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AC

Ashley C.

Small-Business (50 or fewer emp.)

5/28/2026

"Effective for Client Reach, Needs Better Organization"

2.5/5

What do you like best about Salesmsg?

I like that I can text clients through Salesmsg, which adds more touch points for communicating with them. I also appreciate the ability to use emojis, which makes the interaction more engaging. As a new user, I found the initial setup to be easy. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The layout and format of Salesmsg isn't what I'm used to on my iPhone. It's hard to organize into folders, and it's too complicated and confusing. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks for sharing your experience! We’re happy to hear Salesmsg has helped you connect with clients through another channel. We also appreciate the honest feedback around the layout and organization. That insight is really helpful as we keep improving the experience.

SB

Stephanie B.

Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/28/2025

"After a bit of set up time, it's fantasti"

5/5

What do you like best about Salesmsg?

It's so easy to use and I can have it in Slack, HubSpot, and on the app. I know I'll never miss a message. I really like the HubSpot integration. It works smoothly which is not the case for all apps that integrate with HubSpot. I've been super impressed by this integration and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult there's just time in between each step for things to be reviewed and approved. But you've gotta do it to legally do texting this way. I do wish they were a little more upfront about how long it takes to get started/how long before you can actually SEND a message. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

We've already been able to reduce meeting no-shows with reminders, reschedule meetings that weren't confirmed, and avoid losing those meetings, and even do some helpful follow up when emails weren't being opened. We've even sent reminders a few minutes into a meeting where someone didn't join and they were able to join after seeing the reminder text. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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🌟 Thank you for the 5 stars! We're thrilled that you're enjoying the ease of use and the integrations with Slack, HubSpot, and the app. Our goal is to make sure you never miss a message, and we're glad to hear that's been your experience.

CS

Charles S.

Facebook Marketing

Mid-Market (51-1000 emp.)

9/17/2025

"Simple to use and easy to configure"

5/5

What do you like best about Salesmsg?

It is easy to use; it works well with HubSpot. No challenges when doing a heavy workload. Lots of options. Easy to set up and connect to your CRM. We use it daily. Great report features. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

None so far, it is working great for us. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you for your feedback! We're pleased to hear that Salesmsg has been working well for you and that you find it easy to set up and use.

NB

Noah B.

Membership Advisor Manager

Mid-Market (51-1000 emp.)

5/28/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"User Friendly with Proven Results"

5/5

What do you like best about Salesmsg?

It is as similar to texting with people on my phone as we can get Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The quick support we receive, as well as the user friendliness of the system. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Really appreciate the kind words! We love hearing that Salesmsg feels natural and easy to use for texting conversations. Glad our support team has been able to help along the way too. Thanks for being with us!

JW

Jon W.

Senior Account Manager

Small-Business (50 or fewer emp.)

5/28/2026

"Texting Made Easy on Desktop"

4.5/5

What do you like best about Salesmsg?

Makes texting easier since its on my desktop. Good for checking in without having to pull out my phone Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Its a little janky and slow from time to time Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks for the feedback! It's great to hear that keeping up with your clients from your desktop saves you from constantly having to grab your phone.

We’re sorry to hear the app feels a bit sluggish at times, though. We'll continue to work on enhancing the speed and performance for a better user experience.

SG

Samuel G.

Sales

Small-Business (50 or fewer emp.)

4/28/2026

"AI-Assisted Messaging with Handy Response Templates"

4.5/5

What do you like best about Salesmsg?

I like being able to save responses as templates and I enjoy using the AI to help craft messages Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I wish there was a dark mode or a way to change the theme. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you so much for the review! Glad you’re enjoying templates and the AI, it’s a great combo for saving time. And we hear you on dark mode - you'll be happy to hear that we currently have this feature planned: https://salesmsg.canny.io/feature-requests/p/dark-mode

TS

Tom S.

Diamond & Jewelry Expert

Small-Business (50 or fewer emp.)

9/28/2025

"Salesmsg makes my workday so much easier. It’s efficient and reliable!"

4/5

What do you like best about Salesmsg?

Salesmsg has been a fantastic addition to our workflow. It saves a lot of time by eliminating the need to log calls and messages separately, which makes daily tasks much smoother. What I really like is how easily it integrates with major CRMs — that feature alone has streamlined our communication and tracking in a big way. The platform is simple, intuitive, and genuinely makes work hours less stressful. Highly recommended for teams that value efficiency and productivity. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Occasional minor glitches when syncing with CRM, but nothing major. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Salesmsg helps streamline communication by combining calls and text messages in one place, so I don’t have to log them separately. This saves a lot of time during busy work hours and keeps everything organized. The CRM integrations are a huge benefit because they ensure all customer interactions are tracked automatically, reducing manual work and the risk of errors. Overall, it improves productivity, makes customer follow-ups easier, and keeps the workflow seamless. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has simplified your workflow and saved you time by combining calls and messages in one place. We appreciate your feedback and are committed to continuously improving our CRM integrations to minimize any occasional glitches.

GB

Greg B.

CEO & Owner

Small-Business (50 or fewer emp.)

2/17/2026

"Seamless Messaging with Stellar Integrations"

5/5

What do you like best about Salesmsg?

I like that Salesmsg works well for text messaging and phone calls from the phone. It integrates well with HubSpot and make.com, and there are constant, continuous improvements and development from the development team. The software is a single tool with more robust features, better pricing, and impressive development improvements. It makes things very easy for us, and the initial setup was very easy. All these aspects save me time and reduce the number of tasks I need to do. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

On occasion, it causes Bluetooth connection problems from my phone. But other than that, everything's great. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thank you for the great review! We’re so glad to hear Salesmsg is saving you time and streamlining your messaging, calls, and IVR - especially with its seamless integrations with HubSpot and Make. We appreciate your support!

CN

Claire N.

Director of Corporate Sales at TapSnap

Small-Business (50 or fewer emp.)

5/28/2026

"Salesmsg Saves Hours with Drag-and-Drop Automation and Seamless HubSpot Integration"

4/5

What do you like best about Salesmsg?

Salemsg’s drag-and-drop automation and seamless HubSpot integration save me hours each week. The user-friendly dashboard makes managing leads, follow-ups, and campaigns simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I don't use it very often but Salesmsg mobile app isn't the greatest, it had occasional SMS deliverability delays, and lacked advanced features Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks for the great review! We're happy to hear Salesmsg and our HubSpot integration are helping you save time and stay on top of leads and follow-ups. We also appreciate the feedback on the mobile app, and will continue working to make the experience better.

ZA

Zach A.

Small-Business (50 or fewer emp.)

5/28/2026

"Easy Setup and Highly Reliable"

4.5/5

What do you like best about Salesmsg?

I use Salesmsg for work to message people that are in product, and it really helps me to book more meetings for account executives. I like the ease of use and reliability of it. The initial setup was very easy, and the team was a big help. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

It is hard to use sometimes Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

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Thanks so much for the review! We’re happy to hear Salesmsg has been helping you book more meetings and keep things moving for your team. We also appreciate the feedback and are always working to make the experience even smoother and easier to use. Thanks for being part of Salesmsg!