sales Assistant Software Products in 2026? ### 1. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 13,196 **Why buyers love it?:** The clarity of HubSpot Sales Hub's structure and how integrations make information easy to find showed up repeatedly during my examination of user sentiment. Reviewers value how sections are intuitive so context does not get lost and how cleanly it connects to other tools in the workflow. A few users mention that lower-tier plans limit customization and that pricing climbs with scale. It comes through as a strong fit for sales teams that want CRM, prospecting, and engagement living in the same workspace. ### What Do G2 Reviewers Say About HubSpot Sales Hub? *AI-generated summary from verified user reviews* **Pros:** - Users find HubSpot Sales Hub **easy to use** , with great tools that simplify customer management and support. - Users value the **user-friendly automation features** of HubSpot Sales Hub, enhancing efficiency and streamlining sales processes. - Users admire the **helpful product support** from HubSpot Sales Hub, enhancing their overall experience and productivity. - Users value the **intuitive lead management** of HubSpot Sales Hub, which streamlines lead tracking and workflow automation. - Users value the **intuitive design** of HubSpot Sales Hub, making it easy to navigate and manage sales information. **Cons:** - Users find the **missing features** in HubSpot Sales Hub limit its effectiveness and ease of use. - Users find the **limited features** of HubSpot Sales Hub frustrating, with basic functionalities and complicated forecasts. - Users find the **learning curve steep** with HubSpot Sales Hub, particularly due to its complex features and UI. - Users find HubSpot Sales Hub to be **expensive** , especially when scaling or needing advanced features. - Users find the **limited customization** of HubSpot Sales Hub restricts their ability to tailor the tool to specific needs. #### Key Features - Performance and Reliability - Quote & Order Management - Campaign Management - Call Center Features - Data Import & Export Tools #### What Are Recent G2 Reviews of HubSpot Sales Hub? **"[All-in-One Client Lifecycle Management in HubSpot Sales Hub](https://www.g2.com/survey_responses/hubspot-sales-hub-review-12836425)"** **Rating:** 5.0/5.0 stars *— Margarita C.* [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-12836425) --- **"[All-in-One, Intuitive Sales Platform with Powerful Automation and Integrations](https://www.g2.com/survey_responses/hubspot-sales-hub-review-12801170)"** **Rating:** 5.0/5.0 stars *— Feras T.* [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-12801170) --- #### What Are G2 Users Discussing About HubSpot Sales Hub? - [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments - [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments - [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments ### 2. [Fathom](https://www.g2.com/products/fathom-video/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 6,799 **Why buyers love it?:** Fathom consistently emerged from my assessment of G2 feedback as a reliable meeting assistant that captures summaries, action items, and call highlights without demanding much from the host. Reviewers value the move to bot-less capture for client-facing calls and the speed of CRM-ready notes. A few users mention occasional transcription inaccuracies and feature gaps versus heavier conversation-intelligence platforms. It comes through as the meeting tool of choice for individual reps, customer success teams, and small organizations. ### What Do G2 Reviewers Say About Fathom? *AI-generated summary from verified user reviews* **Pros:** - Users love the **Ask Fathom AI feature** for its ability to enhance personal development and improve meeting productivity. - Users praise Fathom's **exceptional accuracy** in transcripts and meeting summaries, enhancing efficiency in post-meeting tasks. - Users value Fathom for its **excellent note-taking capabilities** , enhancing focus during meetings and organization of discussions. - Users love the **ease of use** of Fathom, finding the interface straightforward and features intuitive for meetings. - Users love how Fathom's **automatic note-taking** enhances productivity and makes referencing easy during meetings. **Cons:** - Users are frustrated with Fathom’s **presence as a meeting participant** , complicating reporting and information tracking. - Users have faced **recording issues** with Fathom, particularly with unexpected recordings and glitches when reinstating them. - Users find the **lack of manual data entry options** frustrating, impacting call attribution and report accuracy. - Users experience **call issues** such as auto-joining and reporting problems, complicating their overall interaction with Fathom. - Users express frustration with **recording limitations** , as meetings often record automatically, complicating their ability to manage data. #### What Are Recent G2 Reviews of Fathom? **"[Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries](https://www.g2.com/survey_responses/fathom-review-12034572)"** **Rating:** 5.0/5.0 stars *— Paul M.* [Read full review](https://www.g2.com/survey_responses/fathom-review-12034572) --- **"[Fathom has helped to reduce my notetaking by so much.](https://www.g2.com/survey_responses/fathom-review-12509285)"** **Rating:** 5.0/5.0 stars *— Courtney B.* [Read full review](https://www.g2.com/survey_responses/fathom-review-12509285) --- ### 3. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,324 **Why buyers love it?:** A deep dive I conducted into Apollo.io's feedback on G2 consistently surfaced the value of its B2B contact data, multichannel sequences, and AI helpers that speed up research and follow-up writing. Users credit the LinkedIn and Google extensions for finding contacts and pushing them into sequences with HubSpot enrichment. Some reviewers mention data accuracy that varies by region and rate-limit nudges on the lower plans. It tends to fit individual reps and lean teams that want data and engagement under one roof. ### What Do G2 Reviewers Say About Apollo.io? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Apollo.io, making lead generation and CRM integration effortless and efficient. - Users value the **effective lead generation** capabilities of Apollo.io, enhancing their targeting and efficiency significantly. - Users appreciate the **extensive customization and search features** in Apollo.io, enhancing efficiency in data management. - Users appreciate the **comprehensive prospecting and outreach capabilities** of Apollo.io, simplifying the lead generation process significantly. - Users love how Apollo.io is a **time-saving platform** , consolidating tools for efficient outreach and email management. **Cons:** - Users experience **missing features** in Apollo.io, such as limited email templates and integration options, hindering productivity. - Users report **inaccurate data** in Apollo.io, with outdated emails and missing information causing frustration and inefficiencies. - Users find the **learning curve steep** , requiring time to grasp features and navigate the complex interface effectively. - Users experience **data inaccuracy** with Apollo.io, leading to outdated information and occasional verification needs for contacts. - Users express frustration with **limited features** , as many tools remain underutilized and require further learning to navigate effectively. #### What Are Recent G2 Reviews of Apollo.io? **"[Powerhouse Lead Generation with Deep Filtering and Reliable Automation](https://www.g2.com/survey_responses/apollo-io-review-12802584)"** **Rating:** 4.0/5.0 stars *— Al W.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-12802584) --- **"[Best value B2B prospecting tool on the market today](https://www.g2.com/survey_responses/apollo-io-review-12700971)"** **Rating:** 5.0/5.0 stars *— Praveen K.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-12700971) --- #### What Are G2 Users Discussing About Apollo.io? - [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 4 comments, 2 upvotes - [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote ### 4. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 24,602 **Why buyers love it?:** In my review of Agentforce Sales' G2 feedback, the value of automating repetitive sales tasks using AI inside the Salesforce platform stood out. Users credit the platform with handling lead qualification, follow-ups, and data entry so reps focus more on decision-making. Some reviewers mention setup complexity, a learning curve for admins, and pricing that scales quickly with seats and features. It tends to fit established Salesforce customers ready to layer agentic AI on top of existing CRM workflows. ### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Agentforce Sales, enjoying quick access to all customer information effortlessly. - Users love the **feature-rich capabilities** of Agentforce Sales, enhancing seller productivity and customer engagement. - Users praise **lead management capabilities** of Agentforce Sales, enhancing customer experience and team collaboration. - Users value the **extensive customization options** of Agentforce Sales, tailoring it effectively for unique business needs. - Users value the **extensive customizability** of Agentforce Sales, tailoring it effectively to meet diverse business needs. **Cons:** - Users find the **learning curve steep** due to complex configurations and difficulties in report building for newcomers. - Users find **Salesforce Sales Cloud overly complicated** and time-consuming to set up, especially for smaller teams. - Users find **missing features** like quoting for subscriptions and easy list creation hinder their efficiency in Agentforce Sales. - Users find that **limited features** hinder customization and reporting, requiring time and expertise for effective setup. - Users find the **pricing model prohibitive** , especially for smaller companies, affecting affordability and value perception. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **"[Agentforce Sales: All-in-One CRM, Automation, and AI That Boosts Sales Efficiency](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12829240)"** **Rating:** 5.0/5.0 stars *— Karthik K.* [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12829240) --- **"[“Agentforce Sales Simplified Our Workflow and Improved Team Efficiency”](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12851569)"** **Rating:** 4.5/5.0 stars *— Suraj K.* [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12851569) --- #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments ### 5. [B2B Rocket](https://www.g2.com/products/b2b-rocket/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 293 **Why buyers love it?:** I noticed B2B Rocket is consistently praised as an effective AI-driven sales automation tool for the B2B outbound process. Users credit the user-friendly interface, reliable performance, the ability to handle high-volume campaigns without slowdowns, and the responsive customer support team. A few reviewers note limitations in advanced customization, a steep learning curve for the AI features, and occasional delays in loading campaign data or in support response. It tends to fit small-business marketing and sales teams that want AI BDR agents handling lead generation, engagement, and conversion at scale. ### What Do G2 Reviewers Say About B2B Rocket? *AI-generated summary from verified user reviews* **Pros:** - Users value the **unlimited AI agents** of B2B Rocket, enabling 24/7 outreach with exceptional scalability and efficiency. - Users find B2B Rocket's **ease of use** exceptional, enhancing lead generation with its intuitive interface and responsive support. - Users value the **AI-driven lead generation** of B2B Rocket for its efficiency and time-saving capabilities. - Users value the **time-saving automation** of B2B Rocket, enhancing efficiency in lead generation and outreach processes. - Users appreciate the **always available and helpful customer support** that quickly resolves setup and technical issues. **Cons:** - Users warn of a **steep learning curve** for the analytics dashboard, requiring time and effort to master. - Users find the **limited customization** options in B2B Rocket restrict their ability to tailor complex workflows effectively. - Users find B2B Rocket to be **expensive** , particularly for solo VAs and small teams, impacting budget considerations. - Users find the **missing advanced features** of B2B Rocket limiting and hope for broader integration options. - Users find the **complexity of the analytics dashboard** challenging, especially for beginners needing simpler navigation. #### Key Features - Customer-facing Chatbot - Opportunity and Pipeline Management - Peformance Tracking - AI Text Generation - Autonomous Task Execution #### What Are Recent G2 Reviews of B2B Rocket? **"[Highly Intelligent AI Agents That Boost Productivity and Streamline Lead Qualification](https://www.g2.com/survey_responses/b2b-rocket-review-12313888)"** **Rating:** 5.0/5.0 stars *— Bill X.* [Read full review](https://www.g2.com/survey_responses/b2b-rocket-review-12313888) --- **"[Clean, Intuitive AI Agent Management with Outstanding Customer Support](https://www.g2.com/survey_responses/b2b-rocket-review-12321268)"** **Rating:** 5.0/5.0 stars *— Eurie jay P.