I really like the ability of Salesmsg to save common or frequent texts that I use. It saves a lot of time when I can just go to my saved templates for text and pop them in quickly. I also appreciate that I'm able to edit those templates really easily and quickly. That's what I like the most. Review collected by and hosted on G2.com.

Definitely, the analytic portion could definitely be improved. There's not enough of a drill down, and even learning how to pull your own analytics is difficult. I just learned or feel somewhat competent with the process to see how many texts I'm sending a day manually, but that took a good two and a half months to figure out. So I would like to see other details in regard to my activity, such as how many calls have I sent? How many were picked up? How long is it taking me to respond to those calls or those messages? The analytic piece is just real clunky for me. The initial setup would say was fairly easy because I'm not on the rollout team. There was very little training though, and there's very little training that I could even find on Salesmsg. Most of it was really our team lead, you know, poking around and figuring out what the tool could use. But, yeah, the training was, yeah, needs improvement. Review collected by and hosted on G2.com.

I use Salesmsg to communicate effectively with my customers, co-workers, and potential future customers. It helps me clean up my vocabulary to make clear sentences and communication. I appreciate the options for recommending communication, and the 'more friendly' option is my preferred choice when adjusting messages to customers. The initial setup was easy for both myself and my employees, and it's been our go-to solution since we started using it a couple of years ago. Review collected by and hosted on G2.com.

Sometimes the videos don't come through the system clearly to see or hear problems. Review collected by and hosted on G2.com.

I like Salesmsg because it’s easy to use, straightforward, and works well for my needs. It lets me communicate quickly and provides a fast, simple, and effective way to share important information that can sometimes get lost in emails or when people don’t answer their phones. Review collected by and hosted on G2.com.

It might be nice to have the option to add emojis or GIFs—kind of a silly thing, I know, but it would still be fun. Review collected by and hosted on G2.com.

I love how Salesmsg integrates with HubSpot. All our work is through HubSpot, so it's very convenient to have it integrate with that. We're able to set up automated workflows and have a whole system of text being sent out, and we're able to reply to our clients, which some services don't have, which is just amazing. It allows us to plug Salesmsg at every step of the customer journey. When they are prospects, leads, or clients, we can continue to text them and set up automations at each step without having to put in manual work hours. The initial setup was great. It was really plug-and-play, which was awesome. It was a quick installation, quick process. Review collected by and hosted on G2.com.

Honestly nothing! Review collected by and hosted on G2.com.

I really like how easy it is to use the SMS feature on Salesmsg, and I can still dial directly. It’s nice to have lead profiles pop up with every message, showing their phone number, email, and a little more info. This makes it easy for me to copy and paste for emails or use their phone number in my standard dialer. The initial setup of Salesmsg was very easy too. Review collected by and hosted on G2.com.

I think it's annoying that when I'm typing a message, I can't just hit 'enter' to send (on computer). I have to manually click the send button. Well, it would also be nice to have an easier way to see all my unread or unanswered inbound messages ONLY, and to be able to easier delete chats. Since I only use it for mass outreach, there's a lot of responses that I miss. Review collected by and hosted on G2.com.

I use Salesmsg as an inbound chatbot for Business Development at my company. It really helps us stay organized with our inbound lead flow. I like its ease of use and find the integration with our CRM super valuable. You just get someone's info from Salesmsg and then it creates the lead, which saves so much time. Review collected by and hosted on G2.com.

I dislike nothing about Salesmsg. It's easy to use and helps my team perform, and we've booked a lot of meetings with them. We get great ROI for what we pay. They helped us out with onboarding and their AI is very powerful. Review collected by and hosted on G2.com.

I like using Salesmsg to send new leads text messages via HubSpot because we get a much better response as most clients do not listen to their voicemails. The template is an awesome feature that is very efficient and fast. Also, the initial setup is very user-friendly. Review collected by and hosted on G2.com.

I find it sometimes very slow and it just needs to upload faster. Review collected by and hosted on G2.com.

The active and focused integration with HubSpot. Always exciting to see them post about their newest updates. Review collected by and hosted on G2.com.

We use installation contractors and having a "group" login is really tedious. Wish there was a better way to add users to an inbox for these purposes. Sometimes the specific individual contractors change but the company retains the inbox and login. Review collected by and hosted on G2.com.

I really like how Salesmsg integrates so smoothly with HubSpot. It allows all my teams to have their own inboxes, which helps keep our messaging straight and separate. Using Salesmsg makes it easy to broadcast messages and create workflows by porting lists from HubSpot. I also find it more user-friendly compared to HubSpot's texting, making it a better experience for multiple users. The setup experience was incredible too, as someone from Salesmsg met with me via Zoom to get everything set up efficiently, which was a great start. Review collected by and hosted on G2.com.

I tend to think the menus and the options are a little clunky, and I have a hard time finding where I need to go. I can figure it out, but it takes some time, and it's not as smooth or easy as I want it to be. There's always lots of messages over there. We're getting a lot of updates or advertisements or add-ons, which can be a little distracting when I just wanna talk to an AI and answer my question or give me help. Review collected by and hosted on G2.com.

I like how Salesmsg saves messages and allows me to switch between numbers with just a click. It's really helpful for managing different regions and keeping people separated, making it nice and easy to avoid confusion. I also appreciate being able to message people without giving out my personal number or information, which is a big plus. The setup is easy too. Review collected by and hosted on G2.com.

it sometimes freezes and sometimes i don’t see messages unless refresh Review collected by and hosted on G2.com.