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BP

Bikal P.

advanced labeling specialist

Mid-Market (51-1000 emp.)

9/23/2025

"Reliable and Easy-to-Use Customer Communication Tool"

4/5

What do you like best about Salesmsg?

Salesmsg makes it incredibly easy to manage customer communication in one place. I like how simple the interface is, the ability to schedule and automate texts, and how seamlessly it integrates with CRM tools. It saves me time, keeps conversations organized, and ensures I never miss a follow-up. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Overall, Salesmsg works very well, but I wish the reporting and analytics had more customization options. The mobile app is functional but could be smoother and more feature-rich. These are minor compared to the value the platform provides. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Salesmsg helps us centralize all customer communication in one place. Instead of juggling multiple tools or personal phones, we can send reminders, manage SMS marketing campaigns, and handle conversations through a shared inbox. This saves time, improves response rates, and ensures we never miss important customer follow-ups. It has streamlined communication and boosted customer satisfaction. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has saved you time, kept conversations organized, and improved your follow-up process. We understand your feedback about reporting and the mobile app, and we're committed to enhancing these aspects to better meet your needs. We appreciate your support!

AB

Verified User in Banking

Small-Business (50 or fewer emp.)

7/30/2026

"Consistant for sure"

4/5

What do you like best about Salesmsg?

Allows me to connect and stat consistant Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

No downside to me I really like using it Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks for your review! We're so glad Salesmsg is helping you stay connected, organized, and on top of your follow-ups. We appreciate your support!

SH

sean h.

12/8/2025

"Effortless Communication, Easy Setup"

5/5

What do you like best about Salesmsg?

I like how easy it is to navigate and use Salesmsg. The text messaging feature is great because it makes it easier for me to get in contact with my customers without calling them. I was really thrilled with how simple the initial setup was; it was just a basic download and it was ready to go. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I don't think there's too much, besides some issues with text message delivery and things like that. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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We're glad to hear that you find Salesmsg easy to navigate and use, and that the text messaging feature is making it easier for you to connect with your customers. We appreciate your feedback about the initial setup being simple.

AT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

9/11/2025

"SalesMsg is easy to use & customize"

5/5

What do you like best about Salesmsg?

Quick & easy way to stay connected with customers, partners & vendors. We can add photos, files, specific notes about each contact (i.e. "Dave always like a 24-hour notice before pick-up") and we can also add internal notes so that we are not doubling up on work (i.e. "I'll respond to this prospect inquiry - Joe"). The app also makes this very easy to work on the road. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

If there is a way to disable GROUP CHAT, I'd like to know more about that, please. If a current customer adds in a colleague to the group chat that is not set-up as a contact, the conversation can be hard to follow. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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We understand your concern about group chat and will take that into consideration for future updates. We appreciate your feedback and are glad to hear that Salesmsg is helping your remote team stay connected with customers and partners.

UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

11/21/2024

"VERY EASY TO USE - ROI already seen"

5/5

What do you like best about Salesmsg?

the same-Previous Response: The ease of usage and I love the text later feature. The integration with Hubspot is also great. I never went through a training, but have been successfully using the product Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

the same-Want to be able to text from Hubspot or email. Review collected by and hosted on G2.com.

Response from Nick Tabar of Salesmsg

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Thank you for the review! If you love the platform now, you'll definitely love it after we get you integrated with Hubspot!

Please email us right away - support@salesmessage.com and mention this G2 review. We'll set a call with one of our Success Manager and get you situated in no time!

RB

Rodney E. B.

All Pro Dad Chapter Expansion Specialist

Mid-Market (51-1000 emp.)

12/11/2024

"SMS is Wonderful for All Pro Dad"

5/5

What do you like best about Salesmsg?

The ease of communicating with clients and potential clients. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I don't have SMS app on my phone not because of SMS but to avoid having too many apps. Review collected by and hosted on G2.com.

Response from Nick Tabar of Salesmsg

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We're glad to hear that you find Salesmsg easy to use for communicating with clients and potential clients!

If you ever wish to download the app, you do have the ability to mark yourself as 'away' so you aren't getting the notifications. Our customers are finding this to be a great way to stay in touch while on the go.

Thanks for the kind words!

AG

Autum G.

Finance. Manager

Small-Business (50 or fewer emp.)

10/7/2024

"Great experience"

5/5

What do you like best about Salesmsg?

Easily accessible and user friendly. It's been great for our uses. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Nothing. Everything we need the program to do, it does and if we run into issues, the

team is extremely helpful Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you for your kind words! We're pleased to hear that Salesmsg has been able to meet all your needs and that our team has been extremely helpful. We appreciate your feedback!

BM

Brett M.

Client Success Manager

Small-Business (50 or fewer emp.)

11/5/2025

"Effortless Setup and Smooth Experience with Salesmsg"

5/5

What do you like best about Salesmsg?

The setup was easy and the user interface is easy to navigate. I have used other services in the past that always gave me errors. This is not the case with Salesmsg. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

So far, there is nothing I dislike about Salesmsg. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for your review! We’re glad to hear you found setup effortless and the platform smooth to use. It’s great to know Salesmsg is helping you connect and market effectively to your clients.

MF

Michelle F.

2/7/2026

"Effortless Communication, High Efficiency"

5/5

What do you like best about Salesmsg?

I like Salesmsg for sending text messages to clients. I enjoy the user friendliness and expedient delivery, which make my job more efficient through smoother communication. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Nothing Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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We're delighted to hear that Salesmsg has made sending text messages to clients easier and more efficient for you. We aim to provide a seamless communication experience, and we're pleased to hear that it's benefiting your job.

LP

Lorena P.

Talent Acquisition Partner

Mid-Market (51-1000 emp.)

7/24/2025

"A practical tool to maintain active and smooth communication with candidates."

4.5/5

What do you like best about Salesmsg?

how easy it makes it to have quick and effective conversations with candidates. The interface is very intuitive, allows for two-way SMS messaging. It helps me follow up in a much more personalized and timely way than email. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The platform can sometimes lag or glitch, especially when handling a large volume of messages. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Hi Lorena! We're glad to hear that Salesmsg has been helpful in maintaining quick and effective communication with candidates. Thanks for taking the time to provide your feedback about the intuitive interface, and the benefits of two-way SMS messaging.