* [Read full review](https://www.g2.com/survey_responses/b2b-rocket-review-12321268) --- ### 6. [Instantly](https://www.g2.com/products/instantly/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 4,085 **Why buyers love it?:** Instantly's unlimited-sending plans and built-in deliverability infrastructure serve as the daily pull for outbound teams, according to my read of G2 feedback. Users credit ease of use, responsive customer support, and time-saving features that let small teams run high-volume cold campaigns without juggling separate sending tools. A few reviewers mention pricing that climbs at scale and email management complexity once campaign volume grows. It tends to fit founders, agencies, and lean sales teams running cold email as a primary channel. ### What Do G2 Reviewers Say About Instantly? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **ease of use** with Instantly, appreciating its intuitive design and responsive support team. - Users rave about the **fantastic customer support** of Instantly, highlighting its fast and helpful responses to inquiries. - Users praise the **incredible customer support** of Instantly, highlighting prompt, helpful responses and effective issue resolution. - Users love the **effortless cold emailing** with Instantly, thanks to its organization features and high deliverability. - Users appreciate the **time-saving features** of Instantly, as it automates outreach and streamlines lead organization effectively. **Cons:** - Users note the **high pricing** structure limits access to powerful features, making it challenging for beginners. - Users express concerns over **missing features** , such as lacking auto DM tools and limited integration options. - Users experience frequent **email management issues** with campaigns failing to send and limited formatting options available. - Users struggle with the **steep learning curve** for setting up campaigns and navigating the confusing interface. - Users face **email issues** with limited formatting, complicated setup, and delays in sending to new leads. #### What Are Recent G2 Reviews of Instantly? **"[Improving Communication Visibility During Supplier Coordination](https://www.g2.com/survey_responses/instantly-review-12812978)"** **Rating:** 5.0/5.0 stars *— VINAY P.* [Read full review](https://www.g2.com/survey_responses/instantly-review-12812978) --- **"[Migration Support and Warmup Make Managing Dozens of Mailboxes Effortless](https://www.g2.com/survey_responses/instantly-review-12850941)"** **Rating:** 5.0/5.0 stars *— Brian Y.* [Read full review](https://www.g2.com/survey_responses/instantly-review-12850941) --- #### What Are G2 Users Discussing About Instantly? - [What is Instantly used for?](https://www.g2.com/discussions/what-is-instantly-used-for) - 9 comments, 2 upvotes ### 7. [Synthflow](https://www.g2.com/products/synthflow/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 **Product Description:** Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7. ### What Do G2 Reviewers Say About Synthflow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Synthflow, highlighting its user-friendly interface and seamless app integration. - Users find Synthflow's **setup ease** exceptional, praising its intuitive, no-code UI for quick deployment. - Users value the **easy integrations** of Synthflow, facilitating seamless API connections and smooth deployment processes. - Users value the **easy integrations** with platforms like Make.com and Zapier, enhancing their experience with Synthflow. - Users love the **easy setup** of Synthflow, enabling intuitive deployment and integration effortlessly. **Cons:** - Users find the **pricing significant** , which may limit accessibility and deter potential users from trying Synthflow. - Users find the **cost limitations** restrictive, with minimal trial minutes and steep pricing between plans. - Users find the **learning curve challenging** , suggesting a tutorial would enhance understanding of agents and workflows. - Users find the **missing features** of Synthflow, like voice config templates and access controls, frustrating and limiting. - Users desire **expanded customization options** and integrations in Synthflow to enhance their experience and collaboration. #### What Are Recent G2 Reviews of Synthflow? **"[Clean, Intuitive UI That Streamlined Our Workflows Fast](https://www.g2.com/survey_responses/synthflow-review-12621357)"** **Rating:** 5.0/5.0 stars *— Usman J.* [Read full review](https://www.g2.com/survey_responses/synthflow-review-12621357) --- **"[Impressive No-Code Voice Agent Builder with Natural-Sounding French Voice](https://www.g2.com/survey_responses/synthflow-review-12826676)"** **Rating:** 5.0/5.0 stars *— Adrian P.* [Read full review](https://www.g2.com/survey_responses/synthflow-review-12826676) --- ### 8. [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 8,861 **Why buyers love it?:** I found that reviewers frequently highlight ZoomInfo Sales for its clean UI that saves time alongside accurate, plentiful contact information. Users credit the consolidation of sources so they do not have to look elsewhere for the data they need. A few reviewers mention price and contract structure that demands enterprise budget. It tends to fit enterprise sales teams that need authoritative B2B contact and company intelligence. ### What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive and accurate contact information** provided by ZoomInfo for effective outbound efforts. - Users find **ZoomInfo Sales easy to use** , facilitating smooth setup and efficient data management for prospecting. - Users praise ZoomInfo Sales for its **data accuracy** , aiding in effective sales intelligence and lead discovery. - Users value the **ease of prospecting** with ZoomInfo, enhancing their ability to identify high-converting ICPs. - Users find **ZoomInfo Sales incredibly helpful** for efficiently locating key contacts and organizations during prospecting. **Cons:** - Users find the **inaccurate data** a drawback, noting that improved precision would enhance their effectiveness in outreach. - Users find **outdated data** , such as bad email addresses and job titles, to be particularly troublesome. - Users report **outdated contacts** causing issues with search functionality, integration, and relevancy of information within ZoomInfo Sales. - Users experience **data inaccuracy** with outdated or missing information, especially on smaller businesses, affecting overall usability. - Users face challenges with **outdated information** like bad email addresses and job titles, requiring extra verification. #### What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo? **"[Accurate Data and Powerful Prospecting That Streamlines Lead Generation](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12606207)"** **Rating:** 5.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12606207) --- **"[Efficient Lead Search but Canada Data Accuracy Needs Improvement](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12701810)"** **Rating:** 4.0/5.0 stars *— Bill L.* [Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12701810) --- #### What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo? - [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote - [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) - 3 comments, 1 upvote - [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) - 6 comments, 1 upvote ### 9. [Substrata](https://www.g2.com/products/substrata-substrata/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,094 **Product Description:** Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. ### What Do G2 Reviewers Say About Substrata? *AI-generated summary from verified user reviews* **Pros:** - Users value the **accuracy** of Substrata, enhancing their understanding of client interactions for improved business outcomes. - Users appreciate Substrata's **sophisticated emotional indicators** , enhancing communication precision in high-stakes discussions. - Users appreciate the **insightful conversation cues** of Substrata, enhancing understanding without overwhelming with unnecessary data. - Users value Substrata for its **real-time insights** and ability to enhance communication effectiveness and sales strategies. - Users value the **time-saving features** of Substrata, enhancing efficiency in decision-making and communication. **Cons:** - Users face a **steep learning curve** with Substrata, requiring time and effort to fully grasp advanced features. - Users note the **limited customization** options in Substrata, wishing for more adaptable dashboard and reporting capabilities. - Users find the **complexity** of Substrata overwhelming, particularly during initial setup and while analyzing insights. - Users find the **time-consuming setup** process of Substrata hinders quick access to key insights and analysis. - Users find the **dashboard overwhelming** initially, with a steep learning curve impacting customization and ease of use. #### What Are Recent G2 Reviews of Substrata? **"[Intuitive Content Library with Effortless Drag-and-Drop Organization](https://www.g2.com/survey_responses/substrata-review-12619141)"** **Rating:** 4.5/5.0 stars *— Melissa L.* [Read full review](https://www.g2.com/survey_responses/substrata-review-12619141) --- **"[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)"** **Rating:** 4.5/5.0 stars *— Blake M.* [Read full review](https://www.g2.com/survey_responses/substrata-review-12617983) --- ### 10. [Salesloft](https://www.g2.com/products/salesloft/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,153 **Why buyers love it?:** Salesloft stands out in my evaluation of its G2 reviews as a daily workhorse for outbound execution, driven by its email functionality, robustness, and platform maturity. Users credit the depth of functionality and the fit for teams running consistent multi-channel cadences. A few reviewers mention occasional integration friction and a feature surface that takes time to learn. It tends to fit established sales organizations operationalizing outbound execution at scale. ### What Do G2 Reviewers Say About Salesloft? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Salesloft, which streamlines the selling process and enhances productivity. - Users find Salesloft **helpful** for its easy cadence creation and effective pipeline management, enhancing customer engagement. - Users appreciate the **streamlined sales process** of Salesloft, integrating tools and insights for efficient outreach and engagement. - Users value the **automation of workflows** in Salesloft, aiding in lead tracking and enhancing sales efficiency. - Users value the **time-saving features** of Salesloft, enabling them to focus on genuine sales conversations effectively. **Cons:** - Users feel that Salesloft lacks a **auto-dialer** feature and domain rotation, impacting efficiency and email deliverability. - Users face frequent **call issues** with Salesloft, including caller ID problems and voicemail delays disrupting communication. - Users experience **integration issues** with Salesloft, facing challenges like missed email syncs and duplicate profiles. - Users experience a **learning curve** with Salesloft, especially when transitioning from familiar tools like Outlook. - Users find **Salesloft's cost and complex setup** hinder overall usability, especially for those not using the full system. #### Key Features - Coaching Materials - Real-Time Updates - Record Calls - Information Locater - Notes #### What Are Recent G2 Reviews of Salesloft? **"[Easy-to-Use Cadences and Automation That Boost SDR Efficiency](https://www.g2.com/survey_responses/salesloft-review-12625459)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459) --- **"[Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights](https://www.g2.com/survey_responses/salesloft-review-12628860)"** **Rating:** 4.0/5.0 stars *— Harrison P.* [Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860) --- #### What Are G2 Users Discussing About Salesloft? - [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness) - [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment ### 11. [Lindy](https://www.g2.com/products/lindy-lindy/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 171 **Product Description:** Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code—to automate tasks like responding to emails, scheduling meetings, enriching leads, recording and summarizing calls, and more. Key Features: ✅ No-Code AI Agent Builder – Create custom AI-powered assistants in minutes. ✅ 200+ App Integrations – Connect seamlessly with your CRM, email, calendar, and other business tools. ✅ End-to-End Automation – Automate outreach, data entry, meeting summaries, and follow-ups. ✅ Get Started with a Template – Hundred of templates to help you deploy AI agents as executive assistants, customer support chatbots, medical scribes, sales assistants, and more. ✅ Scalable & Adaptable – Customize workflows to fit your business needs, from small teams to enterprises. Check it out at lindy.ai ### What Do G2 Reviewers Say About Lindy? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effortless setup** of Lindy, appreciating its intuitive design and ease of use for AI tasks. - Users appreciate the **automation capabilities** of Lindy, significantly enhancing productivity and simplifying team management. - Users find Lindy's interface **intuitive** , making it effortless to manage tasks and streamline automation processes. - Users value the **time-saving capabilities** of Lindy, allowing for quick setups and efficient task automation. - Users find the **easy setup** of Lindy remarkably straightforward, enabling efficient task management and enhanced productivity. **Cons:** - Users find Lindy to be quite **expensive** , especially due to limited credits and costs associated with errors during setup. - Users find the **high subscription cost** of Lindy challenging, especially for scaling and non-US users. - Users find the **steep learning curve** frustrating for a platform advertised as “no-code,” complicating initial experience. - Users find the **limited features** of Lindy, particularly the credit system, restricts their experience and usage potential. - Users are frustrated by **AI inaccuracy** in Lindy, leading to costly errors and repeated efforts for clarification. #### What Are Recent G2 Reviews of Lindy? **"[Lindy.ai is Like Hiring a Virtual Assistant Team for a Fraction of the Cost](https://www.g2.com/survey_responses/lindy-review-11790383)"** **Rating:** 4.5/5.0 stars *— Vera Lúcia H.* [Read full review](https://www.g2.com/survey_responses/lindy-review-11790383) --- **"[Effortless AI Automation, Perfect for Task Management](https://www.g2.com/survey_responses/lindy-review-12703079)"** **Rating:** 4.0/5.0 stars *— Naqeeb K.* [Read full review](https://www.g2.com/survey_responses/lindy-review-12703079) --- ### 12. [Close](https://www.g2.com/products/close/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,020 **Product Description:** Most CRMs store data. Close helps you act on it. With built-in calling, email, SMS, and automation, your team can reach leads instantly — without stitching together tools. Trusted by 10,000+ teams • 2B+ sales interactions • 4.7★, Close is built to help sales teams move faster and close more deals. Now meet Chloe. Chloe is your AI sales teammate, built into Close. She doesn’t just automate tasks — she takes action. A new lead comes in → Chloe calls instantly A stale lead sits → Chloe re-engages it A deal stalls → Chloe follows up and moves it forward She has real conversations. Qualifies prospects. Books meetings. No scripts. No delays. No dropped leads. Every lead gets a response. Every conversation moves forward. Built into Close. Ready in minutes. Free during early Beta. Limited access. → Join the waitlist: close.com/chloe → Start a free trial: close.com ### What Do G2 Reviewers Say About Close? *AI-generated summary from verified user reviews* **Pros:** - Users find Close to be **user-friendly and straightforward** , enhancing efficiency and streamlining their daily tasks. - Users appreciate the **helpful customer support** of Close, enhancing their experience and efficiency during tight timelines. - Users find Close to be **super easy and user-friendly** , greatly enhancing customer management and streamlining workflows. - Users appreciate the **powerful and user-friendly features** of Close CRM, enhancing sales efficiency and communication. - Users love the **intuitive design** of Close, highlighting its simplicity and efficiency in managing calls and prospects. **Cons:** - Users note the **missing features** in Inbox management and customization that hinder productivity and user experience. - Users experience **call issues** such as unexpected charges and occasional recording failures that hinder usability. - Users find **limited features** in Close, requiring additional tools for a complete CRM experience. - Users find the **learning curve steep** initially due to the UI, but adapt with some practice and tinkering. - Users find the **limited customization** options frustrating, especially for advanced reporting and tailored workflows. #### What Are Recent G2 Reviews of Close? **"[Streamlined Sales Tracking with Close](https://www.g2.com/survey_responses/close-review-9087574)"** **Rating:** 5.0/5.0 stars *— Tristan W.* [Read full review](https://www.g2.com/survey_responses/close-review-9087574) --- **"[Efficient CRM with Easy Setup and Strong Follow-Up Tools](https://www.g2.com/survey_responses/close-review-11140783)"** **Rating:** 5.0/5.0 stars *— Elle C.* [Read full review](https://www.g2.com/survey_responses/close-review-11140783) --- #### What Are G2 Users Discussing About Close? - [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) - 2 comments - [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) - 1 comment ### 13. [Exceed.ai](https://www.g2.com/products/exceed-ai/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 84 **Product Description:** Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar. It also automatically updates your CRM and marketing automation platform with the latest lead status when leads are qualified, change jobs, leave the company, are not the right person, or ask to be contacted at a later time. Learn how leading companies like Elkem, On24, SugarCRM, Hearst, Comeet and others use Exceed.ai to Exceed their goals at https://exceed.ai/ Businesses use Exceed for: 1. Inbound lead follow up - Immediately respond to and follow-up with incoming leads 2. Convert website visitors into leads via chatbot 3. Qualify leads (MQLs) - Verify a lead's intent and qualify before handing it to sales 4. Sales touched but unresponsive - Follow-up after a rep has attempted outreach but the lead has been unresponsive. 5. Activation of cold/dormant leads - Initiate contact with prospects that previously expressed interest 6. Up-sell - Readout to free users to identify if they are ready to converse with a human rep 7. Low scoring and recently engaged leads - Reach out to leads that recently engaged in low-scoring, first-touch activities like content syndication, social media etc ### What Do G2 Reviewers Say About Exceed.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation of lead engagement** in Exceed.ai, enhancing sales efficiency and freeing up team resources. - Users value the **automated lead qualification** of Exceed.ai, enhancing engagement and allowing sales teams to focus on closing deals. - Users value the **automatic lead qualification and engagement** features of Exceed.ai, boosting efficiency and response rates significantly. - Users love the **automation ease** of Exceed.ai, making lead engagement effortless and significantly boosting productivity. - Users value the **efficiency** of Exceed.ai, automating lead engagement and freeing up sales teams for critical tasks. **Cons:** - Users find the **AI's quick fallback to human help** unsatisfactory, preferring more robust responses to technical inquiries. - Users find **limited customization** options in Exceed.ai, hindering personalization and advanced feature intuitiveness. - Users find the **complexity in setup and reporting** to be a barrier, seeking more customizable analytics and AI responses. - Users find the **difficult setup** of Exceed.ai to be a challenging start, impacting their overall experience. - Users find the **inadequate reporting** in Exceed.ai limits their ability to customize insights and analyze conversations effectively. #### What Are Recent G2 Reviews of Exceed.ai? **"[AI-Powered Tool that Simplifies Lead Management and Outreach](https://www.g2.com/survey_responses/exceed-ai-review-12215567)"** **Rating:** 4.0/5.0 stars *— Ricky R.* [Read full review](https://www.g2.com/survey_responses/exceed-ai-review-12215567) --- **"[Revolutionized Our Lead Engagement Process](https://www.g2.com/survey_responses/exceed-ai-review-12212318)"** **Rating:** 5.0/5.0 stars *— Jojo p.* [Read full review](https://www.g2.com/survey_responses/exceed-ai-review-12212318) --- #### What Are G2 Users Discussing About Exceed.ai? - [What do you recommend to those considering Exceed.ai for automating their sales processes?](https://www.g2.com/discussions/what-do-you-recommend-to-those-considering-exceed-ai-for-automating-their-sales-processes) - [What is Exceed.ai used for?](https://www.g2.com/discussions/what-is-exceed-ai-used-for) ### 14. [Smartsupp](https://www.g2.com/products/smartsupp/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 957 **Product Description:** Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites. ### What Do G2 Reviewers Say About Smartsupp? *AI-generated summary from verified user reviews* **Pros:** - Users find Smartsupp to be **easy to use** , featuring a simple interface and smooth customer chat integration. - Users find Smartsupp's **helpful analytics and features** enhance customer interaction and ease of use. - Users appreciate the **easy setup** of Smartsupp, enjoying swift implementation and helpful video tutorials. - Users appreciate the **ease of use and integration** of Smartsupp, enhancing communication with seamless implementation. - Users appreciate the **intuitive interface** of Smartsupp, making customer communication and setup remarkably easy. **Cons:** - Users find the subscription plans to be **excessively expensive** , affecting their overall satisfaction with Smartsupp. - Users find the **costs to be high** , especially for the AI bot chat package, impacting overall value. - Users find the **AI limitations** frustrating as setup is complicated and integration with CRM systems is lacking. - Users are disappointed by the **missing features** , such as limited integrations and slow customer switching. - Users face challenges with **chat management** , as responses from live chat often go unnoticed by clients. #### What Are Recent G2 Reviews of Smartsupp? **"[Effortless Automation with Multilingual Excellence](https://www.g2.com/survey_responses/smartsupp-review-12259097)"** **Rating:** 4.0/5.0 stars *— Blessed P.* [Read full review](https://www.g2.com/survey_responses/smartsupp-review-12259097) --- **"[Smartsupp’s All-in-One Live Chat, Chatbots, and Visitor Tracking Boosts Conversions](https://www.g2.com/survey_responses/smartsupp-review-12542937)"** **Rating:** 5.0/5.0 stars *— Andrea P.* [Read full review](https://www.g2.com/survey_responses/smartsupp-review-12542937) --- #### What Are G2 Users Discussing About Smartsupp? - [What is Smartsupp used for?](https://www.g2.com/discussions/what-is-smartsupp-used-for) ### 15. [Jeeva AI](https://www.g2.com/products/jeeva-ai/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 225 **Product Description:** Jeeva is the agentic AI platform for go-to-market teams. Leads, enrichment, outreach, inbox, calendar, notes, all automated. 35,000+ sellers & sales teams use Jeeva to reclaim 7.6+ hours per week/person and close more deals. One platform replaces 7+ tools in your current stack. Product Hunt #1 Product of the Week. Backed by JLL, Sapphire Ventures, Bonfire Ventures, Alt Capital. We don't replace your reps, we supercharge them. Start free at jeeva.ai ### What Do G2 Reviewers Say About Jeeva AI? *AI-generated summary from verified user reviews* **Pros:** - Users find **Jeeva AI very easy to use** , enjoying a smooth setup and efficient data processing that boosts productivity. - Users appreciate the **accurate lead generation** capabilities of Jeeva AI, enjoying the ease of setup and valuable data sources. - Users value the **time-saving automation** features of Jeeva AI, enabling efficient task completion and quicker decision-making. - Users highlight the **easy setup** of Jeeva AI, making it accessible and beginner-friendly for lead generation tasks. - Users value the **automation features** of Jeeva AI, which save time and enhance productivity significantly. **Cons:** - Users note a lack of **varied templates** in Jeeva AI, suggesting improvements are needed for a better experience. - Users feel that the **cost of Jeeva AI** is too high, limiting effective use of its services. - Users are frustrated by the **occasional AI hallucinations** affecting the reliability of Jeeva AI's personalization features. - Users find the **learning curve steep** , making it challenging for first-time users to navigate Jeeva AI effectively. - Users note a need for **limited customization** options in Jeeva AI, affecting the tailoring of message tones. #### What Are Recent G2 Reviews of Jeeva AI? **"[Getting better with every update](https://www.g2.com/survey_responses/jeeva-ai-review-12257408)"** **Rating:** 5.0/5.0 stars *— George .* [Read full review](https://www.g2.com/survey_responses/jeeva-ai-review-12257408) --- **"[Jeeva AI: Seamless, All-in-One Sales Workflow with Powerful Enrichment](https://www.g2.com/survey_responses/jeeva-ai-review-12430500)"** **Rating:** 4.5/5.0 stars *— Yeong J.* [Read full review](https://www.g2.com/survey_responses/jeeva-ai-review-12430500) --- ### 16. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 2,821 **Product Description:** Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system. ### What Do G2 Reviewers Say About Zoho CRM? *AI-generated summary from verified user reviews* **Pros:** - Users find Zoho CRM's **ease of use** refreshing, creating an intuitive experience that feels natural and straightforward. - Users rave about the **robust features and excellent customer support** of Zoho CRM, making it a preferred choice. - Users commend the **ease of integration** in Zoho CRM, enabling a seamless connection with various business tools. - Users praise the **ease of integration** with Zoho CRM, making it simple to connect with various business tools. - Users value the **Blueprint feature** in Zoho CRM for enforcing sales processes and reducing errors effectively. **Cons:** - Users find the **learning curve challenging** , particularly with advanced features, making initial usage frustrating. - Users face **integration issues** with Zoho CRM, complicating automation and seamless use of various modules effectively. - Users find the **limited features** of Zoho CRM restrict their ability to fully utilize the system's potential. - Users find the **complexity of Zoho CRM** challenging, especially for first-time users and feature navigation. - Users often face **poor customer support** , with untrained staff and difficulties in resolving queries effectively. #### What Are Recent G2 Reviews of Zoho CRM? **"[Intuitive and Feature-Rich CRM](https://www.g2.com/survey_responses/zoho-crm-review-12765202)"** **Rating:** 5.0/5.0 stars *— Kristina Y.* [Read full review](https://www.g2.com/survey_responses/zoho-crm-review-12765202) --- **"[User-Friendly, Feature-Rich CRM That Streamlines Work and Boosts Productivity](https://www.g2.com/survey_responses/zoho-crm-review-12762599)"** **Rating:** 5.0/5.0 stars *— Suraj B.* [Read full review](https://www.g2.com/survey_responses/zoho-crm-review-12762599) --- #### What Are G2 Users Discussing About Zoho CRM? - [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote - [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments - [What is Zoho CRM used for?](https://www.g2.com/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes ### 17. [AiSDR](https://www.g2.com/products/aisdr-inc-aisdr/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 96 **Product Description:** AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach—from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 200 + companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Advanced ICP profiling & research – For every lead, AiSDR analyzes 323 + real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post—competitor, influencer, or your own—and route engaged users straight into sequences. 6. AI Strategist - Generate GTM plays tailored to your business with the AI and launch them in a single click. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR pipeline—no stitching of point tools. 9. Pre-configured outreach infrastructure – The AiSDR team supplies warmed mailboxes, persona logic, and best-practice workflows; you launch campaigns with zero prompt writing. Clients can pull leads from AiSDR's database of 300 M + global contacts, triple-verified for \< 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client—no extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less. ### What Do G2 Reviewers Say About AiSDR? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** from AiSDR, highlighting rapid responses and helpful account managers. - Users rave about the **exceptional customer support** of AiSDR, noting quick responses and personalized assistance. - Users praise AiSDR's **ease of use** , highlighted by smooth onboarding and excellent customer support throughout the setup process. - Users love the **automation** features of AiSDR, streamlining outreach and increasing efficiency in the SDR process. - Users appreciate AiSDR for its **time-saving capabilities** , consolidating multiple outreach tasks into a single efficient platform. **Cons:** - Users find the **learning curve steep** , requiring time to set up and adapt to the tool's functionalities. - Users note the **limitations of AI assistance** in conversations, leading to occasional manual intervention needed for optimal outcomes. - Users face **inaccuracy issues** with AiSDR, noting unnatural language and unreliable email tools affecting their experience. - Users experience **email issues** with limitations on domains and difficulties in managing CCs and campaign tracking. - Users experience **integration issues** with AiSDR, limiting control and personalization while using the tool effectively. #### What Are Recent G2 Reviews of AiSDR? **"[Finally, outbound that actually reaches the developers and AI builders we want to talk to](https://www.g2.com/survey_responses/aisdr-review-12693282)"** **Rating:** 5.0/5.0 stars *— Bohdan D.* [Read full review](https://www.g2.com/survey_responses/aisdr-review-12693282) --- **"[AiSDR Speeds Up Lead Follow-Up Without Adding Headcount](https://www.g2.com/survey_responses/aisdr-review-12596204)"** **Rating:** 4.0/5.0 stars *— Nathan S.* [Read full review](https://www.g2.com/survey_responses/aisdr-review-12596204) --- ### 18. [D&B Hoovers](https://www.g2.com/products/dun-bradstreet-d-b-hoovers/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 765 **Product Description:** D&B Hoovers is the shortcut to reach buyers and win deals. D&B Hoovers offers deeper B2B intelligence to Sales, Marketing, and RevOps teams to help you… · Discover you opportune market · Prioritize your best prospects · Close more deals, faster The D-U-N-S Number Difference · 272M+ company profiles, with 37M+ corporate linkages and Decision HQ · 412M+ verified contacts, including mobile numbers, LinkedIn profiles, and site location · 175+ targeting filters Reach your ideal buyer · Ideal Customer Profile and Total Addressable Market visualizations · 1st-party data integration · Bombora, Visitor Intelligence, and D&B Custom Intent data Spark conversations that resonate · Company news, org charts, tech infrastructure, and financial insights · Real-time opportunity triggers · Analyst research, competitive comparisons, industry forecasts Backed by the Dun & Bradstreet Data Cloud, D&B Hoovers and D&B Hoovers Audience Builder were built to ease the burden on sales and marketing teams, powering faster, smarter, and more precise prospecting. ### What Do G2 Reviewers Say About D&B Hoovers? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of D&B Hoovers for gathering comprehensive business information intuitively. - Users value the **easy access to comprehensive contact information** , enhancing their efficiency in navigating company data. - Users value the **accuracy of valid leads** provided by D&B Hoovers, enhancing communication and user experience. - Users value the **up-to-date and accurate data** from D&B Hoovers, enhancing their lead generation and sales efforts. - Users appreciate the **accuracy of company insights** from D&B Hoovers, facilitating precise lead filtering and informed decisions. **Cons:** - Users express concern over **outdated data** in D&B Hoovers, impacting the quality and reliability of information available. - Users often face **inaccurate data** in D&B Hoovers, finding discrepancies and outdated financial information frustrating. - Users report **inaccuracy in financial data** on D&B Hoovers, often finding inconsistencies and outdated information. - Users are frustrated by the **outdated information** and infrequent updates, limiting insights on private and public companies. - Users note the **lack of information on private companies** and outdated contact details in D&B Hoovers. #### What Are Recent G2 Reviews of D&B Hoovers? **"[Fast, Up-to-Date Data and Clear Corporate Family Views in D&B Hoovers](https://www.g2.com/survey_responses/d-b-hoovers-review-12313477)"** **Rating:** 4.0/5.0 stars *— Dalibor V.* [Read full review](https://www.g2.com/survey_responses/d-b-hoovers-review-12313477) --- **"[All Company Insights in One Place: Hierarchy, Address & Industry](https://www.g2.com/survey_responses/d-b-hoovers-review-12306632)"** **Rating:** 4.5/5.0 stars *— Marie J.* [Read full review](https://www.g2.com/survey_responses/d-b-hoovers-review-12306632) --- ### 19. [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 500 **Product Description:** From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. ### What Do G2 Reviewers Say About Vendasta AI Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** from Vendasta AI Platform, facilitating seamless onboarding and ongoing assistance. - Users value the **exceptional customer support** from Vendasta AI Platform, enhancing their onboarding and ongoing account management experiences. - Users value the **ease of use** of Vendasta AI Platform, simplifying marketing tasks and enhancing operational efficiency. - Users value the **robust features** of Vendasta AI Platform, which enhance client management and streamline daily tasks. - Users commend the **exceptional customer service** provided by Vendasta, highlighting dedicated support and effective onboarding assistance. **Cons:** - Users find the **learning curve steep** , as onboarding is complex and often feels disconnected from practical use. - Users find the **limited features** of Vendasta AI Platform create confusion and hinder seamless campaign management. - Users find the **difficult learning curve** of the Vendasta AI Platform frustrating, impacting onboarding and usability. - Users highlight **missing features** and clunky onboarding, making the Vendasta AI Platform less competitive in the market. - Users find the **complexity** of the Vendasta AI Platform overwhelming, making onboarding and integration challenging for new clients. #### What Are Recent G2 Reviews of Vendasta AI Platform? **"[Excellent Value, Easy to Use, and AI That Keeps Getting Better](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12695901)"** **Rating:** 4.5/5.0 stars *— Zebulon W.* [Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12695901) --- **"[Revolutionized Our Client Marketing with Seamless AI Integration](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)"** **Rating:** 5.0/5.0 stars *— Chris H.* [Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277) --- #### What Are G2 Users Discussing About Vendasta AI Platform? - [How has CalendarHero improved your scheduling processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-calendarhero-improved-your-scheduling-processes-and-what-features-do-you-find-most-useful) - 1 comment - [What is Vendasta used for?](https://www.g2.com/discussions/what-is-vendasta-used-for) - [How do you automate zoom?](https://www.g2.com/discussions/calendarhero-how-do-you-automate-zoom) - 1 comment ### 20. [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,656 **Product Description:** Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Seismic's Content solutions help revenue teams find, personalize, and deliver high-impact, compliant assets that accelerate buyer engagement and drive outcomes at scale. Trusted by approximately 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. To learn more, visit Seismic.com and follow us on LinkedIn, Twitter and Instagram. ### What Do G2 Reviewers Say About Seismic Enablement Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Seismic Enablement Cloud, facilitating quick access to vital content and resources. - Users appreciate the **easy document filtering** and centralized access, simplifying their workflow and enhancing efficiency. - Users find the **centralized access to up-to-date sales materials** in Seismic Enablement Cloud invaluable for quick content sharing. - Users value the **centralization of up-to-date sales materials** in Seismic Enablement Cloud, enhancing accessibility and personalization. - Users value the **easy sharing** of Seismic, enabling quick access to organized, up-to-date sales materials for effective communication. **Cons:** - Users find the **poor search functionality** of Seismic Enablement Cloud hampers their ability to quickly access relevant materials. - Users find the **learning curve steep** , needing more guidance to effectively navigate and utilize Seismic Enablement Cloud. - Users find **filtering issues** in Seismic Enablement Cloud hinder navigation and the ability to find relevant materials easily. - Users find **navigation difficult** in Seismic Enablement Cloud, often struggling to locate relevant and updated materials efficiently. - Users find the **steep learning curve** of Seismic Enablement Cloud challenging, necessitating extensive training and guidance. #### What Are Recent G2 Reviews of Seismic Enablement Cloud? **"[Intelligent Automation That Streamlines Workflow and Collaboration](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344)"** **Rating:** 5.0/5.0 stars *— Diksha S.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639344) --- **"[Seismic Makes Sales Content Easy, Professional, and Field-Ready](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441)"** **Rating:** 5.0/5.0 stars *— Rachel C.* [Read full review](https://www.g2.com/survey_responses/seismic-enablement-cloud-review-12639441) --- #### What Are G2 Users Discussing About Seismic Enablement Cloud? - [How do I utilize Seismic’s content personalization features effectively for sales enablement?](https://www.g2.com/discussions/how-do-i-utilize-seismic-s-content-personalization-features-effectively-for-sales-enablement) - [What is Seismic used for?](https://www.g2.com/discussions/what-is-seismic-used-for) - [Who owns seismic software?](https://www.g2.com/discussions/who-owns-seismic-software) ### 21. [Humantic AI](https://www.g2.com/products/humantic-ai/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 452 **Product Description:** Humantic AI is a comprehensive buyer intelligence suite that turns enterprise sellers into experts about their buyers’ business. This includes vital insights about each target account’s business objectives as well as key decision drivers for the people within that organization. Its customers include industry pioneers across a variety of sectors like AWS, Expedient, Mitel, and Sandler. It is also taught as part of coursework at universities like Indiana University and Baylor University. “Humantic AI is the ultimate edge for CROs” - Mohammed Aaser, CDO, Domo “No other Sales AI tool is as useful” - Duane Weber, VP, Expedient “A good example of AI that’s just leapfrogged” - David Mattson, Chairman, Sandler It is one of the Top 100 Highest-Satisfaction products in the world as per G2. In December 2024, Gartner named it to its Cool Vendor in AI-Led Sales Research report - a list that names only five Sales AI products. The platform has also been recognized multiple times on G2 as a Leader, High Performer, and Momentum Leader in 2025. Key features and benefits include: • Personality prediction that reveals communication style, motivators, and decision triggers • Account intelligence that maps buyer challenges, priorities, and opportunities • Omnichannel personalization of emails, calls, and LinkedIn outreach • Chrome extension for instant prospect insights on LinkedIn and other platforms • Integrations with Salesforce, HubSpot, and other sales technology systems • Deal intelligence for committee mapping, meeting prep, and objection handling • CRM integration to bring buyer insights directly into workflows • Local time insights and small talk tips to humanize outreach • Profile sharing, saving, and templates for email generation Humantic AI supports sales enablement in industries where trust and personalization drive revenue. It is used by sales teams to prepare for meetings, personalize outreach campaigns, understand buying committees, improve prospect engagement, and accelerate deal cycles. By combining personality insights and account research into the sales workflow, the platform reduces guesswork and allows sellers to approach every buyer with clarity and confidence. ### What Do G2 Reviewers Say About Humantic AI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **helpful insights** provided by Humantic AI for effective B2B lead profiling and personalized messaging. - Users value the **detailed personality insights** of Humantic AI, enhancing communication and engagement with prospects effectively. - Users highlight the **ease of use** of Humantic AI, making detailed insights accessible for effective sales conversations. - Users appreciate the **personalization capabilities** of Humantic AI, enhancing sales conversations and improving deal closures. - Users appreciate the **accuracy of personality insights** from Humantic AI, enhancing confidence in sales interactions. **Cons:** - Users note the **occasional inaccuracies** in personality predictions can lead to ineffective communication strategies. - Users find it challenging to predict **personality types for non-LinkedIn users** , limiting the tool's effectiveness. - Users find the **UI design lacking** , suggesting that improvements are needed for better usability and clarity. - Users find the **pricing too high** , especially for smaller teams and solopreneurs, making it less accessible. - Users note the **missing features** in Humantic AI, such as limited group sizes and lack of language options. #### What Are Recent G2 Reviews of Humantic AI? **"[VP Delivery &Sales](https://www.g2.com/survey_responses/humantic-ai-review-9476758)"** **Rating:** 5.0/5.0 stars *— Sam V.* [Read full review](https://www.g2.com/survey_responses/humantic-ai-review-9476758) --- **"[Fast, Actionable Buyer Insights for Precision-Level Sales Personalization](https://www.g2.com/survey_responses/humantic-ai-review-12302406)"** **Rating:** 5.0/5.0 stars *— Kim H.* [Read full review](https://www.g2.com/survey_responses/humantic-ai-review-12302406) --- ### 22. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 4,005 **Product Description:** Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items ### What Do G2 Reviewers Say About Dialpad Connect? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive and easy-to-use design** of Dialpad Connect, enhancing communication with efficient features. - Users love the **call management features** of Dialpad Connect, enhancing communication with excellent quality and intuitive interface. - Users find the **AI transcription** feature of Dialpad Connect exceptionally useful for reviewing and gaining insights from calls. - Users find the **call recording feature** invaluable for reviewing important conversations and enhancing overall productivity. - Users highlight the **flexible device support** and **AI-powered features** of Dialpad Connect for enhanced communication and productivity. **Cons:** - Users often face **call quality issues** with Dialpad Connect, affecting conversations due to network variability. - Users often face **connection issues** with Dialpad Connect, leading to poor call quality and interruptions during conversations. - Users express a need for more options, citing **missing functionality** like sync with Podio and voicemail selection. - Users face **recording issues** with Dialpad Connect, struggling with limitations in message sending and voicemail customization. - Users experience **call quality issues** with Dialpad Connect, leading to connectivity problems and dissatisfaction among clients. #### What Are Recent G2 Reviews of Dialpad Connect? **"[Awesome AI transcripts, summaries, voicemail, and seamless MS Dynamics 365 sync](https://www.g2.com/survey_responses/dialpad-connect-review-12550356)"** **Rating:** 5.0/5.0 stars *— Kaushik C.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-12550356) --- **"[Dialpad Connect’s AI Recaps and Real-Time Transcriptions Shine for Hybrid Teams](https://www.g2.com/survey_responses/dialpad-connect-review-12610593)"** **Rating:** 4.5/5.0 stars *— Pawan D.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-12610593) --- #### What Are G2 Users Discussing About Dialpad Connect? - [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment ### 23. [lemlist](https://www.g2.com/products/lemlist/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,554 **Product Description:** lemlist is a sales engagement platform that helps teams reach prospects on email, LinkedIn, calls, and WhatsApp from one place - so they can get more replies, book more meetings, and close more deals. It helps sales teams: - Find leads and get their emails and phone numbers without extra tools - Build automated multichannel sequences across email, LinkedIn, calls, and WhatsApp, while keeping every touch personal - Keep emails landing in the inbox with lemwarm, the built-in deliverability booster - Manage replies across all channels and different senders from one centralized inbox - Work directly from CRM with Salesforce, HubSpot, and Pipedrive integrations Unlike tools that only cover one part of outbound, lemlist gives you the full workflow - from finding prospects to booking meetings, without losing the human touch. Whether you’re an SDR, leading a sales team, working in sales ops, or growing as a founder, lemlist helps you cut manual work, focus on conversations that matter, and hit revenue targets faster. Learn more & start your free 14-day trial at www.lemlist.com ### What Do G2 Reviewers Say About lemlist? *AI-generated summary from verified user reviews* **Pros:** - Users find lemlist incredibly **easy to use** , thanks to its intuitive interface and seamless setup process. - Users love the **deep personalization and multi-channel sequencing** in Lemlist, enhancing outreach while maintaining a human touch. - Users appreciate the **time-saving multichannel outreach** of lemlist, enhancing efficiency while maintaining a personal touch. - Users value the **automation features** of Lemlist, enhancing outreach efficiency while maintaining a personal touch. - Users appreciate the **seamless LinkedIn integration** of Lemlist, enhancing their cold outreach effectiveness and efficiency. **Cons:** - Users note **missing features** like a mobile app and advanced reporting tools, affecting overall usability and insights. - Users find lemlist **expensive** , especially for individual entrepreneurs and when adding additional users, impacting overall value. - Users face a **steeper learning curve** with Lemlist, making initial setup and advanced features challenging to navigate. - Users find the **complexity of campaign management** challenging, especially when scaling and requiring adjustments during execution. - Users find that needing **many credits for email addresses** adds unnecessary costs and complicates the user experience. #### What Are Recent G2 Reviews of lemlist? **"[Powerful all-in-one outbound platform with great automation features](https://www.g2.com/survey_responses/lemlist-review-12561632)"** **Rating:** 4.5/5.0 stars *— Jan R.* [Read full review](https://www.g2.com/survey_responses/lemlist-review-12561632) --- **"[Easy-to-Use Prospecting with Strong LinkedIn & HubSpot Integrations](https://www.g2.com/survey_responses/lemlist-review-12851338)"** **Rating:** 4.5/5.0 stars *— Antoine H.* [Read full review](https://www.g2.com/survey_responses/lemlist-review-12851338) --- #### What Are G2 Users Discussing About lemlist? - [What is lemlist used for?](https://www.g2.com/discussions/what-is-lemlist-used-for) - 2 comments ### 24. [Grain](https://www.g2.com/products/grain/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 302 **Product Description:** Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. ### What Do G2 Reviewers Say About Grain? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **time-saving summaries and transcripts** from Grain, enhancing efficiency in sales and meeting documentation. - Users find Grain to be **incredibly easy to use** , featuring a user-friendly interface and seamless integration with Hubspot. - Users appreciate the **user-friendly interface and advanced features** of Grain, enhancing sales and meeting workflows significantly. - Users praise Grain for its **seamless integrations** , enhancing workflows and significantly saving time during sales calls. - Users value the **accuracy** of Grain's summaries and transcripts, greatly enhancing meeting documentation and follow-up efficiency. **Cons:** - Users express frustration over **recording access issues** and limitations in exporting their own content after plan changes. - Users report **integration issues** with Productboard and CRM systems, requiring extra effort for seamless functionality. - Users note the **inaccuracy of AI outputs** in Grain, leading to challenges in capturing specific phrases during calls. - Users note the **limitations in AI tooling** with Grain, impacting API usage and phrase recognition consistency. - Users find Grain to be **expensive** , especially for smaller teams needing access to essential features and content. #### What Are Recent G2 Reviews of Grain? **"[Grain is a must-have tool for any customer-facing team](https://www.g2.com/survey_responses/grain-review-12799111)"** **Rating:** 5.0/5.0 stars *— Maksym P.* [Read full review](https://www.g2.com/survey_responses/grain-review-12799111) --- **"[Grain Is Indispensable for My Content Team](https://www.g2.com/survey_responses/grain-review-12852818)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/grain-review-12852818) --- #### What Are G2 Users Discussing About Grain? - [What is grain company?](https://www.g2.com/discussions/what-is-grain-company) - [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment - [Is Grain Zoom free?](https://www.g2.com/discussions/is-grain-zoom-free) ### 25. [Crystal](https://www.g2.com/products/crystal/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 441 **Product Description:** Crystal is a personality intelligence platform that analyzes behavioral data to predict how individuals prefer to communicate, make decisions, and collaborate. It is used by sales teams, business leaders, hiring managers, and professionals across a wide range of industries to prepare for conversations and tailor communication strategies to different personality types. Crystal combines DISC-based personality models with AI-driven analysis to generate communication profiles for prospects, colleagues, and candidates. These profiles provide guidance on how to approach conversations, structure messages, ask questions, and navigate interpersonal dynamics more effectively. By offering practical insights before important interactions, the platform helps users reduce uncertainty, improve relationship-building, and adapt their communication to fit the needs of each person they engage with. The software supports several core use cases: Sales and Revenue Teams Sales professionals use Crystal to prepare for discovery calls, demos, negotiations, and outreach. Personality insights help sellers understand how buyers evaluate information, their preferred pacing, and their likely decision-making style—supporting more personalized and effective communication throughout the sales cycle. Leadership and Team Development Managers and team leaders use Crystal to improve day-to-day collaboration, run meetings, deliver feedback, and understand working styles across their teams. Insights help identify strengths, areas of tension, and team dynamics, enabling more empathetic communication and structured development conversations. Hiring and Talent Management Talent teams use Crystal to support structured interviewing, compare candidate communication styles, and understand behavioral tendencies that may affect role fit. This helps standardize interview conversations and reduce misalignment during the hiring process. General Professional Use Individuals across functions use Crystal to prepare for one-on-one meetings, cross-functional collaborations, presentations, and client interactions. The platform supports professionals who want to improve communication skills and reduce guesswork in interpersonal settings. Key features and value include: → Personality profiles based on DISC and behavioral indicators → Communication guidance for emails, calls, interviews, and meetings → AI-assisted meeting preparation based on participant personalities → Tools designed for sales teams, leaders, hiring managers, and general professionals → Team dynamics insights for groups, departments, and entire organizations Crystal helps organizations and individuals understand interpersonal differences and prepare for meaningful interactions with more clarity and confidence. The platform is used by both small teams and large enterprises to improve communication, strengthen relationships, and support more effective meetings and conversations across the business. ### What Do G2 Reviewers Say About Crystal? *AI-generated summary from verified user reviews* **Pros:** - Users find Crystal's **ease of use** exceptional, facilitating seamless integration and effective communication in professional interactions. - Users find **Crystal's communication tips** exceptionally helpful for enhancing interactions with colleagues and clients. - Users find the **results highly accurate** and reliable, enhancing their understanding of psycholinguistics effectively. - Users praise the **accurate LinkedIn profile insights** from Crystal, enhancing their confidence in interactions and understanding of others. - Users value the **personalization** offered by Crystal, enhancing their ability to connect meaningfully during interactions. **Cons:** - Users feel the price is **high** , making it a costly investment before realizing its full potential. - Users find the **insufficient information** on methodology limits their understanding and verification of Crystal's accuracy. - Users express frustration with the **limited options** for pricing and profiles on Crystal, desiring more flexibility. - Users express concerns about **inaccuracy** , questioning the algorithm and profiling choices for verification of results. - Users find the **limited number of profiles** on the free version restrictive and lacking detailed insights. #### What Are Recent G2 Reviews of Crystal? **"[Crystal Empowers Confident, Insightful Conversations](https://www.g2.com/survey_responses/crystal-review-12061423)"** **Rating:** 5.0/5.0 stars *— Sonnya K.* [Read full review](https://www.g2.com/survey_responses/crystal-review-12061423) --- **"[Insightful Add-On for LinkedIn with Easy Setup](https://www.g2.com/survey_responses/crystal-review-12630347)"** **Rating:** 5.0/5.0 stars *— ► Chicke F.* [Read full review](https://www.g2.com/survey_responses/crystal-review-12630347) --- #### What Are G2 Users Discussing About Crystal? - [Does anyone still use Crystal Reports?](https://www.g2.com/discussions/does-anyone-still-use-crystal-reports) - 1 comment - [What are the benefits of Crystal Report?](https://www.g2.com/discussions/what-are-the-benefits-of-crystal-report) - [What is crystal computer program?](https://www.g2.com/discussions/what-is-crystal-computer-program) ## What Is AI Sales Assistant Software? [Sales Tools](https://www.g2.com/categories/sales-tools) ## What Software Categories Are Similar to AI Sales Assistant Software? - [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## How Do You Choose the Right AI Sales Assistant Software? ### What You Should Know About AI Sales Assistant Software ### AI sales assistant software buying insights at a glance [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) brings together automation, conversation intelligence, and predictive guidance to help sales teams run outreach and deal execution with less manual effort. Instead of juggling multiple point solutions, these platforms centralize the “work between the work”, capturing activity data, generating sales-ready content, summarizing conversations, prioritizing next steps, and syncing outcomes back to systems like [CRM](https://www.g2.com/categories/CRM). As buying journeys become longer, the number of stakeholders increases, and teams remain distributed, AI sales assistant software has become a practical way to maintain consistency, coverage, and momentum without inflating headcount. Based on G2 review data, buyers most often adopt these tools to reduce administrative drag and speed up follow-through. The strongest review patterns point to a few recurring wins: noticeable time savings from automated follow-ups and workflow assistance, stronger call outcomes driven by summaries, action items, and coaching-style insights, and cleaner pipeline hygiene because activity and notes are captured more reliably. Many teams also emphasize that the AI sales tools they keep long-term are the ones that blend into everyday selling motions rather than forcing constant context switching. Pricing typically follows a subscription model (monthly or annual), most often priced per user and tiered by AI capabilities (e.g., [conversation intelligence](https://www.g2.com/categories/conversation-intelligence), agent automation, scoring, [forecasting](https://www.g2.com/categories/ai-sales-assistant/f/sales-forecasting)) and data access limits (minutes analyzed, messages generated, contact volume). Common cost drivers include CRM/meeting integrations, advanced analytics, admin controls, and enterprise-grade security or compliance needs. Some vendors also charge for onboarding, enablement services, or custom integration work when sales workflows are complex or highly governed. ### **Top 5 FAQs from software buyers:** - How does an AI sales assistant pull data from our CRM and meetings? - What does it take to get accurate AI summaries and recommended next steps? - Can the platform automate follow-ups without risking brand voice and compliance? - Which integrations matter most for day-one value (CRM, email, dialer, calendar)? - How do teams measure ROI beyond “time saved”? **G2’s top-rated AI Sales Assistant Software, based on verified reviews, includes** [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) **,** [Gong](https://www.g2.com/products/gong/reviews) **,** [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) **,** and [Apollo.io](https://www.g2.com/products/apollo-io/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Sales Assistant Software on G2? [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) - Reviews: 1782 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [Gong](https://www.g2.com/products/gong/reviews) - Reviews: 443 - Satisfaction: 98 - Market Presence: 84 - G2 Score: 91 [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - Reviews: 1599 - Satisfaction: 88 - Market Presence: 89 - G2 Score: 88 [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - Reviews: 988 - Satisfaction: 99 - Market Presence: 68 - G2 Score: 84 [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - Reviews: 897 - Satisfaction: 84 - Market Presence: 83 - G2 Score: 83 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Sales Assistant Software #### Feedback Pros: What Users Consistently Appreciate - **Fast time savings from automated follow-ups and task reminders** - “I truly appreciate how this AI sales tool effortlessly integrates into my workflow by allowing me to record and watch sales meetings. This feature not only enables me to gain insights from my colleagues' meetings, but it also significantly aids in learning best practices and understanding how they pitch our solutions effectively. By observing these meetings, I've been able to tweak my sales pitch to be more effective. Moreover, I am impressed by Gong's auto-generated meeting follow-ups, which streamline the after-meeting process, saving me time and ensuring no details are overlooked.” - [Alexander Saad](https://www.g2.com/products/gong/reviews/gong-review-11901108), Gong Review - **Clear, easy-to-use interface that reduces daily selling friction** - “This AI sales assistant software is easy to work with and didn't take long to set up. I like how quickly i can filter and find the right prospects without wasting time scrolling through irrelevant results. I use it regularly, like almost every day to research companies and decision makers, and the range of features from intent data to company insights makes prospecting much faster. It is easy to use interface, and the integration with out CRM was smooth, and now i can push leads directly without extra manual steps.” - [Verified User](https://www.g2.com/products/zoominfo-sales/reviews/zoominfo-sales-review-11491163), ZoomInfo Review - **Meeting summaries and action items that streamline handoffs** - “I like how quickly and accurately it creates meeting summaries and breaks them down into meeting purpose, topics discussed, actions etc. It also removes unnecessary topics or social chit-chat that occurs throughout the meeting, leaving the summary with only the relevant and work-related topics.” - [Maz Barkley](https://www.g2.com/products/fathom-video/reviews/fathom-review-11373370), Fathom Review #### Cons: Where Many Platforms Fall Short - **Complex workflows create a learning curve for new users** - “This AI Sales assistant system can also be a bit hard to work with if your team does sales, in a different way. It can be tough to make the pipelines and workflows fit your teams sales process. It can feel a bit stiff and not very flexible. Additionally, while the platform is powerful, there’s a learning curve for new users, and initial setup can take time to ensure everything from deal stages to reporting is configured correctly.” - [Feleecia Kerr](https://www.g2.com/products/hubspot-sales-hub/reviews/hubspot-sales-hub-review-12101173), HubSpot Sales Hub Review - **Reporting speed and dashboards lag behind high-volume team needs** - “Reporting exports can be slow for large datasets, and a few less-common integrations need deeper documentation for easier initial setup.” - [Mohammad Amro](https://www.g2.com/products/b2b-rocket/reviews/b2b-rocket-review-12130307), Rocket Review&nbsp; - **Limited customization for filters, scoring logic, and health views** - “I wish there was a better way to measure account health, like a graph or chart. It would be helpful to have something on the home screen to flag opportunities or customers that may be at risk of churning. A dashboard with numbers and graphs would be great.” - [Courtney Warner](https://www.g2.com/products/gong/reviews/gong-review-12170814), Gong Review ### My expert takeaway on AI Sales Assistant Tools Review patterns point to a category that’s already delivering meaningful day-to-day value, but implementation maturity still separates the winners. The category’s **average star rating is 4.69/5** , with strong operational sentiment in **ease of use (6.41/7)** and **ease of setup (6.37/7)**, as well as a very high **likelihood to recommend (9.37/10)** and solid **quality of support (6.42/7)**. Taken together, these metrics suggest most teams get to “productive” quickly, and many would advocate for the tool once it’s embedded in their workflow, a positive signal for adoption readiness and user trust in the technology. High-performing teams treat an **AI-powered sales assistant** as a workflow layer, not a standalone destination. They define which moments should be automated (follow-ups, recap generation, next-step nudges), where humans must stay in control (final messaging, deal strategy), and how data should flow across CRM, [email](https://www.g2.com/categories/email), [calendar](https://www.g2.com/categories/calendar-software), and call systems. Strong implementations also operationalize quality checks: they monitor summary accuracy, guardrails for outbound tone, and whether AI recommendations translate into real activity, especially as teams scale and new sellers onboard. This is also where the **best AI sales assistant software** stands out: it maintains consistent AI outputs and makes it easy for teams to standardize the process without over-regulating every step. Where teams struggle most is in governance and change management. Common failure points include unclear ownership (RevOps vs. Sales vs. Enablement), incomplete integrations that break trust, inconsistent field usage in the CRM, and “AI overwhelm” (too many prompts, too many dashboards, and not enough enforcement of the few behaviors that matter). Teams that win focus on measurable adoption signals, including usage depth by role, follow-up completion rates, call-summary acceptance/edit rates, CRM activity completeness, and support-driven resolution speed when sellers encounter friction. ### AI Sales Assistant software FAQs #### What are the best AI assistants for sales? Here are some of the best-rated AI assistant software tools for sales: - [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) – Powerful CRM platform with embedded AI sales agents, lead management, and automation to drive revenue growth - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) – AI-driven sales intelligence platform for prospecting, lead prioritization, and workflow automation - [Gong](https://www.g2.com/products/gong/reviews) – Leading AI revenue operating system providing conversation intelligence, deal insights, and forecasting for sales teams - [Fathom](https://www.g2.com/products/fathom-video/reviews) – Free AI assistant for sales meetings, providing instant transcription, summaries, and CRM sync - [Fellow](https://www.g2.com/products/fellow/reviews) – AI meeting assistant focused on accurate notes, actionable items, and sales-team privacy #### What are the best AI tools for sales GTM? Here are some of the best AI tools for supporting sales go-to-market (GTM) strategies: - [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) – Integrated platform with AI agents for pipeline management, automation, forecasting, and revenue intelligence - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) – AI-powered B2B sales platform for lead generation, enriched data, automated outreach, and end-to-end GTM execution - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) – Combines sales intelligence, buyer intent signals, and an AI-driven GTM Workspace to optimize prospect targeting and engagement - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) – Cloud CRM with AI assistant “Zia” for predictions, pipeline analytics, GTM automation, and deep integrations - [SalesHood](https://www.g2.com/products/saleshood/reviews) – AI-enabled sales enablement and coaching platform, ideal for ramping teams and accelerating GTM content delivery and readiness #### How to choose the best AI sales assistant software? Start by mapping your highest-friction selling moments (follow-ups, meeting notes, lead prioritization, CRM updates) and prioritize tools that automate those workflows inside the systems your team already uses. Validate accuracy on real calls/emails, confirm that CRM and email/calendar integrations work reliably, and ensure that admins can set guardrails for permissions, tone, and compliance. Finally, run a short pilot with reps across roles to confirm adoption and measurable lift (time saved, activity completion, pipeline hygiene). #### What features define the best AI sales tools? The best platforms combine strong workflow automation with reliable data capture: meeting summaries and action items, next-step recommendations, automated follow-ups, and clean CRM sync. Look for customization (fields, triggers, templates), quality controls (editing/approvals, audit trails), and analytics that tie AI usage to outcomes (activity completion, conversion rates, pipeline health). Enterprise-ready security, role-based access, and integration depth are also key differentiators. #### What’s the typical ROI timeline for AI sales tools? Most teams achieve early ROI within 30-90 days of reclaiming selling time, through faster follow-ups and cleaner CRM data. More meaningful revenue impact (higher conversion rates, shorter sales cycles, improved forecast accuracy) often appears over 3-6 months, once workflows are standardized and adoption is consistent across the team. Faster ROI typically happens when integrations are set up correctly, and reps use the tool daily in core selling motions. ### Most Popular FAQs #### Which AI Sales Assistant Software has the best reviews? Based on thousands of verified G2 reviews, these AI sales assistant platforms consistently earn the highest ratings across real user experiences: - [Fathom](https://www.g2.com/products/fathom/reviews) — An AI meeting assistant that automatically records, transcribes, and summarizes sales calls—then syncs key takeaways directly to CRM—earning near-perfect ratings from sales teams of all sizes for eliminating manual note-taking and helping reps focus entirely on the conversation. - [Qualified](https://www.g2.com/products/qualified/reviews) — A pipeline generation platform that uses AI to engage website visitors in real time, qualifying and routing prospects to the right sales rep the moment they show buying intent, consistently top-rated for the speed at which it converts web traffic into pipeline. - [Substrata](https://www.g2.com/products/substrata/reviews) — An AI-powered conversational intelligence platform that analyzes the subtext and sentiment of sales communications to give reps real-time guidance on deal dynamics, stakeholder relationships, and the optimal next move to advance an opportunity. - [Breakout](https://www.g2.com/products/breakout/reviews) — An AI sales coaching and conversation analysis platform that provides sales managers with deal-level insights and rep performance metrics derived from recorded sales conversations, earning perfect ratings for its accuracy and actionability. #### What is AI sales assistant software? AI sales assistant software applies machine learning and natural language processing to automate, augment, and accelerate the activities that consume a sales rep's working day—from prospecting and outreach personalization to meeting follow-up, CRM data entry, and deal risk forecasting.&nbsp; The category spans several distinct use cases that often overlap in a single platform. Conversation intelligence tools record and analyze sales calls to surface coaching moments, track competitor mentions, and automatically update CRM records with deal intelligence. AI prospecting tools identify ideal-fit accounts and contacts, generate personalized outreach sequences, and automate follow-up cadences to keep pipeline development moving without manual effort.&nbsp; Revenue intelligence platforms aggregate data across the full sales cycle—calls, emails, calendar, CRM—to give sales managers a forecast-grade view of deal health and rep performance. Real-time guidance tools surface relevant content, battle cards, or objection responses during live calls based on what prospects say. What unifies the category is the core value proposition: giving sales teams back the hours previously consumed by administrative work so they can spend more time in front of buyers—and giving them better information when they are. #### Affordable AI sales assistants for medium businesses Mid-market companies—typically between 200 and 1,000 employees—need AI sales assistant tools that deliver measurable ROI without the six-figure enterprise contracts or extensive IT implementation timelines that come with legacy sales technology. These platforms offer strong AI sales capabilities at price points accessible to mid-market sales teams: - [Instantly](https://www.g2.com/products/instantly/reviews) — An AI-powered outbound sales and email automation platform with flat-rate pricing that gives mid-market sales teams unlimited sending infrastructure, AI-personalized sequences, and deliverability tools without per-seat costs that escalate with headcount. - [Humantic AI](https://www.g2.com/products/humantic-ai/reviews) — A buyer intelligence platform that builds personality profiles for prospects using publicly available data, giving mid-market sales reps and managers actionable guidance on communication style and outreach approach without requiring enterprise data contracts. - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) — An AI sales platform that combines prospecting data, outbound sequencing, and conversation intelligence in a single subscription, designed for mid-market revenue teams that need an all-in-one solution without purchasing and integrating three separate tools. - [Close](https://www.g2.com/products/close/reviews) — A CRM with built-in AI sales assistant features—including automated calling, email sequencing, and activity tracking—that mid-market inside sales teams use as an affordable all-in-one alternative to combining Salesforce with separate sales engagement tools. #### Best-rated AI sales assistant tools The highest-rated AI sales assistant tools combine accurate AI outputs—transcriptions that are actually reliable, summaries that capture what matters, signals that reflect real deal dynamics—with interfaces that sales reps adopt without being forced to. These platforms consistently top G2's ratings across the full category: - [Gong](https://www.g2.com/products/gong/reviews) — The market-leading revenue intelligence platform that records and analyzes every customer interaction across calls, emails, and web conferences, giving sales leaders AI-powered deal inspection, forecast accuracy, and rep coaching insights that revenue teams at scale depend on. - [Lindy](https://www.g2.com/products/lindy/reviews) — An AI agent platform that lets sales teams build customized AI assistants for specific sales workflows—from lead qualification to follow-up sequencing to CRM enrichment—without requiring engineering support to configure or deploy. - [GTM Buddy](https://www.g2.com/products/gtm-buddy/reviews) — A sales enablement and AI guidance platform that surfaces the right content, playbooks, and competitive insights during live sales conversations, consistently top-rated by enterprise sales teams for the speed and relevance of its in-meeting recommendations. - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — An AI-powered sales intelligence platform combining a deep B2B contact and company database with buying intent signals, predictive scoring, and workflow automation that helps sales teams prioritize the accounts most likely to convert. #### What's the top AI sales app for increasing leads? Increasing lead volume with AI means automating the identification, enrichment, and outreach activities that manual prospecting can't scale—finding more ideal-fit accounts faster, engaging them with personalized messaging at volume, and converting more website visitors and inbound signals into qualified pipeline. These platforms are most frequently cited by G2 reviewers specifically for lead generation and pipeline growth results: - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — A sales intelligence and engagement platform combining one of the largest B2B contact databases with AI-powered outreach sequencing, consistently cited by sales teams for dramatically increasing the volume of qualified prospects in their pipeline without adding headcount. - [B2B Rocket](https://www.g2.com/products/b2b-rocket/reviews) — An AI-powered outbound sales automation platform that deploys autonomous AI agents to identify target accounts, personalize outreach at scale, and book meetings directly into sales reps' calendars—purpose-built for teams that need to fill pipeline fast. - [Jeeva AI](https://www.g2.com/products/jeeva-ai/reviews) — An AI sales agent platform that automates the full top-of-funnel workflow—account identification, contact enrichment, personalized outreach, and follow-up sequencing—enabling sales teams to operate outbound programs at scale without a large SDR team. - [Qualified](https://www.g2.com/products/qualified/reviews) — A pipeline generation platform that uses AI to identify high-intent website visitors in real time and engage them with personalized chat experiences, dramatically increasing the rate at which inbound traffic converts into qualified sales meetings. ### Small Business FAQs #### What is the most affordable AI Sales Assistant Software for SMBs? Small businesses need AI sales tools that deliver real productivity gains without enterprise-tier pricing—ideally tools that replace manual tasks immediately rather than requiring weeks of configuration or CRM customization. Based on G2 review data from companies under 200 employees, these platforms offer the strongest combination of AI sales capability and SMB-accessible pricing: - [Fathom](https://www.g2.com/products/fathom/reviews) — An AI meeting assistant with a generous free tier that automatically captures and summarizes sales calls, syncs key moments to CRM, and eliminates post-call admin—making it one of the most immediate and cost-effective AI sales investments a small sales team can make. - [Instantly](https://www.g2.com/products/instantly/reviews) — An AI outbound sales platform with unlimited-sending plans at flat-rate pricing that small sales teams use to run personalized cold email campaigns at scale without per-contact costs that add up quickly in other prospecting tools. - [lemlist](https://www.g2.com/products/lemlist/reviews) — A sales engagement and outreach automation platform with competitive pricing for small teams, offering AI-powered email personalization, multichannel sequencing, and deliverability tools that help small business sales reps punch above their weight in outbound prospecting. - [Reply](https://www.g2.com/products/reply/reviews) — An AI-powered sales engagement platform with SMB-friendly pricing that combines email sequencing, AI email writing, and contact discovery to help small sales teams automate outbound outreach without requiring a dedicated sales ops function to manage. #### What is the best AI Sales Assistant Software for startups? Startups need AI sales tools that deploy without a dedicated sales ops team, integrate with the CRM stack they're already using, and produce measurable results in pipeline or productivity within weeks rather than quarters. These platforms are consistently top-rated by startup-stage reviewers on G2: - [Fathom](https://www.g2.com/products/fathom/reviews) — The highest-rated AI sales assistant among startup reviewers, offering instant value from the first meeting with automatic call transcription, AI-generated summaries, and CRM sync—freeing founders and early sales reps from the manual documentation that slows down small, fast-moving teams. - [Substrata](https://www.g2.com/products/substrata/reviews) — An AI sales intelligence platform that helps startup sales teams decode the signals in their email and meeting conversations—identifying where deals are stalling, which stakeholders are engaged, and what actions are most likely to move opportunities forward. - [B2B Rocket](https://www.g2.com/products/b2b-rocket/reviews) — An AI outbound platform that lets startups run automated prospecting and outreach campaigns without hiring an SDR team, deploying AI agents that identify, contact, and qualify prospects so early-stage sales reps can focus on closing rather than sourcing. - [Autobound](https://www.g2.com/products/autobound/reviews) — An AI personalization platform that generates highly researched, contextually relevant outreach messages at scale, enabling startup sales reps to send the kind of personalized cold outreach that actually gets responses without spending hours on research per prospect. #### Which AI Sales Assistant Software is the most user-friendly for startups? In a startup environment where every sales tool needs to prove its value immediately and adoption can't be mandated, ease of use is a genuine competitive differentiator. These platforms earn the highest ease-of-use scores from startup-size reviewers on G2: - [Fathom](https://www.g2.com/products/fathom/reviews) — Startup reviewers consistently cite Fathom as the most frictionless AI sales tool they've used, noting that it works immediately after installation with zero configuration and delivers accurate meeting summaries and CRM entries without any manual input. - [Breakout](https://www.g2.com/products/breakout/reviews) — An AI sales coaching platform that startup sales managers describe as remarkably intuitive to set up and use, with a clean interface that surfaces deal insights and coaching moments without requiring users to build dashboards or configure data pipelines. - [Lindy](https://www.g2.com/products/lindy/reviews) — An AI agent platform that startup reviewers highlight for its no-code agent builder, which lets non-technical sales team members create custom AI workflows—like automated follow-up sequences or meeting prep briefings—without engineering support. - [Autobound](https://www.g2.com/products/autobound/reviews) — A personalized outreach platform that startup sales reps cite for its fast onboarding and intuitive Chrome extension workflow, noting that it requires almost no setup to start generating relevant, personalized emails directly within their existing prospecting workflow. #### What is the best AI sales assistant for solopreneurs and freelancers? Solo operators running their own sales outreach face a unique challenge: they need enterprise-grade prospecting and follow-up capabilities without the budget, team, or time to manage complex sales stacks. Explore purpose-built options on G2's[AI sales assistant software for small businesses](https://www.g2.com/categories/ai-sales-assistant/small-business) page. These platforms are most frequently adopted and highly rated by independent professionals and solo business owners on G2: - [Fathom](https://www.g2.com/products/fathom/reviews) — An AI meeting assistant with a free tier that solopreneurs use to capture, summarize, and share meeting notes automatically—eliminating the post-call documentation that disproportionately burdens solo operators who don't have support staff to handle follow-up admin. - [Crystal](https://www.g2.com/products/crystal/reviews) — A personality intelligence platform that solopreneurs and freelancers use to understand how each prospect prefers to communicate, enabling more resonant outreach and sales conversations without the relationship history that experienced enterprise reps use to guide their approach. - [Instantly](https://www.g2.com/products/instantly/reviews) — An outbound email platform with unlimited sending plans that solo operators use to run personalized cold email campaigns without the per-contact costs that make similar tools prohibitively expensive for small-volume, high-personalization prospecting. - [lemlist](https://www.g2.com/products/lemlist/reviews) — A multichannel outreach platform that freelancers and solopreneurs use to manage personalized email, LinkedIn, and phone outreach sequences from a single interface, enabling consistent follow-up without the manual overhead of tracking each touchpoint individually. #### What is the best AI tool for sales teams transitioning from manual prospecting? Teams moving from spreadsheet-based or fully manual prospecting to AI-assisted outbound need tools that augment existing habits rather than requiring a complete workflow overhaul. The most successful transitions use platforms that integrate with the CRM already in place, automate the most time-consuming prospecting tasks first—list building, personalization, and follow-up sequencing—and provide enough transparency in their AI outputs that reps can trust and verify results. Explore options tailored to this transition on G2's[small business AI sales assistant page](https://www.g2.com/categories/ai-sales-assistant/small-business). Platforms like[](https://www.g2.com/products/apollo-io/reviews)[Apollo.io](https://www.g2.com/products/apollo-io/reviews),[](https://www.g2.com/products/amplemarket/reviews)[Amplemarket](https://www.g2.com/products/amplemarket/reviews), and[](https://www.g2.com/products/autobound/reviews)[Autobound](https://www.g2.com/products/autobound/reviews) are frequently cited by reviewers making this transition for their clean onboarding experience, strong CRM integrations, and the immediate, measurable time savings they produce from the first week of use—without requiring a complete change to how reps structure their selling day. ### Enterprise FAQs #### What is the best-rated AI Sales Assistant Software for tech enterprises? Technology companies at enterprise scale operate large, complex sales motions—long B2B sales cycles, multiple stakeholders, technical evaluation processes, and revenue teams distributed across geographies. Based on G2 review data from IT and software companies at enterprise scale, these platforms earn the strongest ratings: - [Qualified](https://www.g2.com/products/qualified/reviews) — A pipeline generation platform purpose-built for B2B tech companies running account-based sales motions, combining real-time website visitor intelligence with AI-powered engagement that routes high-value accounts to the right rep the moment buying intent is detectable. - [Poggio](https://www.g2.com/products/poggio/reviews) — An AI-powered account research and strategic selling platform that enterprise tech sales teams use to build deep account context—org charts, priorities, stakeholder dynamics, and key initiatives—that enables more relevant, executive-level conversations. - [Fathom](https://www.g2.com/products/fathom/reviews) — The top-rated AI meeting assistant among tech enterprise reviewers, praised for its reliable transcription accuracy, automated CRM sync, and ability to integrate seamlessly into complex Salesforce and HubSpot environments without administrative overhead. - [GTM Buddy](https://www.g2.com/products/gtm-buddy/reviews) — A sales enablement and AI guidance platform highly rated by tech enterprise sales teams for its ability to surface the right competitive intelligence, objection handling guidance, and content recommendations during live discovery and demo calls. #### What is the most reliable AI Sales Assistant Software for enterprises? Enterprise reliability for AI sales tools means consistent AI output quality, stable integrations with Salesforce and other revenue systems, and a vendor track record that enterprise IT and revenue operations teams can depend on for multi-year deployments. These platforms earn the strongest trust signals from large enterprise reviewers on G2: - [Gong](https://www.g2.com/products/gong/reviews) — The most widely deployed enterprise revenue intelligence platform, with a long track record of stable performance at scale, consistent AI accuracy across millions of recorded sales interactions, and enterprise-grade security and compliance controls that large organizations' IT teams require for production deployment. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — The most broadly adopted enterprise sales platform, providing the foundational CRM infrastructure and AI capabilities that large revenue teams depend on, backed by Salesforce's enterprise support commitments and the deep integration ecosystem that enterprise sales operations are built around. - [Clari](https://www.g2.com/products/clari/reviews) — A revenue operations and AI forecasting platform trusted by enterprise revenue leaders for its consistent deal inspection accuracy, reliable pipeline analytics, and the kind of forecast credibility that CFOs and CROs depend on for financial planning and board reporting. - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — A market-leading B2B intelligence platform that enterprise sales and marketing teams rely on for consistently accurate contact data, intent signals, and workflow integrations—with a data quality and compliance infrastructure that enterprise procurement teams evaluate rigorously before approving. #### What is the best-reviewed AI Sales Assistant Software for enterprise app integration? Integration reliability determines whether an AI sales tool can serve as the connective intelligence layer across a complex enterprise revenue stack—syncing data between CRM, sales engagement, marketing automation, and conversation intelligence tools without creating reconciliation gaps or requiring manual data management. These platforms are most frequently cited by enterprise reviewers for integration quality: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — The most integration-mentioned AI sales platform in the category by a significant margin, with native Einstein AI capabilities and a vast AppExchange ecosystem that enterprise teams use to build fully connected revenue technology architectures with Salesforce as the system of record. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — An AI-powered sales CRM with deep native integrations across marketing, service, and operations hubs, praised by enterprise reviewers for bidirectional data sync reliability and the ability to build unified revenue reporting across the full customer journey without custom engineering. - [Fathom](https://www.g2.com/products/fathom/reviews) — An AI meeting assistant with integration mentions among the highest in the category, consistently praised by enterprise reviewers for its reliable Salesforce, HubSpot, and Notion sync that keeps CRM records current from every sales conversation without requiring reps to manually update fields. - [Substrata](https://www.g2.com/products/substrata/reviews) — An AI sales intelligence platform with strong enterprise integration marks, recognized for its reliable email and calendar integration that feeds deal signal data directly into the CRM workflows enterprise sales teams already use to manage opportunities and forecast pipeline. #### What is the best AI sales assistant for enterprise revenue intelligence and forecasting? Revenue intelligence and forecasting is one of the highest-stakes AI applications in enterprise sales—CROs and CFOs depend on forecast accuracy for headcount decisions, financial planning, and board communication. Explore how leading platforms compare on G2's[enterprise AI sales assistant software](https://www.g2.com/categories/ai-sales-assistant/enterprise) page. These platforms are most highly rated by enterprise revenue operations and sales leadership teams for AI-powered forecasting and deal inspection: - [Gong](https://www.g2.com/products/gong/reviews) — The market-leading revenue intelligence platform that enterprise sales leaders use to get a data-driven view of pipeline health, risk-adjusted forecasts, and deal-level insights derived from actual buyer engagement data—replacing gut-feel and rep-reported status with AI-analyzed conversation and activity signals. - [Clari](https://www.g2.com/products/clari/reviews) — A revenue operations platform that enterprise RevOps, sales leadership, and finance teams use for AI-powered pipeline inspection, forecast submission and rollup, and revenue analytics that give organizations a single, reliable number to plan and report against. - [Aviso](https://www.g2.com/products/aviso/reviews) — An AI revenue intelligence platform with predictive forecasting capabilities that enterprise teams use to model deal outcomes, identify at-risk pipeline, and give sales managers the account-level insights needed to intervene on deals before they slip. - [Substrata](https://www.g2.com/products/substrata/reviews) — A conversational intelligence platform that enterprise revenue leaders use to understand the sentiment and engagement patterns underlying their pipeline data—surfacing the relationship dynamics and stakeholder signals that activity-based forecasting tools miss. #### What should enterprise revenue teams evaluate when selecting AI sales assistant software? Enterprise AI sales assistant selection is meaningfully different from other software evaluations—AI output quality, model training data, and the platform's approach to data privacy all require scrutiny that typical feature checklists don't surface.&nbsp; Explore how top enterprise solutions compare on G2's[enterprise AI sales assistant software](https://www.g2.com/categories/ai-sales-assistant/enterprise) page. Key evaluation dimensions that emerge consistently in enterprise reviewer feedback include: CRM integration depth and bidirectionality (particularly Salesforce and HubSpot), AI accuracy and transparency (can reps verify and correct outputs?), data security and privacy posture for recorded sales conversations, time-to-value from initial deployment, adoption support and change management capabilities, and alignment between the platform's AI focus (conversation intelligence vs. prospecting vs. forecasting) and the team's primary productivity bottleneck.&nbsp; Enterprise reviewers of platforms like[](https://www.g2.com/products/gong/reviews)[Gong](https://www.g2.com/products/gong/reviews),[](https://www.g2.com/products/qualified/reviews)[Qualified](https://www.g2.com/products/qualified/reviews), and[](https://www.g2.com/products/clari/reviews)[Clari](https://www.g2.com/products/clari/reviews) consistently note that the quality of the vendor's onboarding program and ongoing strategic support are as important to realized value as the platform's AI capabilities—because even the most powerful AI tools fail without strong organizational adoption. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Julie Jung](https://research.g2.com/insights/author/julie-jung) Last updated on April 24, 2026